17 ans à aider les entreprises canadiennes
à choisir le meilleur logiciel

En savoir plus sur Proliant

Proliant est un leader des logiciels de RH et de paie, grâce à une technologie primée qui aide les entreprises à simplifier leurs processus métier.

En savoir plus sur Proliant

Avantages :

Proliant software is easy to use and navigate. Any time I have questions or need assistance, the Proliant team is very responsive.

Inconvénients :

There was quite a few 'back of the house' errors that happened as our program was set up that we encountered as I was trying to process payroll.

Proliant - Notes

Note moyenne

Simplicité d’utilisation
4,2
Service client
4,5
Fonctionnalités
4,3
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,3/10

Proliant a reçu une note globale de 4,5 étoiles sur 5 d'après 329 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (329)

Charlaine
Assistante (Bénin)
Design, 11–50 employés
Temps d'utilisation du logiciel : Version d’essai gratuite
Source de l'avis

Logiciel de gestion et d'intégration

5,0 l’année dernière

Avantages :

L'avantage de ce logiciel est qu'il permet d'intégrer les données de façon rapide et efficace et aussi le système d'alerte est juste incroyable

Inconvénients :

C'est un logiciel est très facile à utiliser et efficace. Il peut vraiment vous être utile

Craig
Craig
Director of Human Resources (É.-U.)
Utilisateur LinkedIn vérifié
Produits alimentaires, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very Satisfied Proliant User

5,0 il y a 3 ans

Commentaires : I have been extremely satisfied with Proliant since day one. If there is ever an issue [SENSITIVE CONTENT] gets us righted and if she can't she facilitates communicate with parties that can.

Avantages :

Proliant is easy very to use, especially if you have used any type of record management (QuickBooks, Salesforce, etc). The website is user friendly, reliable and fast.

Inconvénients :

My only concern is the services that the software provides that I DON'T know about. I learn something new weekly. [SENSITIVE CONTENT], our Service Representative, teaches us something new all the time.

Pamela
Controller and Director of Human Resources (É.-U.)
Restaurants, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Proliant..more than just payroll

5,0 il y a 3 ans

Commentaires : Our experience with Proliant has been great. Our account manager is very responsive when we have questions or experience any issues.

Avantages :

I like that the training links are available to train new employees or even a refresher for current employees on something they may not have completed in a while. They system is always on the most recent version. I like that is integrates with our benefits system and our ERP solution.

Inconvénients :

I honestly do not have any areas of the software that I do not like.

Austin
Dir. of H.R. & Admin. (É.-U.)
Eau/gaz/électricité, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Need more support

3,0 il y a 3 ans

Commentaires : I like Proliant and I appreciate all of Daron's efforts to help us. We are a needy customer, and I acknowledge that.

Avantages :

The reporting tools in RPO are very powerful and work pretty well.

Inconvénients :

Attendance on Demand is completely over engineered for our needs. It's very frustrating trying to learn the system, is not intuitive, and is inflexible for what I want it to do. I really like having a dedicated account manager, but I often feel they are stretched too thin. Training on the system has been difficult. The training documents are not helpful at all because these are not configured for our particular setup, especially as it relates to Attendance on Demand. In the reporting tool, I've asked about a DOZEN different people in different departments to help me configure one specific report: A snapshot of the active employees on a given day in history; I want to be able to pull a simple report saying who was actively employed on October 22, 2019, for example... NOT who are the active employees TODAY with data from that time period. I've requested this from my account managers (4 different people), client relationships managers (2 different people), and trainers (3 different people). No one has been able to support me on this simple request.

Elizabeth
Fiscal Officer (É.-U.)
Gestion d'organisme à but non lucratif, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Awesome software and customer service!

5,0 il y a 3 ans

Commentaires : Proliant has made the hiring process so much smoother and efficient. Once the kinks were worked out with the insurance integration, it has cut our time down tremendously. We are able to see issues in real time rather than them accumulating and costing us more money. Reports are available for management staff to use to make important business decisions in a timely manner.

Avantages :

The software is very easy to use. The entire integration process was not without its kinks, but the entire time worked tirelessly to make sure we were ready to go on day 1. Anytime that we have a question or issue we know we can count on our customer service team to get us a response and/or fix quickly.

Inconvénients :

We had some trouble with some items that were setup incorrectly on the time and attendance side from the get go, but those were quickly identified and fixed. We had a change in our time and attendance rep a few months ago and had some issues with him responding. The supervisor stepped in, took care of the situation, and we haven't had any issues since.

Sandy
Director of Human Resources (É.-U.)
Gestion d'organisme à but non lucratif, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Summary

5,0 il y a 3 ans

Avantages :

The Proliant product is easy to use and features are very applicable. There are many features to create reports and follow up. Always updating their site to stay ahead of the curve.

Inconvénients :

Sometimes their updates move icons around and you have to locate them or call Proliant. Such as adding an employee is found under employee events, but to terminate an employee you have to go the actual employee. These changes on a regular basis can be a little frustrating.

Kelly
Owner (É.-U.)
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Honest Review of My Experience With Recommendation NOT to use Proliant

3,0 il y a 11 mois

Commentaires : Overall, easy to use platform. The electronic onboarding was the best feature. The customer service is suboptimal, mistakes were occasionally, but parting with them for valid reasons causes them to maliciously try and stick it to their former customers by withholding personnel records that were already paid for. There is absolutely no reasoning with [sensitive content hidden]. For these reasons, I want to warn any company thinking about using them for payroll.

Avantages :

We switched to Proliant for the electronic onboarding and because our last payroll had poor customer service. The price was fair and their platform was user friendly. Our overall favorite service was the electronic onboarding feature.

Inconvénients :

We had a good customer service rep for the first 6 months. The next one was terrible. Then we got [sensitive content hidden]. She was better but dropped the ball several time in the past 18 months. We had to escalate the poor customer service up, which took speaking with multiple people to get resolution. Our 1095-A's for 2022 were not completed accurately despite spending a large amount of time trying to work Proliant on the accuracy. Ultimately, we decided to leave due to the poor customer service but it wasn't until we gave notice and left that their real character was reveled. We paid the three month penalty to the tune of $1600 and were given 30 days to download our payroll reports, which we did. They are currently holding our Personnel records including our W4's, I9's, job descriptions, employee handbook acknowledgment and various policy and procedures for ransom, trying to extort more money for access to our records. Our attorney reviewed the service agreement and the term payroll reports is all that is used in the 30 day clause. There is no definition of what happens to the electronic signature forms that were obtained and paid for already during our monthly service when they were signed. I am absolutely appalled that Proliant would keep such important records for any business.

Mary
Payroll/HR Administrator (É.-U.)
Biens de consommation, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Proliant Review

5,0 il y a 3 ans

Commentaires : I love the customer service and that I have one person to go to for payroll, one fore Benefits, and one for GL. They are all so quick to get back to me if I call or e-mail. I love their friendliness, knowledge, availability, and willingness to help.

Avantages :

The ACA and Benefits have been great! The payroll system/employee information part has got some getting used to. It's different and has a lot of tabs compared to other software programs I have used.

Inconvénients :

Reporting- I already commented on this in the previous page and have talked to Proliant employees about it. I have to admit I have not had any follow up on the improvements you are making.

Dina
Accounting & HR Manager (É.-U.)
Vins et spiritueux, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

I have Taken Proliant with me through 3 job changes

5,0 il y a 3 ans

Commentaires : I started using Proliant 6 years ago with a different company. I have since implemented Proliant in 2 other companies. The implementation has always been smooth. Proliant team is knowledgeable, professional and efficient. I can always find what reports I need in the report options, and if I can't, my support team is always willing to help build a custom report. Onboarding is a god send. Super easy for the administrators as well as the employees. Overall from start to finish, Proliant has everything we need. Payroll, Onboarding, HR functions, Document Storage.

Avantages :

I love how user friendly it is. If you don't know something about the system, you can pretty much use the help/training to figure it out. If not there is always personalized support. I also love how responsive the Proliant team is. If there is ever something I need, I hear back the same day and get a very quick turnaround time.

Inconvénients :

Additional State Specific HR laws. Also Industry Specific laws/regulations.

Cathie
Administrative Coordinator (É.-U.)
Restaurants, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Proliant are Industry Leaders

5,0 il y a 3 ans

Commentaires : I would highly recommend Proliant for all Payroll & HR services. They have proven to us to be the industry leader!

Avantages :

Proliant was the best decision for our organization in 2014 because they were by far the industry leader in understanding the Affordable Care Act. As a multi-company with mostly hourly employees we needed professionals that could guide us through the law and help us be and stay compliant. We were able to continue to be an E-verify employer with the Talent Acquisition & Hiring feature. Proliant's commitment to providing employers with tools to navigate the ever changing laws brought them to the top again during the Covid-19 Crisis and reporting for the PPP loans and tax credits. They provided weekly webinars to their clients and offered great customer support.

