--- description: Talkwalker : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Talkwalker - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils pour community manager](/directory/30781/social-media-marketing/software) > [Talkwalker](/software/161487/talkwalker) # Talkwalker Canonical: https://fr.capterra.ca/software/161487/talkwalker Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/161487/talkwalker?page=2) > Une plateforme de social listening, de social intelligence et d'analytique conçue pour aider les entreprises à prendre les meilleures décisions possible. > > Conclusion : 24 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Talkwalker? Les PME, agences et grandes entreprises. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 24 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Talkwalker - **Pays**: Luxembourg, Luxembourg - **Fondé**: 2009 ## Contexte commercial - **À partir de**: 9 600,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: 11–50, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, espagnol, français, italien, japonais, portugais - **Pays disponibles**: Allemagne, France, Inde, Japon, Luxembourg, Royaume-Uni, Singapour, États-Unis ## Fonctionnalités - Analyse de la concurrence - Analyse des campagnes - Analyse des sentiments - Analyse des tendances - Analyse du public - Analyse visuelle - Ciblage du public - Collecte de données multicanal - Engagement des clients - Filtrage des mots-clés - Gestion de la réputation numérique - Gestion des campagnes - Gestion des commentaires négatifs - Hashtag Tracking - Intégration des médias sociaux - Mesure des performances - ROI Tracking - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Real-Time Notifications - Recherche/Filtre - Segmentation de la clientèle - Suivi de l'engagement - Suivi des campagnes - Suivi des indicateurs clés de performance - Suivi des marques - Suivi des mots-clés - Suivi des médias sociaux - Surveillance des concurrents - Tableau de bord - Tableau de bord d'activités - Visualisation de données - Web analytics ## Intégrations (5 au total) - Google Analytics 360 - Hootsuite - Meta for Business - Tableau - Twitter/X ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Outils pour community manager](https://fr.capterra.ca/directory/30781/social-media-marketing/software) ## Catégories connexes - [Outils pour community manager](https://fr.capterra.ca/directory/30781/social-media-marketing/software) - [Logiciels d'analyse des réseaux sociaux](https://fr.capterra.ca/directory/31655/social-media-analytics-tools/software) - [Outils de gestion des médias sociaux](https://fr.capterra.ca/directory/31028/social-media-monitoring/software) - [Logiciels de gestion de réputation en ligne](https://fr.capterra.ca/directory/30750/reputation-management/software) - [Logiciels de Social Listening](https://fr.capterra.ca/directory/33397/social-listening-tools/software) ## Logiciels similaires 1. 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[Mailchimp](https://fr.capterra.ca/software/110228/mailchimp) — 4.5/5 (17572 reviews) ## Avis ### "Excellent product for the analysis and monitoring of social networks" — 4.0/5 > **Grace** | *3 mars 2021* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: It is an excellent tool for segmenting the audience, it offers an excellent system, the dashboard and reports are good too, it is very useful when it comes to campaign analysis, I can also use it for a variety of different auditory use cases, it also provides a large number of innovative functions, its reports can be customized and sent by email, it allows you to follow your communication campaigns and analyze the results, it also allows complex queries and sophisticated analyzes, the device is very intuitive and well designed. > > **Inconvénients**: It is a very good and useful tool for strategies in social networks, I have nothing bad to mention about Talkwalker, its performance is very correct and it fulfills its functions correctly. > > This software provides us with all the data and indicators we need, it allows us to have a better perspective, it also offers me a very complete review on multiple topics, it has been very useful for our team when receiving information about our brand, now we have the possibility to access to different results and queries, it offers us faster reaction times, helps us in many useful ideas. ----- ### "Talkwalker - a fast & easy to use social media monitoring tool" — 4.0/5 > **Utilisateur vérifié** | *5 février 2022* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: Fast, easy to use, super helpful managing the sentiment, super cool in widgets and reporting, cool features like sending emails to users and crisis monitoring...all of these things are super cool > > **Inconvénients**: its limitation that it can only be used as a social media listening tool \& that its not a unified solution which can have not just sentiment but advertising spends \& content management included as well > > It is easy to use. Its a great step for me upgrading myself from social studio to talkwalker and i dont regret it ----- ### "Talkwalker- Though presentation is good but poor data minning capacity" — 3.0/5 > **Utilisateur vérifié** | *18 août 2019* | Services et technologies de l'information | Taux de recommandation : 6.0/10 > > **Avantages**: It has lots of filters which give us many choices to make our data more specific and precise. Apart from this it visualization is awesome and that makes it very cool to use as we have everything on screen whatever we need. It is quite easy to use and query formation is also good. But the most important thing is that it has a separate dashboard thing in it which helps to segregate multiple clients. > > **Inconvénients**: Data mining is very poor and sentiment tagging is also very poor. No when can trust in its data as it could be wrong. Second thing is that it shows different data on the dashboard and when we download it then data count become different > > Not so much satisfied but it helped me in better visualization of data and help me understanding more metrics of analytics. But the overall experience is not so good ----- ### "Transforming Social Listening Tool" — 5.0/5 > **Karan** | *3 février 2025* | Études de marché | Taux de recommandation : 10.0/10 > > **Avantages**: Talkwalker is an amazing Social Listening tool, the conversations analytic that the tool provides is outstanding. The quick search feature is good, it helps us do an audit for any brand or topic quickly. and gives us the overall mentions, sentiment analysis and topic bifurcation. > > **Inconvénients**: The pricing module, seems expensive. there are competitive tools in the market who provide less amount pacakge ----- ### "Web listening made simple (but with limits)" — 4.0/5 > **Guido** | *5 décembre 2020* | Marketing et publicité | Taux de recommandation : 6.0/10 > > **Avantages**: I like the very user friendly interface: it's simple to browse through its functions and features. Help pages are comprehensive and useful. Support is great: whenever you have doubts or problems, they are available to help you find the best solution to your needs (mail, phone, virtual meeting). It can scan many web properties (websites, blogs, forums, most social media) for keywords or hashtags. Keyword creation is quite easy, also for very complex "constructions" (with many operators letting you build any kind of expression). It is a bit pricy, but when compared to similar platforms it turns out that it's one of the cheapest. > > **Inconvénients**: Listening is very limited on Facebook and Instagram (because Facebook limits what's passed through its APIs, after privacy concerns of the past years). Automatic analysis of the sentiment of the mentions is not totally satisfying, requiring a lot of manual work to correct the platform suggestions. There is no analysis of the profiles who mention your keywords. In the end, it's very useful to track possible "crisis events", but it's not very useful if you want to analyze how certain topics or brands are treated on the web, to understand what people talk about and where this occurs. > > We use it in our agency to track the brand names of some clients and to discover trends and topics around certain brands or products. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/161487/talkwalker?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/161487/talkwalker) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Données structurées