--- description: YouScan : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: YouScan - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de Social Listening](/directory/33397/social-listening-tools/software) > [YouScan](/software/173036/youscan) # YouScan Canonical: https://fr.capterra.ca/software/173036/youscan Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/173036/youscan?page=2) > Plateforme analytique élégante, facile à utiliser et optimisée pour les médias sociaux, qui aide les entreprises à s'améliorer en étant à l'écoute des clients. > > Conclusion : 106 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise YouScan? Grandes marques et agences ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 106 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: YouScan - **Pays**: Egkomi, Chypre - **Fondé**: 2009 ## Contexte commercial - **À partir de**: 499,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais, espagnol, portugais brésilien, ukrainien - **Pays disponibles**: Afrique du Sud, Albanie, Allemagne, Andorre, Anguilla, Antigua-et-Barbuda, Argentine, Aruba, Australie, Autriche, Bahamas, Bahreïn, Barbade, Belgique, Bermudes, Bolivie, Bosnie-Herzégovine, Brésil, Bulgarie, Bélarus et 91 de plus ## Fonctionnalités - Analyse de la concurrence - Analyse des campagnes - Analyse des sentiments - Analyse des tendances - Analyse du public - Analyse visuelle - Ciblage du public - Collecte de données multicanal - Engagement des clients - Filtrage des mots-clés - Gestion de contenu - Gestion de la réputation numérique - Gestion des commentaires négatifs - Intégration des médias sociaux - Mesure des performances - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Real-Time Notifications - Suivi de l'engagement - Suivi des marques - Suivi des médias sociaux - Surveillance des concurrents - Tableau de bord - Visualisation de données ## Intégrations (8 au total) - Freshdesk - HubSpot CRM - Instagram - Meta for Business - Microsoft Teams - Slack - Twitter/X - Zendesk Suite ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de Social Listening](https://fr.capterra.ca/directory/33397/social-listening-tools/software) ## Catégories connexes - [Outils de gestion des médias sociaux](https://fr.capterra.ca/directory/31028/social-media-monitoring/software) - [Logiciels d'analyse des réseaux sociaux](https://fr.capterra.ca/directory/31655/social-media-analytics-tools/software) - [Logiciels de Social Listening](https://fr.capterra.ca/directory/33397/social-listening-tools/software) ## Logiciels similaires 1. [Infegy Atlas](https://fr.capterra.ca/software/124219/infegy-atlas) — 4.6/5 (83 reviews) 2. [Sprout Social](https://fr.capterra.ca/software/121447/sprout-social) — 4.4/5 (606 reviews) 3. [Blabla](https://fr.capterra.ca/software/1079603/Blabla) — 5.0/5 (9 reviews) 4. [facelift](https://fr.capterra.ca/software/150410/facelift) — 4.4/5 (131 reviews) 5. [Mention](https://fr.capterra.ca/software/149705/mention) — 4.7/5 (288 reviews) ## Avis ### "A truly reliable partner for success" — 5.0/5 > **Filipe** | *6 février 2026* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: It is a very complete solution, both in terms of data quality and variety, as well as visualizations and overall user experience. The support team is excellent and always available, consistently providing helpful suggestions and solutions. They are truly committed to their clients’ success. > > **Inconvénients**: The plans could be more flexible in terms of pricing and number of mentions, and it would be great to have an engagement filter to better prioritize and analyze high-impact conversations. > > YouScan has been a reliable and strategic partner for our work. The platform enables deep social listening, strong insights, and confident decision-making, while the team genuinely cares about helping us succeed. It feels less like a vendor and more like a long-term partner. We are heavy users of the API, and they are always open to listening to clients’ needs and demands. ----- ### "Effective AI‑Driven Social Listening" — 5.0/5 > **Lubica** | *18 mars 2026* | Biens de consommation | Taux de recommandation : 10.0/10 > > **Avantages**: AI features increase speed \& quality --\> Insights Copilot helps team to get to insights faster and improves the overall quality of outputs. Query Assistant is a great helper when creating queries: The Query Assistant is highly appreciated, especially when building or refining more complex queries. It helps users structure logic correctly and speeds up the setup phase. Targeting consumer‑generated content is easier: Filters—especially Word of Mouth—are valued for focusing on authentic consumer conversations and reducing noise. Out‑of‑the‑box outputs help: The Digest and a more comprehensive word cloud are appreciated, reducing the need to build everything from scratch. Strong, responsive support: Fast, high‑quality responses from YouScan’s team > > **Inconvénients**: Insights Copilot examples: Provide more examples, avoid duplicates, ensure examples fit the insight summary and draw from broader sources. In some cases, too few examples are shown compared to the available mention base. Visual insights often are too sensitive when reading the OCR and with that we usually get a lot of noise. Would be great to have option how to show only what we want to show and eliminate irrelevant visual content. > > YouScan has proven to be a strong upgrade to our previous social media listening approach, primarily due to its user‑friendliness and AI‑driven insight generation, which contributed to its selection as the new SML provider after pilot testing and RFP evaluation. The tool significantly reduces manual effort compared to traditional keyword‑based social listening and enables us to ask more open, business‑oriented questions, supported by AI‑generated summaries and examples of real consumer mentions YouScan supports multilingual analysis through built‑in translation, enabling cross‑market analysis in English and reducing dependency on local‑language expertise for initial insight generation. ----- ### "quick and useful social listening source" — 4.0/5 > **Giancarlo** | *20 février 2026* | Marketing et publicité | Taux de recommandation : 8.0/10 > > **Avantages**: It's very intuitive. Not that difficult to understand and a quick source for recollecting and analyzing data. > > **Inconvénients**: There is some problems with no recollecting specific data. For example, I am searching for cars data, and gives some bikes data too. ----- ### "A monitoring tool designed to support professionals in their work" — 4.0/5 > **Alessandra** | *20 mars 2026* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Among the main strengths are certainly its ease of use, combined with the ability to carry out different types of analysis thanks to access to an extensive database. The application of filters is particularly valuable, as it allows users to select the desired level of analytical detail and offers a high degree of customization. In addition, the Insight Co-pilot feature helps quickly retrieve information and supports high-quality qualitative analysis. > > **Inconvénients**: One weakness I noticed lies in the limitations of Instagram monitoring, which depends on the presence of hashtags in posts and therefore narrows the overall monitoring scope. > > I use YouScan for work on a daily basis and, overall, I am very satisfied with it. Having also tried other monitoring tools, I would recommend YouScan to anyone who needs to carry out social listening analyses, whether simple or complex. The interface works well and its monitoring capabilities are strong. The platform offers a high degree of customization, meeting virtually any analyst’s needs. On the few occasions when my team and I needed support, we received it quickly. For all of these reasons, I can say that my overall experience has been excellent. ----- ### "Excellent social listening platform" — 4.0/5 > **Sarah** | *19 septembre 2025* | Biens de consommation | Taux de recommandation : 8.0/10 > > **Avantages**: We use this tool to do our social media listening, and it's been a game-changer. We've been able to find and participate in conversations that we would have otherwise missed. The starter plan is a great value\! The visual and audio insights are something we couldn't find with other social listening platforms. > > **Inconvénients**: Compared to other social listening platforms, the UX isn't the best, and it can be a little clunky. I would not recommend it for team members who have a hard time learning new technology. I also wish there were a mobile app. The website doesn't work well on a mobile device, and being able to access insights on the go is paramount for social media teams. > > Overall, we are very happy with YouScan and look forward to unlocking more insights for our brand. They have already added several new features since we started our plan with them, and we can't wait to see what's next. ----- Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/173036/youscan?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/173036/youscan) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées