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Marketing 360 - Avis

4,6 (1 086) Donnez votre avis!

En savoir plus sur Marketing 360

La plateforme marketing n° 1 pour les PME ! Démo marketing GRATUITE

En savoir plus sur Marketing 360

Avantages :

Marketing does not require a lot of hands on but I receive regular updates and the ability to respond if need be. Integrated well, especially email requests for service.

Inconvénients :

I have two other friends that I referred that are very upset with their experiences and even cc'd me on their emails to their sales person and account manager to express their frustrations.

Marketing 360 - Notes

Note moyenne

Simplicité d’utilisation
4,5
Service client
4,6
Fonctionnalités
4,5
Rapport qualité-prix
4,4

Probabilité de recommander le produit

8,6/10

Marketing 360 a reçu une note globale de 4,6 étoiles sur 5 d'après 1 086 avis d'utilisateurs publiés sur Capterra.

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Paleonum
Paleonum
Marketing (Bénin)
Utilisateur LinkedIn vérifié
Biotechnologie, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Marketing 360 le meilleur

5,0 il y a 3 semaines Nouveau

Commentaires : Mon expérience sur Marketing globale est en générale très bonne . Avec les techniques proposées j'ai pu réaliser de grands progrès .

Avantages :

Ce qui m'a le plus plu dans Marketing 360 est là manière de donner les techniques de marketing . Les notions sont très simple et très compréhensible.

Inconvénients :

Ce que j'ai le moin aimé est le faite que pour certaines stratégie marketing proposé on arrive pas a les appliquer et avoir de très bon résultats voulu .

Aymen
Communication Digital (Tunisie)
Design, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Cette application a rendu mon travail beaucoup plus facile

4,0 il y a 10 mois

Commentaires : J'ai trouvé que " Marketing 360 " cela me facilitait beaucoup et il y a eu une évolution dans mon travail depuis que j'ai commencé à utiliser cette logiciel, à mesure que les ventes augmentaient et que j'avais de nouvelles idées pour le marketing

Avantages :

L'utilisation de l'application est très simple et il n'y a pas de complications, tout y est, et tous les moyens de réussite sont fournis par la logiciel, notamment pour les entrepreneurs novices .Cela les aidera beaucoup.

Inconvénients :

Je ne trouve vraiment aucun problème avec la logiciel

atindehou
directeur (Bénin)
Armée, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

outil efficace pour atteindre assez de clients

5,0 il y a 10 mois

Commentaires : j'aime tout particulièrement et je le recommande vivement a tous mes clients

Avantages :

j'ai aimé le fait que l'on peut envoyer un seul sms a des milliers de clients et la possibilité de configurer des messages automatisés

Inconvénients :

pas assez de fonctionnalités ce qu'il faudra changer

Rita
Rita
Assistante (Côte d’Ivoire)
Utilisateur LinkedIn vérifié
Ressources humaines, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Marketing 360 outils marketing pour susciter des les intérêts des consommateurs

5,0 il y a 2 mois Nouveau

Commentaires : je l'utilise pour envoie des message aux clients

Avantages :

Marketing 360 outils marketing pour susciter des les intérêts des consommateurs

Inconvénients :

pas d'inconvénients dans l'utilisation du logiciel Marketing 360

faustin williams
conseiller (Cameroun)
Conseil en gestion, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

satisfaction assurée

5,0 il y a 8 mois

Commentaires : facile d'utilisation

Avantages :

facilitation a trouver des prospectsa les gérer

Inconvénients :

sont prix qui est plus ou moins abordable

Emmanuel
Emmanuel
GSM (Bénin)
Utilisateur LinkedIn vérifié
Informatique et sécurité réseau, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Marketing numérique

5,0 le mois dernier Nouveau

Avantages :

Marketing 360 tout ce dont on a besoin pour gérer et développer notre entreprise à partir d'une plateforme marketing unique.c'est trop cool

Inconvénients :

J'ai pas d'inconvénient, sinon la seule partie que j'ai trouvé de remords sont les outils de médias sociaux. Il faut qu'il y ait plus d'amélioration.

Janvier
Marketing relationnel (Bénin)
Informatique et sécurité réseau, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Marketing

5,0 il y a 11 mois

Commentaires : SMS Marketing 360 facilite la création de campagnes par SMS et est une application formidable

Avantages :

SMS Marketing 360 facilite la création de campagnes par SMS ainsi que la simplicité

Inconvénients :

Juste l'amélioration de l'interface sinon rien de concret

Epiphane
Coaching (Togo)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Mon analyse

4,0 il y a 9 mois

Commentaires : Bonne

Avantages :

L'aide et la facilité d'accès qu'offre ce logiciel et surtout sur le plan de la communication et du marketing

Inconvénients :

Il devrait y avoir un moyen d'éditer les rapports et analyses automatiquement

Romain
Romain
Chef de projet (Burkina Faso)
Utilisateur LinkedIn vérifié
Développement et commerce international, 2–10 employés
Temps d'utilisation du logiciel : Version d’essai gratuite
Source de l'avis

Satisfaction et recommandation

5,0 il y a 12 mois

Commentaires : Avec ce logiciel j'arrive à résoudre le problème de perte des clients potentiels. Souvent j'arrive même à gérer mes entré et sorti de produits

Avantages :

Le produit est très facile a utiliser. Lorsque la connexion est bonne. Il me permet de regrouper mes contacts

Inconvénients :

Je crois que toutes les fonctionnalités sont nécessaires. Cependant souvent c'est la lenteur surtout avec windows 7

Aristide
Development (Cameroun)
Comptabilité, Travailleur autonome
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Félicitation au concepteur

4,0 il y a 11 mois

Commentaires : Il est superbe cool à utiliser

Avantages :

C'est un n logiciel bien conçu pour évoluer en marketing

Inconvénients :

Pas grand chose quand même mais, juste que c'est aussi en anglais

Cedric Toussaint
Cedric Toussaint
Community Manager (Bénin)
Utilisateur LinkedIn vérifié
Design, 2–10 employés
Temps d'utilisation du logiciel : Version d’essai gratuite
Source de l'avis

Super logiciel, j'adore

3,0 le mois dernier Nouveau

Avantages :

Il est un logiciel tres bon pour les marketing sur les réseaux

Inconvénients :

Je n'ai pas trouvé d'inconvénient. Je l'apprécie beaucoup

Adeniyi
Adeniyi
CEO (R.-U.)
Utilisateur LinkedIn vérifié
Mode et vêtements, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Satisfactory

5,0 il y a 4 semaines Nouveau

Commentaires : I would say it is satisfactory very well

Avantages :

It plays an important role to my business

Inconvénients :

It's processor should be worked on for better use

Randy
Entertainer (É.-U.)
Divertissement, Travailleur autonome
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Great Results from an Incredible Team

5,0 il y a 2 ans

Commentaires : Marketing 360 has been great. I was fortunate to be partnered up with [SENSITIVE CONTENT] and his team. We have been able to achieve more in the few months I've worked with him than I was able to on my own over the past several years. He is responsive, awesome to work with, takes my suggestions and ideas, and is able to stay with me and the goals I have.

Avantages :

The software is fairly simple to use. I have used different CRMs, payment processors, and website tools in the past. This software is right on par (if not more advanced) than the others. It is incredibly easy to use! The built-in automation, payment processor, and nurture tools are incredible.

Inconvénients :

The only part of the software that I think could be improved upon would be the social media tools. This could be (mostly) because I haven't used them a whole lot. I find it is almost easier to jump in and post on the different social media accounts myself.

Joel
Human Resources Assistant (Kenya)
Utilisateur LinkedIn vérifié
Biens de consommation, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Aggressive Approach for Business Mraketing

5,0 il y a 4 semaines Nouveau

Commentaires : The business determination in matters marketing and business control is something the developer has made perfect and many business needs are accurately enhanced.

Avantages :

The application has the best approach in matters marketing, and there are suitable discussion with all the customer team. Besides, the social media management and the process of analytics are well resolved by this wonderful software.

Inconvénients :

All the demands in the entire company are fully managed and controlled by the tool, and this resolves all the business needs.

Aid
Nursing (Algérie)
Santé, bien-être et fitness, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A Comprehensive Marketing Solution

3,0 le mois dernier Nouveau

Commentaires : Marketing 360 offers a comprehensive marketing management solution that is highly regarded by companies looking for a centralized platform to streamline their marketing activities, maintain brand consistency, and make data-driven decisions. My experiences are generally positive, but the suitability of the platform can vary according to the specific needs and goals of individual companies.

Avantages :

Its ability to streamline marketing management, provide centralized control, provide real-time insights, and support a wide range of marketing activities. It's a versatile tool that can cater to businesses looking to streamline their marketing efforts and make data-driven decisions.

Inconvénients :

The pricing structure may not be suitable for all businesses. Facing issues related to the accuracy or comprehensiveness of performance metrics and data. This can affect the ability to assess the effectiveness of campaigns, effectively managing the platform may require significant time and resources, which can be a concern for small businesses or those with a limited number of marketing staff, Compatibility issues with existing systems or tools when integrating marketing 360 affecting workflow, complexity for basic needs.

Matthew
Matthew
Director Of Marketing And Advertising (É.-U.)
Utilisateur LinkedIn vérifié
Internet, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The finest marketing strategy is Marketing 360.

5,0 il y a 4 mois

Commentaires : Bringing in a slew of new customers. Depending on the year, Marketing 360 can bring in an additional million or more for our businesses. They are the only marketing firm I've worked with that truly understands search engine optimization and Google AdWords, and we've collaborated on a number of website builds together. They have excellent problem-solving skills and consistently look out for my best interests.

Avantages :

I had a lot on my plate, including the challenge of starting a new business and the subsequent hunt for the ideal marketing team. Then, I was sent to Marketing 360, where I was taught a wide variety of topics about which I had previously been woefully uninformed. My confidence in the competence of the company has been bolstered by the onboarding procedure. I enjoy working here because of the positive business culture that is conveyed by every member of the team, the expertise available to assist me in setting up my marketing, and the additional software tools provided to aid in my time management.

Inconvénients :

They are not always content or design specialists in our field, so we need to work together to meet their needs. It's natural to assume that. While I like that there is internal promotion, I dislike having to switch to a new rep whenever my current one moves up the ranks. The 360 dashboard may use some user interface improvements.

Coach KENYA
CWO/CHHC/OWNER/OPERATOR (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

The CRM soft ware is not difficult to understand. For me it's about TIME BLOCKING ....

5,0 il y a 2 ans

Commentaires : I enjoy my team [SENSITIVE CONTENT]. The entire experience from start until now has been professional. I like having the support. Speaking weekly is invaluable.

Avantages :

The CRM soft ware is not difficult to understand. For me it's about TIME BLOCKING and actually taking the time to learn and push buttons. It's kind of like having a new cell phone. You learn new features along the way. I liked that everything is at your finger tips

Inconvénients :

Maybe it was me. Maybe it was system interface errors. Not often but sometimes languages simply were not communicating. That's when you walk away and go have Margaritas. This happens in every situation where Tech is involved. Nothing to be concerned about .

Réponse de l'équipe de Madwire

il y a 2 ans

Hi, Coach Kenya. So glad to hear you've enjoyed working with our team. Please let us know if there's ever anything specific in the platform that is giving you errors or putting you into a margarita-induced state. Our tech team definitely wants to know about that stuff so we can address them. We're looking forward to working with you for years to come!

Shubhra
Director (Canada)
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Marketing 360 for retail

5,0 il y a 2 mois Nouveau

Avantages :

This is a holistic tool to drive personalized communication to customers

Inconvénients :

Customer segmentation. Is a bit of a challenge

Osama
مهندس (Égypte)
Génie civil, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A very positive experience

4,0 le mois dernier Nouveau

Commentaires : I find in him what I want and always trust

Avantages :

Highly integrated and easy to use

Inconvénients :

I didn't find many negatives, but it's better than the rest.

Lamine
Head Project Manager (Burkina Faso)
Banque d’investissement, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

For Marketing

4,0 il y a 2 mois Nouveau

Avantages :

Good software that is easy to use, very fluid with clean features. With their support team we are really well looked after

Inconvénients :

At the beginning it was a little complicated in terms of using its interface but over time it became easy

Isaiah
Digital sales manager (Kenya)
Services financiers, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Marketing 360

5,0 il y a 4 semaines Nouveau

Commentaires : I would totally recommend this software for upcoming businesses to boost their digital sales

Avantages :

It has really helped boost my sales and that of my team because of its features like social media integration where it boosts my numbers up and converting more sales

Inconvénients :

I feel like where i did not have a good experience is with the customer care. They are really slow

Leif
Founder (É.-U.)
, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

IF YOU ARE THINKING ABOUT HIRING MARKETING360, YOU NEED TO READ THIS REVIEW

1,0 il y a 6 ans

Avantages :

There are only two pros: 1) First and foremost, my contract with Marketing360 is finally over. 2) I was forced to learn everything about sales and marketing that I was trying to delegate.

Inconvénients :

Honestly, I didn't want to write this review. I tried to forget about it and just accept my poor decision, but I just can't. I've been done working with the company for nearly a month now and it still bothers me. Why? Well, I feel it's my public duty to save my fellow entrepreneurs from the jaws of deceit, empty promises, and weekends filled with bashing your head against your computer monitor. To be perfectly frank, you'd be better off lighting your money on fire than hiring Marketing360 - at least doing so would spare you months of frustration, anger, and disappointment. Hiring them was the worst decision I've ever made. Their sales guys were a bit pushy, but raised no red flags. The issues started after I signed my contract. They convinced me that my website needed to be redone, so we embarked on a 2-month search for fool's gold. Unfortunately, I didn't realize that their web designers build their customer's websites on the back of a clunky, archaic platform that they call "UXI." I have used Squarespace, Wix, Wordpress, Leadpages, and ClickFunnels, so I know a thing or two about website builders. UXI is unspeakably bad. And the worst thing is that they can literally hold your website hostage - should you decide to part ways with them - because they have total control over the backend. It took them over 2 months to "optimize my website for conversions" on UXI. I repeatedly requested access to the backend of this website during these 2 months and they told me that they couldn't allow me to do that because they were afraid that I would "break the site." Finally, my marketing executive relented and jokingly told me on a call that "if you break it, you bought it", referring to the complex UXi platform. She then conceded that their developers have trouble using it. Their developers!! Who in their right mind would want to run their business website on a custom platform that its developers have trouble using? At this point, I quickly learned how dreadful the whole platform was. Plus, the initial designs were complete garbage. I had to re-design my entire site myself using Wordpress and I did it over a weekend. It took me less than 48 hours to do the exact same thing that was taking them over 2 months! At every step in the design, the Marketing360 team pushed back on my requests for edits. To them, this was a get-in-and-out, cookie-cutter, copy-and-paste job, while to me, my website is the face of my awesome company - my livelihood - and I truly cared how it represented me and my brand. I wanted it to be welcoming and thoughtful, not a clunky, "conversion-optimized" mess. Things only went downhill from there. Response time was generally about a day, which - in many parts of the country - is longer than Amazon takes to deliver your order. Even worse, they take off weekends, so if something goes wrong with an ad over the weekend, you're screwed. This ruined many of my weekends. My marking executive did not deliver any ad mock-ups on time and she required so much hand-holding that I eventually just spoon fed her all of the ad copy, audience targeting segmentation, and literally everything else. Just to be clear, I want to say that again...I quickly realized that the only way I could contain my losses in this terrible business relationship was to do all of the ads myself. I made ALL the landing pages, ALL of the copy, ALL of the ad images, created ALL the audiences, EVERYTHING! I had to even teach myself how to do Facebook retargeting, which was the major reason I hired them in the first place. They require you to sign a 6-month contract and if you decide that you want out, they'll charge you an early termination fee. So, I just kept paying them to spend my money. Marketing360 basically just worked as my Facebook ad bank, boosting my ads with the money that I gave them. Except this bank charges you thousands of dollars to help you waste your money. As a 25-year-old who supports his "side hustle" business by working full time as an engineer, this essentially meant that I was just burning through my savings. Shortly thereafter, my marketing executive sent me an email to tell me that she was leaving the company. I don't know if she quit or was fired, but I can't say I was surprised. My new marketing executive began working with me 2 weeks before a huge product launch that I had been working on for months. This was basically a make-or-break product launch for my business that was on life support. Ironically, my useless marketing budget was to blame. My new marketing executive was far better (hence the 2 stars), but the rocky relationship and abysmal results continued. On January 23rd, 2018, I asked for a refund of all the unused ad credits that I hadn't spent. In my contract, I was required to pay per month, of which went to ad credits. Little did I know that they actually skim off a percentage of all the ad credits spend to manage the ads. Something that was not spelled out in the contract. When I asked to just take my unspent marketing budget and walk away, his management flatly declined despite us being outside of the 6-month contract window. Their reason?? They said that they "want the opportunity to win my business back." I told them that there was nothing they could do to mend the relationship, and they still declined. I even offered to pay them their "ad premium" (the percentage of money that they scrape off the top of every marketing dollar they spend for you - this was NOT mentioned at all in the contract by the way) on all but they still refused. I had to spend on underperforming ads just to burn through my money because the alternative was them simply keeping it. And I say "underperforming ads" because I launched the EXACT SAME ADS (same images, videos, copy, targeting) and mine consistently had a 1,000% to 3,000% higher conversion. I showed them data from multiple ads proving this and they gave me the runaround every time. Unbelievable. The icing on the cake was spending of my "creative hour credits" to one of their video editors for a 20-second promo clip and they sent me an unfinished version and told me that they burned through all the credits. They said I would have to pay them /hour to finish it. This doesn't make any sense because I provided all of the footage and told them precisely how I wanted it to be edited. Another thing that I ended up doing myself in a few hours. If you scroll down to reviews left in August, you will see that I left a positive review. Well, I wish I could delete it, but I can't. The reason I left this review is that they hounded me for a review from week 1. After a handful of email requests to leave a review in the first month, I begrudgingly did because I didn't want to damage our already fragile relationship. If you scroll down, you will see that there are NUMEROUS 1-star reviews, but for some reason, those reviews don't get factored into their perfect "5-star" score. The only thing worse than the I wasted on this company was the stress and aggravation that plagued me on a daily basis. Once famously quipped that building a company is like "eating glass and staring into the abyss" - well obviously Elon has never hired Marketing360, because his entrepreneurial experience would have been worse. One final point that you need to embrace: sales and marketing is THE MOST IMPORTANT part of your business. I wish businesses succeeded or failed by the quality of their product and service alone, but unfortunately, that's not the case. For the good of your business, you MUST NOT delegate your sales and marketing. If you are in the early stages of your business, this is even more important. You need to know that not all 20-somethings with an iPhone and 1,000 followers on Instagram know how to market in the digital world. If you can't market your business and sell your vision, don't expect someone to be able to do it for you. If you know how to log into Facebook, then you can figure out how to make your own ads. I taught myself in the past 6 months and I've gotten pretty good. Over the course of 8 months, Marketing360 did not help me to make a single sale. I spent working with Marketing360 with nothing to show for it. I messed up, but you don't have to. Please do your homework and think long and hard about this decision. I wish you all the best in your entrepreneurial endeavors.

Gina
Owner & Lead Designer (É.-U.)
Design, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The platform is great. but the people are better

5,0 il y a 5 ans

Commentaires : I've been with Marketing 360 over two years now. From day one the level of service I received from every person I worked with was exceptional. I've referred at least 10 other businesses owners I know to Marketing 360 and they're all extremely happy as well. Pretty much, anybody business owner I talk to I tell about how amazing Marketing 360 is. I can't image running my business at this point without Marketing 360. I love the fact that through one company I have everything I need. I literally don't use any other tools to run my business except for Quickbooks for my accounting and Google Apps for my email and online documents, etc.. So if you are looking for a powerful software platform to build your business on I think you'll find Marketing 360 is hard to beat. But the real difference maker is the people. Having dedicated specialists do everything for you is such a huge value. I basically have my own marketing team without the cost by working with Marketing 360. I can't express enough how powerful that has been for me. My final advice is to be patient. The marketing works really well, but it takes time. The results I'm getting now (2 years later) are 4-5 times better than the results I got inside the first 6 months even though my advertising budget is roughly the same as it was then. But my ads are better now, my rankings on Google are higher, my social media presence is better and more. So be patient and commit long-term.

Avantages :

The best part about Marketing 360, at least for me, is that fact that they do everything for you. My Marketing Executive is amazing. Whenever I need something done or have a question, I just give him a quick call or shoot him a quick text and he knocks it out. Candice, my CRM expert is so awesome. She has taken so much time to walk me and my team through how to use the CRM and set it up so it works perfectly for our business. The CRM has been a game-changer for us. I have worked with so many incredible people at Marketing 360 it's hard to remember them all. But everyone is friendly, knowledgeable and a joy to work with. As far as products & services go, the Marketing 360 platform has it all. They designed and manage my website, which I love. The website took about 2 and a half weeks to design and get live. It took about a week to get the initial website designed and built, we then went back and forth 2-3 times on revisions until I approved it to go live. My project manager called me every 2-3 days to give me an update which was great. Once the website was live, marketing executive took over and started all the marketing campaigns. I gave him some guidance, but for the most part, he took the lead and wrote and designed all our ads for Google and social media, etc. It was pretty hands off for me which was great. The ads started to drive traffic and leads about 4-5 days after the website was live! From there I really started to heavily use the CRM and love it!

Inconvénients :

The Marketing 360 platform does it all (website, crm, email, text message marketing, google ads, social ads, etc...) which can be intimidating to setup and learn! The good news is, Marketing 360 has dedicated people assigned to your account which setup everything for you, answer your questions, provide training, etc.. Without their help, I'm not sure I'd have the time or skill to do it all myself. So it's great that they offer that at no additional cost. My CRM expert must have spent countless hours working on my account and it was all included free! Very thankful. The reason I signed up with Marketing 360 was the fact that I did not have to do it all myself. I spent a lot of time looking around at other solutions and found a lot of great tools/platforms out there, but none offered the level of dedicated support that Marketing 360 did so that was the deciding factor for me.

Réponse de l'équipe de Madwire

il y a 5 ans

Hi Gina! Wow! Thanks for taking the time to write us such a detailed and in-depth review! I really appreciate your honesty and candor. I wanted to take a moment and touch on a few points you brought up. First - it sounds like we got your site live in about 15 business days or less which is exactly what we aim for! I'm happy to hear we reached that milestone. Second, it sounds like you're using just about every service that we offer - pay-per-click advertising, email, SMS marketing, CRM, etc. Managing all of those services on your own take time away from running your business, and by utilizing everything we offer you give yourself an even greater chance of success. Like you said, taking advantage of your dedicated support team and getting the most out of every single service essentially gives you your own marketing team! You and your team have been great to work with these past 2 years and I wanted to personally thank you so much for your trust & partnership!

Brian
Director (É.-U.)
, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Very robust platform

5,0 il y a 7 ans

Commentaires : In May of 2016, we decided to work with Madwire's Marketing360 software/platform after both a bad previous experience with another company and some thorough internet research. As a niche business with very little experience and history managing any advertising/marketing campaigns, we had many questions regarding the software. Fortunately, we worked with Customer support representatives, who worked very hard to provide honest feedback and guidance on our campaign to start. Now that we have become familiar with the software, we really look forward to continue using the platform as we expand our business.

Avantages :

The data delivered to users is both extremely relevant and timely The customer login/portal/dashboard is very user-friendly and easy to understand. As a caveat, I am from a younger generation that grew up using technology on a daily basis.

Inconvénients :

-In the past, there were occasional reporting discrepancies when running daily reports for a given month and comparing the amounts to the same MTD reports over time (i.e. Daily ad spend / visits / conversions). However, when comparing daily reports for multiple months over time to MTD reports, the discrepancies were not a problem. Fortunately, this was a very MINOR technical issue that did not significantly impact our experience with the software. -Occasionally, we would receive "internal server error" messages when logging into the old portal during the evenings, which resulted in no data being visible. This does not appear to be an issue with the updated software.

Réponse de l'équipe de Madwire

il y a 5 ans

Brian, thank you for taking the time to provide your feedback. We're glad you've found the platform easy to navigate. Continue giving us your input and ideas. We're always improving our products and services. Thanks for your business!

Drew
Owner (É.-U.)
Art/artisanat, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

Great software Great people

5,0 il y a 4 ans

Commentaires : Great, Surprised by the team that is available with one phone call, email or text. When hiring Marketing 360 we had no idea of the literal team of 25+ people specifically assigned to our account. From basic social media stuff to 3D rendered product explainer videos they have the best in the business to tackle any task you throw at them.

Avantages :

The best part about this software is the ongoing support you will get with the madwire team. Our assigned Marketing Executive provided insight for our campaigns and general direction of the business, constant trouble shooting and live support for our technical questions.

Inconvénients :

There are no cons, we literally utilize everything.

Réponse de l'équipe de Madwire

il y a 4 ans

Thank you so much for the outstanding review Drew! We appreciate the fact that our people and software are exceeding your expectations. We work very hard to help small businesses like yours succeed. Not only will we continue to offer the superior service, but are continually working to make our software even more user friendly. Thanks again Drew!