Wave Accounting - Avis

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En savoir plus sur Wave Accounting

Wave offre aux propriétaires de petites entreprises un logiciel de comptabilité par partie double qui est intégré aux autres solutions Wave et 100 % gratuit !

En savoir plus sur Wave Accounting

1 118 avis affichés

Josh C.
Josh C.
Owner
Design, Travailleur autonome
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 2021-08-05

"Awesome free accounting online software for your business that is super professional!"

Commentaires: There is very little more I can ask for with Wave for my small business. It is free for the features I need and allows me to take only ACH or credit card payments with a reasonable fee and I only pay the fixed percentage when I use those features so I can just turn it off and get a check from a client and not pay anything. Great Flexibility!

Avantages: Its free for small businesses that just need a good business accounting software! You can take ACH and CC payments if you want and turn them off on invoices you don't want it on. The rates are reasonable enough for using these services. The reports are easy enough for doing taxes. It's awesome and cheap for those that are one man shows or freelancers.

Inconvénients: The thing that is the most annoying is when you want to do a recurring billing. It doesn't use something like Maintenance contract #1 then go to #2 or something like that it makes recurring billing invoice names that were the most recent of any invoices. Maybe I am not using it correctly, but each time I have to go and change invoice names then manually send it to the client.

  • Source de l'avis 
  • Publié le 2021-08-05
Rowan M.
Owner
Construction, Travailleur autonome
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 2021-07-23

"Solid free platform for small business"

Commentaires: I am really impressed for a free offering. Everything looks and feels professional and I'm able to focus on running my business and not learning accounting.

Avantages: Having a system that connects to your bank and imports all the transactions for you is a game changer. This is almost as simple as using something like Mint to manage your personal budget. Once the transactions are imported, they definitely lead you down the path to success even if you know nothing about accounting.

Inconvénients: The lack of accounting/reporting for individual projects is a massive omission. I don't think they need a full blown project system, but just some way to tag transactions so that you know the expenses and income for a given project. I also found the sales tax feature a little simplistic. Here in Washington state we have really small tax zones (customers less than a mile apart can be in different zones) and I have to track the sales tax collected/paid per zone. I was able to do this, but it feels very clunky as the system seems to be designed for a just a handful of different sales taxes.

  • Source de l'avis 
  • Publié le 2021-07-23
Josh R.
Senior Copywriter
Marketing et publicité, 5 001-10 000 employés
  • Note globale
  • Simplicité d’utilisation
    Sans note
  • Fonctionnalités
    Sans note
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Source : GetApp
  • Publié le 2015-06-07

"I want to like Wave, and have been trying for years"

Commentaires: ..., but I need them to help me figure it out. I have a full-time salaried job as a copywriter and a few self-employment careers, like freelance writing, voice acting. I've always found doing my taxes to be a nightmare. I'd spend months stressing about it and trying to calculate income and expenses. Originally, I was adding up all my expenses with a calculator. When I discovered I could put things into Excel, it got a bit easier add numbers. And then about 4 or 5 years ago, I started using a new accountant, and he suggested Wave to me. I was excited to hear that it would important my bank and credit card statements, and that I could then quickly and easily categorize everything. I was sure this would save me so much time and stress. But I found Wave very hard to use. I wasn't sure how to create my own categories. I could never tell if my statements had been uploaded completely, and I would often wind up with duplicate transactions. And I still can't find a way to view the categories after I've allocated transactions to them. I tweeted to Wave a lot, and they were nice enough to send one their IT guys to sit with me in a coffee shop for a few hours. He watched as I tried to do things and he gave me help. He said this was useful to him, to see what people might be having trouble with. And, I figured I would then be ok. But I'm still having a lot of trouble. I'm not asking a lot. All I want to be able to do is import my bank statements and credit card statements, and categorize all the transactions. And being able to invoice people would be nice too. And it seems that his app has those features. But I still find it very complicated. I don't understand the categories. I can't find where the totals are. And lately, my mbna Mastercard has been saying it can't link to Wave. So tonight, I went in and started deleting all the transactions from 2014, hoping that I could start fresh and be sure that everything was imported correctly. But now I see that mbna won't give me the data files for before August (that's an mbna problem, not Wave) and I can't undelete what I deleted. And there's no way to get support without paying for it. But I don't want to pay until I'm confident the site can do the simple things I need it to do. Anyway, I'd love to support a local Toronto company. And I appreciate that someone from the company sat with me in person. And I see people reviewing positively, saying it makes a freelancers life easy. Someone even tweeted today that Wave makes doing accounting fun. But I just don't understand how people are able to use this site. If someone from the company, or one of the satisfied customers, could explain to me how to use this site properly, I'd love to be converted. But at this point, I fear I need to cut my loses and simplify my life by paying for some other software. I just want to be able to file my taxes and concentrate on my creative projects.

