--- description: Zenbooker : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zenbooker - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour service de nettoyage](/directory/10062/maid-service/software) > [Zenbooker](/software/171455/zenbooker) # Zenbooker Canonical: https://fr.capterra.ca/software/171455/zenbooker Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/171455/zenbooker?page=2) > Logiciel de planification de rendez-vous en ligne spécialement conçu pour les entreprises de services à domicile. > > Conclusion : 17 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Zenbooker? Zenbooker est conçu pour les entreprises de services à domicile telles que les nettoyeurs, les plombiers et les services CVC qui souhaitent offrir une réservation et une planification en ligne attrayantes à leurs clients. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 17 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 3.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Zenbooker - **Pays**: Silver Spring, É.-U. - **Fondé**: 2017 ## Contexte commercial - **À partir de**: 29,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Nouvelle-Zélande, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Base de données de clients - Base de données de contacts - Devis - Emplacements multiples - Facturation - For Carpet Cleaners - Formulaires personnalisables - Gestion client - Gestion de la disponibilité - Gestion des calendriers - Gestion des courriels - Gestion des expéditions - Gestion des factures - Gestion des ordres de travail - Gestion des rendez-vous - Historique des services - Intégration de sites web - Messagerie SMS - Paiements en ligne - Paiements électroniques - Planification - Planification automatisée - Planification des tâches - Rappels - Recouvrement des paiements sur le terrain - Rendez-vous récurrents - Routage ## Intégrations (2 au total) - Google Maps - Stripe ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels pour service de nettoyage](https://fr.capterra.ca/directory/10062/maid-service/software) ## Catégories connexes - [Logiciels d'agenda](https://fr.capterra.ca/directory/30757/appointment-scheduling/software) - [Logiciels pour service de nettoyage](https://fr.capterra.ca/directory/10062/maid-service/software) - [Logiciels pour entreprises de nettoyage de tapis](https://fr.capterra.ca/directory/31417/carpet-cleaning/software) - [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software) - [Plateformes pour artisans](https://fr.capterra.ca/directory/31305/handyman/software) ## Logiciels similaires 1. [Calendly](https://fr.capterra.ca/software/148036/calendly) — 4.7/5 (4089 reviews) 2. [Google Calendar](https://fr.capterra.ca/software/213340/google-calendar) — 4.8/5 (4063 reviews) 3. [Jobber](https://fr.capterra.ca/software/127994/jobber) — 4.6/5 (1435 reviews) 4. [Goldie](https://fr.capterra.ca/software/1036086/goldie) — 4.8/5 (1135 reviews) 5. [ServiceWorks](https://fr.capterra.ca/software/183679/serviceworks) — 3.6/5 (115 reviews) ## Avis ### "The Best Online Booking Software" — 5.0/5 > **Kristin** | *24 mai 2024* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: I absolutely love Zenbooker\! The customer support team has been incredible, always so quick and helpful whenever I need assistance. The platform is extremely user-friendly, and I adore its modern, sleek design. One of my favourite features is the ability to send out automatic follow-up messages to clients, which has streamlined my workflow significantly. (My clients have also expressed how much they enjoy using the platform to book their appointments.) I highly recommend Zenbooker to anyone in need of a reliable and efficient booking system\! > > **Inconvénients**: When I first signed up a year ago, the support team's response time was slow, but that's completely changed now. ----- ### "Glad I found Zenbooker\!" — 4.0/5 > **Jakob** | *6 avril 2021* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: Zenbooker is thoughtfully designed with a great-looking UI. It's very easy to setup and use. The developer has been impressively responsive to my feedback and has implemented several features I've requested over the past few months. Pricing is flat-rate and affordable (no paying per user or paying extra for certain features). > > **Inconvénients**: It's load times need to be improved. Sometimes its slow to the point that our end users think it's not working. Hoping for a solution to this soon. ----- ### "Fantastic Concept ut just too slow" — 4.0/5 > **John** | *13 novembre 2022* | Énergies renouvelables et environnement | Taux de recommandation : 5.0/10 > > **Avantages**: This is the only product I have found for field sales that bring in the front end booking system and enables me to fully automate the entire process from booking a customer on the site to managing the field sales process. The build options are very flexible and links up to the website well. There is some limited tracking analytics and I'm able to finish the booking by going to an external confirmation page on my website which enables me to use google tracking for better conversion tracking. > > **Inconvénients**: The biggest problem with this product is the speed. The site is so slow that I think it is actually causing customers to leave and will likely make all the great things this product offers useless. Also, the mobile access whilst it has great features the combined fact that it is just a webpage and not an app, means that it constantly needs to reload which takes forever because the server is so slow. > > Overall, I chose this software because it literally did everything I needed it to (apart from accounts integration) fantastic booking syste, great field sales management and even managed payment and reviews. All this is taken away by an incredibly slow server which makes it all a little useless. ----- ### "Beautiful booking software, but lacks customer support and features" — 3.0/5 > **Utilisateur vérifié** | *15 février 2021* | Hôtellerie | Taux de recommandation : 3.0/10 > > **Avantages**: This software is great out of the box. The UI/UX is clean, easy to use and can be integrated on any website. You can customize the form to your liking, including any services your business offers and add-ons. It can lead to higher-conversions as the booking software is simple and elegant, unlike competitors. The initial features are are a must for any contract business, automatic follow-ups (to your employees and customers who book), customer CRM w/ notes, ability to add and restrict zip codes (which is great), uses Stripes as a payment processor- allowing you to accept all major credit cards and real-time pricing. > > **Inconvénients**: The biggest issue with the software is the lack of customer support and development of more advanced feature. When asking questions to their customer support, they are unresponsive to any questions. It's as if they abandoned the software and went MIA (Missing In Action). The way Zenbooker handles customer support is unprofessional for a booking software, especially when business owners are reliant on your software to keep their business afloat. As of 02/21, I still have received a customer support reply and it has been over a week. The other issue is, they don't have any API integrations; so you cannot use any of your popular payrolls without headache or CRM for advanced management. There is no team management (as of yet) and has been no news on any new software to come. You're basically left with their software out-of-the-box features and that's it. The date of writing this review (02/2021), the last software update was 8-months ago. > > Despite having great initial features, a beautiful booking form and simple functionality for customers, they have unresponsive support, no updates on any future software changes and appears that the team went MIA on the software (there has been no news, blog posts or even responses). Overall, if you're in business and have customers, I don't recommend until they fix their lack of support and professionalism. Otherwise, you'll be taking a risk on a software that could end tomorrow. ----- ### "I've found my new home\!" — 5.0/5 > **Kevin** | *4 novembre 2023* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: Oh my gosh, there are so many things to list for this question. What I like the most is that you can tell the developers of this software actually plan and strategize new features. Everything is laid out very well. It looks great out of the box and is super user-friendly. When sending an eta text to your customer the app automatically calculates how far you are away from the location. All you have to do is hit send. > > **Inconvénients**: They need a better estimate system. When emailing invoices that have a balance there should automatically be a payment link in the emails that connects to your stripe account so customers can pay right then and there. > > Hands down this is the best field management software I have tried. (I've either been with or tested the following: Workiz, Housecall Pro, ServiceMonster, TheCustomerFactor, Markate, Fieldpulse, and a few others) ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/171455/zenbooker?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/171455/zenbooker) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées