Zoho Inventory - Avis

Zoho Inventory pour gérer vos services

Commentaires : J'ai surtout apprécié la simplicité avec laquelle je pouvais générer mes factures.

Avantages :

Zoho Inventory est un outil en ligne vous permettant de gérer vos clients, fournisseurs, services et produits en ligne

Inconvénients :

Accessible en ligne, la version gratuite est très limitée en terme d'utilisation

On aura tenté, juste pas pour nous

Avantages :

Facile à mettre en place, peu de bugs, réactif. Je pense que nous n'étions pas la cible pour nos spécificités.

Inconvénients :

Manque de fonctionnalités spécifiques à notre domaine d'expertise.

To succeed in today's competitive marketplace, maintaining accurate customer data is essential.

Commentaires : I can say that Zoho Inventory has helped reduce inventory management errors and have a clearer view of how sales are performing. As for recommendations, I recommend Zoho Inventory to anyone who needs to manage their inventory efficiently and quickly. It is a useful and easy-to-use tool that saves time and increases productivity. In summary, I am delighted with my experience using Zoho Inventory. It is a valuable tool that has helped me manage my inventory quickly and efficiently.

Avantages :

I can highlight that Zoho Inventory allows me to manage inventory efficiently and quickly, saving time and increasing my productivity. I also like that Zoho Inventory offers various reports and statistics that help me make better decisions and better understand how my business is performing. Zoho Inventory can help you achieve this goal by streamlining your sales and inventory management processes and ensuring that your customer data is always up-to-date and accurate.

Inconvénients :

I believe integration with other company programs could be improved, although this has not been a big issue for me so far. Also, although it doesn't affect performance too much, I would like to see more customization of some platform aspects.

A web version of MASS 500, with tons of features.

Commentaires : Has been exceptional. Customer service is great, and helpful.

Avantages :

If you have ever used Mass 500 or similar systems, this will be a breeze to use. I do find that for my use the customization is a bit difficult, but for the most part, its able to do everything I need to run business day to day. Has multi user control, has new history tracking, last purchase price, inventory inquiry, and even has support for business in SQFT, LFT. I am happy that i got to find this before i went other routes. The cost was also much lower than any other system I had tested.

Inconvénients :

Being a web based CRM, the customization is a bit less than I would have liked. Especially how the documents look, or ease of finding profit margin by the invoice, or item level, but i hope someone at ZOHO is looking into this.

Alternatives envisagées : Sage CRM, NetSuite, QuickBooks Enterprise et Pipeliner CRM

Pourquoi passer à Zoho Inventory : Price, and customer service.

Shopify users, beware of Zoho!

Commentaires : Impossible to contact the dev team, even by email, which would have saved me two years of lost development time on my end. There is not even an effective communication channel between Customer Support and their own development team. It's one of those "I.T. doesn't talk to inferior beings" outfits. You know the type.
Low integrity: If you make a mistake and misguide a paying customer, accept responsibility and issue a refund. It's the very least they could have done.

Avantages :

On paper, Zoho had all the flexibility and scalability we were looking for, but it turns out that it is incompatible with a Shopify store that has more than a few months of data. It won't import the data. This is not a misunderstanding and there is no workaround. Details below.

Inconvénients :

We bought it to be our CRM and Inventory Management System for our Shopify office furniture store. On installation, it would only import the last two months of transactions from Shopify. That's a disaster. For all of our regular customers, they'd have two accounts and we'd have to look in both places to find a past order, not to mention re-creating all of their account data by hand in the new system if they hadn't purchased in the last two months, and we'd have no idea what their lifetime value was. Zoho support was sure I had done something wrong. It took weeks for them to decide that Shopify was the problem. They told me Shopify was blocking the export of the data. So I called Shopify. They told me (in an hour) that they have an automatic block to prevent hacking but all Zoho had to do was to call them and they'd unblock them! Over a period of weeks, I tried to get to the right department to tell the install team or dev team about this, and no one seemed to know what I was talking about. They kept insisting it was a Shopify problem. A support rep got back to me a few months later and said the limitation had actually been built into Zoho and it would be fixed in the next version update. So, foolishly, I kept paying. I kept checking in and finally, two years later, they told they have no plans to fix this problem, and no, I couldn't have a refund even though I was waiting for them to fix what they told me they would fix, and had never used the product.

VERY USEFUL

Commentaires : It’s a super great tool! I wouldn’t use any other tool

Avantages :

I like that I’m able to keep up with all of our new products and it’s all nice and organized!

Inconvénients :

It’s a little tough to learn when you are learning on your own how to use it

Good products with room for improvement

Commentaires : Overall good product, great support via phone, user groups and chat.

Avantages :

If you are part of the Zoho, one program, inventory is a no brainer. It is a full function inventory program. The only disadvantage is ou like accounting applications like QuickBooks the billing and invoicing is handled through another Zoho application Zoho Books having said that the integration with CRM Zoho Books’s , and Zoho analytics is excellent value.

Inconvénients :

Separate Zoho apps for functionality like billing, invoicing etc.

Wholesale Distributor Using Zoho Inventory

Avantages :

Having an all in one platform is easy for us to navigate. We previously used multiple platforms and nothing synced. We now have perfect inventory management and don't risk losing stock or overselling items.

Inconvénients :

I would like more payment processor options that could be integrated with the invoice feature. Stripe suspended our account because of a surge of transactions and refunded half of the orders. Stripe is also holding 5 figures of funds that it did not refund. We broke none of its TOS. Adding better processors would be very nice. It would also be extremely helpful to have bulk image upload supported in the inventory import feature. We deal with thousands of items in our inventory and cannot manually add pictures for each one.

Stock Control how it should be

Commentaires : Stock consistency between what is sold in store and what is sold online has been excellent and the general operation is both efficient and easy.

Avantages :

We love the integration and module aspects. The modules all fit together allowing full integration. With this comes the ease of stock control and order management both online and offline. No complicated app integrations or stock drift. it just works.

Inconvénients :

Search facility has an issue you can not always locate an item just by keyword and have to enter the full name. With thousands of products this is not always possible.

One of the best Inventory softwares out there.

Commentaires : Overall, the experience has been great using Zoho inventory. It has really simplified our operations.

Avantages :

The integration of inventory with Shopify and other e-commerce platforms, like WooCommerce and Amazon, is very helpful.

Inconvénients :

Cannot edit invoice template formats. You need to choose from the formats they have.

Amazing order and product management suite

Commentaires : Very happy with Zoho, one of the best things about it is that it can seamlessly integrate other modules as well such as Zoho Books, and Zoho Analytics, which all help to make Zoho inventory more useful.

Avantages :

Zoho allows for a lot of customisation as to what data you can store for orders and products. It has amazing flexibility with custom fields, that allows us to achieve exactly what we want. Also, it has a lot built in automation tools, which are extremely helpful. All of that for a price, that is reasonable and cheap compared to alternatives.

Inconvénients :

Because Zoho is such an extensive suite of tools, it is a little overwhelming to set up in the start. That being said, once its up and running it is really good.

Easy setup and cost effective

Avantages :

Zoho helps me keep track of my inventory levels and valuation, is easy to use, and was incredibly easy to setup and deploy.

Inconvénients :

I wish that there were customizable fields available on the item records, and reporting could be more comprehensive and customizable.

Build ecommerce with google merchant store integration

Commentaires : Zoho inventory is backbone for google merchant store integration and other Market Place. Can Monitor everything through single window

Avantages :

Easy google merchant store integration Mails for automatic inventory reports Market place integrations are available

Inconvénients :

Free trial can't be used for a small lingerie shop Difficult to enter measurement

Alternatives envisagées : Zoho Commerce

Pourquoi choisir Zoho Inventory : Difficulty to integrate other market place and Google Merchant Centre

Pourquoi passer à Zoho Inventory : Market Place Facility and Google Merchant Centre

Zoho Review

Commentaires : Keeping track of sales on eBay, our website, and other platforms where we sell such as Google Shopping can be confusing but Zoho makes it very easy to keep track of all three on one database without the confusion.

Avantages :

Zoho is really easy to use and affordable, especially for a small business. I like that it creates your own invoices that you can send to customers. I like that you can keep track of multiple warehouses on one page. These are small features that make Zoho really great.

Inconvénients :

The software is easy to use but still has some features that I would love to see changed. We run a small eBay business and there is often difficulty in merging products. I cannot go back and fix this later on. Sometimes this will make the inventory numbers look different than what they are. This is also part of a human error, but I wish there was a feature on Zoho that would help me reconcile inventory when I make a mistake with merging products.

Good software for managing serial numbered inventory

Commentaires : I'm tracking identical items by serial number from multiple suppliers for warranty support purposes. The software makes it easy.

