17 ans à aider les entreprises canadiennes
à choisir le meilleur logiciel

En savoir plus sur Drag

Drag est le premier espace de travail tout-en-un dans Gmail à l'échelle mondiale. Accompagnez les clients, gérez des tâches et concluez des transactions directement depuis votre boîte de réception.

En savoir plus sur Drag

Avantages :

Ease of use, ability to have and name columns that you actually use, and not what others may think you need.

Inconvénients :

Annoyingly if you archive an email it disappears from the Kanban if you haven't asked support to switch this feature off. This was not clear and frustrated me, hence the switch to something helse.

Drag - Notes

Note moyenne

Simplicité d’utilisation
4,4
Service client
4,6
Fonctionnalités
4,2
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,2/10

Drag a reçu une note globale de 4,4 étoiles sur 5 d'après 127 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (127)

Stacy
Stacy
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Stay organized and keep your calendar with ease.

5,0 il y a 6 ans

Commentaires : Organization, ease of use, quick visual cues and ability to see where things are.

Avantages :

Keeping me organized is a challenge and a necessary evil. I work for 8 different companies and have my own business. All of it needs organized quick, easy, and in a visually recognizable way. Drag does all of that ane more. Dragging cards/information from one place to another without having to learn lots of steps and organizing my inbox in a visual way has helped my organization.

Inconvénients :

It doesn't have all of the integrations I would like (yet), so I can't use it to my personal maximum choice of integration with other software I use daily.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Internet
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great product & great support team

5,0 il y a 6 ans

Commentaires : - Streamlined workflow
- Cost saved with reduction of other softwares
- More transparency with the team
- Better responses times to Customers with no lost exchanges

Avantages :

Drag has had a huge impact on mine and the teams' daily activity. It has meant we can remove tools which were contributing to a hefty sales stack and we will now use Drag and it's features to manage: - Sales - Customer Support - Project Management As fantastic as the product is, a big big win for me has been how responsive the team is. Not once have I experienced Customer Support like I do with Drag.

Inconvénients :

No big complaints from me. The team works hard to resolve any bugs and communicate this with me as a user.

Edward
Photographer (R.-U.)
Photographie, Travailleur autonome
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Unethical Practice

1,0 il y a 4 ans

Commentaires : The app maybe good but their business ethics are shameful.

Avantages :

The software itself was ok but ultimately I decided not to carry on with it.

Inconvénients :

Buyers beware. My initial purchase was for a year upfront. After a few months I stopped using the software.... all fine. I did the trial, and thought I could get some use from it. Unfortunately that wasn't the case so I was not minded to renew. 12 months down and I get an email stating I have subscribed for another year with invoice details. Obviously I did not want this to happen, and what with watching my events business go up in flames thanks to Covid and all the implications that brings, the renewal date had sailed passed me. As soon as I got the email, I got in touch with support for a refund on the product as its no longer needed. Sadly, they have taken the money and are refusing a refund. No remorse, no sympathy. Utterly reprehensible.

Réponse de l'équipe de DragApp

il y a 4 ans

Hi Edward, it's a shame to hear that you were not happy with our services. As communicated to you previously, Drag is a subscription business, which means that, unless the subscriber cancels the subscription before the end of the billing cycle (which has not been done in your case), a new billing cycle is automatically initiated. This is the standard model in software as a service and I'm sorry if it wasn't clear for you. Our terms and conditions are publicly available at: https://dragapp.com/terms. We are happy to support you with other enquiries.

Sean
Sean
Account Manager (Canada)
Utilisateur LinkedIn vérifié
Sports, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

So far it has been very easy to use and lets me see everything I have coming up.

5,0 il y a 6 ans

Commentaires : Organization of my never ending inbox, and the ability to keep messages near the top, even though I'm not ready to review the information yet.

Avantages :

I have emails that I need to keep unread in my inbox until I am ready to review the information. Sometimes takes up to a week so having multiple columns to organize the different subjects has been great. This way the emails I need don't get pushed down the list and forgotten.

