17 ans à aider les entreprises canadiennes
à choisir le meilleur logiciel
En savoir plus sur Nextiva CRM
Nextiva Service CRM est un logiciel pour support client multicanal qui permet aux agents de gérer toutes les interactions client au sein d'une même plateforme.
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Filtrer les avis (6)
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Filtrer les avis (6)
Low Cost call center CRM
Avantages :
Works with the Nextiva call center app and is a good add-on to track customer service requests.
Inconvénients :
The UI needs a refresh and needs to be more customizable like Salesforce
Réponse de l'équipe de Nextiva
il y a 2 ans
Hello, there. Thank you so much for taking the time to leave us your review - we appreciate your feedback. If you by any chance are experiencing issues or need help, feel free to send us an email at [email protected] with your account info and we'll make sure to have our team follow up with you ASAP. Thank you!
I enjoy using Nextiva VoIP.
Commentaires : Thank you.
Avantages :
It is cost effective and overall pretty simple to use. We can track information online and receive email updates.
Inconvénients :
It is hard to put a permanent hold on the account. It also can be very difficult to program a new phone.
Great experience
Commentaires : Both the customer service and the tech support were great. Tech support even stayed on the call with me when we had to contact my internet provider.
Avantages :
Answered all questions, great price for service, great, great support
Nextiva Phone Service Review
Avantages :
Great customer service, and good value for a phone system.
Inconvénients :
There have been some issues with phone operation, but after a few months of service, the kinks seems to be worked out.
Awesome! The best experience.
Avantages :
AWESOME! Just the best! Everyone is nice and helpful! I can't complain at all. I was able to get my number back. You guys helped get my old number back! Great service. I receive updates all the time.
Nextiva
Commentaires : I haven't been impressed. There's cheaper options out there that offer more functions and the UI is needlessly complex at times. Customer service had been sub par
Avantages :
Very reliable and good choice quality
Inconvénients :
Complex and poor customer experience