Avantages :

Easy to understand and use, although I have accounting experience

Inconvénients :

Needs better and more customizable reporting

Alternatives envisagées : QuickBooks Online Advanced

Pourquoi passer à Zoho Inventory : Cost, ease of use, specific solution for serial number tracking

A good inventory management platform

Commentaires : It is good so far- we have not long started using it but it has been extremely easy to implement!

Avantages :

This has strong core functions, is easy to use and very reliable with zero bugs or downtime after a few months in.

Inconvénients :

It would be good if there was more integration functionality with zoho books.

Zoho inventory

Commentaires : My overall experience has been pleasant using Zoho Inventory. I continue to use their product today.

Avantages :

The features I like and use the most on Zoho inventory are the inventory management and the order fullfillment features. It is easy to use.

Inconvénients :

I don't think there is anything about Zoho Inventory that I don't like. I still use their products today.

Stocks

Avantages :

Zoho inventory helps me to know that in stock and out stock of items and also helps me to order new stock items online.

Inconvénients :

No challenge so far but sometimes I used to lose data therefore let them work up on it

Proof of delivery

Avantages :

the feature that i like the most is the driver photo on package which provices proof of deliver and their great and extensive features like fulfillment of orders, composite items.

Inconvénients :

only thing that was not up to the mark was their dashboard presentation. it is not very easy to understand , takes a lot of time to be familiar with it and take loading time sometimes.

Overall Experience Good. Not Fully Convinced of Scalability

Commentaires : Overall experience is decent. We're going to start scaling it a lot more and will really test how well it performs.

Avantages :

One of the key features is the ease of set up and configuration. Customization options are also decent. The ability to operate in multiple currencies is also key.

Inconvénients :

The workflow for PO entry, sales order entry and their relationship can be cumbersome and may not necessarily scale well. There are options for bulk import, but with limitations. Pricing on one section of their site when you are starting a trial shows one price. When you are converting from the trial, it shows a different price. This is misleading. Multi-warehouse option is not available in the free version

Simplify your inventory with ZOHO

Commentaires : Easy way to set up and use. it has a very nice interface. Mobile apps are very usefull.

Avantages :

I liked the ZOHO inventory dashboard was organized. It helps us to see all activity.

Inconvénients :

The search functionality could be better for search items.

Good but not great

Commentaires : This inventory software worked great when we used BigCommerce but once we switched to Shopify it wouldn't connect with our website. Inventory counts we're constantly off. This platform is intuitive and easy to use but I wouldn't recommend it.

Avantages :

The interface is intuitive and easy to use. Everything is straightforward and laid out in a pretty logical way.

Inconvénients :

It didn't work well for us when we switched shopping platforms from BigCommerce to Shopify. It also does not work with SKUlabs.

Very complete management system. Take a while to set up and the integration with vendors is tough.

Commentaires : Currently none because of frustration with setting everything up and some roadblocks I have run into. I really want to get this up and running so I can implement throughout my organization but the current challenges are driving me nutz.

Avantages :

Very complete! I like the overall feel and UI for this software. I like how it was thought about and implemented. I like that it offers many integrations and generally can do nearly everything I need it to do. I like how it is like lego's, I can select one module and then when ready set up another Zoho module and they will work together. Over all I like the product.

Inconvénients :

Set up documentation could use some work. Getting stuck when so close to complete caused me to stop using it due to frustration. When returning, my trial was over before I completed the setup. I am not going to purchase until I know it will work and meet my needs. So now I am stuck using the free version when I want more. Meaningful documentation and/or help and I would already be a customer using the software. Instead I am aggravated and frustrated figuring out what my next step is. Use Zoho or look elsewhere.

A Must Have for Business

Avantages :

We found Zoho after years of putting up with a software that doesnt work for our company. Glad we did, because we havent looked back since. Ease of use, very user friendly and OUTSTANDING customer service!

Inconvénients :

Nothing really. Nothing that their customer service cant handle.

Good for Trading, should improvise for manufacturing companies

Commentaires : I've found a way around to add BOM using composite item feature but Zoho definitely should consider including Bill of materials option in the inventory. it is literally impossible for a manufacturing company to use this software without BOM. otherwise it's really good, nicely integrated with Zoho books

Avantages :

I loved the Composite item feature but multiple bundling option could be more helpful and less time consuming.

Inconvénients :

Lack of Bill of materials. As a manufacturing and trading company it becomes extremely difficult to increase stock without BOM.