Inconvénients :

It does take a little longer to load than without. I am also using another extension inside Gmail so using both is likely causing some minor speed issues. Once I have it open it doesn't seem to affect it too much however, and I tend to leave my email open all day so not overly worried about it.

Alina
Alina
Client Account Manager (Ukraine)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Very nice app that helps me in everyday work at client-service dept

5,0 il y a 6 ans

Commentaires : always know about what expect from my clients, who's interesting in precise topics, etc

Avantages :

most of all i likes push notifications with true names of readers and letter topics - minimalistic design design - easy of use - pick it to letter in 1 ckick

Inconvénients :

nothing, i think it's small tool do it functions well. but the newsletters quantity is too much )))

Ganaël
Ganaël
CEO (France)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : GetApp

Bad product and terrible customer service

1,0 il y a 8 mois

Commentaires : A service of average quality compared to its competitors, a dysfunctional integration with Gmail on Mobile, and above all catastrophic commercial practices that border on the legal...

Avantages :

The promise is seductive, but there are a lot of usage bugs with Gmail, and administration isn't easy. Worst of all, the responsiveness is catastrophic, making it almost impossible to use on my mobile.

Inconvénients :

Few features really work at 100%, and responsiveness is very poor. But above all, the sales practices are very dubious, as we wished to cancel our annual subscription at the time of the transaction and here's their response: "We can confirm your account has been cancelled. Your last billing cycle was initiated on the 3rd of February 2024 and your cancellation request was done on the 5th of February 2024, so we cannot issue a refund in this case." It's really bad faith towards its customers and a way of taking money from them without offering any service, without any benevolence. When customer service is like this, it says a lot about the overall quality of a company, and I think it's better to work with more ethical people.

Dhaval
Dhaval
Founder (Inde)
Utilisateur LinkedIn vérifié
Électronique grand public
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Just what you need when you have a lot of work to do

5,0 il y a 6 ans

Avantages :

Drag and drop. As easy as that! This made to very easy to use the tool! Its very intuitive and therefore makes it less overwhelming to use.

Inconvénients :

Color customization limitations. I wish I could add more colours to it and change its look better. The idea is to be able to change it as per my mood.

Mihajlo
Mihajlo
frilens tehnizki menadaker (Serbie)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Very useful gmail add-on for email organization

5,0 il y a 6 ans

Avantages :

With Drag App my inbox looks very organized and email prioritization got a new level. With Drag I am always up to date both with new and old emails. Very useful add-on!!!

Inconvénients :

Sometimes it is in conflict with other add-ons that can cause bugging of Drag, but it does not happen often.

LA
LA
EMR Implementation System Analyst (É.-U.)
Utilisateur LinkedIn vérifié
, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

What a professional inbox I have now

5,0 il y a 6 ans

Commentaires : Organized on box and ability to leave emails into lists that keep me organized.

Avantages :

The best feature of this app is the ability to place emails into specific to do lists. I like that I can have my emails in columns that define how I wish to deal with them

Inconvénients :

To be honest, it took some getting used to. I find for a while trying to get a good grasp on how best to organize my inbox. But m now I feel like a Drag pro!

Rajdeep Singh
Rajdeep Singh
Business Analyst (Inde)
Utilisateur LinkedIn vérifié
Services aux consommateurs, 1 001–5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Amazingly managed Gmail!

5,0 il y a 6 ans

Commentaires : Managed inboxes like a champ!

Avantages :

Manage email flow: Emails can be categorized and managed in a way that makes the whole work more productive Find priorities: Emails in a column means better visibility means finding priorities tackle priorities: Tacke the most important emails first add notes and much more

Inconvénients :

Auto label: I would love to have a column which works with our specific custom labels which can tag the incoming emails automatically.

Cody
Controller (É.-U.)
E-learning, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

More People Need to Know About Drag!

5,0 il y a 3 ans

Commentaires : I can't really imagine using Gmail without Drag now, having used it for over a year. This is especially true for companies that utilize Shared Inboxes and Groups - the collaboration functionality is top-notch. We can basically incorporate project management practices & tools directly into Gmail, as opposed to having a separate tool in another platform.

Avantages :

The functionality for Shared Inboxes & Groups is excellent. The Kanban inbox style with notes, attachments, internal tagging, and automations to auto-sort email has boosted our team's productivity massively. Our company gets a massive volume of email in our shared inboxes each day, and prior to implementing Drag, emails were sometimes lost or responses were slow. Organization and lack of automation was to blame - Drag has fixed that.

Inconvénients :

Though it is very rare, every so often there will be a new back-end update to Gmail which sometimes would cause Drag to glitch out. The Drag team usually anticipates these rollouts and there is no issue, but twice in the past year or so we've encountered an issue. That said, they have always fixed it very quickly, same-day.

David
Director (É.-U.)
Gestion de l'enseignement, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Drag provide a great way to collaborate on gmail in an agile way.

5,0 il y a 6 ans

Commentaires : Kanban is a visual that helps our team process and organize to reach inbox zero.

Avantages :

Kanban is a great visual for planning and knocking out email in an agile way. Drag is a must for me and my team. The staff at Drag are working hard to continuously add new features at a fast pace. Keep it up Drag!

Inconvénients :

Nothing! We absolutely love this product. I would love to see a mobile app if possible. This would provide the ability to crush email on the fly!

Mohammad
Business Transformation Manager (Arabie saoudite)
Pétrole et énergies, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Drag enables me to re-arrange my inbox and be more productive!

5,0 il y a 6 ans

Avantages :

I became much more productive with Drag as it enables me to focus on what matters most to me. Developers talk directly to us to ask for feedback and ideas.

Inconvénients :

At some point in the past, when I logged in with multiple emails, it caused my gmail to keep restarting sessions. I think this is fixed already in newer versions.

Linda
Projects Assistant (Zimbabwe)
Services financiers, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Awesomeness!

4,0 il y a 6 ans

Commentaires : Easy tracking of what needs to be done, what has been done. Its easy to see the achievements and what still needs to be improved.

Avantages :

Its a very easy to use and very friendly. I have zero experience with boards but this has proven to be good for a beginner like myself.

Inconvénients :

Ability to incorporate other software in the system so that its easier to track projects. Functionality is a bit limited, hopefully this will improve.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

This is a MUST HAVE extension if you like to prioritize your inbox into tasks!

4,0 il y a 6 ans

Commentaires : Increased organization and a brand new way to utilize my email inbox for productivity!

Avantages :

It really does look and feel like Trello. I've tried using the Multiple Inbox feature in Gmail but it's too glitchy and emails get lost. Drag is awesome because I can customize the columns and easily drag the messages to the appropriate places! And it still works with other extensions that I use and need, like Streak and Hubspot. Thank you!

Inconvénients :

Right now, the only thing is that the text at the bottom of my Gmail page is white and hard to read. It isn't as though I need to see what my storage capacity is, but I do wish it could be customized a little more (Drag customer service is awesome and said this was something that's being worked on!)

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Easily manage appointments and activities arranged by post

4,0 il y a 6 ans

Commentaires : It simplifies the organization of daily work.

Avantages :

Simplify the creation and daily management of my mailing list as a backlog stream in a kanban card in which you can see the general trend at a glance.

Inconvénients :

In Chrome, it is slow to load or refresh the page if there are many pending emails. It is inconvenient to scroll the page.

Jerram
Director (Australie)
Immobilier, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Can not work with out it now.

5,0 il y a 5 ans

Commentaires : Drag has made managing emails and assigning tasks so much easier. I spend less time worrying about if an email or task get missed now.

Avantages :

The gmail integration and user interface

Inconvénients :

Occasionally slow, but the team are always working to improve stability

Adam
Adam
CEO (É.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : Version d’essai gratuite
Source de l'avis

Drag is an Unethical Company

1,0 il y a 4 ans

Commentaires : The app forces you to enter your credit card to use the trial, I tested the app for a few minutes and didn't like the user experience. I requested a refund within a 10 mins and they said they couldn't provide a refund. Customer service was awful, they acknowledged that I signed up and cancelled within 10 mins, but won't provide a refund even though I don't like the software. I do not recommend this app, it was very confusing!

Avantages :

The user experience wasted a lot of time with multiple steps to get a simple task done.

Inconvénients :

Unprofessional and their customer support was extremely unprofessional.

Réponse de l'équipe de DragApp

il y a 4 ans

Hi Adam, I am continuing your historical conversation with the team, here. We have never requested credit card details up front. This information is inaccurate. Drag offers a 14 day unlimited trial in order to allow you to understand the product yourself, validate it and make an informed decision yourself. We also offer monthly and annual options, which allow you to plan and purchase clearly inline with what is best for you and your businesses needs. Your 1 star review is unfortunate and disappointing given that we pride ourselves on our responsiveness and care towards customers. Thanks Nick

Brenda
Bookkeeping (Canada)
Comptabilité
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Pretty Cool

5,0 il y a 6 ans

Commentaires : Organize better

Avantages :

Pretty easy to use, right out of the box so to speak you don't need any instructions. It just works drag n drop

Inconvénients :

Sometimes have to refresh but that is a minor inconvenience since you just F5 or just refresh the page

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Organizational Lifesaver

4,0 il y a 7 ans

Avantages :

Makes organizing and prioritizing emails and tasks so much easier. This been a life saver for my work emails. It's reduced missed email tasks that get lost in an overfull inbox and I don't snooze them away forever like with other apps.

Inconvénients :

There's a few glitches and bugs, but they're working on them. It's not perfect, but they seem to be trying to fix things quickly. They're also really open about the product roadmap which makes any issues you have less of an issue because you can see when they're bing worked on.

Rafael
Sales Representative (Portugal)
Matériaux de construction, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Gives you the opportunity to become so much more efficient with your Team in the daily Email fight

5,0 il y a 6 ans

Commentaires : work optimization and efficiency
brings our team together to solve jointly an issue, rather than passing the ball about

Avantages :

Easy to use, customisable to your needs, can share with your team members simply a great new approach to handle the company work load, working together as a team, instead of shifting the issue around by email!

Inconvénients :

its hard to say at this point, I guess you need to be open to some routine change, once you are setup and used to the new workflow it becomes easier. I ll update if I find any!

Daniel
Daniel
Co-Founder, CEO (Suède)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great product if you are used to kanbanboard in agile & software development tools

4,0 il y a 6 ans

Avantages :

Kanban! What more can I say? It is the heart of many project management tools and I have for a long while been searching for something similar to organize my e-mails. I even thought of making such an app myself. But here comes drag-app to the rescue!

Inconvénients :

Some bugs here and there that make it look less pretty sometimes. But overall it works great. The only feature I miss is that not all e-mails should be placed in the "backlog" by default.

Brittany
ceo (É.-U.)
Temps d'utilisation du logiciel : Non fourni
Source de l'avis

easy to use and download

3,0 il y a 7 ans

Avantages :

great way to stay organized using the different columns likes organization easy to download and integrate

Inconvénients :

I like the fact I can keep my unread messages towards the top of my gmail. Without this functionality on Drag I decided to not use it.

Ryan
Director (R.-U.)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Like Sortd without the complexities

4,0 il y a 6 ans

Commentaires : Having to manually copy/paste details from emails into a separate todo list was too much friction to keep up with for more than a few days. By being able to drag emails between the Inbox and any column takes no effort at all, allowing me to see at a glance what needs to be done.

Avantages :

That it does not change the overall look and feel of GMail like Sortd does. Works simply and as expected, without having to learn.

Inconvénients :

Possibly slightly TOO cut back? Although it seems Drag are adding features.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

This app adds functionality that is very useful in gmail.

5,0 il y a 6 ans

Commentaires : It helped streamline my workflow.

Avantages :

The app is very easy to use and easy to implement. It's core objective is to make things flow easily while keeping things informative and functional.

Inconvénients :

There are some features that should be added but the coming soon section of the products site shows they are going to very soon incorporate new functionality. In other words, the team are working towards evolving the product.