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Zight (formerly CloudApp) - Avis

En savoir plus sur Zight (formerly CloudApp)

CloudApp réduit la frustration et les malentendus liés aux communications par message grâce à sa plateforme de communication visuelle intelligente.

En savoir plus sur Zight (formerly CloudApp)

Avantages :

CloudApp solves that plus it easily integrates with my project management tool so people can just click and watch the video while in the app.

Inconvénients :

The Windows app has previously been a bit unstable and did not work properly for a while but recent updates have cured this.

Zight (formerly CloudApp) - Notes

Note moyenne

Simplicité d’utilisation
4,7
Service client
4,4
Fonctionnalités
4,5
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,7/10

Zight (formerly CloudApp) a reçu une note globale de 4,6 étoiles sur 5 d'après 183 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (183)

Joseph
Joseph
President and CTO (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

The app that saves me the most time all day long!

5,0 il y a 3 ans

Commentaires : I am happy with the service and sales team as well as the support staff to fix any issues. They are top notch and doing the right things for a great app.

Avantages :

I like that I can screenshare or share videos with one simple click. It is easy to use and to share with support or others you need to show them on your desktop.

Inconvénients :

I dislike that it sometimes crashes during the middle or recording especially if the recording is longer than 10 minutes. This may be a bug.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels, Travailleur autonome
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Good app but no development

4,0 il y a 4 mois

Commentaires : Does what it's supposed to do from your browser. You can take screenshots and make recordings. That's it. Competition offers more. But i love the deep integration onto the system, which is why I still use it daily.

Avantages :

Used it daily when it was still Cloudapp, now with new branding the software unfortunately is buggy and there are no updates. Looks abandoned.

Inconvénients :

no development (no new features), no Android app, no filters, cannot screenshot a full website (scroll). MacOS app not working on my M1

Alex
Alex
Partner (Afrique du Sud)
Utilisateur LinkedIn vérifié
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Love It, but It's Buggy

2,0 il y a 4 mois

Commentaires : Very good. Apart from the wasted time when it crashes or doesn't upload the training.

Avantages :

It's easy to use and I like the speed at which I can access it.

Inconvénients :

The fact that for the last year it keeps crashing and not recording. Or worse still, when you've done a 10 minute training video it gets stuck on upload and then you have to redo the video. In fact I've had this happen 3X today alone, which is why I'm now writing a review out of frustration.

Sofia
Brand Manager Nova (Chili)
Services aux consommateurs, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Five stars worth of performance. Communication is key.

5,0 il y a 7 mois

Commentaires : Highly productive and user friendly. Zight is a hot deal.

Avantages :

Surely, communication is precious and it is a key ingredient to success in any organization. Managed communication saves alot of misunderstanding and unnecessary chaos. I advocate for Zight for well managed communication both internal and external. I have three major pros: Quick response, cost effectiveness and ease of customization.

Inconvénients :

None. I have no cons for Zight. It has eliminated misunderstanding and built the spirit of togetherness.

Fredy
Fredy
3D Visualization Artist (É.-U.)
Utilisateur LinkedIn vérifié
Urbanisme et architecture, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Quick and easy screen recording

5,0 il y a 2 ans

Commentaires : Overall happy with it, I use it mainly to quickly provide a screenshot of my questions to clients regarding projects we are working on.
But can't use it if I'm expecting annotations from our clients, in that case an email attachment seems to be the preferred option for our clients or use a different software.

Avantages :

Is simple to use and works fast. We have a personalized domain and logo (the size of the logo could be a bit bigger IMO). I like to use the "copy direct link" when I'm sending emails with inline images so my storage is not depleted as quickly as it used to. Would be great if the direct link included our domain.

Inconvénients :

There's no advanced annotations for our clients, so now 2 way communication/annotation. We had found a workaround integrating userback.io using the option to include javascript but they removed that option. So we stopped using cloudapp for that use case and are using userback.io directly.

Lucas
Lucas
Project Manager (É.-U.)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Screen recordings with polish

5,0 il y a 3 ans

Commentaires : CloudApp makes it easy to record and share screen recordings, either as GIFs or as videos. I particularly like the optional picture-in-picture mode, and I found that this app worked with fewer limitations than alternatives.

Avantages :

I have used competitors whose styling mimics CloudApp (or is it the other way around) but CloudApp gets the recording experience right: intuitive controls, automatic uploading, and available trimming of videos.

Inconvénients :

This app doesn't work so well as a simple screenshot tool. While you can copy content directly from the app, I find myself wishing for the simpler experience of older apps such as Greenshot and Lightshot. In addition, the free version is fairly limited, though still good enough for occasional users.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

CloudApp is Superb!

5,0 il y a 3 ans

Commentaires : CloudApp allows me to easily share instructional content with customers. It's extremely helpful and a great tool. I'd recommend it to anyone who needs to answer customer questions or troubleshoot frequently.

Avantages :

CloudApp is so great and easy to use. I can share videos of my screen or create GIFs to send to clients so quickly. It is extremely helpful in making sure I can get a point across easily with no friction or confusion. The ability to create clips and share them out is great.

Inconvénients :

I wish I had a few more options with how my video of myself talking interacts with the shared content. There are also a few aspects of the screen grabbing tool that weren't as intuitive as I was hoping.

Adam
Adam
CEO (R.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Love it - it improved a lot, can't imaging working without it now!

5,0 il y a 3 ans

Commentaires : I use CloudApp on daily basis and it is very convenient and right now, during the Covid pandemic, it's probably the best way to provide updates to my co-workers.

Avantages :

It is a convenient way to quickly record yourself, your screen, or both. The fact that the recorded videos are automatically uploaded and the only thing I have to do is send the link to my co-workers is very helpful. CloudApp has become my number one way to communicate with my team.

Inconvénients :

The dedicated app seems to have a problem with my operating system, I needed to adjust a few things in order for it to work. In my experience, the browser version works better, however, I still encounter some problems, for instance, sometimes the app does not record my microphone sound, it happens very rarely but it can get quite annoying at times.

Lauren
Lauren
Associate Software Engineer (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Cloudapp is amazing for communication between engineers, designers, and pms.

5,0 il y a 6 ans

Commentaires : Better teamwork/communication overall, especially for front-end development work. Also more flexibility for remote work (working from home for sickness/weather/holiday season).

Avantages :

I love how fast everything gets generated and how easy it is to use. I work on the frontend team at my company, and I'm always sending videos and gifs to our designer for product review, as well as to our PM when filing issues. It's incredibly helpful to be able to take a quick video to show navigation flow, testing results, and edge cases, and it's way easier to have a visual than it is to explain things in technical terms. It's also wicked useful for remote work-- holiday season has made things kind of funky with everyone working from home, but I don't feel like I've lost on communication this time of year thanks to Cloudapp.

Inconvénients :

There are times I wish I could annotate or crop videos. I will say though, Cloudapp has been great about steadily adding features, so I'm not too worried/it's not even a pressing issue haha.

Jesus
Jesus
CEO/President (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

This powerful screen capture and recording program has a new home on my desktop.

5,0 il y a 6 ans

Avantages :

I'm a former Snagit user that recently picked up CloudApp on an Appsumo deal. I'm glad I did, because this software has essentially replaced Snagit and helped me communicate ideas quickly with everyone including clients, customers, family and friends. The software sits in your system tray and allows 1 click recording or capturing of GIFs, video or screen. And once the capture is taken, it automatically uploads it and copies the link to your clipboard. Other helpful features include... Analytics Link shortening Annotations Search feature (priceless) Comments (can be disabled) Sync If you need a quick way to record screens and share them, this is it.

Inconvénients :

I don't have any cons to list on this one. Everything from the UI to the features are well designed and operate properly.

Jeremy
Product Designer (É.-U.)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

All 28 people on my team use CloudApp! Screenshots & grabs are a 2nd language now.

