---
description: CareSmartz360 : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CareSmartz360 - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels soins à domicile](/directory/30812/home-care/software) > [CareSmartz360](/software/147660/caresmartz360)

# CareSmartz360

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> Logiciel cloud d'aide à domicile privé et conforme à la norme HIPAA, capable de gérer tous les aspects d'une entreprise d'aide à domicile.
> 
> Conclusion : 181 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise CareSmartz360?

Prestataires de services d'aide à domicile privés
Franchiseurs et franchisés dans le secteur de l'aide à domicile
Agences d'aide à domicile indépendantes

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.8/5** | 181 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: CareSmartz
- **Pays**: Rochester, É.-U.
- **Fondé**: 2016

## Contexte commercial

- **À partir de**: 10,00 $ US
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, chinois, coréen, espagnol, français, russe, vietnamien
- **Pays disponibles**: Bermudes, Canada, Porto Rico, États-Unis, Îles Caïmans

##  Fonctionnalités

- Accueil des patients
- Accès mobile
- Assurance qualité
- Facturation
- Gestion de la conformité
- Gestion des calendriers
- Gestion des clients
- Gestion des dossiers patients
- Gestion des employés
- Gestion des plans de soins
- Gestion des réclamations
- Planification

## Intégrations (13 au total)

- ADP Workforce Now
- Availity
- Checkr
- GrexproERP
- HHAeXchange
- Home Care Pulse | Experience Management
- Inovalon Provider Cloud
- Paychex Flex
- QuickBooks Online Advanced
- Tellus
- Viventium Software
- Waystar
- dotnet Report

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels soins à domicile](https://fr.capterra.ca/directory/30812/home-care/software)

## Catégories connexes

- [Logiciels soins à domicile](https://fr.capterra.ca/directory/30812/home-care/software)
- [Logiciels d'aide médicale à domicile](https://fr.capterra.ca/directory/10036/home-health-care/software)
- [Logiciels pour CHSLD et maisons de retraite](https://fr.capterra.ca/directory/31011/hospice/software)

##  Logiciels similaires

1. [AxisCare](https://fr.capterra.ca/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews)
2. [ShiftCare](https://fr.capterra.ca/software/1016141/shiftcare) — 4.6/5 (144 reviews)
3. [InMyTeam](https://fr.capterra.ca/software/215860/inmyteam) — 4.6/5 (85 reviews)
4. [eRSP](https://fr.capterra.ca/software/129443/ersp) — 4.2/5 (99 reviews)
5. [AlayaCare](https://fr.capterra.ca/software/147424/alayacare) — 4.1/5 (188 reviews)

## Avis

### "CEO & Founder" — 5.0/5

> **Marcus** | *19 novembre 2025* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10
> 
> **Avantages**: The scheduling system is hands-down the best feature – it’s a total game-changer. No more scheduling conflicts, last-minute scrambles, or missed shifts. Everything from caregiver availability to client preferences is handled seamlessly in one place. Pair that with how smoothly it manages staff profiles, client records, billing, and compliance, and it feels like we finally have full control of the agency without the usual chaos.
> 
> **Inconvénients**: Honestly, there’s very little to complain about. If I had to pick something, it would be the initial learning curve when we first onboarded – there are so many powerful features that it took a couple of weeks for the team to feel 100% confident. But their fantastic support team held our hand through every step, so even that turned into a positive.
> 
> Outstanding. CareSmartz360 has completely transformed our agency. It streamlined every part of our operations – staff management, client care, scheduling, and billing – and saved us countless hours every week. The platform is intuitive, constantly improving, and the customer service is genuinely the best we’ve ever experienced (fast, friendly, and they actually solve problems on the first call). We love it and recommend it to every home care owner we know\!

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### "Great Software With Excellent Support" — 5.0/5

> **Mariah** | *25 novembre 2025* | Santé, bien-être et fitness | Taux de recommandation : 8.0/10
> 
> **Avantages**: The platform is extremely comprehensive—scheduling, billing, EVV, caregiver management, and reporting all work seamlessly together. The interface is user-friendly, and the customer support team is outstanding. They respond quickly, provide clear guidance, and genuinely care about solving issues. Frequent updates show they’re constantly improving the software.
> 
> **Inconvénients**: There’s a slight learning curve at the beginning due to the number of features. Some advanced reports can take time to customize, but once set up, they work smoothly. I’d also like to see even more mobile app enhancements for caregivers.
> 
> Overall, it has significantly streamlined our agency’s operations. Tasks that used to take hours—like scheduling and billing—now take minutes. Our caregivers find it much easier to clock in/out, and administrators appreciate how organized everything is. CareSmartz360 has truly helped us improve efficiency, compliance, and communication across the board.

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### "CareSmartz360 is a Smart Choice for business" — 4.0/5

> **Ana Marie** | *4 juin 2025* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10
> 
> **Avantages**: They have excellent customer service. The technical support team is very attentive and always ready to help. You get quick replies and they guide you on navigating the system in a very professional way.
> 
> **Inconvénients**: For someone, who is not as tech-savvy as I am, it takes a bit of time to explore and learn all its features. They provide tutorial videos and webinars; you just have to invest a little bit of time.
> 
> I like most of its functionalities, especially the ability to generate reports, as this is crucial in managing a business. Additionally, having multiple report formats available is also beneficial.

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### "Tech support is great\!" — 4.0/5

> **Heidi** | *1 octobre 2024* | Hôpitaux et soins de santé | Taux de recommandation : 7.0/10
> 
> **Avantages**: Tech support is great\! They respond quickly and are usually good at communication.
> 
> **Inconvénients**: We have an issue with our questionnaire (it disappears) after a large update.
> 
> For the most part CareSmartz is easy to use. When there is an issue it is usually fixed quickly.

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### "5 Stars for Caresmartz" — 5.0/5

> **Maria** | *12 novembre 2025* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10
> 
> **Avantages**: They are so professional. Their personalized customer support is outstanding and makes it very easy to use.
> 
> **Inconvénients**: There is nothing I have to complain about. My team finds the app easy to work with and have adopted it easefully.
> 
> Again, they are professional to a tee. I can reach them any time that is needed and their follow up is reliable.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/147660/caresmartz360)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/233554/CareSmartz360/> |
| en-AE | <https://www.capterra.ae/software/147660/caresmartz360> |
| en-AU | <https://www.capterra.com.au/software/147660/caresmartz360> |
| en-CA | <https://www.capterra.ca/software/147660/caresmartz360> |
| en-GB | <https://www.capterra.co.uk/software/147660/caresmartz360> |
| en-IE | <https://www.capterra.ie/software/147660/caresmartz360> |
| en-IL | <https://www.capterra.co.il/software/147660/caresmartz360> |
| en-IN | <https://www.capterra.in/software/147660/caresmartz360> |
| en-NZ | <https://www.capterra.co.nz/software/147660/caresmartz360> |
| en-SG | <https://www.capterra.com.sg/software/147660/caresmartz360> |
| en-ZA | <https://www.capterra.co.za/software/147660/caresmartz360> |
| fr | <https://www.capterra.fr/software/147660/caresmartz360> |
| fr-BE | <https://fr.capterra.be/software/147660/caresmartz360> |
| fr-CA | <https://fr.capterra.ca/software/147660/caresmartz360> |
| fr-LU | <https://www.capterra.lu/software/147660/caresmartz360> |

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