---
description: First Due : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: First Due - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels pour ambulance](/directory/30555/ems/software) > [First Due](/software/179338/first-due)

# First Due

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> Préplanification, prévention des incendies, reporting d'incident, programmation et personnel, actifs, réponse. L'ensemble de votre activité sur une seule plateforme.
> 
> Conclusion : 58 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise First Due?

First Due s'adresse aux secouristes et à leurs communautés : les pompiers, les urgences, la police, les gestionnaires des mesures d'urgence et les répartiteurs.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 58 Avis |
| Simplicité | 4.5/5 | D'après l'ensemble des avis |
| Support client | 4.6/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: First Due
- **Fondé**: 2016

## Contexte commercial

- **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, français
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Alertes/Notifications
- Facturation
- For First Responders
- Gestion de la communication
- Gestion de la conformité
- Gestion de la flotte
- Gestion de la formation
- Gestion des documents
- Gestion des dossiers
- Gestion des dossiers patients
- Gestion des employés
- Gestion des installations
- Gestion des stocks
- Indicateur de disponibilité
- Listes de contrôle des réponses aux incidents
- Planification
- Rapports et statistiques
- Recherche/Filtre
- Routage
- Suivi des expéditions
- Suivi des équipements

## Intégrations (1 au total)

- First Arriving Dashboards

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels pour ambulance](https://fr.capterra.ca/directory/30555/ems/software)

## Catégories connexes

- [Logiciels pour pompiers](https://fr.capterra.ca/directory/30741/fire-department/software)
- [Logiciels pour ambulance](https://fr.capterra.ca/directory/30555/ems/software)

##  Logiciels similaires

1. [eSchedule](https://fr.capterra.ca/software/142521/eschedule) — 4.8/5 (77 reviews)
2. [PSTrax](https://fr.capterra.ca/software/210778/pstrax) — 5.0/5 (20 reviews)
3. [CityReporter](https://fr.capterra.ca/software/148299/cityreporter) — 4.4/5 (22 reviews)
4. [Aladtec](https://fr.capterra.ca/software/121452/aladtec) — 4.6/5 (17 reviews)
5. [Emergency Logs](https://fr.capterra.ca/software/182085/Emergency-Logs) — 5.0/5 (54 reviews)

## Avis

### "First Due: Transforming Fire Service Operations Through Revolutionary Records Management and Emergency Response" — 5.0/5

> **Steve** | *13 juin 2024* | Organisme social ou civique | Taux de recommandation : 10.0/10
> 
> **Avantages**: First Due's records management software is a game-changer for the fire service. It's streamlined, intuitive, and absolutely essential for effective emergency response. With its user-friendly interface and comprehensive features, it revolutionizes how we handle data, ensuring seamless coordination and quicker, more informed decision-making during critical incidents. Highly recommended for any fire department looking to enhance efficiency and safety.
> 
> **Inconvénients**: While primarily American-based, First Due's records management software is gradually evolving to cater to Canadian fire service needs. This promising transition signals responsiveness to international demands, offering Canadian departments increasingly tailored solutions over time.
> 
> First Due's records management software delivers an exceptional experience. Their stellar customer service ensures smooth implementation, while the software's intuitive interface makes operations effortless. From initial setup to daily use, it's a seamless and efficient solution for fire service record management.

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### "Awesome product" — 5.0/5

> **Byron** | *12 juin 2024* | Sécurité publique | Taux de recommandation : 10.0/10
> 
> **Avantages**: It is an all in one solution to the fire service. It has an awesome report creator to build reports for council and everything else.
> 
> **Inconvénients**: Takes a lot of front end set up, but any program would that is this in depth.
> 
> Overall it is an amazing product and have recommended it many times.

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### "First Due or go Home" — 5.0/5

> **Utilisateur vérifié** | *8 octobre 2024* | Sécurité publique | Taux de recommandation : 10.0/10
> 
> **Avantages**: The easy transfer of data from one software to another.
> 
> **Inconvénients**: The Investigation module. 
The over all way we to to set up and track inventory.
> 
> Over all I believe it’s a great product and is only going to get better in time.

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### "Response Technology for the 21st Century" — 5.0/5

> **Dylan** | *6 juin 2025* | Sécurité publique | Taux de recommandation : 7.0/10
> 
> **Avantages**: First Due offers a one stop shop for all your fire department needs. It provides everything from the preplan to the finish of the call with the report. If you are looking for something to reenergize your software needs within the fire service, this is your place to be. They are innovative and listen to their customers when it comes to new technology and settings that helps the everyday firefighter. Whether you are a volunteer department or career, this software is for you\!
> 
> **Inconvénients**: We have had some tickets outstanding for a while that we have not gotten updates on. The price is also getting a little high. It seems like, at times, they release a new module just to get more money from you. Take for example the health and wellness module or the arson tab. What you would think should come int he base modules, is an extra add on. Somethings are understandable such as the EPCR or even the command module, but simple modules that would be useful for all fire services, should not be an extra fee just to have access to them. As other 3rd party vendors grown, they will start coming out with similar modules with all inclusive pricing which could drive people to look elsewhere to save money in the current economy.
> 
> First Due has been integrated into our department's everyday life and we love it. Our firefighters use it for preplans, asset management, response, and even our training tracking. Our department has really adopted the mindset that we have this technology, so we are going to use it\!

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### "First Due Review" — 3.0/5

> **Daniel** | *7 juin 2025* | Sécurité publique | Taux de recommandation : 4.0/10
> 
> **Avantages**: The ability to adjust to your department. Additionally, their willingness to work through issues and aid you in design.
> 
> **Inconvénients**: The flow of the EMS reports. When compared to ESO, it does not match up. Additionally, how the warning errors are presented.
> 
> Pleased. But I believe First Due has a lot of room to grow. I have seen a lot of change for the positive over the past two years. However, more is needed.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/179338/first-due)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/179338/First-Due/> |
| en-AE | <https://www.capterra.ae/software/179338/first-due> |
| en-AU | <https://www.capterra.com.au/software/179338/first-due> |
| en-CA | <https://www.capterra.ca/software/179338/first-due> |
| en-GB | <https://www.capterra.co.uk/software/179338/first-due> |
| en-IE | <https://www.capterra.ie/software/179338/first-due> |
| en-IL | <https://www.capterra.co.il/software/179338/first-due> |
| en-IN | <https://www.capterra.in/software/179338/first-due> |
| en-NZ | <https://www.capterra.co.nz/software/179338/first-due> |
| en-SG | <https://www.capterra.com.sg/software/179338/first-due> |
| en-ZA | <https://www.capterra.co.za/software/179338/first-due> |
| fr | <https://www.capterra.fr/software/179338/first-due> |
| fr-BE | <https://fr.capterra.be/software/179338/first-due> |
| fr-CA | <https://fr.capterra.ca/software/179338/first-due> |
| fr-LU | <https://www.capterra.lu/software/179338/first-due> |

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