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Push Operations - Avis

4,6 (48) Donnez votre avis! Canada Produit local

En savoir plus sur Push Operations

Une plateforme unique pour planifier, suivre le temps, traiter les paies, gérer les informations sur le personnel et consulter des rapports sur la main-d'œuvre en temps réel.

En savoir plus sur Push Operations

Avantages :

Very user friendly, easy to navigate and understand.

Inconvénients :

The side icons can be a bit confusing as some of the wording is the same.

Push Operations - Notes

Note moyenne

Simplicité d’utilisation
4,6
Service client
4,8
Fonctionnalités
4,3
Rapport qualité-prix
4,6

Probabilité de recommander le produit

9,2/10

Push Operations a reçu une note globale de 4,6 étoiles sur 5 d'après 48 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (48)

Jo
Jo
Manager of Human Resources and Administration (Canada)
Utilisateur LinkedIn vérifié
Hôtellerie, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Takes away the stresses of payroll

5,0 il y a 6 ans

Commentaires : The easiest payroll system ever! complimented by an amazing support team. It doesn't get any better than Push Operations for payroll

Avantages :

this is the easiest payroll system I have ever used! It is easy to maneuver your way around the system and it is so quick to complete. I have never been able to complete payroll faster than this system. This frees me up for getting on with other work. The support team are amazing! They are always so very helpful and courteous

Inconvénients :

This is a tough question as it is very hard to find something that I dislike. If I really had to think of something I guess it would be that if I complete an offrun and there has been a stat day, I have to remember to make that calculation and add it to the run

Mike
Director Of Finance (Canada)
Produits alimentaires, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Review on Push Operations

5,0 il y a 5 ans

Commentaires : It's been overall very positive.

Avantages :

Very intuitive, very easy to use. Small business, so they listen to what you need, and if there are any issue

Inconvénients :

Customer service can be a bit slow sometimes; but often it's because I want something that added to the program that doesn't already exist.

Réponse de l'équipe de Push Operations

il y a 5 ans

Hey Mike, Thanks for the awesome review! We appreciate the honest feedback and we are always working on ways to improve new feature requests. -Tianna

Krystle
HR Manager (Canada)
Hôtellerie, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The features are very basic; I would like to see more HRIS functions as the HR items are primitive

2,0 il y a 6 ans

Avantages :

The look of the sight is appealing. It is easy for Managers to get comfortable with the software. Easy payroll application; I process payroll for 5 companies and use the application on a daily basis. I'm happy with the support that PUSH offers.

Inconvénients :

I would like to see more use of the HR functions. I also find that there some functions that can be streamlined.

Clint
Owner (Canada)
Restaurants, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best thing to come around for the restaurant industry

5,0 il y a 5 ans

Commentaires : Our experience has been excellent very professional ad very helpful!

Avantages :

Very easy to use and the scheduling made our lives easier!

Inconvénients :

There isn't much we don't like! I would like to see if Push could talk to our POS company so our labour reports could work with our system!!

Réponse de l'équipe de Push Operations

il y a 5 ans

Hi Clint, thank you so much for the kind review. We're so happy to hear that your use of Push has made your life easier! - Trena

teena
CEO (Canada)
Produits alimentaires, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Push - scheduling

4,0 il y a 5 ans

Commentaires : Overall, the experience has been above average. Guest experience is great.

Avantages :

My team uses the scheduling feature. This saves several hours, with the team adding in their own availability and admin using the information to schedule 2 -3 weeks out.

Inconvénients :

If employees work in more than one class, under the same company, they don't get just 1 T4 but up to 6 of them. It's a hassle.

Réponse de l'équipe de Push Operations

il y a 5 ans

Hey Teena, Thank you for the review and we appreciate the honesty. I would like to try and fix the T4 issue you are having. Can you send a bit more information about it to [email protected]? -Tianna

Rick
Owner/GM (Canada)
Restaurants, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Re: Review on Push Operations Payroll Feature

5,0 il y a 5 ans

Commentaires : I am a one man show and Push Operations' Payroll Feature has enabled me to spend my limited time on being an effective leader focusing on the operations for the furtherance of the company rather than doing daily tasks to stay intact.

Avantages :

Automated stat pay calculations, clock ins/outs, user empowered communication platform such as staff leaving special requests such as vacation pay, incorrect punch in/out notes, etc.

Inconvénients :

I can't really pin point anything at this point but if I had to leave a feedback on its challenges are the development of its mobile apps to feature more wholesome and advanced usability for admin users.

Réponse de l'équipe de Push Operations

il y a 5 ans

Hello Rick, So glad we can help make your life easier! We have lots of new mobile features coming down the pipeline to help admins do more away from their desks. - Tianna

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Restaurants, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Making Payroll Easy

5,0 il y a 6 ans

Commentaires : PUSH has afforded us a level of transparency allowing us to drill down and understand exactly where our labour dollars are being spent; by the department, position, employee, and even the hour.
By using PUSH, we have streamlined our payroll processing allowing us to reduce not only the time it takes to run a payroll but also our overall labour costs.

Avantages :

The software is straight forward and easy to learn. It has allowed us to better match staffing to demand and most importantly, control our labour costs. The support staff are friendly, responsive and very knowledgeable. They intuitively understand hourly labour in the hospitality sector.

Inconvénients :

If PUSH could provide product updates faster it would be appreciated as there are a few areas for improvement with the software (i.e. employees cannot view timesheets on the time clock). But we are grateful for the platform they have developed and the support they continue to provide and are confident that their development team will have a solution within a few months.

Réponse de l'équipe de Push Operations

il y a 5 ans

Hey, Thanks for the great review! The employee clock ins and clock outs can be seen in the employees Push Scheduler once the hours are approved. We are moving away from time sheets because the changes on the sheets could not be tracked and sending it direct to the employees app gave them a greater line of sight. If you have a special case and have not heard from us yet can you contact [email protected] and we can do our best to make the system work for you. - Tianna

Paul
CEO (Canada)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

OUTSTANDING Do-It-Yourself Payroll and Scheduling Product! Goodby ADP and Ceridian!

5,0 il y a 7 ans

Avantages :

We moved from ADP and it was a night and day difference. The ease of running payroll and setting up a weekly schedule is hardly worth comparison. As well, the integration between timekeeping, scheduling, and running payroll makes services like ADP seem like complete dinosaurs. No need for a clunky time-clock - employees clock in and out on an iPad. Holidays are automatically calculated - Yay! I literally spend about 2 minutes to run payroll. Finally, submitting an ROE is as easy as clicking one button. Two major headaches removed from my workflow. This industry has been waiting a long time for a product like this. Don't think twice about moving to Push. Rid yourself of the pains of payroll and scheduling.

Inconvénients :

Navigating user permissions and categories can be confusing at times. There have been a couple of times where I have had to contact customer support in order to locate a user permission.

Brad
Owner (É.-U.)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Using push has saved me at least 10 hours per month with scheduling and payroll services.

5,0 il y a 7 ans

Avantages :

I love the web interface. It's clear and easy to use and makes running payroll a breeze. Scheduling is incredibly easy and allowing different users separate permissions has helped me a lot in terms of delegating certain tasks to different staff. I have referred many people to push, and I will continue to do so.

Inconvénients :

I don't like that the website does not work very well from phone/tablets. I can't approve hours or shift changes unless I'm at a desktop/laptop. This is quite annoying and I hope that you can fix this issue in the coming months.

Paula
Senior Administrator (Canada)
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Fantastic Product!

5,0 il y a 6 ans

Commentaires : Excellent Product, Fantastic Support, Easy to Use, Professional & Concise

Avantages :

The personal support and the emailed chat conversation that is provided after getting assistance. The reps are amazing!

Inconvénients :

The "online manual" is not very helpful at all. That is definitely balanced out by the level/style of customer support provided though.

Réponse de l'équipe de Push Operations

il y a 5 ans

Hey Paula, Thanks for the great review! - Tianna

Craig
Managing Partner (Canada)
Restaurants, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Push Software

4,0 il y a 5 ans

Commentaires : We use a third party to process payroll and use push to generate the information

Avantages :

Ease of use for the staff plus accountability for time off an shift change requests.

Inconvénients :

Some of the challenges handling administrators access.

Réponse de l'équipe de Push Operations

il y a 5 ans

Hey Craig, Glad the system is working for you. If you notice access to be difficult we would love more information on that feedback. Contact our support email and let us know what is causing you problems. We may be able to fix it. Contact [email protected]. - Tianna

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Hôtellerie, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Great product for small/medium company

4,0 il y a 5 ans

Commentaires : Labor management, scheduling and time & attendance issues.

Avantages :

Very user friendly, easy to setup, excellent customer service.

Inconvénients :

Could use some more reporting for auditing. Does not interface with Quickbooks yet.

Réponse de l'équipe de Push Operations

il y a 5 ans

Thanks for the great review! If you want to send an idea in on reports you think we could be missing you can do to "submit an idea" at the bottom of our home page. We would love to learn more about the reports you want to see. - Tianna

Martin
Owner (Canada)
Construction, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good Service

4,0 il y a 5 ans

Avantages :

Easy to use and very convenient. Love the ability to login and adjust hours for our guys

Inconvénients :

Sometimes it doesn't capture employees login.

Réponse de l'équipe de Push Operations

il y a 5 ans

Hey Martin, Thanks for the great feedback. The system should be catching those employee logins. If you notice this continuing to happen please contact our support team at [email protected] and we can work on fixing that for you. - Tianna

Janelle
Office Manager (Canada)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy program for both staff and management to use

4,0 il y a 6 ans

Avantages :

The ability it gives the staff to find their own replacements for shifts. I can post the schedule and if anyone wants to trade or give up a shift, I know that the other person has accepted the change by the shift swap request.

Inconvénients :

I have been using the system since April 2017 and have not found anything to complain about. The least liked feature would be the employee request screen that lists all asked for requests. Would be nice to sort by date and hide last years requests.

Tara
Operations Manager (Canada)
Hôtellerie, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Time Saving

5,0 il y a 5 ans

Avantages :

The ease of running payroll with this system saves so much time and stress.

Inconvénients :

One very small issue is that when you are creating push messages if it times out your draft is not saved.

Réponse de l'équipe de Push Operations

il y a 5 ans

Hello Tara, Thank you for your great review of Push Operations. I think your draft idea is a great one. We have an idea submission page that goes straight to our development team. Here is the link so you can submit your idea to us. https://docs.google.com/forms/d/e/1FAIpQLSe-bTEf6w4YGh-66trd3MKfxBX-C-pQJqEPO1ypLFvX_xHlYQ/viewform

Debra
Owner (Canada)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Push has been fantastic, I have cut the time down on processing my scheduling and payroll

5,0 il y a 7 ans

Avantages :

The ease of having my schedule combined with my staff clock in and clock out, and have it communicate with my payroll has saved time and money doing stat count backs, processing ROEs T4s and really just everything.

Inconvénients :

The scheduling module still needs work for ease of use, but is a work in progress. Excellent upgrades have been made in the year and a half that we have been using it. I am sure this will continue.

Krista
Director of Hotel Operations (Canada)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Use friendly

5,0 il y a 6 ans

Commentaires : Push makes it easy to run payroll and has been a reliable user friendly system.

Avantages :

Easy to use. Simple step by step online manuals. Excellent live chat option for assistance the reps in customer service are phenomenal.

Inconvénients :

that it caters to restaurant scheduling. We are a hotel and would love to see the system grow and be able to code: hotel occupancy, arrivals and departures so that we could use the scheduling system in full.

Réponse de l'équipe de Push Operations

il y a 5 ans

Hey Krista, Thanks for the feedback I will tell my team about the feedback you have provided. I don't believe there is a plan to expand this year but it may be something we look at in the future. - Tianna

Jaclyn
GM (Canada)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Push makes it easy!

5,0 il y a 5 ans

Commentaires : Push takes care of our payroll so we can focus our efforts and energy on our top priority - providing exceptional service to those experiencing fertility struggles!

Avantages :

Push takes the reign on payroll so we don't have to worry about if things are correct or not, they get it right every time! It makes our company flow so much better and takes away a lot of anxiety and stress.

Inconvénients :

Not necessarily a con, but when you submit a question to them you receive an auto e message saying they have received it. Getting another email, without the answer is not great, I would prefer to just wait for my answer.

Réponse de l'équipe de Push Operations

il y a 5 ans

Hello Jaclyn, Thanks for the great review! I understand getting the extra email can always be a little frustrating but we found that extra email helped people confirm we got the request, lowering the amount of people who emailed us a second time and helped us lower our response time. - Tianna

Swede
Director of Operations (Canada)
Produits alimentaires, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Moving to Push was the best thing we could have done!

5,0 il y a 6 ans

Avantages :

Payroll for 60 employees takes minutes. Extremely cost effective. We scan all employee documents and upload the files to the individual record eliminating hard copies. Scheduling is a breeze and easy to learn. Customer support is the absolute best. If you have a restaurant you NEED Push.

Inconvénients :

Admin permissions can be a little confusing. Mobile functionality is somewhat lacking at this time

Anna
Senior Associate (É.-U.)
Restaurants, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great software for keeping track of daily activities.

4,0 il y a 5 ans

Commentaires : It helps the store fun effeciently as possible and presents itself very user friendly.

Avantages :

It is very easy to use and navigate so that I can teach our newest recruits with no problem.

Inconvénients :

The side icons can be a bit confusing as some of the wording is the same.

Rosa
General Manager (Canada)
Produits alimentaires, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Good software has really improved our payroll processing

4,0 il y a 7 ans

Avantages :

The payroll processing is really helpful for my team and has really improved our processes. I appreciate that I can see who else is on vacation when approving requests.

Inconvénients :

The entire program could be more intuitive. It is also quite slow to load. I wish there was more option for customization.

Réponse de l'équipe de Push Operations

il y a 7 ans

Hi Rosa, Thanks so much for the review! Your comments are very important to us. Are there are specific modules or areas of the system that you find slow? I'm curious because our Dev team is currently working on speed optimizations within a few areas and would like to find out if it helps when released.

Andrew
Head chef (Canada)
Hôtellerie, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Simple easy to use

5,0 il y a 2 ans

Avantages :

It’s simple. For scheduling, budgeting labour, ensuring everyone’s clocked in and paid. I also train others to use the program and that is simple as well

Inconvénients :

A few quality of life changes could be made. But nothing major enough that I can conjure it off the top of oh head

Alfons
GM (Canada)
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Push is saving me lots of time on the daily tasks, payroll is done faster than before I used "Push

5,0 il y a 7 ans

Avantages :

Payroll can be done online from anywhere, I don't have to go in my business and have to write cheques. The time capture is easy, no more spread sheets, and the staff likes the system as well.

Inconvénients :

Upgrades for the tablet should be done automatically, or announced per email. Otherwise I do not have any problems with the software or tablet.

Jippy
Jippy
Restaurant Hostess (É.-U.)
Utilisateur LinkedIn vérifié
Restaurants, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Good payroll software for our Restaurant.

4,0 il y a 5 ans

Avantages :

I work at a small Thai restaurant and needed a good payroll software that was easy and fast and this one didn't disappoint. I tried a few others but this one worked well for our needs. I liked the interface and it was pretty intuitive as well. My manager and I have been using for a little while and would recommend.

Inconvénients :

It could have a little more q&a page to answer questions when learning but the customer support was good as well. I would like to use more to fully understand.

Réponse de l'équipe de Push Operations

il y a 5 ans

Hey Jippy, Thank you for the excellent review. I am glad that Push has worked for your restaurant. Thanks for suggesting more Q & A's I think that is a great idea.If you have any specific issues you want us to work on please email me at [email protected] and I would be happy to help you out and make sure those are built out for the next new user! - Tianna

Kevin
Comptroller (Canada)
Hôtellerie, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Payroll is not longer labour intensive for the accounting department

5,0 il y a 7 ans

Commentaires : Free up labour intensive data entry and data transfer between various pages / spreadsheets/ programs. Free up time from payroll administrator to look up info for others, as all users have access to the info that they needed without the need to go through payroll department.

Avantages :

Transparency (managers and staff can check info themselves), Ease of approval between managers and accounting, and Smooth workflow from scheduling

Inconvénients :

Mobile feature could improve to get close to full experience from the web, especially on the accounting side.