---
description: Determ : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Determ - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'analyse des réseaux sociaux](/directory/31655/social-media-analytics-tools/software) > [Determ](/software/154479/determ)

# Determ

Canonical: https://fr.capterra.ca/software/154479/determ

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> Un outil de surveillance des médias et d'écoute sociale qui offre une couverture mondiale en temps réel, des analyses avancées de la marque et des informations sur le marché.
> 
> Conclusion : 39 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Determ?

Mediatoolkit est un outil de surveillance des médias destiné aux PME. Les clients de Mediatoolkit proviennent d'un large éventail de secteurs industriels répartis dans le monde entier.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.4/5** | 39 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.2/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Determ
- **Pays**: Zagreb, Croatie
- **Fondé**: 2012

## Contexte commercial

- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: allemand, anglais, croate, espagnol, italien, polonais, portugais, slovène
- **Pays disponibles**: Afghanistan, Afrique du Sud, Algérie, Allemagne, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade, Belgique, Bermudes et 180 de plus

##  Fonctionnalités

- Analyse de la concurrence
- Analyse des sentiments
- Analyse des tendances
- Analyse visuelle
- Collecte de données multicanal
- Filtrage des mots-clés
- Gestion de la réputation numérique
- Hashtag Tracking
- Intégration des médias sociaux
- Mesure des performances
- Rapports et analyses
- Rapports et statistiques
- Rapports personnalisables
- Real-Time Notifications
- Suivi de l'engagement
- Suivi des marques
- Suivi des mots-clés
- Suivi des médias sociaux
- Surveillance des concurrents
- Tableau de bord
- Visualisation de données

## Intégrations (2 au total)

- Slack
- Zapier

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels d'analyse des réseaux sociaux](https://fr.capterra.ca/directory/31655/social-media-analytics-tools/software)

## Catégories connexes

- [Logiciels d'analyse des réseaux sociaux](https://fr.capterra.ca/directory/31655/social-media-analytics-tools/software)
- [Outils de gestion des médias sociaux](https://fr.capterra.ca/directory/31028/social-media-monitoring/software)
- [Logiciels de gestion de réputation en ligne](https://fr.capterra.ca/directory/30750/reputation-management/software)
- [Logiciels de Social Listening](https://fr.capterra.ca/directory/33397/social-listening-tools/software)

##  Logiciels similaires

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2. [Sprinklr](https://fr.capterra.ca/software/131274/sprinklr-platform) — 4.3/5 (90 reviews)
3. [Agile CRM](https://fr.capterra.ca/software/135148/agile-crm) — 4.1/5 (524 reviews)
4. [Marketing 360](https://fr.capterra.ca/software/148516/marketing-360) — 4.5/5 (1132 reviews)
5. [EngageBay CRM](https://fr.capterra.ca/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)

## Avis

### "Great and affordable media tool" — 5.0/5

> **Gøran** | *27 janvier 2022* | Jeux vidéos | Taux de recommandation : 10.0/10
> 
> **Avantages**: Easy to use. Super support from the Mediatoolkit if you need help with how to track specific targets and keywords. Integration of this tool to fit our needs was very easy.
> 
> **Inconvénients**: Dont have any thing to put our finger on so far.
> 
> It helps us to track information from media and social platforms about whats written about our company and games.

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### "Best Tool For Social Media Tracking" — 5.0/5

> **Wesley Kirui** | *8 février 2022* | Marketing et publicité | Taux de recommandation : 10.0/10
> 
> **Avantages**: The ability to track all mentions based on the keywords needed makes it easy to report on the performance of various products and also helps in analyzing customer feedback.
> 
> **Inconvénients**: TikTok and Instagram Reels cannot be tracked yet which can sometimes make it hard to analyze results from products shared on this platforms.
> 
> Great\! Customer service is top-notch, whenever faced with a challenge, it takes 0-10 minutes for it to be solved by Mediatoolkit's customer service which is great as problems tend to come in when pressure is huge.

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### "lovely tool but loading speed and channel varierty" — 3.0/5

> **Utilisateur vérifié** | *27 janvier 2022* | Logiciels | Taux de recommandation : 6.0/10
> 
> **Avantages**: profiling for social media listening about specific keyword.
> 
> **Inconvénients**: API stability and customization, kind manuals
> 
> good for profiling, bad for analyzing

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### "Easy to use, intuitive monitoring platform with great customer support" — 5.0/5

> **Anamarija** | *27 janvier 2022* | Relations publiques et communications | Taux de recommandation : 10.0/10
> 
> **Avantages**: We use Mediatoolkit on a daily basis, for monitoring, reporting, research and educational insights. The support team is very responsive and ready to give education any time we need -  weather it is related to some new feature or to our new team members. 
Only thing I am sorry about is that we haven't been using the total MTK potential so far, when it comes to reports and some additional options besides just monitoring media mentions, but that is about to change.
> 
> **Inconvénients**: We did encounter some of the websites that haven't been included in the mentions overview, but with regular feedback to the MTK team, that matter gets resolved asap.

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### "Effordable, quick and easy to deal with" — 5.0/5

> **Yasemin** | *27 janvier 2022* | Divertissement | Taux de recommandation : 10.0/10
> 
> **Avantages**: Setting your own keywords. Seeing online mentions in real time.
> 
> **Inconvénients**: I can't think of anything right away. For our small business it offers all we need.
> 
> I always thought such tools are complicated, but the opposite was the case. I found my way around very quickly. The costumer service is amazing. Very nice, helpful and competent\! So, if you had any questions, they were always there to help. Top\!

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/154479/determ)

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