5,0 il y a 8 ans

Commentaires : CloudApp is one of only three apps everyone on my team uses (along with Slack and Gmail). New hires see us all using it constantly in chat, on Github pull requests, in bug 'repro' steps, over email, and in presentations, so they gravitate toward it and pick it up quick. Over chat the screen recordings do an amazing job of demoing bits and pieces of UI or app behavior that are works-in-progress. This massively speeds up our feedback loops and removes a lot of verbal and written explanation. Long live the animated gif! Github pull requests that make user-facing changes often include screen recordings that show before v. after. This lets more people note the change and, for small changes, can allow designers and product managers to give thumbs up without more than a glance. And last, our bug reports benefit tremendously from screen recordings. Animated gifs ftw again! Saves on writing and explanation, making issues easily identifiable and reproducible by an engineer ready to fix it. No one on the team will ever go back. Using CloudApp has become second nature to us now! And while most of it happens thanks to auto-expanded images in Slack or Github, there are crucial times we take advantage of CloudApp's notes features to illustrate a point, or its search feature to dig up an earlier example.

Avantages :

CloudApp upgrades habits we all have using desktop software (copy-paste and taking screenshots). You don't have to learn anything new--your habit suddenly just works better, and you can never go back.

Réponse de l'équipe de Zight

il y a 8 ans

Hi Jeremy, This is Derek from CloudApp. I work with Julie. Thank you thank you thank you for this review! It is incredible and VERY appreciated! Thank you thank you thank you! Best, Derek VP of Marketing / CloudApp

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

THE tool if you work with a lot of support and development teams

4,0 il y a 3 ans

Commentaires : Sometimes getting the right screenshot, saving it, and uploading it to a ticket is a royal pain. I use cloudapp all the time to shoot video or screenshots of product bugs and add the url to the ticket. Not only to I have them saved, I get an alert as soon as the developer or support team reviews the content. I also love the animated gif feature and use it all the time when communicating product updates.

Avantages :

Ability to do a screenshot, annotate or take video. I don't have to download or save it, just grab the url that's automatically added to by clipboard and drop it where I need it. I love that I get an instant alert once it's been accessed. Being able to quickly make an animated gif is SUPER helpful for marketing and customer support functions.

Inconvénients :

The interface is a little slow at time and the the controls are on the smaller side so you have to be careful what you click on.

Jason
Jason
Developer (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : GetApp

Lightweight but Powerful

5,0 il y a 4 ans

Commentaires : It's been great. My team is constantly sharing screenshots or files with each other and as an admin of the account, I can see everything. It's also nice to be able to upload screenshots or proofs and send a link directly to the client. One of the features I like most is we have our domain set to a custom short domain instead of the cl.ly default domain. This helps us look professional and keep everything branded.

Avantages :

I've used CloudApp since 2012 including some of their paid plans. It's easy to install the app and it only takes up a small space in my menu bar. I love how easy it is to upload by dragging and dropping or manually selecting a file. It's also nice that they'll host your files on their servers so even years later, I can find old files and share them again.

Inconvénients :

Over the years they started to make features only for paid accounts which forced people to pay for the app. It's a minor inconvenience for us since we use it in a web development agency, and it's a crucial part of our sharing workflow, but that could potentially turn people away and make them use alternative apps like Dropbox.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Bureau exécutif, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A must have tool

5,0 il y a 5 ans

Commentaires : I loved it and I doubt a week goes by when I do not use it multiple times.

Avantages :

This is one of those tools that many people won't realize they need until they get used to using it. Yes, if you work in a support team then the usage case is obvious, and it excels at support, but it is so much more than that. How often do you have to try to explain something to someone and it takes forever in words, but a quick screenshot would do the trick. Problem with a screenshot is you have to remember the key combination to take it. Then you have to open up your email. Then attach the file to it, etc. With Cloudapp this is all simplified to an amazing degree. But it goes further than just screenshots. How about sending a 1 minutes video to your telco showing them that there is a problem with your bill, or even sending a document to someone without having to attach it to an email. Trust me. This is genius.

Inconvénients :

The only little niggle is there are very occasionally glitches or outages, but to Cloudapps credit they do get them sorted and they are very polite at responding to emails.

David
Site Reliability Engineer (Australie)
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great application to share screenshots and screen captures

5,0 il y a 5 ans

Commentaires : The ability to send ad-hoc screenshots and screen shares very quickly and easily to customers makes it so much easily to assist and help troubleshoot customer issues. Highly recommended for any customer support team.

Avantages :

Software is very easy to use. Use it to take screenshots and send them through to customers with a shortened personalized URL. You can also use it to take screen captures, as well as annotate and edit screenshots (ie. adding arrows, circles around important parts of a screenshot).

Inconvénients :

Software does one thing very well, not much to dislike about it. Just need to learn the shortcut to copy your screenshot and then the software automatically uploads the image to the cloud and saves a link in your clipboard to paste into what ever application you want to use to send that link.

Romeo
Boss (R.-U.)
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

An essential tool that speeds up productivity in the easiest way possible - a perfect combination

5,0 il y a 6 ans

Commentaires : It saves me a lot of time, making me much more productive.

Avantages :

The simplicity and utility, mixed with the time-saving logic-steps are what makes this tool so exceptional. Simplicity; using simple (or user-defined) shortcut keys to capture parts of a screen as an image or video. Simplicity; dragging any file onto a system tray icon to have it uploaded to CloudApp storage. Simplicity; after a file has been uploaded, simply paste the auto selected link wherever you want to share it. Utility; screenshotting, screen recording, file storage, file sharing, annotation, commenting; it's all there! Logic-steps; auto upload and copy link to clipboard, auto-open into desktop annotation; these kinds of time-savers are well thought out, seamless and really help my workflow.

Inconvénients :

It'd tough to find anything but if I HAD to it'd be that, at least in previous versions of the desktop app, it was buggy; the auto-open for annotations didn't always work. That seems to have been resolved now though!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy GIFs, Screenshots, Videos

5,0 il y a 3 ans

Commentaires : I have been a fan since day one! It is very intuitive and makes it incredibly easy to share content with users or teammates.

Avantages :

We use CloudApp on a regular basis because of its ease of use for both users and customers. We mainly use it for support, helping users of our product understand where to find certain features, and making quick recordings for our help center articles or guides. I love how I get notified when users view my clips.

Inconvénients :

Depending on how long the recording is, it can take some time to upload. I also wish there were a few more options to annotate, but for the most part, it is pretty customizable.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Conseil en gestion, 201–500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Quality software product with amazing value for money and huge time-saver!

4,0 il y a 6 ans

Commentaires : Productivity.

Avantages :

CloudApp allows me to take screenshots and videos and upload them to their cloud app. I often have to make step-by-step tutorials and guides. I use CloudApp to take screenshots to outline steps. I have also used this to provide video walkthroughs and gif creations. The tool simply captures the screen image/video and directly uploads it into the cloud and gives you a shareable link. I didn't realize what a huge time saver this would turn out to be. The chrome extension and desktop app have become one of my most-used apps.

Inconvénients :

I have only a minor issue with this tool. The global standard keyboard shortcut for the undo feature, 'Ctrl + z' does not exist here. It would be nice if they could implement this feature. Also, there have a few instances (just one or two) where the audio lagged behind the video recording.

Paola
Paola
Marketer (Mexique)
Photographie, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Using Cloudapp to create GIFs & show simple processes is easy as pie

5,0 il y a 7 ans

Commentaires : Mostly illustrative GIFS and storing my inspiration boards and anything I want to quickly save for later. Makes my files searchable, that's a huge plus!

Avantages :

The fact that is an one stop shop for several steps that it would normally take to put together a tutorial file or tool. I can create up to 1 minute explanations on video with annotations and even emojis... Plus, I don't have to worry about making the animation for the gif, hosting it or nothing else, I just copy the link and that gif is on my e-mail before I know it. Love the gifs. I also can save any screengrab and it makes them searchable, which is very helpful as I'm normally one to screenshot things for later but then I never find them or remember what I saved. This tool just organized every loose thought for me. The analytics have been particularly useful as well, to make sure when our users got their information and if they are following up or not.

Inconvénients :

Could use folders for even more organization. Plus, if I have to download all my files at once I would have to go one by one vs. having an option to just bulk download everything I have saved in CloudApp-That's a con for me, but it's not a big deal anyway.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Internet, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best Screenshot and Desktop Recording Tool

5,0 il y a 6 ans

Commentaires : Quick and easy screensharing.

Avantages :

It is quick and easy to use with lots of great features like annotate, share with a link, or share the original file. It has great shortcut keys that you can reprogram if you happen to have a competing app with built-in sharing to lots of other collaboration services like Slack and Trello.

Inconvénients :

There is not much that I don't love about this software. It runs silently in the background and never asks me to give it a review.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

An easy win as an addition to your day to day tools

5,0 il y a 3 ans

Commentaires : CloudApp is totally worth a try, you'll use it every day and facilitate your team communication.

Avantages :

CloudApp is super easy to use and very flexible to do both, screenshots and videos. My favorite features are the annotation tools and the fact that we can also download and save these as jpegs. This is a tool I use literally every day.

Inconvénients :

It's constantly being updated which is a bit annoying, but otherwise not an issue. Also creating a gif is really slow, so I don't like to use that feature too much.

Seth
Customer Support (É.-U.)
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Cloudapp is a super-flexible way to take and annotate screenshots, create gifs, and record videos.

3,0 il y a 6 ans

Commentaires : Despite the technical issues, CloudApp is a perfect solution for remote customer support - it's an easy way to use visuals to communicate important information to a customer.

Avantages :

CloudApp does just about everything I've wanted it to do - I rarely think of an additional feature without finding it already in the software.

Inconvénients :

I've had numerous issues with the software in the past - random crashes, skyrocketing RAM usage that slows my computer to a crawl. Most recently, GIFs have been killing my internet connection for about 2 minutes while they upload. A fresh computer with an SSD and newest gen i5 processor improved my experience significantly, but using an older machine may turn using CloudApp into a headache.

Jeff
Owner (É.-U.)
Services aux consommateurs, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Super easy Screen Recording

5,0 il y a 3 ans

Commentaires : Overall, I've had nothing but great experiences with CloudApp. It's super easy to use and great at what it does. I have seen other tools come across my desk and have tried a few, but nothing has convinced me to move to another tool.

Avantages :

I use this all the time to send quick 'training' videos to my team and the product has been continually updated to include different styles of recording. Never had an issue. I also like knowing when the team member has viewed the video (and in many cases, watched it multiple times).

Inconvénients :

Nothing really to speak negatively about. It does log me out more frequently than I'd like, probably every 2 weeks or so and I have to log back in (minor inconvenience).

Melissa
CS Manager (É.-U.)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Love CloudApp

5,0 il y a 6 ans

Avantages :

CloudApp is a life-saver as I work in customer support. We use it everyday to give our users visuals. It's extremely easy to use!

Inconvénients :

There really isn't anything I don't like about CloudApp. The only thing I can think of is that I'd like to be able to edit the name of the clip in the pop-up window.

Shekhor
Founder & CEO (Bangladesh)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A good screenshot application

5,0 il y a 5 ans

Commentaires : I talked with their support and they promptly replied on that and asked me to join their beta testing program so that I can always share my experience about the bugs. I believe they already have fixed bug. Who knows may be some day I will give CloudApp another shot again

Avantages :

This software is pretty easy to use and does the work pretty neatly. Store the screenshots in the cloud and also shared weekly analytics of those screenshots. Have annotations feature which is also pretty neat.

Inconvénients :

At the time I left using this software, they had bug in their screen recording function. From that day I am using another program instead of it.