Bookly - Avis

"A Rare Plugin"

Commentaires: Overall, the experience has been decent. Our team implemented the plugin in a unique way and were able to get about 80% of the way there. Some questions remain that we tried to address with the customer support but couldn't get a response many times. Sometimes they were very responsive. So it was hit or miss.
Another important thing to point out is that they do not have a way to use the plugin on a staging server unless your site uses the same domain. This isn't explicitly an issue but our sites are set up on WP Engine often times. When you spin off a staging server with WP Engine, you get a different domain so the plugin won't work anymore. We were forced to create local installation and run the stating server there when setting up or testing out new implementations of the Bookly plugin. They claim that this is something that simply can not be helped because of the rules of the Marketplace they sell on (Envato) but of the dozens of plugins I've used that I've purchased from Envato, Bookly has been the only one to have rules so strict, it was impossible to use the plugin even on a staging site.

Avantages: The best part of Bookly is that if you're using it for putting together a site that books people for services, very much like the plugin is intended for, it works really well. The way the plugin allows you to change so much of the functionality through their WYSIWYG editors, the reports provided in calendar form and list form, the relative ease of connecting the plugin with payment processing... It really does almost always just work the way you need it to which is rare.
One really nice feature is the ability to pretty seamlessly change the Booking Form from the backend. I'm no stranger to needing to change these things as needed through code but when you have the option to make the changes directly through the plugin, that's a bonus.

Inconvénients: The way the pricing structure is set up. We purchased the plugin about 10 months ago and within a month, there were changes to the plugin. Features we'd purchased had been removed from the plugin into separate plugins. Due to a mistake on the end of the developers, our plugin's purchase code wasn't grandfathered in so we would make updates to the plugin and then lose functionality we'd implemented in the installation. This was eventually resolved but then again, couldn't it have been avoided in the first place?
On one hand, it can be a benefit to purchase plugins for the functionality you want. A lot of developers do that and it makes sense. On the other hand, some of the plugins offer very limited and seemingly basic functionality that were once part of the plugin.

"Booking Software That Works"

Commentaires: I have had great success with Bookly as a product and definitely recommend it to the point that there is no other product on the market that I bother to look at. Bookly works. Bookly is flexible for most business situations where booking appointments is important.

Avantages: I have been using Bookly with multiple licenses for myself and clients. It has been a highly successful booking product. The integration with my Google calendar has been the key to its success for me. Especially as I have clients all over the world in multiple timezones.

Inconvénients: Unfortunately, like most booking software providers they have split the product into individual features that are being charged for. This makes an otherwise value packed product, now more expensive for the average consumer.

"Not sure what people are thinking by recommending this software"

Commentaires: Bottom line. Bookly is no where near 100%. It fails a lot and you never know. If you want to lose money like we have over client not booking then Bookly is great. If you want to book appointments and run a business I would stay away and look for another Wordpress scheduling plugin. There are many other better ones. And cheaper.

Avantages: It was easy to setup. That's about it. Had to write 40 characters.

Inconvénients: It just stops working. We have used it for 2 years now. It just stops. No warning or log to tell you. When Wordpress updates, and it updates a lot, Bookly stops. It fails in some way. So to keep secure you need to update Wordpress. Bookly fails in some way. You call or email to get it fixed. They are not helpful at all. They ask for a purchase code. We have one. Then they say it's expired. We get another. Then they can't get things fixed. A year later Bookly fails again. Need to buy support again. It's their fault that they can't keep it going after a Wordpress update. My developer is frustrated with it and so are we. STAY AWAY. Plus if it is a main way you book your clients and it goes down. There is no way to no. You can go weeks without knowing that your clients are just stuck at a screen. YOU WILL LOSE MONEY.

"The Best WordPress Appointment Booking Plugin"

Commentaires: I have a very professional experience with Bookly, because I personally running two businesses in my country and for both of them I use Bookly for the booking and reservations purposes. I am really happy and satisfied with the features and options of this WordPress Plugin.

Avantages: Bookly is an incredible WordPress appointment booking plugin. If you are running any kind of business, you can use this plugin. You can simplify the process of booking for your clients. Even you can use this plugin for automate appointment scheduling routine. The integration setup is really easy even WordPress beginners users can do it easily.

Inconvénients: All things are easy to do like setup is easy, use of this plugin is also very simple. Add-ons are really best, support is also incredibly awesome. So for me, there are no cons.

"Best Booking Addon For WordPress Ever!"

Commentaires: Their training is phenomenal! This WordPress addon for appointment scheduling is the best offering we had ever found in the market. Once you had bookly you never go back! =)

Avantages: The appointment scheduling process was easy for my clients to understand. The ability to collect payment and integrate with my client's calendar was awesome! I purchased over a dozen addons. It was well worth the investment!

Inconvénients: I didn't find a way to manage staff payouts. Additional BIO about each staff member would be nice.

"Review for Bookly"

Commentaires: Massage and coaching. I have used it for two years and I could give it overall rate 9,5/10

Avantages: Clear design. On both: backend and frontend. Most plugins are clear with frontend with horrible backend usability.

Inconvénients: Most of extra features are chargeable. It may cost a lot to get lots of features.

"Great investment for my business"

Commentaires: Online booking has really helped cut down on admin time for my business.

Avantages: The ease of use and the improvements throughout the years. The beautiful front-end on my website looks very professional and I love how it's customizable.

Inconvénients: Some issues with email notifications at times.

"Best Booking Plugin for Wordpress!"

Commentaires: Bookly has mad in website client booking a fun and thoroughly met experience!

Avantages: It's solution simply. There is not more feature rich plugin that offers this solution. I like it's Google Calendar 2-way Sync. And I like it's feel to the end user (person booking an appointment) most.

Inconvénients: My only issue is setting the emails in the admin. It could be better to have a 2-column layout because there are so many email templates to set up. When having to toggle between each in a purely vertical format, the experience becomes daunting quickly.

"Hidden Costs, Poor Support & Lack of Features"

Commentaires: Overall unprofessional and not helpful. They are more interested in selling to new customers and answering pre-support questions with yes, yes and yes even though many yes's come at an additional cost. No after sales support and all round a very unethical company

Avantages: Super easy to install and explain to front end users and people of limited technical knowledge.

Inconvénients: Where do we start... Firstly, paying for Pro has sooo many hidden costs. Anything you want to do beyond the very basic level they charge you another $30 for another addon. Staff can't even edit their own bookings without an addon...! Secondly, the support is sooo slow and not in the slightest bit technical. You ask them a question, they take two days to look through their own documentation (which you have done already) then come back and can't give you an answer. If you are lucky (!) you might get through to someone technical but often not and even then it takes another two days! The worst thing is if you are on the calendar overview and you have multiple staff you cannot see who is working and who is not working!!! They are all the same colour no matter which view and there is no way of telling! Raised this with 'support' numerous times and their excuse is it is outside of the Envato terms to help with this as it isn't listed as a feature!! Just to show holidays in a different colour for when people aren't working!! Madness.

"Best Value For One Time Purchase"

Commentaires: I was looking for an inexpensive WordPress booking plugin that would allow online booking of photography appointments, and also allow customers the option of paying for service at time of booking. Bookly provided all of that, and a one-time purchase too!

Avantages: Plugin was pretty easy to set up and the one-time cost to purchase Bookly was incredibly inexpensive compared to other companies who charge a monthly reoccurring fee to do the same thing.

Inconvénients: I honestly cannot think of anything that I least like about the software.

"Time to Book with Bookly! Easy to set-up and use"

Commentaires: Bookly has allowed us to start our business with the online booking feature at a relatively low cost, and has allowed our clients to reserve appointments at anytime and receive confirmation emails with all the booking information. Many other booking plugins are complicated to set up and start, you will not have that problem with Bookly. Highly Recommended.

Avantages: What makes bookly stand out from other booking software is how easy it is to set up on your website and input service and staff member information into the plugin. Although the free version has limited functionality, it can still be used and be useful to a certain point before buying the full version. It was a big help when we were just starting out as a small business.

Inconvénients: What we did not like about the software was that once there was a problem or once it stopped working, it was a bit tough to figure out and get it running again. On the other hand, we had amazing technical support and customer service from the Bookly Team, who took it upon themselves to resolve the issue and did not give up no matter how long it took.

"Best booking plugin"

Commentaires: My experience is very positive. I tried many other plugins. I can say that this is the best. It far surpasses all competitors. And another very important - excellent support service. This plugin was created not by one person, but by a strong team. Thanks to all of them for the plugin.

Avantages: I liked a large number of settings. The plugin is very "flexible". I set it up for different bookings and everything was successful.

Inconvénients: Some settings are not easy to find. Not everything is logical. Some settings are still missing.

"3 Year User"

Commentaires: I really like the simplicity and ease of use for any user, both frontend and back. My main niggle is the calendar for day to day use.
I would suggest looking at some of the good (Property Management Softwares) for an example of how calendars can be clear with lots of information at a glance and on hovered states etc.

Avantages: I like the ease of use, the UI is very inutive.

Inconvénients: I don't like the calendar, it's hard to see at a glance what on.

"excellent and cross platform for payments"

Commentaires: great experience that has led me to entrust myself in total to the management of ticketing through the amount of plugins and excellent assistance

Avantages: I have greatly appreciated the functions concerning the management of the guides with separate schedules and turns in order to make the shifts effective and have everything under control

Inconvénients: the management of holidays and the closure of very long days

"Exactly What I Need"

Commentaires: I have had bookly for over 1 year now and its great. The continual development of the software from the staff makes me feel like this plugin is going to continually get better and better!

Avantages: Perfect Office Booking Software that removes the need for a receptionist. My clients can now book online and view available appointment times. I no longer need to figure out suitable appointment times for my clients, they can simply look at my website and book a time that suits them.

Inconvénients: At times the settings can be difficult to figure out, however, once you know how it works, its easy!

"Excellent software"

Commentaires: In general, the bookly experience has been very positive because it has reduced the work especially in the management of the payment odorality and in 'entrusting the tour to the appropriate guides without going to create overbooking.

Avantages: For our museum center it was a really excellent software in the management of the reservations and even more important in the management of the guides especially in the custody of the booking in an automatic way, excellent software.

Inconvénients: n the only software flaw was the management of the daily closure that to be done not all day but only for half a day is a little complicated the procedure.

"Complete, flexible booking solution"

Commentaires: Bookly is a great solution for us that helps us a lot in managing our bookings.
It is very complete, flexible and Bookly listens to their customers in terms of newly developed functionality.

Avantages: The Google Calendar integration is great,
Ease of use and fully customizable
Responsively designed

Inconvénients: Every extra costs money (plug-in-model) ;-)
Support is very limited if you did not buy a support package.

"Bookly with several add-ons"

Commentaires: A couple of details needed assistance, happened quick and without any hickups

Avantages: setup is easy and works straight away, documentation is appropriate

Inconvénients: cannot be used yet for appointments of several days

"Great appointment booking system!"

Commentaires: Overall, we are very happy with Bookly and look forward to using it for the foreseeable future.

Avantages: We've been using Bookly for our appointment management for the past year and we have nothing but positive things to say about it. Most importantly, its ease of use, customizability and flexibility were the things that stood out to us most when deciding between Bookly and other platforms.

Inconvénients: While Bookly is extremely easy to use, customizable and flexible; there are a few minor features missing that we fill would benefit the platform greatly. Namely, the use of Coupons and other entry level features being tied behind additional purchases are a bit inconvenient.

"Bookly - A great registration plugin"

Commentaires: This software has done exactly what it was advertised to do. I have a client who uses it on their website to schedule massages. It has worked really well.

Avantages: I like that you can link your Google Calendar to the software. I also like the clear instructions that are available.

Inconvénients: What I like least is that you need to approve client's appointments before the will get the automatic chron notifications. (This is a problem for my client because they do not want to go in and approve each registered user.) I think this would not be a con for many people using this scheduling software.

"Simple and Sweet"

Commentaires: Fantastic!

Avantages: Bookly is, by far, the best plugin for scheduling appointments I've found to date! The layout is simplistic, the work you'll do to get it put together is minimal, and the installation process is as easy as it comes.

Inconvénients: I have no issues with Bookly! I find that I'm now suggesting it to people.

"Nothing better than Bookly for Wordpress"

Avantages: Excellent software that was very easy to configure and has proved to be an super success with our customers. Its flexibility in usage has proved to be extremely useful for our business.

Inconvénients: Nothing really that we can think of. Sometimes, changes in Wordpress affect it, but Bookly have always been prompt to issue an update.

"A good buy"

Commentaires: Positive.

Avantages: It's simple and works flawlessly. A big plus is frequent updates.

Inconvénients: There are good addons but the price are a bit excessive.

"ease my buisness"

Avantages: my snowboarding club appointment has always been a mass until bookly comes up.
Now I can easily track every coach's schedule, and customer's appointment.

Inconvénients: upgrade to pro was painful and caused my site down for a while, until costumer support fixed it.

"Many options, very competitive price for the quality"

Avantages: Features are very powerfull, very easy to use, the most important feature is the synchronisation with google agenda.

Inconvénients: Some bugs when updates, but the support team helps a lot (they fix the bugs directly on your website)