---
description: AlayaCare : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AlayaCare - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'aide médicale à domicile](/directory/10036/home-health-care/software) > [AlayaCare](/software/147424/alayacare)

# AlayaCare

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> En tant que plateforme logicielle complète de premier plan pour l'aide à domicile, AlayaCare fournit des gammes de produits innovants qui permettent d'améliorer les résultats pour les clients.
> 
> Conclusion : 188 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise AlayaCare?

Service privé et fournisseurs de Medicaid

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.1/5** | 188 Avis |
| Simplicité | 4.1/5 | D'après l'ensemble des avis |
| Support client | 4.1/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.9/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: AlayaCare
- **Pays**: Toronto, Canada
- **Fondé**: 2014

## Contexte commercial

- **À partir de**: 1 000,00 $ US
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, espagnol, français
- **Pays disponibles**: Australie, Canada, Nouvelle-Zélande, États-Unis

##  Fonctionnalités

- Accès mobile
- Conforme HIPAA
- Emplacements multiples
- Facturation
- Gestion de la conformité
- Gestion des calendriers
- Gestion des clients
- Gestion des documents
- Gestion des dossiers patients
- Gestion des employés
- Gestion des plans de soins
- Gestion des réclamations
- Messagerie sécurisée
- Planification des rendez-vous
- Portail client
- Portail libre-service
- Télémédecine
- À des fins médicales

## Intégrations (9 au total)

- CareAcademy
- Docmosis
- Google Maps
- Hireology
- Pentaho
- QuickBooks Online Advanced
- WalkMe
- Waystar
- eFax

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels d'aide médicale à domicile](https://fr.capterra.ca/directory/10036/home-health-care/software)

## Catégories connexes

- [Logiciels d'aide médicale à domicile](https://fr.capterra.ca/directory/10036/home-health-care/software)
- [Logiciels soins à domicile](https://fr.capterra.ca/directory/30812/home-care/software)
- [Logiciels pour patients](https://fr.capterra.ca/directory/30857/patient-portal/software)

##  Logiciels similaires

1. [InMyTeam](https://fr.capterra.ca/software/215860/inmyteam) — 4.6/5 (85 reviews)
2. [AxisCare](https://fr.capterra.ca/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews)
3. [CareSmartz360](https://fr.capterra.ca/software/147660/caresmartz360) — 4.8/5 (181 reviews)
4. [Carecenta](https://fr.capterra.ca/software/140368/carecenta) — 4.5/5 (64 reviews)
5. [eRSP](https://fr.capterra.ca/software/129443/ersp) — 4.2/5 (99 reviews)

## Avis

### "Great service" — 4.0/5

> **Kerry** | *11 avril 2025* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10
> 
> **Avantages**: User friendly interface. Constantly adapting and developing an improved platform.
> 
> **Inconvénients**: Inability to change some 'headings' that may have a different definition in various locations.
> 
> Exceptional level of service and professionalism from our Account Manager and Customer Success Director

-----

### "Good Scheduling Software" — 4.0/5

> **Denise** | *19 décembre 2024* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10
> 
> **Avantages**: ++ possibilities for forms, still lots to learn which I'm hoping will lead to more efficiencies
> 
> **Inconvénients**: Having to refresh after making changes on a schedule. This becomes 'old fast' when do several schedule changes.
> 
> Overall good experience, but have had a \# of growing pains switching from Procura to AlayaCare. However, \[sensitive content hidden\] has been great as well as \[sensitive content hidden\].

-----

### "Just did a soft launch and loving it." — 5.0/5

> **Steve** | *9 octobre 2025* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10
> 
> **Avantages**: I love how, it is continually improving and keeping tabs on needs and changes within the industry itself.
> 
> **Inconvénients**: Nothing really, if I had questions, out Alayacare assistant helps wonderfully, or will get us answers if she can’t.
> 
> Wonderful, and hopeful for what the future holds. I will be working to learn a little bit of everything in order to be a resource and backup help should our team require it. Being efficient in the basics will be my near future goal.

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### "AlayaCare Review" — 4.0/5

> **Corrie** | *19 décembre 2024* | Santé, bien-être et fitness | Taux de recommandation : 6.0/10
> 
> **Avantages**: I like the ease of using the interface, and that multiple windows can be open.
> 
> **Inconvénients**: I have really struggled as a Children's treatment Centre because the software is not designed for our usage. We have had to re-invent entire workflows to fit within this model, rather than having the software work for us in the most efficient way.
> 
> My experience has been moderate.  The support staff has been wonderful, however they also don't know the workflows of a children's treatment centre and so there has been a LOT of rework and stress

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### "Great customer support" — 5.0/5

> **Kris** | *19 décembre 2024* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10
> 
> **Avantages**: Excellent support team. To ensure we are always getting the most out of the platform.
> 
> **Inconvénients**: Forms are only for clients not employees as well.
> 
> Excellent support to work within a platform that meets our needs

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/147424/alayacare)

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