En savoir plus sur ShipStation

Une application web de livraison et de commande connectée à plus de 150 opérateurs, marchés/paniers d'achats, etc. Automatisez les tâches et imprimez des étiquettes en lots avec facilité.

En savoir plus sur ShipStation

Avantages :

Non disponible

Inconvénients :

Non disponible

ShipStation - Notes

Note moyenne

Simplicité d’utilisation
4,5
Service client
4,4
Fonctionnalités
4,5
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,6/10

ShipStation a reçu une note globale de 4,6 étoiles sur 5 d'après 842 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (842)

Joe
Joe
President and Board Member
Utilisateur LinkedIn vérifié
Divertissement, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Really beats the other options!

5,0 il y a 10 mois
Sous-titres en français disponibles pour la vidéo
Justin
Justin
Business Owner (É.-U.)
Utilisateur LinkedIn vérifié
Entreposage, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

ShipStation Is the Best e-Commerce Shipping Tool!

5,0 il y a 6 mois

Commentaires : ShipStation was an excellent tool to help grow my small business. I am able to see orders from multiple stores that I operate. I have shipped over 20,000 items and I am still shipping products using ShipStation. The

Avantages :

It is by far the best e-Commerce tool for shipping and logistics. It helped me grow and run my business immensely. I was able to easily plug in the stores that I operate and it worked like a charm. It populated all the orders without any problem. I also liked the shipping discounts that it provided, as well.

Inconvénients :

I found it a little clunky to use at first. I had trouble navigating the orders. It is really a warehouse type of tool which I had to get used to. I had to learn to how to navigate using the software which didn't seem as intuitive as shipping on eBay or Etsy, for example.

Alternatives envisagées : BigCommerce

Pourquoi choisir ShipStation : Stamps.com is also a mandatory subscription to utilize USPS postage. So technically I am still using it but I use it through ShipStation. Previously, I was just using Stamps.com by itself but was unable to connect accounts and get the amazing discounts that ShipStation provides me now.

Logiciel antérieur : Stamps.com

Pourquoi passer à ShipStation : BigCommerce SUCKS. I used BigCommerce and set up an entire store only to find out that it is the worst service. It was terrible and I am so happy I made the switch to ShipStation from BigCommerce. BigCommerce is expensive and locked me into a platform that I didn't want to use. I had to completely redesign everything and wasn't able to use the shipping platform because it was just hard to navigate and poorly designed.

Mauro
Head of IT (Canada)
Mode et vêtements, 51-200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

ShipStation Is the All In One Solution For Any Business Shipping Product

5,0 il y a 2 semaines Nouveau

Commentaires : So far implementation has been straight forward, and support has been useful to get to where we need to be, so we have no complaints and our experience so far has been that we are dealing with professionals.

Avantages :

The price checking, the tracking, the integration the ease of use...all lead to an excellent product.

Inconvénients :

So far we have not run into anything major but we have just implemented and are still in testing phase so we need more time for a list of potential cons to emerge (if any do)

Alternatives envisagées : Shippo

Pourquoi choisir ShipStation : Price Shopping made easy.

Logiciel antérieur : FedEx Ship Manager

Pourquoi passer à ShipStation : The array of features, the pricing and the seemingly straight forward integrations were the main factors.

Diana
Diana
Creative Director (É.-U.)
Utilisateur LinkedIn vérifié
Édition, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : GetApp

Least intuitive shipping I've ever yused

1,0 il y a 4 semaines Nouveau

Commentaires : TERRIBLE!!! Not my choice to use. Unfortunately other shipping was not an option for this project.

Avantages :

There is nothing I like about this. Ship station and their customer service is terrible.

Inconvénients :

I have used Stamps.com, used UPS/Fedex directly and all are more direct and intuitive to use than Ship Station. When you need to print you hit print, when you need to create a label or shipment you create. It is ridiculous that you should have to watch a tutorial in order to create a shipment. The assigned sales rep is useless and the help refers you only to videos or article to read and provide little or not help.

Ryan
Warehouse Manager (É.-U.)
Médias de diffusion, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

ShipStation

5,0 il y a 4 mois

Commentaires : Great addition to our team. Has increased the speed and efficiency that we can fulfill orders.

Avantages :

- Easy to use order fulfillment platform. - Great customer service team. - Batch print labels. - Filter and view orders by a number of variables. - Easy to setup with multiple shipping providers.

Inconvénients :

- Once orders are pushed over, edits to orders don’t always sync so some have to be done manually. - Orders with multiple packages have to be split manually.

Utilisateur vérifié
Pres (É.-U.)
Utilisateur LinkedIn vérifié
Vente au détail, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Expensive in comparason

5,0 le mois dernier Nouveau

Commentaires : I use it daily. It works well. have printed thousands of labels and still going

Avantages :

Shipstation connects with some important channels that it's parent Stamps.com does not.

Inconvénients :

price is expensive compared to Stamps.com it's parent company.

Nicholas
Nicholas
President (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great software for Websites that ship alot.

5,0 il y a 2 semaines Nouveau

Commentaires : My overall experience was good. For really small shops that ship excleuviely with USPS I just use the stamps.com integration which is free. For stores that need to ship with multiple carriers and more frequently Ship station all the way!

Avantages :

Shipstation is not expensive, which is my favorite thing about it. The software rememebers your shipping settings per product based on SKU. SO the next time you go to ship the product it will have a suggestion based on previous configs. Really a time saver. Also you can setup branded tracking pages and confirmation emails to replace the woocommerce ones which aren't as pretty or professional looking.

Inconvénients :

I find support is slow to reply and not very helpful. Thankfully there is good online documentation. The setup can be onerous the first time around but once you set everything up you don't need to make any changes it just works.

Clint
President (É.-U.)
Vente au détail, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Shipstation is a great product

5,0 il y a 2 mois Nouveau

Commentaires : Overall, Shipstation is a great product for my small business.

Avantages :

Ease of use is a big part of what makes Shipstation great. The highly competitive UPS rates are less than any other platform I've seen.

Inconvénients :

The return shipping labels function could be made easier to use. It's a bit confusing. Also, the UPS damage claim process must go through Shipstation and it can be very frustrating.

Jeanne
Office Manager (É.-U.)
Automobile, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Product Great Price

5,0 il y a 2 mois Nouveau

Avantages :

Ease of using to process labels and shipping integration

Inconvénients :

Would be nice to have reporting integration in terms of how many packages were shipped using ship station shipping as opposed to UPS or FedEx

Hannah
Digital Products Coordinator (É.-U.)
Marketing et publicité, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

ShipStation - Make Shipping Easier!

5,0 le mois dernier Nouveau

Commentaires : ShipStation made shipping a large quantity of boxes on a daily basis very easy! I cannot reiterate how EASY ShipStation makes the whole process.

Avantages :

I love how simple and easy it is so ship out products. You can easily, weigh the package, insert the shipping address, and immediately compare shipping rates between carriers. It's also very easy to select your carrier, print the label, and your package is ready to go! Couldn't be easier!

Inconvénients :

Not sure there's anything I dislike about this software.

Sara
Sara
Picking supervisor (É.-U.)
Utilisateur LinkedIn vérifié
Import/Export, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Shipping

5,0 le mois dernier Nouveau

Avantages :

Ease of use of the software. Great for shippin

Inconvénients :

Some malfunction and inefficiency. Overall ok

Lena
Owner (É.-U.)
Vétérinaire, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

ShipStation Provides Everything Needed

5,0 il y a 12 mois

Commentaires : ShipStation makes online order fulfillment easy. It imports all of your order and customer information into the software from most online selling platforms. It pulls the shipping information so all you have to do is confirm and ship. It is easy to customize your settings such as packing slips and messages to buyers. I love how it sends the tracking number back to the appropriate platform so that I don’t have to do that manually. The shipping prices are low and all shipping options are available. I highly recommend using this for order fulfillment.

Avantages :

I like how all shipping services are available and easy to apply. Everything is easy to understand and operate. The software communicates with most selling platforms and keeps updated inventory.

Inconvénients :

I would like the pricing to be based on volume not number of platforms.

Alternatives envisagées : Sendly

Pourquoi choisir ShipStation : I needed software that would integrate with my online sells platforms.

Logiciel antérieur : Stamps.com

Pourquoi passer à ShipStation : There were more shipping options.

irina
CEO, Owner (É.-U.)
Biens de consommation, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The Shipping Software To Beat All Shipping Softwares

5,0 il y a 2 ans

Commentaires : Love at first sight. Everything from the easy of customizing the packing slip, email confirmation and delivery emails. The fact that it integrates with almost every platform - and even if it doesn't you can custom code your own store with their open API. Really, a fantastic piece of work.

Avantages :

What I liked the most was how easy it is to set up and get going It has a great UI that's extremely easy to use daily. Automations make daily life easier and rate preview is a godsend. I can go on.....

Inconvénients :

The least that I like about this software is that they HAVE the ability to suggest features and updates, however, I don't really see too many of them actually be implemented. Now, that's not saying they don't implement any - but there are some pretty important ones that have a ton of upvotes that tech devs have said would be relatively easy to do, but they don't. Maybe there is something I just don't know...

Alternatives envisagées : ShipBob et ShipWorks

Pourquoi choisir ShipStation : EASE

Logiciel antérieur : ActionShip

Pourquoi passer à ShipStation : Customer support at first, the ease second and the fact that it's been over 7+ years of me using it and I still to this day love it and wouldn't switch. Thanks Shipstation!

Sahar
Creative Director (É.-U.)
Mode et vêtements, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A must for completing orders from multiple platforms

5,0 l’année dernière

Commentaires : Really love how Shipstation is available on computers or mobile, making it easy to check for new orders wherever you are.

Avantages :

In today's eCommerce industry, brands have to be listed on multiple marketplaces to survive and it's hard to keep track of all orders without a hub. ShipStation is the perfect hub to see orders from every single marketplace, without needing to login to every back end individually. The discounts with ShipStation are comparable to their competitors.

Inconvénients :

If you go over 500 shipments a month, your monthly bill with them will increase. We sometimes buy labels from Shopify because the discount per package is cheaper. Wish there was a way to quickly import orders without having to build a document to use ShipStation to send out marketing materials.

Daniel
Owner (É.-U.)
Vente au détail, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Central shipping hub for all ecommerce, including Walmart Marketplace

5,0 il y a 2 ans

Commentaires : Shipstation makes fulfilling orders simple. I'm able to set rules and automation for orders coming in from my various storefronts (Walmart, Ebay, WooCommerce). I love the ability to instantly print to my thermal printer instead of having to ctrl+p, it saves a few seconds each order which adds up very quickly. I also like that it usually will tell me if another form of shipment is less expensive than my defaults.

Avantages :

It integrates with Walmart Marketplace. Currently no other shipping software works with Walmart. That said, it really is a good product.

Inconvénients :

Doesn't fully integrate with Etsy. It can import orders but is not able to add gift receipts. This is probably an issue more on Etsy's side, but as it is now, I still have to use Etsy's store interface to fulfill orders.

Alternatives envisagées : Pirate Ship et Shippo

Pourquoi passer à ShipStation : It was the only one that integrates with Walmart Marketplace.

Todd
Parts Manager (É.-U.)
Automobile, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Daily Shipments

5,0 il y a 2 ans

Commentaires : If you ship packages more than 3 days per week, ShipStation is your best option out there. Connect it to your UPS, FedEx, or any other major parcel carrier and your shipping troubles are over. Creating shipments, printing labels, tracking and even business reporting are all in one program. Simple to use. Thank you ShipStation!

Avantages :

ShipStation integrates seamlessly into our retail website's control panel. It imports and exports all of the orders, shipments, tracking and business measurements into one easy dashboard.

Inconvénients :

I can't think if any at this time. Flawless for us so far.

Paul
Consultant (É.-U.)
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

It can be a game changer

4,0 il y a 4 mois

Commentaires : The scanning features greatly improved our the speed and accuracy of our shipping process. Being able to compare pricing and ship to different carries from on platform it very beneficial.

Avantages :

It's pretty flexible and relatively easy to use. It works with all our existing equipment and systems. It links to Quickbooks to pull orders and provides the tracking information back. The scanning features greatly improved our the speed and accuracy of our shipping process.

Inconvénients :

Shipstation Connect does not AutoStart consistently. We have issues from time to time where we need to unplug and re-plug devices for Shipstation to recognize them. We do not have this issue with the same equipment and other systems.

Alternatives envisagées : XPS Ship, Fishbowl et Shippo

Pourquoi choisir ShipStation : Better functionality, better and more reliable the working with 3 separate programs, price comparisons, and pack scanning.

Pourquoi passer à ShipStation : We do a lot of shipping and have a large Quickbooks file. Shipstar was too slow for us. Some of the other options were more complicated or did not have a good connection to Quickbooks.

Sherri
General Manager (É.-U.)
Articles de sport, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Small business with small packages

4,0 il y a 7 mois

Commentaires : We have used ShipStation for several years and have no intentions of moving away from it.

Avantages :

Once it is set up with all of your products it rolls along without much attention. I also like the variety of reports I can pull.

Inconvénients :

They no longer have account managers so customer service can be a challenge.

Michael
eCommerce Manager (É.-U.)
Automobile, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

V2 Is A Near-Perfect SaaS. V3 Is Half-Baked

5,0 il y a 4 ans

Commentaires : As I already mentioned, I love ShipStation. It's really one of my favorite pieces of SaaS. Their customer support is also great. They answer their live chats and emails quickly and always have a solution. Rare, especially for the price of admission.

Avantages :

The interface in ShipStation V2 is fantastic. As the department manager, I can easily assign orders to my CSR's and use tags to designate anything I want. We use different tags/colors for suppliers, whether we are shipping ourselves or dropshipping, or marking things as HOT! Using the tags to filter, makes it easy to find and sort orders and see what needs to be worked on. We also use the custom fields for notating PO #'s, which supplier we dropshipped from, and sometimes other important notes. The interface is so easy on the eyes and the filtering are so good that we use ShipStation instead of ChannelAdvisor to handle our orders. Another great feature is ShipStation Connect, which allows us to print to anyone's printer, even if they are not on the same network. Fantastic feature, especially, if not everyone has a Zebra printer at their station.

Inconvénients :

I wish we could interface with our website. Right now, we're using it with the marketplaces, but our website is on its own, which is unfortunate, because we lose all of that monitoring functionality. The other con is V3. We tried it. It's very much not ready for prime time. It was buggy. The interface was not as good and the user experience was lacking. What we could do in V2 with a few keystrokes and the Tab key, took several more clicks. We're hoping they fix that up, before forcing the "upgrade."

Tasha
Tasha
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Vente au détail, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Saves so much time on shipment processing

5,0 il y a 3 ans

Commentaires : Shipstation has enabled us to have a centralized location that all orders flow through (most are linked, some are imported manually). The ability to create a shipment, receive a quote, batch orders, purchase and print labels, track packages and process returns in one program is literally the largest saver of time and money for my business.

Avantages :

Shipstation was not the first shipment software I tried but it will definitely be the last. The platform is perfect for busy online retailers. At times, I was shopping 2,000 packages a day and shipstation handled it like a boss.

Inconvénients :

At times, it can be difficult to reach the account manager assigned to our account. When customers depend on the shipment estimations we provide, we can’t afford software issues that go unresolved for any length of time.

Utilisateur vérifié
Consultant (É.-U.)
Utilisateur LinkedIn vérifié
Produits pharmaceutiques, 5 001-10 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : GetApp

Excellent Platform for Multi-Carrier Shipments

5,0 l’année dernière

Commentaires : My overall experience with ShipStation has been a seamless one, with a very simple setup at the beginning of the process with a easy to follow and easy to use platform to follow up until today. I have been able to instruct some of my coworkers on how to deal with the platform and they were able to obtain a solid understanding of its functionalities within a matter of minutes, which suggests that really anyone can manage this service with just a short amount of training.

Avantages :

What I like most about this software is its capability of offering shipment options from all of the major shipment carriers, those being USPS, UPS, and FedEx. I also very much like the fact that all shipments are charged at the same rate as if you would be shipping them from an on-site location, which in turn provides an incredible convenience factor. All of the shipments made from all of the carriers used are consolidated into one easy to handle screen, where the shipping labels can be generated from and then tracked online. Overall, a great platform, and I would definitely recommend it to those who ship packages on a regular basis.

Inconvénients :

There is not much to dislike about this software when it comes to its functionalities and ease of use and setup, when I think about it to a great extent. The only con that I can potentially think of is the pricing of the service, which I feel would could be a little lower in order to attract even more potential consumers. When comparing the costs of this service with those of their competitors, one might argue that the cost of the service could be a little more competitive. Other than that one aspect, there is not much else to report on the negative front.

shachar
CEO (É.-U.)
Entreposage, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

great software almost perfect

5,0 il y a 3 ans

Commentaires : it is great. we are using it every day. I wish I could talk to someone to make things easier.

Avantages :

easy to use, has many reports, many integrations with other programs and seems like they are working constantly on more.

Inconvénients :

no phone calls to customer service I need to set up the inventory differently and not sure how it can be done.

Terry
CEO (É.-U.)
Biens de consommation, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

An absolute staple for any e-commerce business.

5,0 il y a 5 ans

Commentaires : After trying just about everything else out there, Shipstation is as close to a perfect solution as you'll find. It helped me save over an hour each day, time that I was then able to spend on actually growing my business. It was a stretch to think of anything I didn't like - which speaks volumes about the software.

Avantages :

Integration with most major platforms and channels - it communicates back and forth between your Shopify, Amazon, eBay, etc. accounts to mark orders shipped and email the customer. Discounted shipping labels - The subscription pays for itself with how inexpensive the labels are. Automated tracking emails - create your own template and look the part of other major e-commerce stores.

Inconvénients :

Can get a little confusing when dealing with international shipments but their support team is definitely top notch and can help you sort out the issues quickly.

Utilisateur vérifié
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Vente au détail, Travailleur autonome
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent shipping software for ecommerce businesses

5,0 il y a 9 mois

Commentaires : Shipstation has been amazing at helping streamline our order processing and shipping. It has worked great despite the growth of business and has scaled seamlessly.

Avantages :

Easily track and ship orders from multiple channels. Ability to use your own shipping accounts with carriers or use Shipstation's negotiated rates. Filters, tags, notes, automations help streamline our shipping and order processing. The interface is user friendly and the rare times I've had an issue and had to contact support, my issues were resolved fairly quickly.

Inconvénients :

Shipstation recently forced all users to the new interface, which I'm not a fan of. But that's more from having used the software for years. With the move, it changed how some things are processed or handled.

Andrea
Inventory Specialist (É.-U.)
Automobile, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

We use ShipStation to track all of the orders that happen both on marketplaces and retail shops.

4,0 il y a 5 ans

Commentaires : The benefits we get from this software are the ability to assign rules to each SKU that help determine where the product will be shipped from and which carrier to use. I also like that we can sync it with Finale to automatically deducted quantity for our warehouse.

Avantages :

I like that we can add rules and functions to certain SKU's to decide were a part will ship from. This helps substantially so that when an order is placed certain rules pop up to show us where we want to ship a product.

Inconvénients :

I dislike the format the Product Sales report is exported in. I would prefer that there weren't any cells merging or blank rows because that messes me up with I'm trying to filter for certain things. I think it would be better to have the Store category next to the SKU in it's own separate column rather than on 1 row as a header.

Viktor
Co-founder, VP of Operations (Canada)
Vente au détail, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Wonderful platform, though could be improved with many common sense and quality of life improvements

4,0 il y a 5 ans

Commentaires : Daily shipping - absolutely, absolutely, crucial to my business

Avantages :

-Amazing bulk processing features -Strong integration with marketplaces, passing along tracking information -Access to great rates if not a volume shipper -Great features for making sense of shipments

Inconvénients :

-Nonsensical separation of externally-generated shipments and platform-generated shipments. The distinction is important, though no point in limiting reporting functionality for one over the other as there is no fundamental difference -Order-specific activity archive is very short(2 months) - hope to improve this in the future -Many common-sense features need implementation or improvement upon, though support elects to create features based on votes and not to improve quality of life