--- description: Route4Me : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Route4Me - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des transports](/directory/30820/transportation-management/software) > [Route4Me](/software/149633/route4me) # Route4Me Canonical: https://fr.capterra.ca/software/149633/route4me Page : 1/17\ Suivant: [Page suivante](https://fr.capterra.ca/software/149633/route4me?page=2) > Une plateforme de routage de nouvelle génération et d'optimisation intelligente de la logistique qui aide les entreprises de tous types et de toutes envergures à gagner le dernier kilomètre. > > Conclusion : 404 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Route4Me? L'éditeur propose ses services aux entreprises dont le succès dépend de la capacité de leurs conducteurs à fournir les clients de manière rapide et rentable. Coursiers, représentants des ventes sur le terrain, inspecteurs, paysagistes et plus. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 404 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Route4Me - **Pays**: Hackensack, É.-U. - **Fondé**: 2009 ## Contexte commercial - **À partir de**: 149,00 € - **Prix**: La tarification de Route4Me commence à 149,00 € par mois. Il existe une version gratuite. - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, arabe, chinois traditionnel, coréen, danois, espagnol, finnois, français, hongrois, hébreu, italien, japonais, norvégien, polonais, portugais, russe, suédois, tchèque, thaï, turc - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - Accès mobile - Alertes/Notifications - Base de données de clients - Base de données de contacts - GPS - Gestion 3PL - Gestion client - Gestion de la flotte - Gestion de la maintenance - Gestion des affectations - Gestion des bons de commande - Gestion des commandes - Gestion des conducteurs - Gestion des employés - Gestion des expéditions - Gestion des expéditions - Gestion des opérateurs - Gestion des ordres de travail - Gestion des techniciens - Gestion des transports - Gestion des véhicules - Gestion du carburant - Mesure des performances - Optimisation des charges - Optimisation des itinéraires - Planification - Portail client - Rapports et analyses - Rapports et statistiques - Real-Time Data - Real-Time Updates - Recherche par NIV - Routage - Saisie de signature mobile - Signature électronique - Suivi des expéditions - Suivi des livraisons - Suivi des statuts - Suivi du conducteur en direct - Suivi du kilométrage - Third-Party Integrations ## Intégrations (11 au total) - Accela Planning - Dynamics 365 - Google Maps - IBM Maximo Application Suite - IBM Sterling Order and Fulfillment Suite - MuleSoft Anypoint Platform - NetSuite - Salesforce Sales Cloud - Shopify - WooCommerce - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion des transports](https://fr.capterra.ca/directory/30820/transportation-management/software) ## Catégories connexes - [Logiciels de gestion des transports](https://fr.capterra.ca/directory/30820/transportation-management/software) - [Logiciels de répartition de transport](https://fr.capterra.ca/directory/10048/transportation-dispatch/software) - [Logiciels de gestion de flotte automobile](https://fr.capterra.ca/directory/20007/fleet-management/software) - [Logiciels d'affectation du personnel](https://fr.capterra.ca/directory/30059/service-dispatch/software) - [Logiciels de logistique](https://fr.capterra.ca/directory/30081/logistics/software) ## Logiciels similaires 1. [Elite EXTRA](https://fr.capterra.ca/software/131389/elite-extra) — 4.7/5 (356 reviews) 2. [Jobber](https://fr.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews) 3. [Spoke](https://fr.capterra.ca/software/210604/Spoke) — 4.8/5 (105 reviews) 4. [OptimoRoute](https://fr.capterra.ca/software/161579/optimoroute) — 4.6/5 (248 reviews) 5. [Samsara](https://fr.capterra.ca/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (944 reviews) ## Avis ### ""User-Friendly, 24/7 Support, and Powerful Route Optimization"" — 5.0/5 > **Mudassir** | *29 décembre 2025* | Services environnementaux | Taux de recommandation : 10.0/10 > > **Avantages**: User Friendly, 24/7 support, they have truly thought about everything when optimizing a route. Ability to map any file with custom mapping and export the results. > > **Inconvénients**: It does not optimize by days of the week. Takes a bit of getting used to but is user friendly and the training and support staff help. > > My overall experience with Route4me has been a very positive one. Excellent support staff who are knowledgeable and are honest enough to say if they don't have the answer, but the best part is they find the answer and get back to you. ----- ### "A company that sets the bar high for customer service" — 5.0/5 > **Joe** | *23 décembre 2025* | Institutions religieuses | Taux de recommandation : 10.0/10 > > **Avantages**: Customer Service is amazing—got a person on the phone in seconds and they were easy to work with and went above and beyond expectations and even hopes\! > > **Inconvénients**: Software of this type is hard to navigate if it’s new to you. I could find what I wanted to do well enough, but the learning curve is not easy. Thankfully, the company knows this and offers training and support. > > We are gifted the use of this software to run our Christmas Day Dinner every year. We prepare 1,000 hot meals for free and we deliver 200-400 meals using this system which takes what used to be days-long process and gets it done in minutes. ----- ### "Satisfied Customer." — 5.0/5 > **LUIS** | *21 juillet 2025* | Gestion de l'enseignement | Taux de recommandation : 9.0/10 > > **Avantages**: Easy to use interface and features, meets all of our needs with efficiency. It is fast and responsive. > > **Inconvénients**: Limited user customization, and sometimes when updates are made it affects our routing process which may require adjusting it. > > Very happy with their products and services. I would definitely recommend it to anyone with similar operations to ours. ----- ### "Technical support and customer follow through terrible" — 2.0/5 > **Ron** | *6 avril 2019* | Gestion de l'enseignement | Taux de recommandation : 0.0/10 > > **Avantages**: Looked like good value, and ease of use. > > **Inconvénients**: Technical support. Some features could not be made to work. Was promosed a demo period during my free trial, to help set up our routes, and understand the features of the software. To insure that I was able to be up and running before the end of my 7 day free trial. I was promised the demo daily, and it never happened. I actually had three appointments for the demo. The first was never confirmed. The second didn't happen until after the trial was over, and they forgot to extend the trial first, so it was delayed while the extended the trial. The third was then rescheduled, and the team never called. Not to start the demo, not to cancell or reshedule the demo again. They did not call at all. Now 2 days later, they have still not called. The only thing that worked real well, was there auto response email, and a daily auto email with ideas on why their software was helping so many companies. > > Create routes to pickup our students from home and deliver them to school in the morning. Was hoping to cut route times, pickup more students at their homes, and reduce bus operating costs. Then in the afternoon take the students back home. I was never able to complete this task with the software, as it appeared some of the features of the software once enabled did not function. Mainly no U Turns allowed. the routing continued to plan and optimize a route showing the our 40 foot school buses making U turns on narrow two lane country roads, with place to turn around. It did the same U turn in our city areas as well. Where the city streets were did not have turn arounds, and could not be pulled into residential driveways. I feel the software MIGHT have been able to work for us, but the follow through of their technical department was so poor, I was unable to get their assistance during a demo of the product, to ask questions or learn the features of the product. I spent over 30 hours of my time working with the trial on my own, trying to get far enough that with their assistance I would have a working solution to my routing challenges. It seems to be a complete waste of time. ----- ### "This is a great product so far." — 4.0/5 > **Utilisateur vérifié** | *29 janvier 2026* | Construction | Taux de recommandation : 8.0/10 > > **Avantages**: I love that it tracks my drivers and has custom fields to import my information. Shares where to find it and is patient. > > **Inconvénients**: I do not like that I can not transport colors to the app and I can not get the stops bulk completed for the driving portion of my team. > > It has been pretty good. Support has been able to help and answer my questions every time. The ease of the features has been let stressful. ----- Page : 1/17\ Suivant: [Page suivante](https://fr.capterra.ca/software/149633/route4me?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/149633/route4me) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Données structurées