--- description: iAdvize : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: iAdvize - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de chat (clavardage)](/directory/30797/live-chat/software) > [iAdvize](/software/149186/iadvize) # iAdvize Canonical: https://fr.capterra.ca/software/149186/iadvize Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/149186/iadvize?page=2) > iAdvize est une plateforme de marketing conversationnelle, qui connecte les clients ayant besoin de conseils avec des experts qui sont disponibles 24h/24, 7j/7. > > Conclusion : 21 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise iAdvize? Toute entreprise vendant en ligne avec un trafic constant (\>100 000 PV). iAdvize travaille avec tous les secteurs : commerce de détail, tourisme, mode, B2B, automobile, luxe… ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 21 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: iAdvize - **Fondé**: 2010 ## Contexte commercial - **À partir de**: 290,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, chinois, coréen, danois, espagnol, français, hongrois, italien, norvégien, néerlandais, portugais, suédois, tchèque, ukrainien - **Pays disponibles**: Allemagne, Canada, France, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Autoresponders - Ciblage du public - Clavardage proactif - Communication multicanal - Distribution de leads - Géociblage - Logiciels de chatbots - Messagerie client en temps réel - Messagerie instantanée - Qualification de leads - Rapports et analyses - Relevé et historique des chats - Stratégie de marque personnalisable - Support client - Third-Party Integrations - Transfert à un agent - Transferts/Routage ## Intégrations (2 au total) - Google Analytics 360 - Salesforce Service Cloud ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de chat (clavardage)](https://fr.capterra.ca/directory/30797/live-chat/software) ## Catégories connexes - [Logiciels de chat (clavardage)](https://fr.capterra.ca/directory/30797/live-chat/software) - [Logiciels de commerce en ligne](https://fr.capterra.ca/directory/3/ecommerce/software) - [Outils de relation client](https://fr.capterra.ca/directory/30906/customer-engagement/software) - [Logiciels de chatbots](https://fr.capterra.ca/directory/32448/chatbot/software) - [Logiciels d'assistant virtuel](https://fr.capterra.ca/directory/33535/virtual-assistant/software) ## Logiciels similaires 1. [Tidio](https://fr.capterra.ca/software/144040/tidio-chat) — 4.7/5 (590 reviews) 2. [ChatGPT](https://fr.capterra.ca/software/1049484/chatgpt) — 4.4/5 (336 reviews) 3. [Wati](https://fr.capterra.ca/software/204314/wati) — 4.6/5 (202 reviews) 4. [Intercom](https://fr.capterra.ca/software/134347/intercom) — 4.5/5 (1131 reviews) 5. [Freshchat](https://fr.capterra.ca/software/158117/freshchat) — 4.1/5 (115 reviews) ## Avis ### "Seamless Experience with Exceptional Support" — 5.0/5 > **Rafal** | *6 mars 2025* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: iAdvize is incredibly easy to use and delivers great performance. The onboarding support is excellent, making setup smooth, and their ongoing support is truly best-in-class. > > **Inconvénients**: Some integrations don’t function as seamlessly as expected, which can require additional troubleshooting. > > My experience with iAdvize has been overwhelmingly positive. The platform is user-friendly and efficient, and the level of support provided—both during onboarding and ongoing use—sets it apart. While certain integrations could be improved, the overall value and performance make iAdvize a strong choice. ----- ### "Great app to earn an income\!\!" — 5.0/5 > **Evelyn Janeth** | *25 juillet 2019* | Internet | Taux de recommandation : 10.0/10 > > **Avantages**: It is easy to use and install. I have been using it for a year and I am quite happy with it. Even on the desktop version it's great\! > > **Inconvénients**: I have been having issues that I log out but as soon as do that I still keep receiving chats. Sometimes I find customers that have been there.for hours. Other than that, no issues > > Excellent company to work with. Great service and awesome team ----- ### "Iadvize service review" — 5.0/5 > **aria** | *18 mars 2025* | Biens de consommation | Taux de recommandation : 10.0/10 > > **Avantages**: The service/product is incredibly effective and easy to use, making it a seamless addition to our workflow. What truly stands out, though, is the dedication of their team. They worked diligently with us to identify any kinks and ensure everything was perfectly streamlined to meet our specific needs. It’s rare to find a service that not only delivers on its promises but also provides such personalized support. > > **Inconvénients**: At this point, I have no cons to mention. ----- ### "Quick startup, lack of functionalities" — 2.0/5 > **Eva** | *11 juillet 2017* | Taux de recommandation : 3.0/10 > > **Avantages**: - The ability to choose the number of conversations you wish to display at the same time. - The option delete a message by clicking on the small trash - The fact of being able to see what is being written from the user. This allows us to prepare our response and be more responsive. > > **Inconvénients**: - No possibility to filter the messages in the left bar. There should be a search bar to find conversations, including those that have been closed. - Have the possibility to make the bar on the left disappear automatically especially during conversations. - Have the possibility to find a closed conversation. In the case of a false manipulation, if the conversation window were about to close, be able to retrieve it. - Access the profile of our interlocutor. - When the speaker's speech is not appropriate, have a button to end the conversation with an end message and have the ability to block some users. - Pressing "Enter" automatically sends the message. It is more visually friendly to see an entire message rather than fragments of sentences one after the other because it seems much more indigestible. It has to go visually and it does not. > > For the interlocutors, have immediate access to a person without having to call: what is convenient for people abroad or who would not dare to take the phone to make a phone call. ----- ### "Perfect for small teams\!" — 5.0/5 > **Katie** | *26 novembre 2024* | Appareils médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: I love how iAdvize has significantly boosted our team's productivity by taking care of routine tasks and being available 24/7. The chatbot feels like having extra teammates on board for our small team\! > > **Inconvénients**: The customer’s limited industry knowledge made addressing complex questions more challenging, but we quickly resolved everything\! > > A huge shout-out to our dedicated support team. They have guided us through the process with patience and extreme attention to detail. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/149186/iadvize?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/149186/iadvize) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées