--- description: Cro Software : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cro Software - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de répartition de transport](/directory/10048/transportation-dispatch/software) > [Cro Software](/software/146298/cro-software-solutions) # Cro Software Canonical: https://fr.capterra.ca/software/146298/cro-software-solutions Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/146298/cro-software-solutions?page=2) > Une solution de répartition, de routage, de suivi des biens et de facturation automatique pour les secteurs de la gestion des déchets, du recyclage, des conteneurs et des services. > > Conclusion : 54 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Cro Software? Gestion des déchets, recyclage, conteneurs, stockage portable, bureaux mobiles, toilettes portables, locations, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 54 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: RapidWorks ## Contexte commercial - **À partir de**: 400,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Barcode/Ticket Scanning - Base de données de clients - Entrée et sortie - Facturation - GPS - Gestion client - Gestion de la conformité - Gestion des commandes - Gestion des conducteurs - Gestion des déchets - Gestion des employés - Gestion des expéditions - Gestion des fournisseurs - Gestion des ordres de travail - Gestion des stocks - Gestion des utilisateurs - Gestion du carburant - Géolocalisation - Mesure des performances - Optimisation des itinéraires - Planification - Rapports d'historique - Rapports et analyses - Rapports et statistiques - Real-Time Monitoring - Real-Time Updates - Routage - Suivi de l'inventaire - Suivi des activités - Suivi des déchets - Suivi des ressources - Suivi des véhicules - Suivi des équipements - Suivi du conducteur en direct - Suivi du kilométrage - Third-Party Integrations ## Intégrations (1 au total) - QuickBooks Online Advanced ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de répartition de transport](https://fr.capterra.ca/directory/10048/transportation-dispatch/software) ## Catégories connexes - [Logiciels de répartition de transport](https://fr.capterra.ca/directory/10048/transportation-dispatch/software) - [Logiciels de planification d'itinéraire](https://fr.capterra.ca/directory/30944/route-planning/software) - [Logiciels de gestion des déchets](https://fr.capterra.ca/directory/10045/waste-management/software) - [Logiciels de gestion des actifs](https://fr.capterra.ca/directory/30837/asset-tracking/software) - [Logiciels de recyclage](https://fr.capterra.ca/directory/30847/recycling/software) ## Logiciels similaires 1. [Jobber](https://fr.capterra.ca/software/127994/jobber) — 4.6/5 (1435 reviews) 2. [OptimoRoute](https://fr.capterra.ca/software/161579/optimoroute) — 4.6/5 (251 reviews) 3. [Elite EXTRA](https://fr.capterra.ca/software/131389/elite-extra) — 4.7/5 (356 reviews) 4. [Samsara](https://fr.capterra.ca/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (961 reviews) 5. [Spoke](https://fr.capterra.ca/software/210604/Spoke) — 4.8/5 (105 reviews) ## Avis ### "CRO checked all the boxes for us\!" — 5.0/5 > **Kayla** | *6 avril 2026* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: CRO was easy to learn, and to implement\! I genuinely do not know how we operated before. The price is right, and our drivers can not live without it now\! Whenever we have a question or problem \[sensitive content hidden\] and the support team are always so quick to help us out. CRO checked all the boxes for us. > > **Inconvénients**: From time to time, random jobs will not pop up in our billing queue (I think we are doing something off or wrong though lol). We still struggle with plotting where septic tanks are as well. > > Scary at first, and extremely hesitant. We were scared we were going to invest time and money into this software and hate it. It was a breath of fresh air to see how easy it was to navigate, and how well our crews took to it\! Our office, dispatchers, and drivers all rave about how much they love CRO now. ----- ### "Long time CRO user" — 5.0/5 > **Terry** | *24 mars 2026* | Exploitation minière et métaux | Taux de recommandation : 9.0/10 > > **Avantages**: -Central database for customer info -inventory/map control of assets -drag and drop between jobs -ability to upload pics and maps for drivers -signature page for deliveries -real time map showing trucks locations and data > > **Inconvénients**: -cloud based platform means it can't be tailored to individuals -driver interface is sometimes difficult to use when entering bin numbers > > We have been using CRO for more than 10 years and it transformed our trucking operation from a clumsy, paper based system to a cloud based, immediate response system with drivers receiving