Avantages: It seems like it offers the ability to import credit card and bank statements, categorize expenses, and invoice people. Those are the features I want. But...

Inconvénients: ...I haven't been able to figure out how to smoothly and accurately use the features I want. This app is making my life harder than it was when I just manually typed in all my expenses into a Microsoft Word and added them up with a calculator.

Réponse de l'éditeur

envoyé par Wave Accounting Inc. le 2015-09-02

Thanks for sharing with us your experience. Firstly, thanks for being such a valuable customer over the years. We especially appreciate your patience trying to make WaveApps work for your financials.

We have available Premium Support for customers who are getting started with Wave. We suggest those looking to best learn work arounds, and setting up proper customizations subscribe to our chat and phone support (unlimited - 9am-5pm EDT M-F) - $49 for three months. You can place a call and speak to one of our product specialists to help you work through your challenge.

If you could reach out to me [email protected] We'll try to match you with a member of our team to help troubleshoot since you have invested your valuable time into Wave to manage your business financials.

Jennifer from Wave

  • Source de l'avis 
  • Source : GetApp
  • Publié le 2015-06-07
Jennifer P.
Jennifer P.
Self-employed
E-learning, Travailleur autonome
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 2021-06-09

"Free invoicing, billing, and accounting software with paid upgrade features"

Commentaires: I like that I can do my own bookkeeping and light accounting and this keeps me relatively sane come tax time. I highly recommend Wave to anyone who's willing to learn at least a bit about accounting! With Wave Payments and Wave Payroll, the software works well for self-employed folks just getting started and will grow with them as they add to their team.

Avantages: The cost is compelling -- free! -- but beyond that I find the software is advanced enough to do what I need without being utterly overwhelming like other options. I'm not accountant and there's only so much geeking out I want to do. I can send invoices, get paid, track all my expenses and payments, handle business AND personal finances from the same account, and it all works really well with my bank and integrates decently with Stripe via Zapier.

Inconvénients: I'd love Wave Payments to allow for payments in more than one currency. I can invoice in USD and CAD (my main), but I can only accept online payments via Wave in CAD. No biggie.

  • Source de l'avis 
  • Publié le 2021-06-09
Andrew R.
President
Matériaux de construction, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 2021-08-05

"Perfect book keeping and invoicing Software"

Commentaires: I have had a wonderful experience using Wave Accounting and have encountered no problems at all.

Avantages: The fact that this software is 100% free and includes the aspects that are most critical to my business is why I give this such a high rating. The interface is easy to use and getting the system setup and all data input is a breeze. Wave has made my life so much easier and has taken hours of paperwork off of the table. Easy, convenient, reliable, absolutely affordable!

Inconvénients: It does not keep track of inventory or scheduling jobs, but this was not a huge factor for me because I use an old fashioned appointment book and for all of the other free features it’s definitely worth it.

  • Source de l'avis 
  • Publié le 2021-08-05
Letha D.
Marketing Director
Événementiel, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 2021-06-19

"Awesome Free Business Accounting"

Commentaires: As a DIY person Wave has been a great asset to running my freelance business. Best of all it's free, but doesn't feel like you're using a 'free' version of a software. When I have had to reach out to support they have been great.

Avantages: I've been using Wave since 2013 and I have never felt a need to move. The service continually gets better. I'm able to track business finances daily and it really helps to invoice and receive payments in the same place.

Inconvénients: Tax responsibility - I wish it could auto-calculate my quarterly estimated taxes based on invoice payments.

  • Source de l'avis 
  • Publié le 2021-06-19
Misty C.
Owner
Psychologie, Travailleur autonome
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 2021-07-15

"Great accounting software."

Commentaires: This software is extremely use friendly. I like that it has all the reported my accountant/bookkeeper needs in order to file my taxes. It also has an app that allows me to scan my receipts and it connects them with the matching transaction in the ledger.

Avantages: I like the ease of implementing this software. I had no issues connecting by business account to this software. And it's FREE!!

Inconvénients: The only thing this software lacks is an app or a way to view it on a mobile device easier. Other than that, no complaints.

  • Source de l'avis 
  • Publié le 2021-07-15
Michael F.
Michael F.
CEO
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 2021-07-08

"Best Software I've Used to Manage my Billing"

Commentaires: I've had a fantastic experience with this software and continue to expand my use of it for paying vendors, personnel, and so much more.

Avantages: This software is incredibly easy to use and helps keep everything running smoothly from a billing and collections perspective.

Inconvénients: No cons. Not only is the software easy to use, it does more than other, more complicated accounting software.

  • Source de l'avis 
  • Publié le 2021-07-08
Nicole J.
Nicole J.
Co-Founder
Conseil en gestion, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 2021-06-29

"Free Version Great for Freelance/Solo/Small Business"

Commentaires: I'm a small business owner who needs only minimum capabilities and this product works great. It's easy to use and gives me everything I need to run my consulting business. When my business grows I will quickly grow out of the capabilities of the free version and need to upgrade. I foresee needing online invoice payment and bank account integration to save myself time.

Avantages: It does everything I need for free! In my small consulting business there's not a whole lot of financials for me to track, and this app works perfectly. I sometimes make mistakes and it's easy for me to correct those without having a tangled spaghetti of journal entries or notes to file.

Inconvénients: These are very minor cons and are common to all web-based apps. Sometimes page navigation can be cumbersome, requiring many clicks. I often have to open two windows side by side to reference a second page, and one page won't update from changes in the other until I refresh. It just takes a little more time to wait for reloads.

  • Source de l'avis 
  • Publié le 2021-06-29
Utilisateur vérifié
Managing Director
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 2021-06-30

"Amazing invoicing system"

Commentaires: For a first timer in invoicing etc., wave was my best way to go. It made me feel confident without all those extra complex details of an invoice, it helped me look so professional and also made my life super easy by the way it works.

Avantages: Super easy to use and very user friendly. Everything is just so simple, yet so powerful!! Invoices look great and customizable. There are all the major required features and best of all, its all free.

Inconvénients: There could be a better support feature, and also couple of extra features to make it powerful. Being free makes it hard for the team to work on (maybe) but even if it was paid, i'd still use it.

  • Source de l'avis 
  • Publié le 2021-06-30
Spencer I.
Studio Photographer
Photographie, Travailleur autonome
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
    Sans note
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 2021-08-31

"Very powerful free features with the option to purchase high-quality premium services!"

Commentaires: I am very impressed with Wave Accounting. Their free products aren't skimpy or limiting, but are actually very full and would likely not be free from another service provider! Wave's premium offerings are extensive as well. Overall, I've found that Wave Accounting is perfect for a wide target audience including small businesses, sole proprietors, independent contractors and freelancers, or people looking to take their invoicing, accounting, payment collecting, etc. to anything beyond their basic capacity and limitations. Highly recommend to a broad audience needing such services.

Avantages: Wave Apps software features not only very beautiful interfaces for their products' dashboard, but the platform is at once very feature-heavy and thoughtfully well designed. The aesthetically-pleasing graphics for content such as cash flow, profit and loss, and expense breakdowns on the primary dashboard are sharp and clean in addition to being so helpfully data-driven, and all that is just on the landing page. As you navigate through categories of sales, purchases, accounting, banking, you experience how well-constructions the pages are for options within each section including sales, purchases, accounting, etc. I love just how many of the feature-heavy options are completely *FREE.* Wave Apps offers select premium services, such as Wave Advisors and bookkeeping, even business insurance with "NEXT," while offering things such as accounting, invoicing , etc. free of charge. It's an excellent product for anyone looking for a beautiful interface, but also wanting lots of features without needing to immediately spend money for quality products.

Inconvénients: So many elements within Wave are intuitively navigable and to use with simple data entry. One area that was a little more challenging for me to set up with the chart of accounts section in the accounting area of the interface. It's so nice that it's deeply customizable, but the challenge was that it took me a little extra time to understand and knowledgeably input the data of my assets, liabilities/credits, income, expenses, equity. This is something that would be challenging for anyone not familiar with basic accounting on any software, so I probably would've benefitted from a few "help" pop-ups/set-up assistance here than perhaps some other areas. Where my limitations with setup start is however where Wave's premium products with bookkeeping and accounting are so valuable to the user. There are many great pop-up notices throughout the platform that inform you about new features of ways to most effectively use Wave Apps features, which is great, and of course, they're complete with beautiful graphics.

  • Source de l'avis 
  • Publié le 2021-08-31
Kari G.
Kari G.
HR Lady
Ressources humaines, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 2021-05-09

"I LOVE Wave!"

Commentaires: Overall, I highly recommend Wave if you are running a business and want low costs and an easy way to manage your finances. My business is simple and Wave makes it so much easier for me to stay on top of things and know where I need to focus my energy.

Avantages: I have been using Wave since around 2015 and my books were a mess when I first began because I was doing them (not my strength) and once I heard about Wave's bookkeeping services, I couldn't believe how affordable they were. It's super easy to set up and use, run reports and know about your financials. I tried switching to QB for about 1 month and hated it, so I switched back. Lesson learned and I'm sticking around!

Inconvénients: One thing I had to get used to was because I had my bank account connected and until the month is reconciled, when a invoice is paid I mark it paid and then the 'payment' comes in again from banking. It was easy to catch and now my Wave bookkeeper keeps all that reconciled. Thank you!

  • Source de l'avis 
  • Publié le 2021-05-09
Proinsias M.
Proinsias M.
Owner Manager Digital Specialist
Médias en ligne, Travailleur autonome
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 2021-03-03

"Wave Accounting is great for a Startup Business"

Commentaires: I was very happy with the invoicing, payments, and the Design and functionality. I was able to search past transactions very easily. I did not pay for premium support, but the support that I recieve is excellent.

Avantages: It was free to use the accounting services
I was able to invoice customers using Stripe as a Payment Gateway which was great value
The Design and User Interface is very professional compared to others that I have seen
The Payment Gateway was also very professional when sent to customers, it added to the credibility of the business

Inconvénients: My particular Bank would not allow me to sync my account with Wave, but that was a local issue not a general issue.
I was very very happy with the invoicing. but I always felt that the ledger views were not as robust.

  • Source de l'avis 
  • Publié le 2021-03-03
Cheikh B.
Wave review
Logiciels, Travailleur autonome
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 2021-01-12

"Good accounting software"

Commentaires: The speed with which the credit cards were processed automatically saved me a lot of time.

Avantages: This is a very complete software that allows you to build quotes and convert them into invoices in a fraction of a second without much effort. Wave is excellent especially when it comes to credit card processing which is done automatically with a very low 1% fee. It is very easy to set up and use and the cost is low or even free. Personally, I recommend buying this package because it comes with support: from setting up your account to the specific categories for your company . The other advantage of Wave is the presence of a number of applications to send invoices when you are away from your workplace. So even when you're away from home you can download them. In this case, all you have to do is take the photo on the spot.

Inconvénients: The problem on the Wave software is not so numerous, but we notice that it is impossible to close a period correctly. All members who are able to make transactions have the possibility to change or add entries from the previous year. For me an administrator must have the ability to close a period so that no changes are made. User growth is also very limited. The lack of audit trails for transaction entries is also a case of imperfection at Wave . Admittedly, it is possible to generate transactions, then generate reports, then cancel the transactions, etc. But there is no proof that these changes are made yes or no, because the software is unable to remember its categorizations. The keyword search function is absent from Wave in the transactions section and sometimes it makes us lose a lot of time.

  • Source de l'avis 
  • Publié le 2021-01-12
Michael M.
Owner sole proprietor
Musique, Travailleur autonome
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 2020-11-20

"Wave Was/Is My Go To From QB Online"

Commentaires: My overall experience has been great! I have to do some thinking/remembering at tax time to separate the double entries of income. I show an invoice paid by check WAVE shows that income on my account. I go to the bank and deposit, there is that check again. For the total amount of money saved, around $450-500, I will put up with it.

Avantages: It is FREE in the cloud, works on ALL platforms Windows 7,10, Android, iphones. Accepts all credit cards including Amex for 2.9% I am saving $420+ yearly by not having QB, I don't have to print invoices. Since WAVE is in the cloud I email my invoices and receipts.

Inconvénients: I wish it had more storage of customer service that has been performed in the past but I suspect that would require some expense. It only had 3 invoice templates and there wasn't much customization on those. You can't compound taxes on your invoices, let me rephrase, you can compound 1 tax but no more. Since my only taxes are State and County I found it best to compound none for fear of forgetting which one I had compounded

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 2020-11-20
Brooke B.
Founder
Design, Travailleur autonome
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 2020-08-26

"LOVE LOVE LOVE"

Commentaires: Wave no longer integrates with CapitalOne Spark Business Checking & Savings. CapitalOne is going through some changes so I don't blame Wave too much but manually uploading bank statements every month is a hassle. Though I love Spark, I'm hopefully that Wave's banking that is coming soon will be a good future solution. I love Wave for everything else. It's the most rounded and affordable solution for my small business finances.

Avantages: It's everything I need in one place. As a small business, Wave is the best solution for me. I can invoice my clients for free, and easily keep my finances up-to-date making tax season worry free.

Inconvénients: Wave no longer integrates with CapitalOne Spark Business accounts, so I have to manually upload two bank statements every month into Wave; One for my checking and one for my savings account, both of which are Spark.

  • Source de l'avis 
  • Publié le 2020-08-26
Sutra B.
Owner
Loisirs, voyage et tourisme, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 2020-05-07

"Excellent for the start-up to small company!"

Commentaires: So far it has been a good experience overall. I haven’t had any issues. I haven’t had very much interaction with customer service other than the initial consultation Coach and the vetting process situation.

Avantages: Love this product because of the cost! Free! So many great tools that it offers to include invoicing. You can create all of your own products and services and include your terms & Conditions. Clients can pay directly from the invoice. You can get paid the same day if you attach your business card to your account. It has a payroll feature as well for an additional charge. I love the fact that the reporting is so simple and easy to read. I would highly recommend purchasing this set up package. It comes with consultations and assistance to work through all the process of setting up your account and different categories specific to your business. It was definitely worth the extra money spent. I also like the fact that there are apps available to send invoices if you are away from the office. Also, you can upload receipts directly from wherever you are by simply taking a picture and categorizing it on the spot. No more having to deal with Receipts in the shoebox LOL.

Inconvénients: On the Invoicing I wish there was an option to add tipping. Our clients like to add a tips for our service and while Square offers this feature, Wave does not. There was a weird vetting process that nobody told me about and at first I thought it was a scam and I didn’t reply. But then I confirmed with the consultant I had been working with and they verified that this was in fact something that I had to go through. It seemed kind of sketchy at first, but it had validity with regards to the financial process.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 2020-05-07
Suzanne R.
Professional Photographer
Photographie, Travailleur autonome
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    3/10
  • Source de l'avis 
  • Source : GetApp
  • Publié le 2020-01-24

"Wave error messed up my entire system and they want to charge me $3000 to fix it"

Commentaires: It was good while it lasted, before their system made my data unusable. They really tried to be helpful, I chatted with several friendly people online, all of whom were unable to resolve my issues. They were unable to refer me to a WaveApps specialist in my area. Ultimately their solution was to offer me one of their bookkeepers at a cost of $3000 to fix the problem they created. No thanks.

Avantages: It was wonderfully easy to use, the invoices looked professional and payment processing features were handy.

Inconvénients: TLDR: Major syncing, reconciling and support issues Two of my accounts synced twice (so I had four accounts in Wave where there should have been two) and they were unable to fix this. Their suggested fixes did not work. They have chat and email support but no phone support and even though they logged in as an admin they were unable to fix this problem.
A recent update to their system caused my entire past four years of records to be unreconciled, and the only fix was to go back to the beginning of time and compare each transaction ever made.
They offered me a bookkeeper to do this for me for $269/month for a minimum of 12 months, despite my being very diligent about keeping my account up to date for the past four years.
I have switched to another system now.

  • Source de l'avis 
  • Source : GetApp
  • Publié le 2020-01-24
Utilisateur vérifié
Director
Conseil en gestion, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 2020-01-11

"Great Free Accounting Tool"

Commentaires: We use it for multiple businesses and a non-profit as we are a small cluster of social enterprises that work hand in hand with each other. We are really enjoying working with this software and it has helped us tremedously, all while not costing us a penny!

Avantages: On the positive side, this software's functionality is almost up to par with other options that cost a lot of money. Wave is free and for that price what they offer is unbeatable. It is a fully featured accouting software, as it is a web app, it means multiple people can use it simultaniously and it also works great for a virtual team. I like that it is made with non-accountants in mind. For example, when entering transactions there are "Accounts" - but these are only Accounts as a nun-accountant will understand: Cash, Bank, Owners Investment etc. - everything else is called "Categories". This makes it easier for someone not too versed in finances to understand - but behind the scenes Categories are Accounts, just like they always were (e.g. Office Supply Expense Account) - small and simple changes like this make it very easy to use even for a financial analphabet. Two mobile apps compliment the accounting software, one for writing invoices on the go, the other for scanning and (auto)recording expense receipts.

Inconvénients: On the downside, and this can be a big one, you are not able to properly close a period. This means anyone with permission to enter transactions can go and change entries from last year, or add some. This can make things really messy and I hope they add a function where an administrator can close a period such as a month, so that no more changes can be made. Further, you can add other users, but the type of users are quite limited. I wish this could be controlled on a more granular level, e.g. there is the option to add a 'viewer' who cannot edit anything. The next level is somoene who can enter all types of transactions (you can turn of access to bank entries and writing invoices) but it would be nice if there was one where I can let someone add receipts with the mobile app but not do anything else.

  • Source de l'avis 
  • Publié le 2020-01-11
Corinne P.
Owner/operator
Santé, bien-être et fitness, Travailleur autonome
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 2019-12-07

"Satisfied daily user since 2015"

Commentaires: I'm a sole proprietor of a service-based clinic, and I sell a very small amount of retail product (less than $500 per year). I use Wave to generate customer invoices, track payments, organize expense receipts, calculate taxes payable, and run reports. The app does allow for a "Personal" account which I do not currently use to my advantage but I plan to incorporate that into daily use next year to help keep better track of my overall financial situation.

Avantages: Wave is free to use which makes it excellent for my small business. It has an app to facilitate easy upload of receipts for my expenses. Being cloud-based enables me to access my accounting from my clinic or my home office (or on the go) with ease in real-time. It syncs with my RBC account to import my transactions and is very user-friendly.
Customer service is friendly and responsive.

Inconvénients: My complaints about this software are very minor. There is an option to "save and send" invoices by email with a single mouse click, but to print the invoices takes three clicks.
My other complaint is that there is no simple Customer Statement to print. The Customer Statement that is available shows every transaction posted, so for most of my clients there will be three entries for each visit to my clinic; one invoice date, one copay payment, and one insurance payment applied. I would prefer to be able to generate this statement showing a list which includes ONLY the invoice date and total amount charged.
They are very minor complaints. I am quite pleased with this product.

  • Source de l'avis 
  • Publié le 2019-12-07
Utilisateur vérifié
Career and Leadership Coach, Founder
Conseil en gestion, Travailleur autonome
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 2019-12-03

"Wonderful accounting software for starting and growing a service business"

Commentaires: I haven't gone through a tax season with my business yet, but I have been an independent consultant and I anticipate having everything tracked in Wave is going to help me out a lot come April. It's so easy to use and I can focus on my core business rather than spending a lot of time on admin.

