--- description: Moosend : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Moosend - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils de marketing par courriel](/directory/30013/email-marketing/software) > [Moosend](/software/147042/moosend) # Moosend Canonical: https://fr.capterra.ca/software/147042/moosend Page : 1/9\ Suivant: [Page suivante](https://fr.capterra.ca/software/147042/moosend?page=2) > De beaux e-mails, une délivrabilité exceptionnelle et des automatisations marketing - Moosend ajoute de la valeur à votre stratégie d'e-mail marketing. > > Conclusion : 195 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Moosend? Des start-up débutantes aux entreprises Fortune 500, des milliers d'entreprises à travers le monde utilisent Moosend pour fidéliser leurs abonnés et développer leurs activités. Pourquoi pas vous ? ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 195 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Constant Contact - **Pays**: Waltham, É.-U. - **Fondé**: 1998 ## Contexte commercial - **À partir de**: 9,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - A/B Testing - Actions découlant d'un événement - Analyse des campagnes - Automatisation du marketing - Autoresponders - CAN-SPAM Compliance - Campagnes de drip marketing - Champs personnalisables - Gestion des abonnés - Gestion des campagnes - Gestion des contacts - Gestion des leads - Gestion des modèles - Importation et exportation de données - Marketing multicanal - Marketing par courriel - Mobile Optimization - Modèles personnalisables - Pages de renvoi et formulaires web - Planification des campagnes - Qualification de leads - ROI Tracking - Rapports et analyses - Segmentation - Segmentation de la clientèle - Suivi des courriels - Suivi des visiteurs de sites web - Third-Party Integrations - Éditeur WYSIWYG ## Intégrations (6 au total) - Drupal - Google Contacts - Mailchimp - Salesforce Sales Cloud - WooCommerce - Zen Cart ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Outils de marketing par courriel](https://fr.capterra.ca/directory/30013/email-marketing/software) ## Catégories connexes - [Outils de marketing par courriel](https://fr.capterra.ca/directory/30013/email-marketing/software) - [Logiciels de marketing automation](https://fr.capterra.ca/directory/6/marketing-automation/software) - [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software) - [Logiciels de messagerie](https://fr.capterra.ca/directory/30553/email-management/software) ## Logiciels similaires 1. [Constant Contact](https://fr.capterra.ca/software/31898/constant-contact) — 4.3/5 (2912 reviews) 2. [Brevo](https://fr.capterra.ca/software/132996/brevo) — 4.6/5 (3408 reviews) 3. [Mailchimp](https://fr.capterra.ca/software/110228/mailchimp) — 4.5/5 (17572 reviews) 4. [Gmail](https://fr.capterra.ca/software/202338/gmail) — 4.8/5 (13327 reviews) 5. [MailerLite](https://fr.capterra.ca/software/136603/mailerlite) — 4.7/5 (2256 reviews) ## Avis ### "Moosend is Amazing\!" — 5.0/5 > **Ameer** | *6 juillet 2021* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: The best thing is their customer service, it is unparalleled. Another amazing thing is the lack of restrictions for free users. > > **Inconvénients**: The fact that they do not have a mobile app yet or that their website is not mobile friendly. > > Moosend has revolutionized our internal comms. Previously we used to depend on standard form emails or wait for a design expert to assist us but now we design our own emails. ----- ### "Mixed feelings - good products but poor sales and support" — 4.0/5 > **Dylan** | *14 septembre 2023* | Photographie | Taux de recommandation : 5.0/10 > > **Avantages**: The basic product is excellent. Automations work well, campaigns are easy to create, schedule and send. We had some initial problems with deliverability (often an issue with providers using shared ip pools) but they had a helpful contact who helped us warm up the list and move IPs which seemed to resolve the issue.Baseline support was usually fairly quick (although see one of the caveats below). > > **Inconvénients**: We extensively pre-tested Moosend including booking a call with their sales team where we shared very detailed technical requirements, and then watched what seemed like them able to implement those requirements. We also reviewed their tech documentation to confirm that specific functionality existed (which existed with specific code examples on how to implement).We invested significantly, and then spend over $1000 on developers to try and implement that functionality, which proved impossible. We contacted front-line support who assured us that the functionality existed, and pointed us to the same documentation on their website which we had reviewed. We continued to persist with implementation. After eventually finding ourselves at a stand-still, we kept escalating until we eventually reached a level where we were told:1) The functionality did not exist2) That the documentation on their website was "out of date" (despite support pointing it to us)3) That their sales team "didn't know what they were talking about."We went back and forth and eventually got a refund (to their credit). However, we obviously weren't able to get compensation for our time, or expenditure on developers. It left a bad taste in our mouth as we had done all the right due diligence. > > An actually robust product, at a good price-point, let down by poor support and sales. ----- ### "Moosend: A Simple, Effective Email Marketing Platform" — 3.0/5 > **Ricki** | *5 novembre 2024* | Marketing et publicité | Taux de recommandation : 6.0/10 > > **Avantages**: Moosend's drag-and-drop editor made creating beautiful emails easy. No coding wizardry needed, just a sprinkle of creativity. Moosend's automation features let me set up email sequences that practically ran themselves. And the analytics were sufficient to track opens, clicks, and conversions like a hawk, optimizing multiple campaigns very well. > > **Inconvénients**: While Moosend's templates are alright, I sometimes wished there were a few more options to choose from. Their pricing can get a little steep if your email list starts grows (and that can happen quickly when you are doing things right). One thing to note is that I had a few minor hiccups with their customer support, but nothing too major to complain about. > > Moosend was a breeze to work with; their drag-and-drop editor made created good looking emails without much effort, and their automation features were sufficient. It was easy being able to track campaigns with their detailed analytics. While there were a few minor hiccups along the way, overall, Moosend was the appropriate choice for one of my clients. And even though another one wanted to move away from it (that was because of the pricing once their list grew larger). ----- ### "If you're looking for the best ESP, LOOK NO FURTHER." — 5.0/5 > **Utilisateur vérifié** | *28 décembre 2020* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: - The free subaccount feature with basic whitelabel functionalities, all for free or included even in the most basic paid plan. - The top notch, first class, friendly support team. Seriously, this is worth gold. I would never ever use another software in my business that doesn't offer great live chat support. This is a must. Whenever I have a question, I don't waste any time. I just ask and usually I have a response within 5-30 minutes. Sometimes straight away. Especially when a conversation is rolling. - The report features. I was blown away when I realised how detailed the reporting is, even in the basic version. And then there's premium reporting available which I don't have yet... I can only imagine how fantastic that must be. - Their willingness to implement new features and how they listen to user feedback\!\! This is a really important thing. I've never come across a service provider that is as eager to implement new features as Moosend. They have already scheduled tons of new updates and features. They even have a Trello board where customers can come in and upvote feature requests as well as post their own. Absolutely amazing. - Their pricing. Super affordable, fair. From experience I can say that this type of pricing structure is superior to having to pay for sending x amount of emails per month. IF it's affordable at least. Not like some other, bigger providers. This is a really big and important plus. - There's probably even more I'm forgetting right now\! > > **Inconvénients**: Nothing, really. Except that the whitelabel functionality currently has some holes that need to be filled. I was assured though that they have lots of changes lined up in this regard. So I'm just patiently waiting for those to be implemented. If they nail the pricing structure on those plans as well, Moosend will be the PERFECT solution for both agencies as well as individuals. > > I'm confident I will be using Moosend for the very long-term. Moosend offers everything I'm looking for and are eager to improve. Support is AMAZING, top notch, I've been blown away with the reporting features, the platform is super easy, intuitive and FUN to use,.. . I could keep going\! I'm seriously happy with my experience. There are these businesseses/software providers that make running my business a pain, difficult, stressful. I try to stay away from these or switch to something else ASAP when I come across them. Then there are businesses/software providers like Moosend. That make my life easier, running my business more profitable, more fun and overall BETTER. I've been using Moosend for about a month and this is more than enough to know that I will be using them for a very, very long time and that they're the best ESP for my business. I could go on and on. If there are any negative reviews, ignore them. Just try them out for yourself, if you have an agency, switch one of your clients or something to test it out and you'll see for yourself. ----- ### "The Easiest Email Platform To Date" — 5.0/5 > **Howard** | *12 mai 2022* | E-learning | Taux de recommandation : 10.0/10 > > **Avantages**: Moosend is a Godsend\! It is the simplest platform I've worked with and does not compromise on any of the features. Creating beautful emails is drag and drop simple. > > **Inconvénients**: Actually, I cannot think of anything I dislike or find lacking, really\! ----- Page : 1/9\ Suivant: [Page suivante](https://fr.capterra.ca/software/147042/moosend?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/147042/moosend) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées