CartonCloud - Avis

Number 1 WMS!

Avantages :

I have had an exceptional experience with CartonCloud for over 10 years since the very beginning when setting up my first warehouse with Vincent. Their cloud-based setup and implementation process are incredibly straightforward, making it the easiest I've encountered. What truly sets them apart is their support, onboarding and an advantage of month-to-month contract option, providing flexibility that's rare in the industry. The support and integration team, including [sensitive content hidden], has been outstanding. They are not only responsive but also solution-oriented, consistently helping us with ongoing integrations for both internal operations and customer needs. Their dedication to user support is unmatched, ensuring our queries are promptly addressed. Overall, I highly recommend CartonCloud for anyone seeking a reliable, innovative solution with unparalleled customer service.

Inconvénients :

Limitations on Notification, but have submitted a feature request

Unparalleled Efficiency and Exceptional Support: A Review of CartonCloud

Commentaires : The TMS & WMS software I've used surpasses all my previous systems. Its seamless functionality and comprehensive features have significantly improved my workflow. The exceptional support from the teams undoubtedly sets them apart as leaders in the industry. This all-in-one solution is truly the best I've encountered.

Avantages :

Efficient, Reliable, Versatile, User-Friendly, Robust

Inconvénients :

One drawback I've noticed with the TMS & WMS software is that the API feels somewhat underdeveloped. While the system itself is robust, I have encountered limitations and inconsistencies when attempting to integrate it with other applications. Improvements in the API's functionality would enhance the software's overall versatility and expand its potential uses.

Customize everything yourself through the knowledge base, integrate everything.

Commentaires : CartonCloud enables us to set up consistent onboarding processes and let prospective clients know exactly what we can and cannot do for them very quickly. We frequently check in with CartonCloud to scope new possible integrations or automated process like reports or fulfilment updates and tracking to ecommerce storefronts.

Avantages :

Ability to find integration solutions for all 3PL clients through direct API integration, parsers, or logins to let old-school clients enter their own orders. Also visible history logs for orders, products & invoices helps keep track of changes and updates to all aspects of the warehouse.

Inconvénients :

Amending stock on hand details can be unintuitive at times as system adjusts stock to 0 and adjusts in new product with updated details, invalidating old labels and making it hard to track stock.

Long time user, just as happy with the product as when we started in 2016.

Commentaires : Very happy, and they have become a core part of our service offering.

Avantages :

It has the benefits of a large SaaS with the Agility of a small company. Many IT companies claim to be agile, but Carton Cloud are one of very few I have worked with that are adaptable, and able to help with solutions.

Inconvénients :

Carton Cloud is incredibly powerful, and the down side is that many people don't know how to use all its features, and hence not understand its value.Some suggested ideas seems to take exceedingly long times to implement, but those abilities are not critical factors in using the equipment.

Alternatives envisagées : Datapel WMS

Pourquoi passer à CartonCloud : Quality of product. Cost was actually cheaper in the short term, however more expensive in the long term. Its still a factor, but as long as the software continues to evolve there is value in it.

Carton Clour Operational Review

Commentaires : An exceptional experience for us from commencement of our warehousing and freight operations, through to this day. They are a stellar team of professionals in our shared logistics space

Avantages :

The system capability and fluidity, and reliability, and the people that back it up with excellent service support from basic enquirers through to complex integrations with third party carriers and clients. The team is Australian based so always available when we need help which is so critical these days in operational continuity, and reducing stress

Inconvénients :

Probably having to type data into the system because I am such a terrible typist !!!.... pretty well simple as that - nothing to complain about !!!

It's almost Perfect

Commentaires : I strongly recommend it. All in all very good product which is super simple and easy to use. They have their knowledge base where we can simply go and find out about all their features.

Avantages :

It's simple and easy to use and does pretty much what we require in our 3PL Business.

Inconvénients :

Integration with a few other systems can take a lot of time and comes with its price. (Not very often though)

CartonCloud

Avantages :

Ease of use. New features coming in all of the time. Streamlining my logistics day by day. Really a competitive difference.

Inconvénients :

No cons really.

Couldn't imagine work without it!!!

Commentaires : We started using CartonCloud for transport around 5 years ago, now we have grown and are 3PL/warehousing also and CartonCloud has been there to help us grow. Couldn't imagine us functioning without it.

Avantages :

Easy to use with great and friendly customer support that don't speak in computer language.

Inconvénients :

The transport rate calculations doesn't have a feature that we require, it's not a big thing just means invoices need to be checked.

Carton Cloud

Commentaires : Overall very positive.

Avantages :

Its' simple and easy to use and explain to client. It does everything that we need to make out life easier in a difficult industry.

Inconvénients :

It covers most of our needs. when we've needed changes made they have assisted in that area.

Outstanding customer support

Commentaires : Tony is fantastic to deal with and nothing is a problem.

Avantages :

The system is extremely user friendly, the webinars for learning and training are fantastic. The customer service is exceptional.

Inconvénients :

If we could have transport legs - it would be the prefect system!

CartonCloud

Commentaires : Very positive, once up and running it is a great system. Also the after service backup is second to none.

Avantages :

Carton cloud is the best warehousing and TMS that we have utilised.

Inconvénients :

Unless you are a computer minded tech brain, it is hard to navigate setups for new clients.

simple and easy to pick up

Commentaires : CartonCould 90% perfect for our business, but As the company's business increases, hopes the system to develop more services

Avantages :

Affordable for any size of business, Easy to using

Inconvénients :

Tracking information needs to open more

Great system, great people.

Commentaires : From day one the people have been helpful. Signing up, training and assistance afterwards has been very responsive and useful.

Avantages :

Ease of use and the people. The system itself is easy to use for all levels and makes sense. Training with [sensitive content hidden] was great, and she was super helpful. Dealing with others like [sensitive content hidden] in support has been quick and easy and [sensitive content hidden] has been available whenever needed since the beginning.

Inconvénients :

Integrations with other software needs work.

Anything and everything, all at once!

Commentaires : Automation of processes has helped save a lot of time and has allowed us as a business to focus more on our customers and grow together.

Avantages :

The knowledge base has been a treasure trove for me along with being a lifesaver. After using CartonCloud for almost a year, I still like to go through the Knowledge Base for anything extra that I might pick up.

Inconvénients :

Sometimes the glitches it threw with integrations but the Support team was always around to solve these quickly and efficiently.

Customizable and Easy to Use

Avantages :

CartonCloud is a flexible platform that can be configured to fit a wide range of needs. The customer team is responsive and engaged, and help build the solution that worked best for our accounts. It has been successful as a standalone WMS for a cross dock operation, as well as integrating as a complement to our own WMS.

Inconvénients :

CartonCloud is still growing. Some features can feel clunky at times, and we rely on updates to keep improving.

CartonCloud is worth every cent !

Commentaires : We love working on CartonCloud, it is easy to use and very user friendly. It was so important to us that we also get great on-going support when needed and the CartonCloud team have always been really fast to respond and point us in the right direction if we have a query. We are so pleased we found CartonCloud as our inventory management software. It has made our 3pl business easier to operate and given us the ability to be able to scan out products for customer orders.

Avantages :

We have been using CartonCloud for over 18 months now and absolutely love the software. It is really easy to navigate. The CartonCloud team made the initial on-boarding seamless with great on-line training with a CartonCloud trainer which was easy to follow. The ongoing support from the technical team is amazing. If we have a query, we always receive a fast response/solution back within a few hours after sending. The team have been great to work with particularly [sensitive content hidden] in Integrations.

Inconvénients :

CartonCloud is perfect for our needs. We don't have any 'cons' to note. The system is well set up and covers everything we need for our 3pl clients. We love working on CartonCloud and highly recommend it to others looking for a great inventory management software.

New CartonCloud User

Commentaires : Organizing warehouse inbound and outbound in a quick and easy way. Gives you a snapshot of what the day will look like. You can then set up your daily tasks and use warehouse hours in the most efficient way possible. All the information you need is right on your smart device. Very user friendly app for your mobile device. The Implementation Manager assigned to our account has been really helpful and quick to respond to any questions we have.

Avantages :

The tutorials online with step by step are really user friendly and intuitive. And the "Ask Anything" box takes you right to the process.

Inconvénients :

As we are new to this software, we have not come across any real obstacles at this time.

CartonCloud WMS Review by ShipCurve

Avantages :

Great support team that helped with setup, implementation, as well as tailored solutions. WMS is perfectly made to help solve 3PL and Warehousing industry headaches, for tracking, storing, invoicing and reporting.Cloud-based solution accessible from anywhere at any time.

Inconvénients :

Not completely self explanatory (need to work with their support team to learn how to use)More customization would be useful but Im sure this will come soon.

Carton Cloud

Avantages :

The easy of use, and the fact your customers can self service via the portal

Inconvénients :

I don't believe there is any feedback we have that is negative

CartonCloud

Commentaires : I was using spreadsheets for the warehousing side of the business. This system has saved all that problem as well as the mistakes and time it took to manage

Avantages :

The system is easy to learn and easy to maintain.

Inconvénients :

The only issue is i can not make the site look like my own to a client. It is a generic look which would be better if could be customised.

Quick Implementation and quick support

Commentaires : It was a tool that quickly help us to have traceability with serial numbers on a Distribution Warehouse. Carton Cloud was really involved since the first meeting-call on our requirement, so they can adapt a quick solution to our needs.

Avantages :

Web based software. Ease of use and easy integration. A complete knowledge base 2.0 (help documentation)Quick response and awesome guidance from Carton Cloud´s Implementation Manager.

Inconvénients :

Customized queries and/or customized automatic reports takes long time to develop. Also, it causes additional costs.

Excellent Service

Commentaires : Great and friendly customer service - [SENSITIVE CONTENT] always available to assist in a timely manager and we always discover new things to do and add to our system..

Avantages :

Time Saver, our whole business in the palm of our hand - access 24/7. Easy to learn new things and making a difference daily in our business. Training with staff is fast and efficient.

Inconvénients :

Some of our customers require more details on invoices and descriptions what can't always be provided. But Carton Cloud always try to assist and find another way to assist us.

Business Transformation

Commentaires : Very positive, the team at Cartoncloud have been very open to assisting us when we need them and also to support the process of on-boarding our customers. [SENSITIVE CONTENT] and the team have been available and responsive to our needs, even to visits at our site in Brisbane. We have learnt that it requires a certain level of trust to manage the change and let Cartoncloud do what its meant to do, and we continue to look at ways we can continue to take advantage of all the elements of the platform that we can keep unlocking as we continue of transformation project in the business.

Avantages :

We are always looking for continual improvement in our business , and part of this was reviewing our Operating platform. Cartoncloud having been our choice to move forward with, has very clearly identified for us very positive changes to how we manage our Warehouse and Transport processes and allowed us to quickly take advantage of the efficiencies we can unlock within Cartoncloud as our new operating platform. Its easy to use for our team and been widely accepted by our customers/partners as a very positive way to improve the way we work together. We are very pleased with how we are progressing as we continue to embed the new processes in the business.

Inconvénients :

As with anything new, there are change elements your business has to adapt to, so moving from something we had been using for many yrs, and that our staff were completely used to, has had some challenges. We chose to be deliberate about the integration into our business, and perhaps would like to have made the changeover faster, but the progress has suited our own people and our customers, as we looked to mitigate any risks, and also reap the benefits of each part of Cartoncloud that we have 'switched-on' as we have progressed. We have worked very closely with Cartoncloud to make sure the changeover has happened smoothly and we have also shared ways that can assist our ability to adapt but also some ideas that could improve some areas of Cartoncloud based on our own experience.

Carton Cloud - game changer

Commentaires : Love it. Promote it to every similar business to us I converse with who could benefit from it. been a huge leap forward for the business and wasn't even difficult to implement.

Avantages :

Enables paperless national operation. All critical admin info is available at the click of a button, not from sorting through a filing cabinet. Errors are visibly obvious, as are inefficiencies.

Inconvénients :

Did take a few weeks to get our head around moving through the screens and where to find things. but we did skimp on the onboarding sessions, so no fault of theirs.

One of the best could WMS on the market

Commentaires : Cartoncloud runs all our operations smoothly and has become our secret weapon to sell our 3PL Services. Customer service is excellent, fast, and pays attention to new improvements.

Avantages :

Easy to use, powerful features, 3PL ready, able to handle a small-medium, and extensive warehouses. Fenomenal handheld performance.

Inconvénients :

None so far and we have local customers and multinational organizations with big names.