--- description: Dovetail : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dovetail - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'analyse de données qualitatives](/directory/31297/qualitative-data-analysis/software) > [Dovetail](/software/174077/dovetail) # Dovetail Canonical: https://fr.capterra.ca/software/174077/dovetail Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/174077/dovetail?page=2) > Dovetail est un logiciel de recherche utilisateur basé sur le cloud. Il aide à rationaliser la recherche des utilisateurs et à déterminer les actions à entreprendre. > > Conclusion : 97 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Dovetail? Entreprises de produits/services, agences de conception/recherche, institutions académiques et organisations gouvernementales. Parmi les clients actuels figurent Arm, Atlassian, BCG, Deloitte, Ocado, Thoughtworks et Uniqa. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 97 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Dovetail Research - **Pays**: Sydney, Australie - **Fondé**: 2017 ## Contexte commercial - **À partir de**: 0,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, États-Unis ## Fonctionnalités - Analyse de texte - Analyse des recherches utilisateurs - Annotations - Collecte de données multicanal - Définition des priorités - Enquêtes et feedback - Gestion des commentaires - Gestion des commentaires négatifs - Gestion des flux de travail - Importation et exportation de données - Outils de collaboration - Roadmap stratégique de produits - Tableau de bord - Tests d'utilisation - Visualisation de données ## Intégrations (31 au total) - Aha\! - Airtable - Asana - CMNTY Platform - Canny - Delighted - Dropbox Business - Evernote Teams - Feefo - Freshdesk - GitHub - Gmail - Google Analytics 360 - Google Forms - Help Scout ... et 16 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels d'analyse de données qualitatives](https://fr.capterra.ca/directory/31297/qualitative-data-analysis/software) ## Catégories connexes - [Logiciels d'analyse de données qualitatives](https://fr.capterra.ca/directory/31297/qualitative-data-analysis/software) - [Outils UX (expérience utilisateur)](https://fr.capterra.ca/directory/31036/ux/software) - [Logiciels de test utilisateur](https://fr.capterra.ca/directory/32295/user-testing/software) - [Logiciels CEM (Customer Experience Software)](https://fr.capterra.ca/directory/30671/customer-experience/software) - [Logiciels pour études de marché](https://fr.capterra.ca/directory/10041/market-research/software) ## Logiciels similaires 1. 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[Lyssna](https://fr.capterra.ca/software/178766/usabilityhub) — 4.6/5 (86 reviews) ## Avis ### "Great tool for storing and sharing recorded calls" — 4.0/5 > **Alex** | *24 mai 2025* | Biotechnologie | Taux de recommandation : 8.0/10 > > **Avantages**: The software's transcription and tagging features make it really easy to share with colleagues detailed information from recorded calls. > > **Inconvénients**: The inability to limit access to a single recording from within a folder makes it challenging to collaborate when proprietary information is involved. > > Dovetail has served my team well as a central repository for recorded calls with clients. It's transcription, tagging, and sharing features really facilities collaboration. ----- ### "Spreadsheets are 2D; Dovetail is 3D" — 5.0/5 > **Vesna** | *12 octobre 2024* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: - Very intuitive to use — the way you can just drag and drop, click and edit, manipulate, view, etc. - Very easy to train a subcontractor or VA because of how intuitive the tool is - Beautiful tagging system that lets you adapt your process on the fly - Granular customization and filtering so you can easily include/exclude content when you want to view it on a canvas, in table format, or as a board - You can easily find the source of any highlighted item so you can revisit the full context - Adding a second user and giving them the right permission level is easy - Brings your research to life and makes it fun and exciting to interact with it > > **Inconvénients**: - The AI features can see some improvement. The outputs aren't that helpful and not that good - I wish the price point to add users wasn't as high > > Dovetail is a game-changer for me because I don't need to have my system fully figured out at the start of a project. As patterns emerge, Dovetail lets me adapt my workspace (unlike rigid spreadsheets\!). I love that I can tweak my framework as I go — tags, color coding, categories — it's all flexible. Plus, it's not just for video content. I can pool in different mediums and tag everything the same way. The real highlight, though, is the variety of views: board, canvas, table — I can view my data depending on how I'm planning to use it that day. Dovetail makes research fun and intuitive, letting me interact with it from different angles without the headache of reorganizing everything. It’s a breath of fresh air compared to spreadsheets. It allows research to feel organic yet organized. ----- ### "Great way to collect, monitor, and categorize insights from user research" — 4.0/5 > **Dani** | *10 octobre 2024* | Logiciels | Taux de recommandation : 8.0/10 > > **Avantages**: - Easy to upload, transcribe, and tag content - Auto transcribes calls you upload which is a huge plus - The AI feature pulls insights from your recordings - Your able to jump to points in the call from the transcript or tags - The insights board feature is super useful - Great collaboration features - Able to collect recordings from various projects and synthesize findings for other stakeholders - Our PMs and UX designers are able to track customer feedback on new features and current features and build a robust collection of pain points, use cases, feature requests, and other feedback. > > **Inconvénients**: - some workflows feel a bit clunky at times and I wish there could be less clicks do to certain things - I wish there were more visualization types to build reports - I would like more filter options > > Dovetail is a super powerful tool for helping our team categorize, store, and get insights from interviews we have with users. The auto transcribe feature, AI insights, and ease of tagging content allows us to prioritize building better features while never losing a use case or pain point in the sea of content. ----- ### "Dovetail UX Research Tool" — 4.0/5 > **Sarah** | *16 octobre 2024* | Production audiovisuelle | Taux de recommandation : 9.0/10 > > **Avantages**: Streamlined our UX research process by centralizing data, making analysis more easy and fast with tagging and improved our team collaboration. > > **Inconvénients**: Their search function is okay, but it's not efficient. > > Their service team is very quick to answer if you have any questions, it's an easy platform to use. ----- ### "Streamlined Research and Collaboration in One Platform" — 5.0/5 > **Sebastian** | *12 octobre 2024* | Services financiers | Taux de recommandation : 9.0/10 > > **Avantages**: Dovetail makes organizing and analyzing user research incredibly easy The ability to centralize all our research data, tag insights, and create visualizations helps us spot trends quickly and make better decisions The interface is intuitive > > **Inconvénients**: The learning curve for more advanced features can be a bit steep, especially for those unfamiliar with research platforms > > Overall, Dovetail has transformed how we manage and utilize user research ----- Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/174077/dovetail?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/174077/dovetail) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées