--- description: OnPay : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OnPay - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de conformité](/directory/30110/compliance/software) > [OnPay](/software/167109/onpay) # OnPay Canonical: https://fr.capterra.ca/software/167109/onpay Page : 1/20\ Suivant: [Page suivante](https://fr.capterra.ca/software/167109/onpay?page=2) > "C'est un système simple, rapide et adapté aux mobiles qui ne nécessite pas de longues formations." Les cinq meilleurs systèmes de paie pour PME de l'Entrepreneur. > > Conclusion : 461 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise OnPay? Les personnes qui considèrent que les charges sociales et les déclarations d'impôts ne devraient pas être des processus si complexes. OnPay simplifie la paie, automatise (et garantit) les déclarations et paiements d'impôts, se synchronise avec Xero et QuickBooks et peut même gérer les avantages. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 461 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: OnPay - **Pays**: Atlanta, É.-U. - **Fondé**: 2007 ## Contexte commercial - **À partir de**: 49,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais, espagnol - **Pays disponibles**: États-Unis ## Fonctionnalités - Administration de l'assurance maladie - Archivage et rétention - Base de données des employés - Conformité fiscale - Contrôle du processus d'approbation - Contrôles/Permissions d'accès - Formulaire W-2 - Gestion de la conformité - Gestion de la déduction - Gestion de la formation - Gestion de la paie - Gestion des audits - Gestion des avantages - Gestion des avantages des employés - Gestion des documents - Gestion des employés - Gestion des flux de travail - Gestion des tâches - Impression de chèques - Inscriptions aux avantages en ligne - Intégration des employés - Manuel de l'employé - Portail employés - Portail libre-service - Prise en charge de plusieurs états - Profils des employés - Rappels - Rapports de paie - Suivi de la conformité - Suivi des vacances/congés - Suivi du temps - Tableau de bord - Tableau de bord d'activités - Tableau de bord des avantages - Versement direct ## Intégrations (8 au total) - Deputy - Humanity Schedule - QuickBooks Online - QuickBooks Online Advanced - QuickBooks Time - Turbotax - When I Work - Xero ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de conformité](https://fr.capterra.ca/directory/30110/compliance/software) ## Catégories connexes - [Logiciels de conformité](https://fr.capterra.ca/directory/30110/compliance/software) - [Outils d'intégration des employés](https://fr.capterra.ca/directory/30819/onboarding/software) - [Logiciels de gestion des avantages sociaux](https://fr.capterra.ca/directory/10025/benefits-administration/software) - [Logiciels de paie](https://fr.capterra.ca/directory/30202/payroll/software) - [Logiciels de ressources humaines](https://fr.capterra.ca/directory/5/human-resource/software) ## Logiciels similaires 1. [Deel](https://fr.capterra.ca/software/205015/deel) — 4.8/5 (4265 reviews) 2. [Rippling](https://fr.capterra.ca/software/172127/rippling) — 4.9/5 (4614 reviews) 3. [Paylocity](https://fr.capterra.ca/software/86714/webpay) — 4.3/5 (1822 reviews) 4. [RUN Powered by ADP](https://fr.capterra.ca/software/185859/run) — 4.6/5 (1333 reviews) 5. [ADP Workforce Now](https://fr.capterra.ca/software/155895/workforcenow) — 4.4/5 (7170 reviews) ## Avis ### "Payroll for our company is handled via OnPay" — 5.0/5 > **Sara** | *6 mars 2023* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10 > > **Avantages**: Thanks to OnPay, I can now run all of my commissions once a week, which is considerably more convenient for both my clients and my team. After a lot of research, I settled on OnPay, and I couldn't be happier with my decision. It was smooth sailing all the way through the transfer they facilitated for me in the middle of last year. > > **Inconvénients**: I'd like new hires to use the app to fill out more information, such as their Emergency Contact information. Instead than needing to log in and check, it would be great to be alerted when a candidate has accepted a proposal. > > Payroll is processed, taxes are paid and filed, and year-end reports are generated all through OnPay. The reason I went with OnPay is that they provide a turnkey service at a reasonable price. The onboarding process was painless, and customer service has been superb. ----- ### "Great service and easy to use" — 5.0/5 > **Olga** | *29 décembre 2025* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10 > > **Avantages**: Customer support is very good and reliable. Flexible communication methods, can use email, or phone, whichever you prefer. > > **Inconvénients**: Not being able to set date of payroll check to be sooner to when I ran payroll l. I wish I could make the date of check closer. > > Great experience\! Being new to payroll it's very important to find a supportive service that will be easy to navigate\! ----- ### "Product is "meh", Customer Support is subpar." — 2.0/5 > **Lowell** | *27 janvier 2021* | Services aux consommateurs | Taux de recommandation : 0.0/10 > > **Avantages**: I was able to get up in running and execute an actual payroll in less than an hour. No two to three week, multi-step jump hooping process like competitors (Wagepoint, for example.) > > **Inconvénients**: The customer support is awful. I send e-mail after e-mail to their customer support addresses and never get a response. When I finally get a hold of someone they say they have no record of getting my e-mails. Yet when I respond to their e-mails they get them just fine. The last time they opened a ticket on their side I asked them to look into why I could not open tickets via e-mail. Absolutely no response. At the end of December they sent an e-mail asking me how likely I was to recommend OnPay. On a scale of 0 to 10, I gave them 0. The prompted to me as to why. My response was that they never respond to my support requests. At the end of the form they stated someone would investigate and get in touch with me shortly. A few moments later I received a blank/empty support ticket. I thought "finally, we'll get this fixed." A week passed.. the two... So I responded to the blank support ticket asking for an update. Nothing. > > On-boarding was great while in the actual software. A day later I received a support e-mail welcoming me to OnPay and asked me a few questions to understand how I was going to use the product and help me get up and running faster. Nowhere in that e-mail did it state a response was required and if I didn't respond I would forfeit the capability of direct deposit. I have since attempted to get that capability via support ticket no less than 5 times to never get a response from OnPay. The software usability is ok. I don't find it as user friendly as it could be. Simple things like a getting a payroll summary after the fact seem impossible. I can get check reprints but once I exit out of the payroll run I cannot seem to get that PDF of the payroll summary. I spent an hour one evening looking to no avail. The dashboard is "meh". Customization is almost non-existent. There is stuff there I'd like to remove but can't and stuff I want there that isn't available. For on-boarding a new employee... you can create a task to have the employee complete the I9 online and have a supervisor review it. However, I still have been unable to find that I9 to review it. If the employee loses or deletes their invite, you have to delete the invite and recreate it.. you can't simply resend the invite. Sometime I suffer from OCD and if the employee misspells a street name or is inconsistent in capitalization you can't correct it or you delete all the W4 data the employee typed in. ----- ### "Great for Micro business" — 5.0/5 > **Marylenny** | *23 août 2025* | Services environnementaux | Taux de recommandation : 10.0/10 > > **Avantages**: After searching and looking for a payroll provider, I ended up with onpay. The deciding factor was the value. As a small/micro business my payroll is not consistent so i enjoyed the flexibility of having unlimited payroll and states. The response time was also very impressive. I also like the ease of onboarding and working with the platform. > > **Inconvénients**: I dislike that there is not an option to suspend the account for the months that i will not need it. > > Everything was easy, the onpay team was very responsive and quick to answer my questions. I am still navigating tools but it is pretty intuitive. ----- ### "Payroll Setup" — 5.0/5 > **Susan** | *31 octobre 2025* | Gestion des investissements | Taux de recommandation : 10.0/10 > > **Avantages**: OnPay has made setting up my payroll easy and manageable. I was assigned an account manager, a real person, who met with me to understand my payroll needs and walked me through the set up process from start to finish. Overall, a wonderful experience\! > > **Inconvénients**: Nothing, from the very beginning, Onpay walked me through the entire process with a real live person and not a chatbot. > > Seamless, easy, manageable, consumer friendly website. ----- Page : 1/20\ Suivant: [Page suivante](https://fr.capterra.ca/software/167109/onpay?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/167109/onpay) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées