17 ans à aider les entreprises canadiennes
à choisir le meilleur logiciel

En savoir plus sur Determ

Un outil de surveillance des médias et d'écoute sociale qui offre une couverture mondiale en temps réel, des analyses avancées de la marque et des informations sur le marché.

En savoir plus sur Determ

Avantages :

Yes, it solved most of my work directly. It has become even more useful thanks to its easy and understandable interface.

Inconvénients :

No data archive, you can monitor mentions captured only 90 days ago.

Determ - Notes

Note moyenne

Simplicité d’utilisation
4,6
Service client
4,7
Fonctionnalités
4,2
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,7/10

Determ a reçu une note globale de 4,4 étoiles sur 5 d'après 39 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (39)

Gøran
Gøran
CEO / Founder (Norvège)
Utilisateur LinkedIn vérifié
Jeux vidéos, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Great and affordable media tool

5,0 il y a 3 ans

Commentaires : It helps us to track information from media and social platforms about whats written about our company and games.

Avantages :

Easy to use. Super support from the Mediatoolkit if you need help with how to track specific targets and keywords. Integration of this tool to fit our needs was very easy.

Inconvénients :

Dont have any thing to put our finger on so far.

Josef
CIO (Tchéquie)
Relations publiques et communications, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Mediatoolkit is the right tool for us.

4,0 il y a 4 ans

Avantages :

- Ease of use - Ease of deployment and setup - simple UI that does not confuse our users

Inconvénients :

We had a few minor hiccups when inviting colleagues to join the Mediatoolkit, but these were resolved by the MT support rather quickly.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

lovely tool but loading speed and channel varierty

3,0 il y a 3 ans

Commentaires : good for profiling, bad for analyzing

Avantages :

profiling for social media listening about specific keyword.

Inconvénients :

API stability and customization, kind manuals

Maxim
Marketing Manager (Allemagne)
Immobilier, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

a controversial industry needs to monitor online buzz

5,0 il y a 3 ans

Commentaires : I've been receiving alerts daily for years now and it's very helpful

Avantages :

it's important for us to know exactly what is being said about us as soon as it happens

Inconvénients :

sometimes I receive impertinent alerts and it feels a bit like 'the boy who cried wolf'

Anamarija
Anamarija
Senior Consultant (Croatie)
Utilisateur LinkedIn vérifié
Relations publiques et communications, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use, intuitive monitoring platform with great customer support

5,0 il y a 3 ans

Avantages :

We use Mediatoolkit on a daily basis, for monitoring, reporting, research and educational insights. The support team is very responsive and ready to give education any time we need - weather it is related to some new feature or to our new team members. Only thing I am sorry about is that we haven't been using the total MTK potential so far, when it comes to reports and some additional options besides just monitoring media mentions, but that is about to change.

Inconvénients :

We did encounter some of the websites that haven't been included in the mentions overview, but with regular feedback to the MTK team, that matter gets resolved asap.

Dammion
Operations Director (É.-U.)
Relations publiques et communications, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Mediatoolkit - My's customers edge

4,0 il y a 3 ans

Commentaires : Our business has benefited greatly from using Mediatoolkit. We have been able to monitor keywords efficiently for our clients. Mediatoolkit has been instrumental in building out our Crisis Management plans and in tracking unusual thresholds.

Avantages :

The ease in which I am able to set up my queries and integrate with the tech team. Reporting is also very simple to use.

Inconvénients :

Not able to track mentions over the airwaves

Massimiliano
Media Analyst (Italie)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Useful media monitoring and analysis software

4,0 il y a 3 ans

Commentaires : With MTK we have improved our ability to explore big data. The team is very competent and has been ready for our request to customize it.

Avantages :

Easy to use, affordable, graphics and report clear and Support team is very responsive. New features periodically added

Inconvénients :

Sentiment analysis needs to be improved.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Relations publiques et communications, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Mediatoolkit review

4,0 il y a 4 ans

Avantages :

User-friendly and reliable software for continuous monitoring on social media as well as in media articles and discussions. We can rely on Mediatoolkit to monitor all the mentions and give us an accurate overview of media coverage.

Inconvénients :

No data archive, you can monitor mentions captured only 90 days ago.

Ivan
Ivan
Digital Marketing Manager (Ukraine)
Utilisateur LinkedIn vérifié
Jeux vidéos, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Good media monitoring software

5,0 il y a 4 ans

Commentaires : Overall, it does it's job well. Allows me to track brand mentions consistently and efficiently.

Avantages :

- aasy to setup - picks up on most of brand mentions - has built-in flexible reporting - easy to export raw data and then fuel into whatever BI stuff you use, e.g. Google Data Studio

Inconvénients :

- doesn't pick up on Youtube mentions. For a media/entertainment brand that is crucial. - sentiment analysis is still kinda off-beat

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Ressources humaines, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great for insights and reporting

5,0 il y a 3 ans

Avantages :

It's easy to get an overall view of the market or competitors communications. Easy access to reports provides easy arguments to present to the board on changes to comms strategy.

Inconvénients :

The tool is great for everything around online media monitoring, but the reports would be even better if it was possible to include or import additional mentions from offline or different sources not currently tracked.

Michael
Managing Director (Allemagne)
Conseil en gestion, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Zuverlässiges Tool zu einem reellen Preis

5,0 il y a 4 ans

Commentaires : Im Krisenmanagement ist man auf schnelle und zuverlässige Informationen angewiesen. Bei guter eigener Konfiguration des Tools erfüllt es sämtliche Ansprüche.

Avantages :

Das Tool hat ein gutes Preis- Leistungsverhältnis und ist sehr zuverlässig . Außerdem ist es leicht zu bedienen und läuft auf allen Devices. Die Nutzerfreundlichkeit auch auf dem Smartphone ist sehr gut. Der persönliche Support ist ebenfalls sehr gut.

Inconvénients :

Es gab keine Probleme bei der Integration der Software in mein System. Insofern gibt es nichts zu beanstanden

Wesley Kirui
Digital Marketer (Kenya)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best Tool For Social Media Tracking

5,0 il y a 3 ans

Commentaires : Great! Customer service is top-notch, whenever faced with a challenge, it takes 0-10 minutes for it to be solved by Mediatoolkit's customer service which is great as problems tend to come in when pressure is huge.

Avantages :

The ability to track all mentions based on the keywords needed makes it easy to report on the performance of various products and also helps in analyzing customer feedback.

Inconvénients :

TikTok and Instagram Reels cannot be tracked yet which can sometimes make it hard to analyze results from products shared on this platforms.

Daniela
Junior Assistant (Panama)
Relations publiques et communications, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Komunika Latam really benefits from Mediatoolkit monitoring and social media listening

5,0 il y a 3 ans

Avantages :

We like the fact that we can open a lot of queries for our clients, to monitor different sectors websites and rrss. Also we have had a great experience with the Customer Support team, they helped us understand the tool which is important to be able to get the results we needed.

Inconvénients :

What I like least of the software is the complexity to set a query to find information in specific websites or social media accounts such as twitter, instagram and facebook.

Yasemin
COO (Norvège)
Divertissement, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Effordable, quick and easy to deal with

5,0 il y a 3 ans

Commentaires : I always thought such tools are complicated, but the opposite was the case. I found my way around very quickly. The costumer service is amazing. Very nice, helpful and competent! So, if you had any questions, they were always there to help. Top!

Avantages :

Setting your own keywords. Seeing online mentions in real time.

Inconvénients :

I can't think of anything right away. For our small business it offers all we need.

Tajana
PR Manager (Monténégro)
Art, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great software

5,0 il y a 3 ans

Commentaires : Doing my job became so much easier since I started usig Meditoolkit. I strongly reccomend it!

Avantages :

It is so simple and easy to use. All the features are well implemeted so a user can easily find whatever he needs.

Inconvénients :

Everything works great for me. So far I didn't find anything I didn't like.

Miro
Partner (Croatie)
Conseil en gestion, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Toolkit that helps tracking your appearance online and offline

5,0 il y a 3 ans

Commentaires : For our team, Mediatoolkit allowed us to be more in control of our marketing campaigns and it also saved us time when doing reporting to our clients.

Avantages :

We have used the most feature that helps us track the impact of our campaigns through different online channels. We have also used the Data analysis dashboards tho track our appearance online but also as an easy way to create reports for our clients.

Inconvénients :

I took us some time to get used how to setup filters that will work well for us.

Jaime
Strategy Director (Salvador)
Relations publiques et communications, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Mediatoolkit is great for crisis prevention and management

5,0 il y a 4 ans

Commentaires : I am having a great experience with Mediatoolkit. After almost 2 years of using it, I have seen many improvements and always have a quick costumer service.

Avantages :

That is an easy-to-use tool, you can change manually the social sentiment and have a great costumer service.

Inconvénients :

Sometimes some mentions don't appear and the limitations that listening has with Facebook (it is not only with this tool)

David
Analyst (Suède)
Sécurité et enquêtes, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Good and easy tool for gathering information

3,0 il y a 4 ans

Commentaires : Mediatoolkit has been great as one of our tools to follow what has been said about a certain topic/event and its spread in social media or in articles.

Avantages :

I appreciate how easy Mediatoolkit is to use in terms of setting up queries and reading the results.

Inconvénients :

I miss the ability to sort out retweets as it makes it more difficult to navigate when you search more broadly.

anna
CEO (Italie)
Automobile, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Useful

5,0 il y a 4 ans

Commentaires : Excellent. They are all very kind and always available for solving nearly any problems in a quick time

Avantages :

Easiness, practicality, tailor-made, promptness of the needed help, value for money.[SENSITIVE CONTENT HIDDEN] is great :-)

Inconvénients :

At the moment I don't find anything wrong

Sofia
Journalist (Pérou)
Relations publiques et communications, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Pros and Cons

4,0 il y a 3 ans

Commentaires : Thanks to Mediatoolkit, our team find important crisis and manage it

Avantages :

It easy to use and gives me a completed report,data analysis.

Inconvénients :

Not appear all mentions like videos in new digital platforms like TikToK

Dražen
Dražen
COO (Slovénie)
Utilisateur LinkedIn vérifié
Cosmétiques, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : GetApp

One stop place for all my keywords

5,0 il y a 7 ans

Avantages :

Easy to use, can create as many search criteria as you want, have "feeling" per each found topic (neg, neut, pos), create alerts, get reports

Inconvénients :

could have wizard or how to create new or edit already created search criteria. Sometimes you forget or add additional conditions and later on you realize that something is wrong.

Enes
Information Technology (Turquie)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Mediatoolkit Review

4,0 il y a 2 ans

Avantages :

Very comprehensive application is great and gorgeous in every way

Inconvénients :

It's a very expensive app. Not a suitable app for those who don't have a budget

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Produits alimentaires, 201–500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Review

5,0 il y a 3 ans

Avantages :

Very quick email alerts, great customer service, and Mediatoolkit is always ready to help at any time. The insights and reports are very detailed as well.

Inconvénients :

It worked pretty well for us. Very easy to use and terrific customer service from the team.

Abara
Communication officer (Nigéria)
Santé, bien-être et fitness, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

My experience with using Media tool kit

4,0 il y a 3 ans

Commentaires : It's been an exciting experience using the platform. It has saved me time and energy.

Avantages :

I like the fact that I can monitor all social media conversations in one place

Inconvénients :

I will like to see the more sentiment analysis of the mentions.

Ingrid
co-owner (Afrique du Sud)
Relations publiques et communications, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Mediatoolkit - you need this!

5,0 il y a 4 ans

Commentaires : Been fantastic, help desk is super

Avantages :

Easy to use and the help desk is amazing, made my life a whole lot easier to find my features

Inconvénients :

I do not feel that anything is missing