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En savoir plus sur BedBooking

Un système de réservation pour location de chambres (logiciel immobilier). Disponible sur Android, iOS et sur le web.

En savoir plus sur BedBooking

Avantages :

I like to combined visual calendar function and embedding. I'm sure I'll find more features to use as I get my arms around the features.

Inconvénients :

Since the product is developed in Poland, the time difference between Poland and the U.S. sometimes records transaction details on the wrong dates.

BedBooking - Notes

Note moyenne

Simplicité d’utilisation
4,6
Service client
4,2
Fonctionnalités
4,2
Rapport qualité-prix
4,6

Probabilité de recommander le produit

8,4/10

BedBooking a reçu une note globale de 4,5 étoiles sur 5 d'après 20 avis d'utilisateurs publiés sur Capterra.

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Utilisateur vérifié
Utilisateur LinkedIn vérifié
Ressources humaines, 2–10 employés
Temps d'utilisation du logiciel : Version d’essai gratuite
Source de l'avis

BedBooking is good service

4,0 il y a 6 ans

Avantages :

BedBooking is easy to use and provides all the information you need. I love it. Recommended.

Inconvénients :

Really, nothing. This application has no bad sides.

Rick
Owner / Manager (É.-U.)
Hôtellerie, Travailleur autonome
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Product

5,0 il y a 4 ans

Commentaires : My staff and I are able to see the same reservation information remotely on our phones in real time. It has freed me up from having to sit down and work out a schedule for my cleaning staff. They can see when someone checks out, and they know when a unit needs to be cleaned.

Avantages :

The calendar view gives me a quick overview of availability for my cabins and homes. I'm able to go further into the app to record guest's personal information and reservation details without having to be tied down to my office computer.

Inconvénients :

Two issues: - Since the product is developed in Poland, the time difference between Poland and the U.S. sometimes records transaction details on the wrong dates. - The spell check feature should be disabled when entering guest names. This sometimes creates wrong information on reservations. There are too many different spellings, and A LOT of different names out there that could never be included into a standard spell checking database.

Réponse de l'équipe de RST

il y a 4 ans

Hi Rick, thanks for the great review. BedBooking app use time gmt+0, because we have users all over the world, that is why we use univerality time for our server data. About your second issue - BedBooking automatically sets the first mark in the field "Enter name and surname (Main guest)". This could be confused if you fill different names, but usually is helpful for our users. If you have more questions, please contact us. Your opinion is very important. We will check your suggestions and take some action.

Robin
Owner (É.-U.)
Hôtellerie, Travailleur autonome
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Mediocre at Best

3,0 il y a 4 ans

Avantages :

I can't find another app that provides similar functionality.

Inconvénients :

The functionality is remedial and not customizable, at all. The customer service is extremely difficult. There is not a way to call to ask questions or explain your issues or requests. Using the message process is labor intensive because many times they don't understand what I'm asking for. I have to go back and forth, way too many times to get an accurate explanation or resolution. When I ask for something custom, I'm told they are working on it, but I never see the improvement.

Réponse de l'équipe de RST

il y a 4 ans

Thank you for honest review. Due the world wide of the BedBooking App and supporting 24 languages and all time zones we prefer email contact with the customer (or contact form). But for special customer request we can schedule a phone call or video call. Just send, a message to us: "Hi guys, I really need a phone call. I prefer the next Monday at 2:00 PM UTC." Our support team will contact with you. Since the last 8 years we developed BedBooking bases on user feedback and suggestions. But it looks not possible to develop all user request in the same time. All the users needs are aggregated, analyzed, and prioritized to develop. Some improvements looks as a simple work on the first look, but they are more complex and they need more time and attention. We work hard to make hospitality simpler and smart. Sometimes we make a mistakes, but we work with passion each day to satisfy our users.

Lize
Owner (Afrique du Sud)
Loisirs, voyage et tourisme, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

BedBooking - Excellent application

5,0 il y a 4 ans

Commentaires : Excellent - I can view and change my calendar anywhere, live system so my staff can see the latest updates, notes to staff, easy to add rooms.

Avantages :

Easy to use, available to all my staff, colourful and great calendar view.

Inconvénients :

I would like integration with other calendars without a rate attached to the room per night. Availability only - no rates.

Réponse de l'équipe de RST

il y a 4 ans

Hi Lize, thanks for the great review! Thank you for using BedBooking. Any input you have is appreciated.

Muliadi
Property Owner (Indonésie)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best hotel reservation manager system

5,0 il y a 4 ans

Commentaires : Very good.
I am happy
Very helpfull

Avantages :

Simple Easy to used Inexpensive Fast Very goog

Inconvénients :

Nothing. All the best. This is the best hotel software I know

Réponse de l'équipe de RST

il y a 4 ans

Thank you for the feedback Muliadi! Very much appreciated. We're happy to hear that you're enjoying using the app!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : GetApp

Terrible Customer Support

2,0 il y a 2 ans

Commentaires : Never try to sync with OTA's . The system double books, misses booking and there is NO SUPPORT

Avantages :

The calendar feature is nice.. It is clear and easy to use.

Inconvénients :

THERE IS NO CUSTOMER SUPPORT. WORSE THERE IS WRONG CUSTOMER SUPPORT. They are in Poland and they take days if not weeks to reply. Do not buy this product . You will be sorry if you do.

Enrique
CEO (Espagne)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The cheapest and most useful software for your hostel

5,0 il y a 4 ans

Commentaires : We have improved quite a lot the control of the bookings from airbnb and booking, avoiding double bookings.

Avantages :

It works amazingly good with almost any mobile phone and its really easy to use, my staff simply love it!

Inconvénients :

We can not do many extra options like accounting, opening doors from the app, scan passports...

Réponse de l'équipe de RST

il y a 4 ans

Hi Enrique, thanks for the review! We are constantly developing the BedBooking application and many more functionalities will appear soon. We are happy to take your suggestions for discussion in our development plans.

Antonis
Owner (Grèce)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Perfect software for medium size accomodations

5,0 il y a 4 ans

Commentaires : Very good

Avantages :

Functionalities of the software were exactly what I was expecting and easy to use.

Inconvénients :

Read only access for other employees of my company

Réponse de l'équipe de RST

il y a 4 ans

Hi Antonis, thanks for the nice review. It really motivates us to keep working by providing the best service possible.

Davor
Owner (Croatie)
Hôtellerie, Travailleur autonome
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Make your life less stressful

5,0 il y a 4 ans

Commentaires : all reservations in one place, easy creation of invoices and communication with guests, synchronization of calendars.

Avantages :

simplicity, regular updating and adding new features.

Inconvénients :

integration for the website should be improved, (wiget) add credit card billing to payment methods.

Jana
Owner (É.-U.)
Élevage, Travailleur autonome
Temps d'utilisation du logiciel : Version d’essai gratuite
Source de l'avis

Evaluating the product currently

4,0 il y a 3 ans

Commentaires : I found that customer service was very quick to reply to a question that wasn't answered in the website. It was a bit difficult to find how to ask it but once it was asked and I responded that their suggested topics still didn't answer my question, I had direct communication within 12 hours.

Avantages :

I like to combined visual calendar function and embedding. I'm sure I'll find more features to use as I get my arms around the features.

Inconvénients :

I would like to the the USD use a period to separate the dollars from cent instead of the comma. I'm looking forward to seeing what is offered in the additional services that is in the next roll out. It is confusing that you can define them but not yet add them to a reservation.

Oksana
Director (Allemagne)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good Programm

4,0 il y a 4 ans

Commentaires : Easy to add or change bookings.Good for small companies

Avantages :

Easy to use this app when travel overall

Inconvénients :

would like better customer service toreach from other countries,for example from Germany

Polyvios
Master (Grèce)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Useful and cheap

5,0 il y a 4 ans

Avantages :

Easy and user frendly software. Manage reservations, check in, check out, finances, statistics etc.

Inconvénients :

iphone widget

GARY
OWNER (Australie)
Vente au détail, Travailleur autonome
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

BED BOOKING

5,0 il y a 4 ans

Avantages :

VERY EASY TO USE MULTEPPLE DEVICES I AM MOSTLY ON MOBILE PHONE ALL THE TIME

Inconvénients :

NO HASSLES WHAT SO EVER INTERGRATION WITH DECKTOP IS GREAT

Albertus
Manager (Afrique du Sud)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Happiness

5,0 il y a 4 ans

Avantages :

Software easy to use, even if you just use the basics.

Inconvénients :

Some area on the functionality need some improvement, like the client records.

Freyni
Owner (Afrique du Sud)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Review from Erin Farmhouse & Cottages, South Africa

5,0 il y a 3 ans

Commentaires : Excellent, support is quick

Avantages :

Affordability, easy to use, mobile app which synchronises with online version, invoicing

Inconvénients :

Not sure I dislike anything, I probably don't use everything as yet, maybe that the invoicing module doesn't recognise my banking details (really not an issue though)

George
Owner (Grèce)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great for AirBnb and small businesses

4,0 il y a 4 ans

Commentaires : Very good experience and I am very happy using it. I would highly recommend it.

Avantages :

Ease of use, UI, some automations like price / day etc

Inconvénients :

The price of connectivity with booking.com reservations and compatibility like those are way too expensive (more expensive than the software it-self).

Réponse de l'équipe de RST

il y a 4 ans

Hi George, thanks for the nice review. We constantly analyze and introduce various solutions - including price plans. Thank you for your suggestion.

Danial
Founder (Malaisie)
Loisirs, voyage et tourisme, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy for start up

5,0 il y a 4 ans

Commentaires : Excellent

Avantages :

Easy to use for those who not familiar with booking system

Inconvénients :

So far i am fine with the software And all the integration with my smart phone

Moon
Marketing (Kenya)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great software cheap price

5,0 il y a 4 ans

Commentaires : Excellent highly recommend. Wish there was a feature that told you what the percentage of bednights booked in a month was (occupancy rate).

Avantages :

Great system easy to use and look at and a bargain price.

Inconvénients :

The support is weak as there is no helpdesk and emails take a while to be replied to.

Daniel
Owner (É.-U.)
Hôtellerie, Travailleur autonome
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Easy to use

4,0 il y a 4 ans

Commentaires : Have used the free trial for a while before purchasing premium and works great.

Avantages :

It is easy to use and see all my rentals on one calendar.

Inconvénients :

I wish it could sync with AirBnB’s platform calendar.

Salim
Owner (Oman)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Best and Easy to Use App

5,0 il y a 4 ans

Commentaires : Best App we have come across.

Avantages :

Setting up your rooms and requirements.

Inconvénients :

Pop up of errors to clear it don't affect the operational features.