--- description: User Interviews : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: User Interviews - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils UX (expérience utilisateur)](/directory/31036/ux/software) > [User Interviews](/software/169122/user-interviews) # User Interviews Canonical: https://fr.capterra.ca/software/169122/user-interviews Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/169122/user-interviews?page=2) > User Interviews aide les équipes à prendre de meilleures décisions grâce à un recrutement rapide et abordable et à la gestion des opérations de recherche. > > Conclusion : 32 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise User Interviews? User Interviews aide les équipes produit, design, UX et marketing. La solution est destinée aux entreprises, aux agences et aux travailleurs indépendants qui donnent la priorité aux utilisateurs, aux tests et aux itérations pour créer de meilleurs produits. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 32 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: User Interviews - **Pays**: Cambridge, É.-U. - **Fondé**: 2015 ## Contexte commercial - **À partir de**: 49,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Allemagne, Australie, Canada, France, Nouvelle-Zélande, Royaume-Uni, États-Unis ## Fonctionnalités - Analyse des recherches utilisateurs - Annotations - Ciblage du public - Créateur d'enquêtes - Création de prototypes - Distribution multicanal - Enquêtes et feedback - Enregistrement et transcription vidéo - Gestion des enquêtes et sondages - Gestion du panel - Indicateurs quantitatifs - Modèles personnalisables - Outils de collaboration - Parcours utilisateur - Rapports et analyses - Rapports et statistiques - Tests d'utilisation - Third-Party Integrations ## Intégrations (9 au total) - Census - Google Meet - Lookback - Loop11 - Microsoft Outlook - Sprig - SurveyMonkey - Typeform - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Chat/Clavardage ## Category - [Outils UX (expérience utilisateur)](https://fr.capterra.ca/directory/31036/ux/software) ## Catégories connexes - [Outils UX (expérience utilisateur)](https://fr.capterra.ca/directory/31036/ux/software) - [Logiciels pour études de marché](https://fr.capterra.ca/directory/10041/market-research/software) - [Logiciels de test utilisateur](https://fr.capterra.ca/directory/32295/user-testing/software) ## Logiciels similaires 1. [BrowserStack](https://fr.capterra.ca/software/162900/browserstack) — 4.6/5 (764 reviews) 2. [Lyssna](https://fr.capterra.ca/software/178766/usabilityhub) — 4.6/5 (86 reviews) 3. [Hotjar](https://fr.capterra.ca/software/163516/hotjar) — 4.6/5 (539 reviews) 4. [Lightster](https://fr.capterra.ca/software/1063000/lightster) — 4.7/5 (9 reviews) 5. [XM for Strategy & Research](https://fr.capterra.ca/software/72396/strategy-and-research) — 4.7/5 (425 reviews) ## Avis ### "Simplistic yet Innovative\!" — 5.0/5 > **Jadah** | *5 décembre 2018* | Études de marché | Taux de recommandation : 10.0/10 > > **Avantages**: This software is extremely intuitive and does not require training nor comprehensive practice in order to be able to leverage effectively. It is a streamlined way to expand your reach and increase your audience. The program works fluidly and at an extremely balanced \& fair rate that allows for maximum use. I love this product\! > > **Inconvénients**: There are some projects that demand more dynamic programming, specifically display logic, but the beauty of this software is that if any issues do present themselves, the team is very quick to problem solve and provide solutions. > > The benefits are largely the saving of both time and money. This product delivers quality results at a low cost and comes packaged in a clean, well managed and extremely well serviced platform. I have had nothing but positive experiences interacting with various members of the team and highly encourage the use of this software to supplement any business need. ----- ### "Reliable Tool in the Tool Stack" — 5.0/5 > **Kelly** | *2 avril 2025* | Recherche | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to use, reliable participants, customer service > > **Inconvénients**: Missing some helpful features around scheduling, screener survey questions, and unmoderated workflows > > I've used User Interviews for years. I really appreciate, their product, their reach, and their commitment to maintaining a good participant pool. ----- ### "Seemingly Good Opportunity, Bad Experiences" — 1.0/5 > **Ananda** | *25 février 2025* | Services et technologies de l'information | Taux de recommandation : 3.0/10 > > **Avantages**: This is a work from home opportunity, which is in huge demand. > > **Inconvénients**: User Interviews needs to do a better job of monitoring and punishing scammer behavior by researchers on its platform. The researchers on the platform use "application surveys" to gather valuable yet remunerated feedback from users. These researchers also tend to refuse payment to users for vague and unfounded reasons, after users submit their feedback. User Interviews can be fantastic but as long as researchers like this are allowed to abuse the platform, the company will decline in user trust. > > Overall, it wasn't worth it to take on the participant opportunity at User Interviews. ----- ### "User Interviews allows for quick earnings simply by providing your own opinions\!" — 4.0/5 > **Natalie** | *22 mai 2025* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: User Interviews makes it really easy to earn for providing your opinion on personal experiences and even fun tasks. I get to express my feelings, provide useful information to researchers, and be rewarded. > > **Inconvénients**: Sometimes the listed tasks approve me but then reveal to be applicable. A recent example was where I passed the prequalifying survey, but the actual task questions were not compatible with my technology. It was frustrating. > > Overall, User Interviews has been very rewarding. I have been an active user for many years and appreciate how much I have been able to earn from simply providing my opinions in reasonable amounts of time obligated for doing so. ----- ### "Great for helping with recruiting" — 5.0/5 > **Rachel** | *7 avril 2023* | E-learning | Taux de recommandation : 8.0/10 > > **Avantages**: I appreciate that I can recruit relatively easily. It makes scheduling and recruiting for research projects much simpler than it usually is. > > **Inconvénients**: I think that the biggest downside is there are not that many features outside of recruiting. I think that this is understandable given the cost, however. > > Overall, User Interviews makes recruiting much easier when running research projects. The best feature is there is a pay as you go plan, so even if your organization isn't conducting research constantly, you can recruit as needed. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/169122/user-interviews?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/169122/user-interviews) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ko | | | pt | | | pt-PT | | ----- ## Données structurées