--- description: Device42 : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Device42 - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des ressources informatiques](/directory/30077/it-asset-management/software) > [Device42](/software/144214/device42) # Device42 Canonical: https://fr.capterra.ca/software/144214/device42 Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/144214/device42?page=2) > Logiciel ITAM (IT Asset Management) : suivez le cycle de vie complet des biens matériels et logiciels, ainsi que les licences, contrats, certificats, rappels de renouvèlement, etc. > > Conclusion : 59 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Device42? Les data centers de plus de 150 mètres carrés et de plus de 100 appareils sont des candidats d'entrée de gamme pour Device42. Device42 est capable de prendre en charge des centaines de milliers d'appareils. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 59 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Freshworks - **Pays**: San Mateo, É.-U. - **Fondé**: 2011 ## Contexte commercial - **À partir de**: 20,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site) - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Allemagne, Australie, Brésil, Canada, Chine, Danemark, France, Inde, Irlande, Italie, Japon, Mexique, Norvège, Nouvelle-Zélande, Pays-Bas, R.A.S. chinoise de Hong Kong, Royaume-Uni, Singapour, Suisse et 3 de plus ## Fonctionnalités - API - Accès et contrôle à distance - Alertes/Notifications - Asset Lifecycle Management - Audit des problèmes - Cartographie des relations - Contrôles/Permissions d'accès - Découverte automatique d'appareils - Exportation de cartes - Fonction de glisser-déposer - Gestion de la configuration - Gestion de la conformité - Gestion des accords de service - Gestion des audits - Gestion des capacités - Gestion des changements - Gestion des contrats/licences - Gestion des correctifs - Gestion des fournisseurs - Gestion des licences - Gestion des ressources informatiques - Gestion des stocks - Icônes et codes en couleur - Logiciels de CMDB (Configuration Management Database) - Mappage basé sur l'emplacement - Mappage hiérarchique - Piste d'audit - Planification de la maintenance - Planification des changements - Rapports et analyses - Rapports informatiques - Real-Time Monitoring - Real-Time Notifications - Suivi de la conformité - Suivi des coûts - Suivi des performances - Suivi des ressources - Suivi des serveurs - Support client - Tableau de bord - Visualisation de données ## Intégrations (6 au total) - Chef Enterprise Automation Stack - Confluence - Jira - ServiceNow - Zapier - Zendesk Suite ## Ressources d'aide - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de gestion des ressources informatiques](https://fr.capterra.ca/directory/30077/it-asset-management/software) ## Catégories connexes - [Logiciels de gestion des ressources informatiques](https://fr.capterra.ca/directory/30077/it-asset-management/software) - [Logiciels de gestion data center (DCIM)](https://fr.capterra.ca/directory/10054/data-center-management/software) - [Logiciels de CMDB (Configuration Management Database)](https://fr.capterra.ca/directory/30959/cmdb/software) - [Logiciels de gestion informatique](https://fr.capterra.ca/directory/10001/it-management/software) - [Logiciels de mappage réseau](https://fr.capterra.ca/directory/30978/network-mapping/software) ## Logiciels similaires 1. [Freshservice](https://fr.capterra.ca/software/132997/freshservice) — 4.5/5 (685 reviews) 2. [Virima](https://fr.capterra.ca/software/178220/virima) — 4.6/5 (15 reviews) 3. [ServiceNow](https://fr.capterra.ca/software/152871/servicenow) — 4.5/5 (344 reviews) 4. [Alloy Navigator](https://fr.capterra.ca/software/108129/alloy-navigator) — 4.5/5 (64 reviews) 5. [FNT Command Platform](https://fr.capterra.ca/software/1015311/fnt-command-platform) — 4.1/5 (8 reviews) ## Avis ### "Device42 give you great insights and control over your infrastruccture." — 5.0/5 > **Geraldo** | *28 septembre 2022* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: It's easy to set-up and get up-and-running in days with a close-to-perfect coverage > > **Inconvénients**: It can be overwhelming for some folks, but the customer success team is great in covering that. > > From stale spreadsheet, to scripted google sheets to Device42 was a journey that we took and now we're happy that these days are over. Device42 provide a great deal of visibility and help us in many process throughout the org. ----- ### "D42 is a comprehensive and well developed small market solution" — 5.0/5 > **Utilisateur vérifié** | *22 septembre 2022* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: Easy installation, configuration, and ongoing management. > > **Inconvénients**: modular licensing for various components > > Very positive. We like the product so much that while the enterprise has selected another vendor for CMDB, we continue to use it internally for Server and Network-based CMDB, data center mapping, and rack elevations. ----- ### "Admittedly I have little experience with this software" — 3.0/5 > **Utilisateur vérifié** | *10 avril 2018* | Logiciels | Taux de recommandation : 5.0/10 > > **Avantages**: They had some interesting features, i like the rest API and the link to Jira. They did seem very strong in the integration department. > > **Inconvénients**: The overall interface was not what we hoped for. It was difficult for us to find something and all the relationships that were important to us in an efficient manner. Too many click through steps. We were looking for a more complete CI picture. > > We never went past the review process. It just wasn't bringing what we needed to move forward. I ----- ### "One of the best DCIM platforms out there with an API that allows great possibilities" — 5.0/5 > **Utilisateur vérifié** | *21 mai 2018* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: One of the best things about Device42 is their amazing customer support; they are very quick to address issues and are always implementing feature improvements. Device42 also offers a one-stop-shop for all things DCIM, a robust IPAM, Password management, and additional add-ons such as power monitoring that has ultimately helped improve our workflow and organizational capabilities. Their auto-discovery tools are quite in-depth at pulling information from our devices. > > **Inconvénients**: With all software, there will be bugs and issues to workout, but Device42's willingness to tackle and improve upon their platform constantly is what keeps us coming back. Auto-discovery can be difficult to implement depending on the complexity of the environment but the addition of remote collectors has definitely helped. > > This has become a tool to nearly everyone in the organization. It has allowed us to keep track of a very dynamic environment and ultimately improved user workflows. These types of benefits improve our quality of work and allow us to save time in many ways for other aspects of our business. ----- ### "Easy to access, easy to use - means network documentation stays up to date." — 5.0/5 > **Utilisateur vérifié** | *22 novembre 2017* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: Having information about our remote rack space documented and easily accessible has been a boon, especially when we need to request 3rd party remote hand to make simple changes for us. I think last month we needed a small change, and I was able to pull out Device42 and follow a set of cables through 2 patch panels in order to provide precise instructions on cable changes I wanted completed by the technician providing the remote hands. > > **Inconvénients**: We are currently primarily using Device42 to track remote sites on how things are situated in racks and how everything is interconnected at the site. One thing I feel they could improve for the future is the extraction of physical connectivity information from their software. I would love to be able to see a full holistic view of the physical interconnections throughout one room, or a building. At the moment its easy to bring up interconnections on a single device, or a single rack, but nothing on a grander scale. I've spoken with support and they said they'll mention this to development to see if this is on the road map. > > The software helps us keep track of our off-site colocations. We can track rack information, including what devices are where, power loads, and physical connectivity to each device and through patch panels. ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/144214/device42?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/144214/device42) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées