--- description: OnSIP : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OnSIP - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de VoIP](/directory/30940/voip/software) > [OnSIP](/software/158706/onsip) # OnSIP Canonical: https://fr.capterra.ca/software/158706/onsip Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/158706/onsip?page=2) > Créez votre système téléphonique d'entreprise avec le clavardage vidéo, le reporting sur les files d'attente, les standards automatiques, la messagerie vocale, la gestion des appels, etc. > > Conclusion : 78 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 78 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Junction Networks - **Pays**: New York, É.-U. - **Fondé**: 2004 ## Contexte commercial - **À partir de**: 18,95 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Royaume-Uni, États-Unis ## Fonctionnalités - Alertes/Notifications - Automated Attendant - Autorisations basées sur les rôles - Conférences - Distribution automatique des appels - Distribution des appels - Enregistrement des appels - Extensions virtuelles - Filtrage d'appels - Gestion de la communication - Gestion des centres d'appel - Gestion des contacts - Gestion des listes d'appels - Gestion des listes d'attente - Groupes d'appel - Identification de l'appelant - Journalisation des appels - Liaisons SIP - Messagerie vocale - PBX - Rapports et statistiques - Rapports personnalisables - Rapports sur les appels - Routage des appels - Suivi des appels - Suivi des appels - Tableau de bord d'activités - Third-Party Integrations - Transfert d’appel ## Intégrations (3 au total) - HubSpot CRM - Odoo - Zendesk Suite ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de VoIP](https://fr.capterra.ca/directory/30940/voip/software) ## Catégories connexes - [Logiciels de VoIP](https://fr.capterra.ca/directory/30940/voip/software) - [Systèmes téléphoniques pour entreprise](https://fr.capterra.ca/directory/31101/business-phone-systems/software) - [Systèmes d'autocommutateur téléphonique privé](https://fr.capterra.ca/directory/31102/cloud-pbx/software) - [Logiciels SIP (softphone)](https://fr.capterra.ca/directory/31029/softphone/software) ## Logiciels similaires 1. [Ringover](https://fr.capterra.ca/software/169627/ringover) — 4.7/5 (858 reviews) 2. [800.com](https://fr.capterra.ca/software/208208/800-com) — 4.7/5 (313 reviews) 3. [3CX](https://fr.capterra.ca/software/158704/3cx) — 4.4/5 (465 reviews) 4. [Nextiva](https://fr.capterra.ca/software/175788/nextiva) — 4.6/5 (914 reviews) 5. [RingEX](https://fr.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) ## Avis ### "I am in love with OnSIP, It has simplified my life\!" — 5.0/5 > **Abigail** | *12 avril 2019* | Design | Taux de recommandation : 10.0/10 > > **Avantages**: I love that I can now add business lines into my home office for a fraction of the cost of doing it through the local phone company and I have clear crisp phone service. Everytime I have needed customer service I have had an excellent experience and they have taken care of each issue with great care and speed getting me back online and going again quickly. With my home office phone I can have up to 4 lines (depending on the phone you can have many more) and I can tell which is ringing so I know how to answer properly and helps me to be more professional. So, so much easier than having my cell phone ring all the time. > > **Inconvénients**: It doesn't have a texting feature, I just use Google Voice to get this feature it just means that I have to have 2 seperate numbers for my business. > > My experience has been great with OnSIP. They have exceptional customer service I've received exactly what I needed each time. I have a personal coach who checks in with me every so often to ensure that things are going good as well. I highly, highly recommend using this cost effective service for your at home business\! ----- ### "Works everyday all day long" — 5.0/5 > **Tim** | *18 décembre 2025* | Biens de consommation | Taux de recommandation : 10.0/10 > > **Avantages**: It works consistently, this is critical of any communications tool. You can setup and forget and when you have need of another feature it is fairly simple to implement. If you have any trouble the tech support personnel are outstanding and patient. > > **Inconvénients**: I do have trouble at times installing the updates. They are not too frequent but I usually have to try multiple times to get an update installed. > > We have been using the OnSIP product for over 10 years and have yet to outgrow its features. Very pleased with its consistent performance ----- ### "Great Cutomer Service- Always." — 3.0/5 > **Christian** | *21 juin 2023* | Cabinet d'avocats | Taux de recommandation : 5.0/10 > > **Avantages**: the Customer service is always on point. I inherited the service. > > **Inconvénients**: The Mobile feature is not perfect. It would be nice to call an extension and see if the person was available insted of instantly tranferring. Aslo, the mobile ringtone. It's obnoxious. Ringtone options would be good ----- ### "Great Customer Service/Solutions" — 5.0/5 > **Maribel** | *9 décembre 2025* | Institutions religieuses | Taux de recommandation : 10.0/10 > > **Avantages**: Communication and learning curve. The menu is there, but the support to learn the menus and issues in the situation was excellent > > **Inconvénients**: Nothing, I believe they are in the right course in training for the issues you may have. Professional, personal, courteous, and aware of the situation. Great training. > > I had so many questions, from reports to finding different issues of our own, and it was such an amazing support. ----- ### "Phone Support" — 5.0/5 > **Silvia** | *10 janvier 2026* | Comptabilité | Taux de recommandation : 10.0/10 > > **Avantages**: The phone support was exceptional in my call today. I had questions about updating the phone lines, adding an 800 number that worked immediately \& assisted me in call forwarding \& connecting my answering service to our > > **Inconvénients**: Your phone support is very knowledgeable \& I was able to speak to a person. The phone support was able to guide me in clear English. > > Great people with extensive knowledge of the phone system. It was easy to ask my questions and receive easy instructions. ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/158706/onsip?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/158706/onsip) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées