Invision Community - Avis

Fantastic Products

Commentaires : It's a fantastic list of products and has been great for our intranet. Homepage, forums, blogs, gallery have been super.eCommerce store hasn't been used but I have used it in the past for other roles, it's a superb product with alot of customisation.

Avantages :

We like their self-hosted applications for use in our local environment which is used as our company intranet. It has been really useful and giving us more features than other software previously used which also had alot more issues coming up. The customer service has been great but ensure self-hosted installations are setup within a Linux operating system to ensure support is available. (limited support via Windows)

Inconvénients :

The pricing for renewals every 6 months are low, but in order to keep the site updated with any bug fixes, features etc. should be required, so it's worth keeping in mind.

Best Community Management Platform

Commentaires : Our overall experience is very good. Our developers team taking a advantage by creation various FAQ pages, websites. It is helping our business a lot. simply GO for it.

Avantages :

1. Lots of templates available for Forums, Calendar, Blogs Pages which will helps the users to create more dynamic content. 2. Helps to engage the customer base with the product related FAQ and queries. 3. Helps to create a mirror of your company's overall image in community platform. 4. Creation of Automated workflows with Invision Community and various applications. 5. Makes job more easier by automating and providing drag and drop tools. 6. Create websites for campaign very easily.

Inconvénients :

1. Needs to improve the UI components and add more features 2. DB restore in Invision community little bit time consuming. 3. Price wise little bit high as compared to other alternatives. 4. Fetching old data sometimes requires more time.

Disappointed

Commentaires : I've been a longtime Invision subscriber, both the software and their cloud hosting. Their off the shelf product remains best in class, but man am I disappointed with their cloud hosting. They're expensive, bureaucratic at every step, they don't provide ftp access, you have to go through them to perform backups and restores, they treat their customers like we're idiots and nickel and dime you every step of the way. The final insult happened today, when I'd finally had enough and decided to self host. They told me I'd have to pay $500 to change my plan (plus an additional $200/year for the service itself). I agreed (what choice do I have), only to get an error when I tried to download the software. So what do they say when this happens, after I've spent $500 for the privilege of switching plans? No apology, no circumventing the system to just get me the software I just paid for. Instead, I receive this note: "After reviewing your request, we have determined that it is going to require further investigation by our advanced support/development team. I have escalated your request to that department and they will provide further assistance as quickly as possible. Due to the advanced nature of your request, please note that it may take longer than usual to fully address your concern. Please also note that advanced support is only available Monday through Friday. I apologize in advance for this delay." They sent this on a Thursday afternoon, btw. I am so angry.

Avantages :

Their off the shelf product remains best in class.

Inconvénients :

They're pricey, bureaucratic, and their attitude always seems to be "the customer is always wrong.

Invision Community Review

Avantages :

The software is well-optimized to run smoothly. Essential functions offer a lot of flexibility, excellent security, and stay well updated.

Inconvénients :

The support team can sometimes be slow to help with some problems.

Best community forum software I have used

Commentaires : After having used vBulletin and Vanilla (free edition) for many years, it was a real joy to make the switch to IPS. Even migrating from Vanilla was easy. Robust software and helpful and professional support.

Avantages :

An awesome content suite with a powerful and modern forum functionality to support your online community. They really kill the competition with their clean templates, powerful community management tools and awesome editor that has great functionality for adding pics and embedding social media like tweets.

Inconvénients :

If it only had better gamification options (badges, achievements) it would be perfect.

Steer Clear

Commentaires : A few IPB issue samples:Autumn 2021IPS support suddenly communicates that we had changed the program code, effectively leaving us without support – if we did not reverse the change. The Support was, as always, very confident and not open to arguments. “Our flag shows that you have changed the code.” End of discussion. Since we had not changed any program code there was nothing to reverse. We then communicated that we had decided to leave IPS. A Support staff then, but not until then, manually checked the code and concluded that we had not changed a single letter. Another one of these bugs. No excuse was given, but we decided to return to IPS due to all the hours invested. A critical mistake by us when viewed in the mirror. Autumn 2021During our tests a large portion of new members’ registrations stalls. According to IPS Support everything points towards that our environment is to blame. Quite the contrary, during three frustrating months we did hundreds of user registration tests on all kinds of hardware, three different browsers, and two separate networks. With the same result. But not until a senior IPS developer was engaged the IPS Support blame game stopped. Within two weeks of testing and analysis, the error was found - in the IPS environment (the service worker)...

Avantages :

We are two information technology managers and consultants both having 20+ years of experience who decided to launch a community directed towards executives. We chose “Invison Power Board” (IPB) from Invision Power Systems (IPS) as the tool for this since it had one for our offering critical functionality. The software had also been around for 10-20 years (depending on how you count a major version upgrade) and could be expected to be stable. This explains why we stayed on board through an 18-month-long orgy of bug reports.

Inconvénients :

We used the SAAS “Invison Power Board” from May 2021 to October 2022. The application was used by two admins configuring and testing multiple use case scenarios and front-end designs. The site was plagued by quite a few issues. We estimate that the 18-month-long process would have taken us about 6 months with a stable and fully documented software, and an open-minded Support.

One of the best Community/Forum building software

Commentaires : It has been awesome experience using Invision Community so far.

Avantages :

What I like about Invision Community is that it allows you to create Community forum for your site with ease, and allows SSO integration with your Wordpress site, and you don't need to be a hardcore developer to do all that. Plus, it has extensive features like Badges, Profile timeline, Messages and much more, which makes it, worth it.

Inconvénients :

Nothing apart from it seems a bit pricey to me.

Invision Community and the Invision Board Has Always Been Our Sites Chioce

Commentaires : They have kept my business from the free times of Ikonboard to the paid times of Invision by delivering a great product.

Avantages :

The Invision Community makes the some of the best forum software out there. It is secure, has a lot of mods, and can be installed on your own site or hosted by Invision in a cloud. They have decent customer service and the software itself has some of the easiest to use moderation tools out there. I highly recommend an Invision Board if you wish to have a forum for your customers, or fans. It has great security and stays well updated.

Inconvénients :

Sometimes database backups can be rocky to install when needed.

Invision Community

Avantages :

What I like most about this community software is the way it allows you to make changes easily to suit your brand. Another great asset is that you can easily run Google AdSense on it.

Inconvénients :

The price is a bit steep but I also believe in paying for quality so in all I would say it's worth it

Great system

Avantages :

Reliable system with a large selection of plugins. Quick support. Constant system updates

Inconvénients :

Need more features for search engine optimization.

Highly recommended for building a community

Commentaires : Invision Community has helped me to get more participating members finally. With online users having these days so many places to communicate with each other, a community/forum software needs to be offering cutting edge functionality. Invision Community does the job.

Avantages :

Invision Community has taken forum software to a new level, providing users with modern functionalities as seen on many social media platforms. The software is also well optimized to run smoothly on any mobile device. Core functions offer a lot of flexibility. The software is well documented and administration is mostly straight forward. It's also a great choice if the community should be monetized at some point.

Inconvénients :

Nothing really so far. It's been the best forum software I've ever used and worth the money. It would be nice to have a few more features for polls, e.g. to allow polls also for guests.

Full feature community platform

Avantages :

Invision Community provides forums, paid membership management, and event management. These 3 features are what we needed to serve parents in Chicago.

Inconvénients :

Tech support can sometimes be slow to response.

Great for desktop community

Commentaires : it's alright if you want to build a community that would be based on your web browsers.

Avantages :

I loved how many plugins & modules Invision community brings to you

Inconvénients :

constant updates, that don't really make that much of a change. But they almost always manage to be not compatible with plugins that I had installed. If you get let's say 4.3.x, then your plugins from 4.2.x would crash. pretty often.

Good but not good enough

Avantages :

Invision Community is a well-known community software and that means there is a very good amount of support and resources available for your site. The software is well developed and it is extremely easy to manage your site through the admin control panel.

Inconvénients :

It is an extremely pricey software compared to similar premium options. A lot of "basic" features are missing and require an additional modification/plugin which is also quite pricey.

It definitely streamlines your procedures

Avantages :

Seamless implementation and a non-existing learning curve . There is a variety of plugins you can implement and each can improve user experience .

Inconvénients :

I definitely find the product to be overpriced . Accessing past records should be easier .