immediate, accurate information. The ability to control both customer info and asset management within one system is invaluable. ----- ### "Excellent Software" — 5.0/5 > **Kevin** | *6 avril 2026* | Services environnementaux | Taux de recommandation : 7.0/10 > > **Avantages**: Ease of use. Route \& Asset management. Reports are very useful - they provide a lot of insight to the business. > > **Inconvénients**: Price. The price continues to go up. Every time you add a truck the price goes up. An option to schedule based on person rather then truck would be a good thing. > > Excellent. This software has help our business a lot. Our runs are in real time an the most efficient they have ever been. ----- ### "It's great but it could be greater" — 5.0/5 > **Amelia** | *9 novembre 2018* | Transport routier/ferroviaire | Taux de recommandation : 9.0/10 > > **Avantages**: the ease of adding orders, being able to see where everything is, and rearranging the day > > **Inconvénients**: when adding a new site for an existing customer there special pricing doesn't auto populate. Also if you have a site that is getting serviced more then once in the day it doesn't show that on the main dispatch page. > > Support team have always been great with help. Thanks guys so much. ----- ### "Classic Overpromise and Underdeliver scenario." — 3.0/5 > **Utilisateur vérifié** | *5 mars 2019* | Transport routier/ferroviaire | Taux de recommandation : 0.0/10 > > **Avantages**: Dark background colors are easy on the eyes. The basic functions of the software is very straightforward and quick to learn. > > **Inconvénients**: The upfront, non-refundable licensing fee of several thousand dollars. Never sign a non-refundable contract when you have no experience with the software other than demonstrations--that was our very painful life lesson\!\! Cro software was touted as a comprehensive solution and it was not. It lacked one of the most fundamental pieces that we needed in order to operate effectively (that our outdated software covered handily). There is also no way to securely capture credit card information. Our outdated software was able to do a better job of this and there are even better options with other software. A close competitor, CORE software, has a way to tokenize cardholder data and is PCI compliant. Tech support was frustrating to work with. It was generally the same person who had a tendency to assume they knew what you were trying to understand before fully listening to the question and would proceed to talk over you or go on ad nauseam on the training when we already had that part down. It would be tricky, but we'd have to find ways to interject or interrupt so that we didn't waste 2 hours. We had a 2 hour training on billing in which all I wanted to do was to try one invoice to see how it would show up in my online accounting system. I was finally able to get them to try that at the very end and as I suspected that billing was not going to sync with my books without a lot of changes to my accounting. I would have liked to have saved the 2 hour training session. > > We signed up for Cro Software hoping it would be a much needed upgrade to the outdated software system. I had my doubts at the very beginning and started to express my frustrations within the first 30 days. I told them after the very first training session that I no longer wanted the billing piece. I was charged for it anyway and I felt like I had to tell 3 different people I didn't want billing any more before I could get anyone to hear me. With the other missing pieces we were always assured that the critical pieces that we needed "were in the que and would be added soon." Meanwhile I had to use my old software and make double entries to it and to Cro (very time consuming) in order to keep track of the information for which I am required to do reporting for the state. I paid for peace of mind, not to have more work on my office staff. We quit using Cro after 90 days. We had about 5-7 hrs training total (all of which were longer than they needed to be and less effective than they could have been). We were told that we could not get any of our money back (our large upfront payment or any monthly fees) because they had already done "so much" training. I should have been the one reimbursed for the training because it was such a painful waste of my staff's time. They also said that because Cro has so many happy customers they couldn't understand what our problem with them was. Moral of the story: They don't listen. This ranks as one of my most painful lessons. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/146298/cro-software-solutions?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/146298/cro-software-solutions) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées