---
description: LionDesk : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LionDesk - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels CRM immobilier](/directory/30926/real-estate-crm/software) > [LionDesk](/software/151891/liondesk)

# LionDesk

Canonical: https://fr.capterra.ca/software/151891/liondesk

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> LionDesk est un CRM qui aide les professionnels de la vente à se connecter, à communiquer et à clôturer les leads plus rapidement.
> 
> Conclusion : 95 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise LionDesk?

Professionnels et équipes de vente, y compris les agents immobiliers, les agents de prêt, les représentants en assurance et les professionnels de l'automobile.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.1/5** | 95 Avis |
| Simplicité | 3.9/5 | D'après l'ensemble des avis |
| Support client | 3.6/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.1/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: LionDesk
- **Pays**: Carlsbad, É.-U.
- **Fondé**: 2014

## Contexte commercial

- **À partir de**: 30,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, espagnol
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Alertes/Notifications
- Base de données de contacts
- Champs personnalisables
- Distribution de leads
- Gestion des calendriers
- Gestion des campagnes
- Gestion des clients
- Gestion des commissions
- Gestion des contacts
- Gestion des contrats/licences
- Gestion des courriels
- Gestion des documents
- Gestion des leads
- Gestion des pipelines
- Gestion des tâches
- Génération de leads
- Importation et exportation de données
- Lead nurturing
- Marketing par courriel
- Modèles de courriels
- Qualification de leads
- Rapports de ventes
- Recherche/Filtre
- Saisie de leads
- Segmentation
- Segmentation de leads
- Stockage de documents
- Suivi des interactions
- Suivi des références
- Tableau de bord d'activités
- Third-Party Integrations

## Intégrations (9 au total)

- BoldTrail Back Office
- CXMEngine
- Google Calendar
- Google Contacts
- IDXMatrix
- Lone Wolf Cloud CMA
- Meta for Business
- Showcase
- Zillow Rental Manager

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels CRM immobilier](https://fr.capterra.ca/directory/30926/real-estate-crm/software)

## Catégories connexes

- [Logiciels CRM immobilier](https://fr.capterra.ca/directory/30926/real-estate-crm/software)
- [Logiciels de lead management](https://fr.capterra.ca/directory/30017/lead-management/software)
- [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software)
- [Logiciels de gestion de contacts](https://fr.capterra.ca/directory/30016/contact-management/software)
- [Logiciels pour agence immobilière](https://fr.capterra.ca/directory/20049/real-estate-agency/software)

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2. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Capsule](https://fr.capterra.ca/software/124041/capsule) — 4.5/5 (167 reviews)
4. [Odoo](https://fr.capterra.ca/software/135618/odoo) — 4.2/5 (1294 reviews)
5. [Salesforce Starter](https://fr.capterra.ca/software/132665/salesforce-essentials) — 4.4/5 (223 reviews)

## Avis

### "Feature rich CRM for realtors at an affordable price" — 4.0/5

> **Sheryl** | *22 juin 2022* | Immobilier | Taux de recommandation : 8.0/10
> 
> **Avantages**: LionDesk can do most things a good CRM can do. Drip campaigns are very easy to set up. It helps me to respond back to potential leads quickly. It offers lower fees than most of the competitors in the market.
> 
> **Inconvénients**: The software can be glitchy at times and the customer support needs improvement. I had a poor experience syncing contacts and leads into the system but the issue was resolved after reaching out to the support.
> 
> I highly recommend LionDesk to any Realtor looking for an affordable CRM with essential features.

-----

### "LionDesk Has Been A Great Buy For Me\!" — 5.0/5

> **Jason** | *11 septembre 2020* | Immobilier | Taux de recommandation : 10.0/10
> 
> **Avantages**: I love this platform so far. It has been very user friendly and has most of the features I want for a very reasonable price. Innovation of new features seems to be at the front of mind for the company, which I look forward to seeing and trying out.
> 
> **Inconvénients**: I really would like the option to use a straight to voice mail call feature. This would be great. The inclusion of an auto-dial feature would also be incredible.  I'd love to see the creation of a social media digital management add on so that we could hire a social media manager that already has access to our database.  Another cool feature I've never seen a CRM tackle is helping agents complete missing information on their clients.  Like a people finder service that assists in helping to update old contact info, etc.  Last item I really want which should actually be my first item is a monthly automated home value email that goes out to my database and gives them a monthly market snapshot type thing.
> 
> Better lead management with my database. When leads come in from FB they go straight into a custom text/email campaign and don't fall through the cracks.  The platform is clean and easy to navigate and I like the format a lot. I highly recommend the product. It's clear this company is going to continue to roll out with innovative and good upgrades to the software.  Looking forward to seeing them.

-----

### "I wish I could give it 0 stars" — 1.0/5

> **Rémy** | *18 novembre 2021* | Immobilier | Taux de recommandation : 0.0/10
> 
> **Avantages**: Chat is available, although not much help
> 
> **Inconvénients**: From the beginning, there were issues. The how-to articles and videos don't match what's online so the learning curve is huge. There was no glossary to figure out what the different terms mean, and the terms were very confusing. Technical glitches were highly disruptive, and most often a tekkie would get back to me and ask, "What's the problem?" (I think they'd go in and fix it, and then pretend it didn't exist.) All gaslighting, trying to make me feel like I was losing my mind, and it happened quite a few times. The deal breaker? They had "system wide issues" and a broadcast that I sent out to my list texted my leads 12 times an hour\! Some of my leads were texting me back saying, "Make it stop\!" Whether they fixed their system issues or not, I just can't risk burning out my client base and breaking the trust I'd built up. Plus, I had to stop my Facebook ads because I couldn't risk any more glitches. I had to move to a different CRM.
> 
> Overall, I have zero trust. And why would I keep using a software with zero trust? They hurt my livelihood, and that's unacceptable.

-----

### "Beware of overzealous sales trickery" — 4.0/5

> **Brian** | *28 décembre 2019* | Immobilier | Taux de recommandation : 4.0/10
> 
> **Avantages**: It is an out of the box solution that most Realtors would get a benefit from using assuming they do not need a custom solution.
> 
> **Inconvénients**: It does not allow custom data fields i.e. timeline, areas of interest, loan program etc.  Also I wanted to use my own number which you have to either purchase from them or use your own (I had a Twilio number) and even with my number once I selected to use it with Liondesk they charge you to take it back even though I own the number. Using your own number is important when using SMS with leads.
> 
> Totally tricked into a "FREE Trial" on the phone and told that they have the ability to set up custom data fields. After I gave them my credit card assuming it was to hold my "free trial" I was charged $39 and promptly told on the next line where I was setting up the solution that actually they cant do what the sales guy said and guess what??? No refunds\! Had the solution less than 5 minutes and was tricked into signing up, customer service is the worst and their policies are terrible. Left a bad taste in my mouth enough to take the time to tell others to BEWARE...

-----

### "Great Features and Affordability" — 5.0/5

> **Yvette** | *18 novembre 2021* | Services financiers | Taux de recommandation : 10.0/10
> 
> **Avantages**: Integrating with my business was easy and the different features as well
> 
> **Inconvénients**: There is nothing I would say I least liked about LionDesk, but I would intergrade videos . That would be a nice feature to have inn our industry.
> 
> Great service and Team . Really enjoy using LionDesk.

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## Liens

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