Inconvénients :

Although the software is user-friendly, I would like to have available training sessions with professionals.

Niki
Niki
HR Manager (É.-U.)
Utilisateur LinkedIn vérifié
Enseignement primaire et secondaire, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good value, good features

4,0 il y a 2 ans

Commentaires : Proliant has been great for integrating with our benefit company, and has helped us with many other tasks that we were handling manually. Things like payroll go very smoothly for us, and most day-to-day things flow smoothly. I honestly had no idea before we had Proliant how much of my day would be spent using it!

Avantages :

With some training, this product is somewhat easy to use. Things aren't always in what we would consider the logical place, but once you get used to that, it's fairly easy to find your way around. We love the applicant tracking feature, and I appreciate the variety of reports I can get out of the ReadyPay system.

Inconvénients :

It can be confusing for employees, many of whom have to have one username and password for ReadyPay and a completely different username and password for NovaTime. I understand why that is, but it's frustrating for my employees. Setup was not nearly as easy as we were promised, and while much of that was due to the ancient system we were using previously, it was hard for our very small office to give it the time it required. There are still things that aren't quite to our specifications, and it's likely that they never will be.

Jessica
CFO (É.-U.)
Services financiers, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Great People, Clunky Software

3,0 il y a 3 ans

Commentaires : The people who work there are great and very helpful! The software itself is a little clunky. Other HRIS solutions are a little user friendly but I get that it is difficult to be all things to all people. I had hoped development would be a little more nimble and our client feedback would be a bit more valuable.

Avantages :

It's functional. We love the service and the people at Proliant.

Inconvénients :

It's not that user friendly. The modules don't meet all our needs. ie. PTO tracking, training, performance management, compensation

Dana
CFO (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great service

5,0 il y a 2 ans

Avantages :

My account manager is the best any one could have and that is I will not leave.

Inconvénients :

the way you read how much time off some one has left and how you put in for future and years and it does not calculate correctly for the future year.

Helen
Prac Mgr (É.-U.)
Cabinets médicaux, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Setting up way painful and difficult, not easy to use, not at all intuitive.

3,0 il y a 3 ans

Commentaires : no benefits.

Avantages :

I switched from another payroll processing company and proliant is certainly no better and many ways much worse.

Inconvénients :

difficult to use, not remotely intuitive, many different departments to deal with and often no response

Julie
Human Resource Manager (É.-U.)
Produits alimentaires, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Proliant software is at the Top

5,0 il y a 3 ans

Commentaires : It take a lot less time to run payroll and if I have any problems my customer service rep, [SENSITIVE CONTENT], always has the answers.

Avantages :

It takes away a lot of the manual entering I used to do which leaves less room for error.

Inconvénients :

You have to scroll down and get to the bottom of the screen to save something.

Kellie
Practice Administrator (É.-U.)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Proliant Review

5,0 il y a 3 ans

Commentaires : Conversion from our previous payroll provider was seamless and efficient. The number one thing I like about Proliant is the customer service we receive. ([SENSITIVE CONTENT] is the absolute best!)

Avantages :

The onboarding and online benefit enrollment is a time-saving efficient tool. Employees find it user friendly and easy to navigate. Payroll and timeclock functions are efficient and easy to use.

Inconvénients :

The reporting feature is not the easiest to navigate; however, some of it may be user issues.

Michael
General Manager (É.-U.)
Appareils médicaux, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Proliant

3,0 il y a 3 ans

Commentaires : Overall experience is good, but reporting and built in accountability in the system is lacking.

Avantages :

Easy to search employee information. Nice features like "adjusted seniority date"

Inconvénients :

Natural check functions are missing. For example, being able to easily see how much PTO was approved for a person vs how much was actually paid out.

David
HR Manager (É.-U.)
Hôtellerie, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Easy To Use HRIS With A Budget Friendly Focus

4,0 l’année dernière

Commentaires : Proliant is an overall efficient HRIS suite that can deliver on a budget.

Avantages :

Proliant features a suite of easy to use HRIS. The implementation is not a long an drawn out process based on my experience and business size. The price is in line with the features.

Inconvénients :

Some services that Proliant offers are sub-par and can use better customer service. We use the full tax services that Proliant offers and though the services are full-filled, the customer services of the tax team is lacking. Takes multiple queries to receive a response and the response time is below par. Next is the Attendance On Demand time keeping module, this is by far my least favorite or I should say the worst part about Proliant's HRIS. If you are looking for a simple but dated time keeping system then you should have no issues. But if you are looking for a technically up-to-date system to track time, manage time keeping, and have real time analytics then this is not the one for you.

Caroline
HR Director (É.-U.)
Hôtellerie, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

A great product for the money

4,0 il y a 2 ans

Commentaires : I like working with the proliant team, they answer all my questions.

Avantages :

I like the ease of the product. it's very easy to use.

Inconvénients :

The problem in my opinion is that it's not very intelligent , many of the onboarding process is very manual.

Emily
HR Manager (É.-U.)
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Proliant Review

3,0 il y a 2 ans

Commentaires : We really enjoy our customer success manager but some of the implementation team members (specifically time and labor implementation) was difficult tow work with.

Avantages :

We really enjoy the time and attendance portion of the software. It is also easy to navigate clocking in and out. We also enjoy it from an administrative perspective and reporting is easy to navigate.

Inconvénients :

Not mobile friendly... this has been hard for our employees to adjust to.

Gina
Office/Payroll Manager (É.-U.)
Restaurants, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best Decision to Outsource Payroll to Proliant

5,0 l’année dernière

Commentaires : We've been with Proliant for almost 10 years. Having Proliant take care of our bi-weekly payroll is great, but them filing our quarterly payroll taxes and yearly W2 forms is absolutely wonderful! It has eliminated my dealing with these tedious tasks and freed up my valuable time to work on various other office responsibilities.

Avantages :

Easily integrated with our company's timekeeping system. I simply upload the time punches each pay period then make any necessary adjustments (vacation time, sick days, etc.), submit and Proliant takes it from there!

Inconvénients :

I want to explore some of the other features of the Payroll processing system, especially PTO tracking. I do this myself outside of Proliant now but feel it may be easier to track within Proliant's system.

Audra
Director of Finance (É.-U.)
Organisme social ou civique, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Value

4,0 il y a 3 ans

Commentaires : Overall the software has met the needs of the company.

Avantages :

The software is easy to use for those inputting time.

Inconvénients :

Report writing is not as efficient as other payroll system. It often takes several calls or emails to get items taken care of for reporting needs.

Tonya
Human Resource Manager (É.-U.)
Biens de consommation, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Some frustrations with good stuff

3,0 il y a 3 ans

Commentaires : Setup was awesome! Very knowledgeable staff helping through setup, but your account managers seem to not be nearly as helpful. Reports are very limited or hard to find specific things you're looking for.

Avantages :

The online factor is a definite plus and we like the mobile app.

Inconvénients :

There really wasn't a great training. Lots of access to online training materials, but sometimes it's difficult to find the training document that specifically answers your question, so you spend entirely too much time searching for an answer. Not a fan at all of the reports!

Janice
Office Administrator (É.-U.)
Cabinet d'avocats, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Proliant - best choice for payroll management!

5,0 il y a 3 ans

Commentaires : Proliant benefits our law firm "behind the scene". I'm probably the one that appreciates the support and efficiency the most. If the attorneys and staff are paid in a timely manner without glitches, everyone is happy, which takes a lot of stress off of me and allows me to be attentive to other issues in the law firm.

Avantages :

Proliant software is user friendly. Payroll is always direct deposited in a timely manner. Most of all I appreciate having a wonderful and attentive personal contact, [SENSITIVE CONTENT]. She is the best! [SENSITIVE CONTENT] handles all of my questions, reminds me to enter payroll if I get busy and forget it's the day to enter the information. Having a "person" helping me with the payroll aspect of my job is the best feature of Proliant, hands down!!

Inconvénients :

The Report feature. The Report Portal which keeps the payroll reports and archives is wonderful. Building reports is a bit challenging. I would like to have more pre-set reports. I may just need a tutorial on report building.

Edna
Controller (É.-U.)
Restaurants, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Happy Customer

4,0 il y a 3 ans

Commentaires : Overall I am very happy with Proliant and how they are always on top of new guidelines especially through Covid-19. The customer service we received is exceptional as well! [SENSITIVE CONTENT] is always a pleasure to work with.

Avantages :

It is easy to use and helps keep track of all of your administration needs. Especially the Benefits side.

Inconvénients :

The reports are not the easiest to use.