Avantages: Wave helps me do so much. I can issue invoices, track them (I.e. I can see when a client has viewed it!), and allow clients to make payments directly through the invoice. I can also customize my invoice, which is great. I could do all of this from day 1. I'm a solopreneur and launched my business this summer. I was able to issue professional invoices from day 1 and track my expenses using their receipts app. The other thing I love about Wave is that they are very interested in feedback from their customers. I've had a few interactions with them and it's always been really pleasant. It's also free which helps me out a lot. I do use the credit card payments, which has a fee like any other service would.

Inconvénients: Their mobile app could use some work, and I've given them this feedback. The receipts app is great to take pictures really quickly, but I generally have to use the browser to do anything else.

  • Source de l'avis 
  • Publié le 2019-12-03
Felix J.
Felix J.
Auditor
Comptabilité, 5 001-10 000 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 2019-09-02

"A Solid Free Small Business Accounting Software"

Commentaires: It’s been a solid piece of cloud accounting software, albeit limited. It’s hard to beat the price of it, and I have yet to find a similar but more fully featured one at the price of FREE!

Avantages: I use Wave to keep track of my personal finances, from income to spending. In that lens, Wave performs quite well, allowing you to tag transactions that are automatically imported from your bank. It also lets you generate some simple reports such as your income statement, balance sheet, and cash flow. The interface is simple to use and understand, and I was able to pick it up (coming from an accounting background) in under a few minutes, without having gone through a walkthrough. The included ability to reconcile statements is also quite handy and allows me to verify that all transactions are posted appropriately. The inclusion of receipt tracking and tagging is also quite handy! The best part about Wave is the price! If you don’t need features such as invoicing and payroll (some SMB’s may find these handy. From a personal perspective, I did not), the accounting software is completely free.

Inconvénients: Wave still appears to be in its infancy, although the product has been there for a while. The user interface will frequently be updated (the reconciliation flow changed 3 times since I signed up about 6 months ago), and new features will constantly be added without any notification, often shifting often things around from where you expect them to be. The reports from Wave are also very limited, so don’t expect any customizable reports as of 08/2019. You get about 12 reports total, some or all of which may not be very relevant to you, depending on your end goal. These reports are completely canned, system generated, and you do not have the ability to create new reports. This may change in the future, but as it stands, this is the current state of affairs. The receipt tracking feature is definitely handy to have. While Wave will OCR your receipts and tag them to a category, it will actually post an entire transaction to the ledger when you save it down. For those of us with a bank account and credit card linked to auto import transactions, you’ll get a duplicate: one from the CC, and one from the receipt. It would be nice if Wave included some intelligence to automatically match the receipt and transaction together, but for now, you need to manually merge each. Finally, as a small point, Wave does not obtain any service assurance through SOC1 or SOC2 reports, an issue that most people wouldn’t ever care about.

  • Source de l'avis 
  • Publié le 2019-09-02
Clay A.
Owner
Hôtellerie, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 2019-08-05

"Exactly what I want in a small business accounting software"

Commentaires: Very stress free. For a free app, you expect the quality to not be as high, but overall Wave has been very reliable. I didn't really want to pay $30+ a mo for Quickbooks when all I need is for my transactions to be categorized. Wave does this well, so glad it is free. I did use the chat once and had very good experience, although I think I saw they were disabling chat except for people that have paid for support or something, so that's a bummer. But I understand, they have to get paid somehow so I'm not complaining.

Avantages: I love the simplicity. We are just a small business, so the primary purpose of using this app is to categorize all my expenses, so once tax time rolls around, I just have to send the tax lady a breakdown of my income and expenses. Once a week or so, I'll log in to check all the transactions it imported from my bank account. It auto categorizes most of them which is awesome, I just have to click the check mark button to verify it was categorized correctly. Then once tax season rolls around, I just run the income statement report and send it to the tax office. I even have created a review account for the tax lady to be able to log in and see my business finances. We are just a simple business so we probably don't use some of the more advanced features, but it does what I want and best of all, it's F-R-E-E. I do also like the payroll and invoicing options if we need that in the future, although that is unlikely for our business.

Inconvénients: For some reason, they disabled the ability for deposits to be auto categorized. This is my most common type of bank transactions, since all credit card payments are deposited into my account a few days after they process, so I have tons of transactions I have to go manually mark as the 'Sales' category. I did talk to customer support over chat about this though, and the lady agreed this would be extremely useful so they are looking into this.

  • Source de l'avis 
  • Publié le 2019-08-05
Dane J.
Owner/Operator
Comptabilité, Travailleur autonome
Temps d'utilisation du produit: plus de deux ans
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 2019-07-05

"Wave is a Great Accounting Suite - and it's FREE!"

Avantages: Wave is a great piece of accounting software that rivals Quickbooks and Xero. The biggest winner, which it obvious to anyone who has researched Wave as an accounting platform for their small business: it’s FREE! Both Quickbooks and Xero have fairly low-cost pricing models for small businesses that range all the way to fairly high-cost for larger businesses. Wave, on the other hand, is specifically tailored to the small business, and offers only features popular with those businesses. But, because of this, their base accounting software is completely free. Their only products you would be billed for would be payroll or credit card processing, both of which are priced competitively to Quickbooks/Intuit’s and Xero’s offerings as well. Wave also offers a lot of the same features, including automatic bank and credit card feeds, customized charts of accounts, multiple businesses on one account, smart expense categorization (software learns over time), and more.

Inconvénients: Wave does have its limitations and is more basic than Quickbooks or Xero, especially to us accountants who can see the glaring differences. However, even as an accountant and bookkeeper, I recommend Wave to a lot of my smaller clients whose biggest consideration is cost, simply because you can’t beat free. Plus, a lot of the additional features that offerings like Quickbooks or Xero feature, smaller businesses will not always utilize anyway, so Wave fits them perfectly. All-in-all, there are no large drawbacks.

  • Source de l'avis 
  • Source : SoftwareAdvice
  • Publié le 2019-07-05
Andi L.
Founder & Owner
Marketing et publicité, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
  • Simplicité d’utilisation
  • Fonctionnalités
  • Support client
  • Rapport qualité-prix
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 2019-05-15

"Wave Shows Me the Money!"

Commentaires: Before I used Wave, I was behind every month on my invoicing. I hated sending invoices, and I really, REALLY hated being the Collections person, asking my clients to pay their bills. Then I found Wave, and my whole life changed. I was able to get set up super quickly, connect to my bank, add my clients' contact information, and set up the template for my invoices. Now, I have "Monthly Invoicing" on my calendar, and it takes me about 15 minutes to handle the task (instead of 2 hours). My favorite emails are, "Congrats! You Got Paid!" from Wave. I feel fantastic!

Avantages: Wave has absolutely changed my business for the better. It used to take me about 2 hours a month to do my invoicing, which I hated doing, and so I avoided it. Now, I handle monthly invoicing in about 15 minutes. Plus, as new clients come in or one-off projects are completed, I can send the invoices quickly—like 5 minutes. So ease of use is absolutely the first thing I love about Wave. Second, as a small business owner, I am in charge of acquiring new clients, executing the work, invoicing for the work, and then acting as collections when clients are late in paying. With Wave, I check a simple box that sends reminders to the client when things are past due. What a relief! It's coming from "my accounting department" rather than me. Hallelujah! Third, the payment process is so easy for my clients! They can pay any way they want—check, credit card, bank, whatever. It's so easy for them, and I have had zero complaints. It's also fantastic to know when clients have (or haven't) viewed the invoice. And getting the emails from Wave announcing that I've been paid are the best emails of the day. The fact that all of this amazingness is free? That's just the icing on the cake. Thank you, Wave!

Inconvénients: My only issue with Wave is probably a rare use-case. I manage invoicing for a client of mine. (Side note: Wave made it SO EASY for me to be an admin of her account but not the manager, and I can log into my account to access hers. It is AWESOME!) She sells programs, and her clients generally pay in one invoice. Occasionally, her clients need to pay in installments. It was not easy to set up a recurring invoice for only three months to send to the client, especially without a credit card on file. I had to create three different invoices, and label them as Installment #1, #2, etc. However, I recognize that this is probably a one-off user scenario that not many people would need. And I can't complain when the tool is free, and I found a workaround.

  • Source de l'avis 
  • Publié le 2019-05-15