--- description: IDMS : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: IDMS - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de comptabilité pour garages](/directory/31296/auto-dealer-accounting/software) > [IDMS](/software/173877/idms) # IDMS Canonical: https://fr.capterra.ca/software/173877/idms Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/173877/idms?page=2) > Solution de comptabilité pour les concessionnaires automobiles privés et BHPH, avec différentes intégrations comptables. > > Conclusion : 13 utilisateurs lui ont donné la note de **3.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise IDMS? La solution iDMS de DealerSocket a été personnalisée pour répondre aux besoins des concessionnaires indépendants et BHPH aux États-Unis et au Canada. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.4/5** | 13 Avis | | Simplicité | 3.7/5 | D'après l'ensemble des avis | | Support client | 2.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 2.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 40% | (4/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: DealerSocket - **Pays**: Irving, É.-U. - **Fondé**: 12 ## Contexte commercial - **À partir de**: 750,00 $ US - **Public cible**: 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, iPhone (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Comptabilité - Gestion des stocks - Gestion du financement - Rapports et analyses - Service clientèle ## Intégrations (2 au total) - QuickBooks Online - Sage Intacct ## Ressources d'aide - Service client/courriel - Support téléphonique ## Category - [Logiciels de comptabilité pour garages](https://fr.capterra.ca/directory/31296/auto-dealer-accounting/software) ## Catégories connexes - [Logiciels de comptabilité pour garages](https://fr.capterra.ca/directory/31296/auto-dealer-accounting/software) - [Logiciels pour concessionnaires automobiles](https://fr.capterra.ca/directory/20005/auto-dealer/software) ## Logiciels similaires 1. [Carsforsale.com](https://fr.capterra.ca/software/178449/carsforsale) — 4.6/5 (2363 reviews) 2. [AutoManager](https://fr.capterra.ca/software/2058/deskmanager) — 4.9/5 (238 reviews) 3. [DealerCenter](https://fr.capterra.ca/software/71935/dealercenter) — 4.9/5 (1479 reviews) 4. [Frazer](https://fr.capterra.ca/software/34553/frazer-auto-dealer-software) — 4.7/5 (150 reviews) 5. [abcoa Deal Pack](https://fr.capterra.ca/software/96249/abcoa-deal-pack) — 4.8/5 (135 reviews) ## Avis ### "All around good product" — 4.0/5 > **Utilisateur vérifié** | *19 juin 2020* | Services financiers | Taux de recommandation : 8.0/10 > > **Avantages**: If you are in the auto industry and you are looking for a software that makes your collections job easier and at the same time provides you with the data to assess performance, this software is definitely for you. It has many capabilities to make your job easier if you know how to work with it. This software in particular, has given us something we did not have fully before. It has enabled our team and customers to make the payment process much easier and friendly. Which for us translate in less time dealing with issues and more time selling or creating new opportunities. > > **Inconvénients**: It is not as user friendly as other products out there. The training it's a bit painful and can be quite overwhelming. It takes time to get used to it. > > It is a great tool that provides as much information as you need all in one place. I'd say that IDMS is a worthy investment for any BHPH dealer looking to simplify their collections process. ----- ### "Decent program if customer service was better." — 4.0/5 > **Samantha** | *10 décembre 2021* | Vente au détail | Taux de recommandation : 7.0/10 > > **Avantages**: The software is easy to use when it functions properly. It automates a lot for us and saves time when working through accounts. > > **Inconvénients**: There are a lot of glitches when they are updating the software and a lot of times the system lags behind. > > We really appreciate all the things the program offers. It does a lot of things, including reports that help the business. ----- ### "Outdated and horrible service" — 2.0/5 > **Jay** | *13 janvier 2025* | Automobile | Taux de recommandation : 2.0/10 > > **Avantages**: It's comfortable to use once you get past the vastness of the program. > > **Inconvénients**: Everything in the program has become archaic. It was very modern in 2015 but there has been NO change to the program since. If you want to run a report and need something specific on it then you have to create the report and to do that you BETTER understand their system and it's not easy. Their support has become unbearable to deal with. Since Solera took over and outsourced the support you can't get anything answered or fixed. Every problem you call about has to be "escalated" which just means it's not getting fixed. There's so many simple things that other DMS' do that iDMS just will not fix. I can't even print out a deal structure for a customer if I'm figuring a deal. I can't print out a washout on a deal so that I can figure front and backend profit. This system has just become outdated and don't work for the modern car dealership. > > My experience was good at first. But then people started quitting once Solera took over and now I understand why. Once the customer support was outsourced the software lost it's edge. Now nothing ever gets fixed and nothing is ever updated and there's not even any plans on updating anything\! ----- ### "IDMS is as good as it can be" — 5.0/5 > **Jason** | *13 avril 2021* | Automobile | Taux de recommandation : 8.0/10 > > **Avantages**: IDMS is a helpful solution. It works best when paired with Dealer Socket CRM for seamless integration > > **Inconvénients**: Does not necessarily play well with others. ----- ### "Necessary and useful but could crash less" — 3.0/5 > **Sarah** | *1 avril 2025* | Automobile | Taux de recommandation : 5.0/10 > > **Avantages**: I do like how organized it keeps our inventory/accounts > > **Inconvénients**: I DISLIKE how often the software has issues. it makes it very difficult to do almost anything that has to do with our business. Customer service could also be better. > > I have been working with this software for about a year now and although it has tons of issues and crashes often, when it IS working, I find it almost fun and very useful. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/173877/idms?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/173877/idms) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées