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Solution de vente en ligne et de gestion des stocks conçue pour soutenir les commerces de détail britanniques.
The ability to control and edit content with useful reference tools and hands on support from my local contact. It enabled me to concentrate on other areas of our start up in the early days.
It can be initially quite hard to find your way around the back-end, and adding additional material and related titles is quite a lengthy, manual process that could be quicker and more automated.
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An eCommerce and inventory platform that steps on the toes of high end ERP.
Commentaires :
Despite the mountain we had to climb to input all of our initial data it was worth it. Once input the system has dramatically improved and sped up day to day processes.
Working with the iPages team has been exceptional. They genuinely care that the system works in the way that you need it to. They were on hand to give us guidance during the initial set up and bedding in period and are always very receptive and responsive to ideas and change requests.
The continued customer service is outstanding, you know that they have become as invested in your business as you are, something that is always missing from the large SaaS providers.
Avantages :
The integration and functionality of the system has allowed us to get rid of our old clunky ERP and eCommerce site. The inventory management, sales and order processing are slick saving us time but the best things are the ability to create customer specific hidden account areas on our website and to create assemblies for manufacturing. We use the hidden areas to simplify customer orders and processing of exclusive products we manufacture for them. The assembly creation gives us integrated stock control at a component level with the ability to immediately see how many products we can manufacture with current component holdings before assembly. Once assembled the stock levels of everything adjusts automatically. The embedded SEO elements has also been great help which is being reflected in our rankings.
Inconvénients :
Still some work to be done on purchasing to completely automate the in/out stock flow process along with Xero integration but we know it is in hand and can't wait for the update.
Excellent Online Tool for Small Businesses
Commentaires : Overall experience has been excellent, we have had very few minor issues and all were sorted out very quickly via a simple phone call.
Avantages :
We like the overall system structure and the way it supports all our business needs for a dynamic online presence. The updating of content is straightforward and quick and is controlled through a Single software platform without the need to have separate software licences. System is flexible and adaptable to the introduction of new features and functions.
Inconvénients :
The system is very extensive and can take a while to understand its many functions, you will need to invest some time to learn how to use it effectively, however when used on a regular basis day to day tasks can be completed very quickly
Réponse de l'équipe de iPages
il y a 6 ans
Hi Steve, Thanks so much for your review! It's great to hear how you're benefitting from the extensive functionality of the platform - and how usable you're finding it. You're completely right that it can take a little while to fully engage with all the features (as there is so much in the platform) and we're pleased to hear that the time you've invested in this has paid off in making your day-to-day easier. Thanks again, iPages
iPages for Overcoming.co.uk
Commentaires : The customer service, training and overall support from iPages has been personalised, efficient and helpful.
Avantages :
iPages makes life relatively simple to update content for a website and to add new material when necessary. It is incredibly helpful to have control over simple updates and for those to be live instantly.
Inconvénients :
It can be initially quite hard to find your way around the back-end, and adding additional material and related titles is quite a lengthy, manual process that could be quicker and more automated.
Réponse de l'équipe de iPages
il y a 6 ans
Hi Andrew, Thanks for your review and so pleased to hear how iPages has helped make your life easier - and that you're able to manage your complex site yourself! Thank you too for your comments around adding the additional titles and we are looking into ways to address this manual process. We shall be in touch when an update is available. We shall also pass your comments onto the support team as it's great to hear about your highly positive experience. Thanks again, iPages
Family business committed to customer service provide an application which meets my needs
Commentaires : I benefit from the ability to post news items and edit pages myself for most of my needs. The knowledgeable and approachable iPages support staff are also always able to help or assist if needed.
Avantages :
For a business user with limited experience of using website software I have found i Pages to be ideal for the two small businesses that I own. The user interface is excellent and I can make changes and updates myself - something I could not enjoy with my previous website provider.
Inconvénients :
Nothing! It meets all of my needs. I recommend it.
Réponse de l'équipe de iPages
il y a 6 ans
Hi Mike, Thanks so much for your review - it's fantastic to hear how both the iPages software and the support team have helped your businesses. Thank you! Kind regards, iPages
Family business with huge talent & ideas
Commentaires : Communication makes all the difference, we can get help with design & updates and the iPages team together with the software respond to any challenge set.
Avantages :
We find it such an easy software to use & train our staff to use. Customer reviews are also good.
Inconvénients :
None of significance, but a little niggle is when we use voucher discounts codes, but suffer when a refund of a product occurs as it gives the customer the full amount & not the discounted price back.
Réponse de l'équipe de iPages
il y a 4 ans
Hi Karen, thank you for taking the time to review iPages. We really enjoy working with you and helping you run your businesses in the most efficient way possible!
I pages website software
Commentaires : Overall, ipages has accompanied and facilitated our growth online. Relatively easy for an amateur to manage and develop content and when needed help and support is always close at hand with their friendly and personable staff.
Avantages :
Enables us to present a modern, efficient image to our customers.
Inconvénients :
The language is not always compréhensible to a non technical user.
Réponse de l'équipe de iPages
il y a 4 ans
Hi Rod, thanks for taking the time to review iPages. Glad that you find it useful for presenting a modern and easy to use system for your customers. We are always improving the user experience and will take your feedback on board.
Alternatives envisagées :
iPages is an excellent resource to start and scale your business
Commentaires : I thoroughly enjoy iPages and intend on continuing to use this in the future for my business.
Avantages :
It's extremely easy to use and very inexpensive.
Inconvénients :
Website functionality could be a little better.
Making life simple for a new start up
Commentaires : Consolidating and retaining data for customer lifetime journey
Avantages :
The ability to control and edit content with useful reference tools and hands on support from my local contact. It enabled me to concentrate on other areas of our start up in the early days
Inconvénients :
Some of the coding around permissions was initially challenging
Réponse de l'équipe de iPages
il y a 6 ans
Hi Martin, Thank you so much for taking the time to review us - it's great to hear about your experience, particularly as you're local to us. I'm so pleased to hear it made your life easier as a startup - as this is our passion! I'm also excited to hear it's helped you consolidate your customer data and get insights from their lifetime journey with you. Regarding your comment on the permissions - this has been addressed in a recent development update to help make it more usable - I'll drop you an email and look forward to getting your further feedback. Thanks again, iPages
iPages
Commentaires : A flexible package with a broad range of options to suit all types of business. This has allowed us to make use of the additional functionality as and when we are ready.
Avantages :
Clearly laid out and easy to use. Support for the system is always helpful.
Inconvénients :
None as any concerns we have had have been dealt with.
Réponse de l'équipe de iPages
il y a 6 ans
Hi Andy, Thanks for taking the time to review us - great to hear how the system has helped your business and so exciting to see you using more and more of the functionality. Thanks again, iPages
A helpful and friendly team
Commentaires : I have really enjoyed working with the ipages team, they are so friendly and helpful. I love that I can call some one if I have a problem, and they are very happy to help me.
Avantages :
It was quite quick to learn how to use it, and it is versatile .
Inconvénients :
There is quite a lot to learn, and some of it I find difficult.
Excellent!
Commentaires : I've never used another website provider and I can't imagine finding a team anywhere else who are as helpful, supportive (and patient!), and are also enthusiastic about the services and products I offer through my site. They always make me feel as though I'm important to their business.
Avantages :
As a complete non-techie person, even I can manage to find my way around. I do need a bit of instruction but then get the hang of things quickly as the platform is so simple to use. And I love the way my site looks.
Inconvénients :
No complaints at all! Anything I haven't been able to do has always been resolved after a chat with the support team.
iPages Review
Avantages :
I have used iPages to host my website for several years. The introductory offers are very competitive, and the software is pretty easy to use.
Inconvénients :
As with many web hosting services, there was a learning curve when I first moved my website to their platform. The procedures became more second nature as I used it.