18 ans à aider les entreprises canadiennes
à choisir le meilleur logiciel

En savoir plus sur Clover

En tant que système de point de vente et de paiement tout-en-un, Clover intègre les fonctions d'une caisse enregistreuse, d'un terminal de paiement par carte et d'un système de point de vente.

En savoir plus sur Clover

Avantages :

We loved using the Clover system for a recent event. It was very easy to use and navigation-friendly.

Inconvénients :

They cost to much they lied about the monthly payment.

Clover - Notes

Note moyenne

Simplicité d’utilisation
4,0
Service client
3,3
Fonctionnalités
3,8
Rapport qualité-prix
3,4

Probabilité de recommander le produit

6,4/ 10

Clover a reçu une note globale de 3,8 étoiles sur 5 d'après 532 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (532)

Josh
Josh
Web Designer and Automator
Utilisateur LinkedIn vérifié
Internet, Travailleur autonome
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great Point of Sale payment processor for Small Companies

5,0 il y a 3 ans
Sous-titres en français disponibles pour la vidéo
Ariane
Chiropraticienne (Canada)
Hôpitaux et soins de santé, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Cliente SATISFAITE

5,0 il y a 4 mois

Commentaires : Service de soutien technologique 10/10
Franc, sans frais caché

Avantages :

Frais moins élevé que d'autres compagnies plus connues (ex: Square)

Inconvénients :

Machine plus lourde que celles comparables.

Grecia
Vice-président (Canada)
Restaurants, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

ils me facturent le double

1,0 il y a 2 semaines Nouveau

Commentaires : Le pire service que j’ai reçu
J’ai appelé et personne m’aide

Avantages :

n'a pas un bon service en français Ils m’ont chargé plusieurs mois sans service Ils m’ont envoyé deux contrats Je ne suis pas en mesure de payer pour rien. Vraiment je suis tannée

Inconvénients :

Je n’ai pas les produits, il sont bons mais je ne sais pas

Gaelle
Gerante (Canada)
Produits alimentaires, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Intuitif

5,0 l’année dernière

Avantages :

Logiciel pour TPE bien intégré au système de caisse Comelin, les fonctionnalités sur le TPE sont nombreuses et la navigation est intuitive. Le prix est également très attractif.

Inconvénients :

Quelques bug parfois le lendemain de MAJ mais l’équipe technique est réactive

Oluwa-Locheyi
Oluwa-Locheyi
Agent Commercial (Bénin)
Utilisateur LinkedIn vérifié
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Clover : Un logiciel de Marketing

4,0 l’année dernière

Avantages :

Clover est un logiciel qui me permet de gérer mon entreprise. Il m'aide à gérer mon stocks de détail, a vendre et à analyser les ventes .

Inconvénients :

Clover ne présente pas de problème pour mon utilisation.

bi ta innocent
Agent (Côte d’Ivoire)
Logiciels, Travailleur autonome
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Bon 😋

4,0 l’année dernière

Avantages :

Clover est efficace, car il facilite les paiements en ligne

Inconvénients :

Sa sécurité 🔐 est moyennement faible . Je pense son géni doit être rénové

dominique
dg (Canada)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Facile d'utilisation, excellent service

5,0 l’année dernière

Avantages :

excellent service pour l'installation, frais clairs et raisonnables.

Inconvénients :

Aucun, tout était très bien. Plus simple et convivial que ses compétiteurs

Josh
Josh
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Design, Travailleur autonome
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Great Point of Sale payment processor for Small Companies

5,0 il y a 3 ans

Commentaires : Great product for going to trade shows and selling products there remotely and when they don't buy from the website. It is quick to make an amount they need to pay.

Avantages :

I like that I only had to pay for the unit that hooks to my phone and then there is no monthly fee unless I need more features.

Inconvénients :

No way to take a payment without or with bad internet and then hold for later until there is service.

Autumn
Administration (É.-U.)
Cabinets médicaux, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Clover has been a breeze!

5,0 il y a 3 mois

Commentaires : When setting up our clover account, we had minimal issues. The customer service team is always responsive and quick to answer any questions we may have. Our rates are phenomenal - the lowest rate % we have been able to find! Everything you need is right on your clover device - inventory, prices, adding disounts, receipts.... SUPER SIMPLE!

Avantages :

I really enjoy using Clover because its EASY! The card processing steps are so simple and the machine is smooth to navigate!

Inconvénients :

I have zero negative comments about Clover.

Stephanie
Hairstylist (Canada)
Services aux consommateurs, Travailleur autonome
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Wouldn't suggest clover

1,0 il y a 6 mois

Commentaires : Terrible and the customer service is not great.

Avantages :

I did not like anything about clover and wouldn't suggest it to anyone.

Inconvénients :

Customer service and the communication was terrible always. The machines were always loosing power and shutting off regardless of being charged. Had to get that fixed twice. They switched my business name on file and my clients thought there was fraud with their transactions. That never got resolved before leaving. They never apologized for the mistake on their end. I had to call consistently telling them I sent the cancellation form as I was getting emails everyday to cancel when I had sent it out 4 times. Finally called and admitted they received it but hadn't gotten back to me. I'm also passed my 5 year contract and they harass to pay $500 .

Jyll
Intuitive Coach (É.-U.)
Services à la personne et aux familles, Travailleur autonome
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

No integrity - from 5 stars to 1 star

4,0 il y a 9 mois

Commentaires : I joined CloverConnect in 2022 and was excited to use their services. I had a decent experience up until Jan 2024 when I was charged an annual "security fee" of $215. When I received the payment notification email (that I receive monthly when they collect their fees), I was shocked at the amount and called customer service. They informed me that there was an announcement about this upcoming fee in my November 2023 statement. I never knew I got a statement let alone how to find it in my dashboard. They told me how to find it and sure enough, in a small print paragraph, there was information about this change. I asked why I wasn't emailed about this - emailing an announcement about a change is standard procedure. No response. Despite talking to multiple agents and a manager about how, at the minimum, I should have been notified via email of this change, CloverConnect said it was my responsibility to look at my statements each month. My response is that I don't need to look at the statement when I'm receiving emails on each transaction and an email about the monthly fees taken. CloverConnect would not refund the $215. I asked for my Merchant agreement multiple times - never got one sent to me. I scoured their websites for information on this annual fee - it is not documented anywhere. I emailed Support asking for info - no response. Meanwhile, I was receiving emails from other Businesses I work with notifying me of their updated Terms, etc. I just received another one today which reminded me that I wanted to write this review! CloverConnect made a poor decision and lost a (previously) happy customer. They exhibit zero communication with their merchants, zero ability to resolve conflict, and most importantly, they lack integrity. I chose to cancel them (and lose the $215) because I cannot be in Business with a company that doesn't have integrity, doesn't communicate major decisions that affect me (their merchant), and places the blame on me for not reading my monthly statement.

Avantages :

Ease of set-up and use, monthly fees, and it integrated with Book Like A Boss booking software.

Inconvénients :

Support was a bit slow to respond to issues. CloverConnect does not communicate via email regarding important changes that affect the merchants. CloverConnect lacks integrity.

Saemi
Saemi
artist (É.-U.)
Utilisateur LinkedIn vérifié
Art/artisanat, Travailleur autonome
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

not recommend it

4,0 il y a 6 mois

Commentaires : the overall experience was marred by high fees and poor customer service. The setup was smooth initially, but the customer service was slow and unhelpful. I was not adequately informed about charges, and I had to make three calls to speak with the right agent to resolve the issue and cancel the service.

Avantages :

Honestly that I do not have like most about clover... I have a bad Experience ..

Inconvénients :

at least is simple and simple.. however there are better one Than this.. I would not recommend it

Brayden
Managing Director (Canada)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Small Business’: Stay Away from clover financing

2,0 il y a 8 mois

Commentaires : Good customer service overall but terrible company for small business financing with interesting unusual policies to see offers of financing when they won’t even give a preapproved or estimated amount,

Avantages :

The interface and clover debit terminals.

Inconvénients :

Clover makes illegitimate offers to clients for financing as cash advance. But when it actually come does to seeing a potential amount you can get they waste your time by requesting you pay off any outstanding amount with other creditors. I understand not having two loans at once but baiting customers into demanding they pay off a loan before even seeing a potential amount could leave them in a deficit, leaving the client with no other option but to take there offer either good or bad. This is bad and dangerous for small business’ so be warned. Stay far away from clover financing as it could be detrimental to small business’.

Dana
Remote CSR (É.-U.)
Vétérinaire, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Payment Processing System

5,0 il y a 5 mois

Commentaires : We use the clover terminals directly in office and team members who work remotely are able to process payments directly over the phone using the virtual terminals.

Avantages :

We're able to easily process our transactions through the terminals as well as remotely online.

Inconvénients :

The product is fantastic. The only thing I wish was that the processing terminal was the first page that opened up.

Jessica
Owner, Physician (É.-U.)
Médecine douce, Travailleur autonome
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use for home visit professionals

5,0 il y a 2 mois

Commentaires : I utilized Clover and the CloverGo app to manage card payments in my chiropractic office and for home visits.

Avantages :

Ease of use within the app, the device was convenient as well (small size, easy to sync with phone).

Inconvénients :

Difficult to track payments to apply in another program unless details were manually added into the notes on the payment prior to it being processed.

Jessica
Admin (É.-U.)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Clover business owners insights

4,0 il y a 2 mois

Commentaires : Furthermore using clover is very helpful when it comes to taking payments from small to large businesses, user friendly, cloud based, you can give certain rights to your users.

Avantages :

Clover is very user friendly, they have different hardware options they can operate from and cloud based system.

Inconvénients :

The only cons I would have about Clover is that they could be high price, they have sometimes system crashes, it can take offline payments, but some they may require internet connection

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Construction, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Save your money

3,0 il y a 10 mois

Avantages :

The initial implementation was relatively easy.

Inconvénients :

Statements were challenging to reconcile. Customer Service should be referred to as Customer Dis-service.

Amanda
owner (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Do not use Clover if you own a salon/spa/massage business ! Absolutely awful

1,0 l’année dernière

Commentaires : I can not believe the absolute horrible customer service. No call backs, no answers, no help what so ever! I can't use the program in the most critical time of business. (right before Christmas) I am just blown away at how awful and time consuming this has become. It is literally slowly destroying my business.

Avantages :

When we first contacted clover we had two specialists. Both of which helped set everything up in a super easy process.

Inconvénients :

After about 4 months, both of the people that we had contact with either left, or were fired. We have not received any help from customer service since.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : Version d’essai gratuite
Source de l'avis

Alternatives envisagées :

The excess fees that Clover charges

1,0 il y a 11 mois

Commentaires : I didn't care for the system due to the unfair charges my customers received.

Avantages :

The ease of use of the online pos systems.

Inconvénients :

That they changed my customers extra fees for using a credit or debit card. On top of what I was already paying them monthly.

Joe
Joe
Director of new products (É.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Clover: Not as reliable as before the switch.

1,0 l’année dernière

Commentaires : They've nearly put us out of business due to the migration from payeezy to clover. The most frustrating part was the fact that the representatives from clover acted like it's just par for the course and that we should just accept it.

Avantages :

Our bank migrated from Payeezy to Clover. The migration was easy and was done without our input.

Inconvénients :

Our bank migrated from Payeezy to Clover. The migration did not migrate all of the previously existing credit cards into the clover account causing over half of our recurring payments to fail the next month.

Nida
Head of Product Development (Émirats arabes unis)
Mode et vêtements, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Versatility

4,0 il y a 5 mois

Commentaires : The Clover POS system provides a comprehensive and flexible solution for managing various business operations. Its user-friendly interface and extensive customization options allow businesses to tailor the system to their specific needs. However, users may find the overall cost to be relatively high, especially when considering hardware, software, and transaction fees. Despite this, the system's robust features, such as inventory management, sales reporting, and customer engagement tools, make it a powerful choice for many businesses looking for an integrated point-of-sale solution.

Avantages :

One of the standout features of the Clover POS system is its versatility. The Clover system offers a range of hardware options and a customizable software platform that can be tailored to fit the specific needs of various types of businesses, from retail to restaurants. This flexibility allows businesses to manage sales, inventory, and customer relationships efficiently, all from a single integrated system.

Inconvénients :

One drawback of the Clover POS system is its cost structure. While the system offers a range of features and customization options, it can become expensive, particularly with the additional costs for hardware, software, and transaction fees. This can be a barrier for smaller businesses or those with tight budgets.

Grace
Owner (Canada)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very poor service and very confused company, no secure for your money.

2,0 il y a 10 mois

Commentaires : Very frustrating experience, customer service department has no idea what to do, managers say things and never do it.

Avantages :

Nothing for comment, poor customer service no one is responding.

Inconvénients :

Nothing to say like them, it was nightmare with this company. Every day have to check bank statement make sure they deposit money and not stealing money.

Randy
Owner (É.-U.)
Hôpitaux et soins de santé, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Clover Merchant Processing

5,0 il y a 5 mois

Commentaires : So far so good. We've been using them since 2017.

Avantages :

All the information that I need is easy to see on the dashboard. Their devices look slick, modern, & hi-tech.

Inconvénients :

Their terminals are expensive. They no longer allow payment requests/invoicing for healthcare offices.

Katherine
Owner (Canada)
Production alimentaire, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

HORRENDOUS customer service, over and over

1,0 il y a 8 mois

Commentaires : TERRIBLE. DO NOT PURCHASE WITH CLOVER. criminals.

Avantages :

Zero. Being bombarded with negative reviews from customers due to ongoing issues with refunds

Inconvénients :

DO NOT USE THIS COMPANY. I have had customers harassing me regarding refunds that were promised WEEKS ago. I have called numerous times and it's always a different excuse... "we need more internal information", "we have no record of your call" - despite having reference numbers and names of each person I spoke to. I have paid an arm and a leg for my store system and in monthly fees. I regret it entirely. HORRIBLE CUSTOMER SERVICE.

Nick
Gun store (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

2nd amendment friendly processor!

5,0 il y a 8 mois

Commentaires : Very positive. Employees ive spoken too where nice. It was easy to add extra processors.

Avantages :

It is very hard to find anybody that will want to work with a second amendment business. I was suggested Clover and was doubtful. When I contacted them they were extremely nice and told me they were all in on providing for a second amendment community! Setup was a breeze and ive never had a issue with them!

Inconvénients :

I've not had a negative experience yet. So i cannot complain

Kevin
CEO (É.-U.)
Comptabilité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Find another option. You have been warned.

1,0 l’année dernière

Commentaires : Absolutely terrible. They will tell you anything to get your business but then when there’s a problem, they are nowhere to be found. Do not do business with these guys if you are in the southwest, or California. Trust me. Don’t make them the same mistake I did.

Avantages :

I like the ability to send credit card invoices directly to clients that are encrypted.

Inconvénients :

These guys cannot be trusted. My dollar volume is close to $1 million a year and my average sale was between $2500 and $5000. I do tax consulting. When Clover suspects anything on your account, they will hold your money. They will also take their fees out of your account without paying you. I have had $90,000 on hold for Eight days so far. Clover is unresponsive, they don’t give me a timeframe of what’s happening, or anybody to talk to. My rep is in Arizona, and California, and I would avoid her like the plague.