---
description: Novagems : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Novagems - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de sécurité](/directory/30595/physical-security/software) > [Novagems](/software/188725/novagems)

# Novagems

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> Système de gestion des agents de sécurité permettant aux entreprises de sécurité d'optimiser leur gestion des opérations.
> 
> Conclusion : 21 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Novagems?

Novagems est un logiciel de gestion des agents de sécurité qui permet aux entreprises de sécurité d'optimiser leur gestion des opérations, agents, clients et responsables de manière transparente.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.3/5** | 21 Avis |
| Simplicité | 4.3/5 | D'après l'ensemble des avis |
| Support client | 4.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.0/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Novagems
- **Pays**: Burnaby, Canada
- **Fondé**: 2017

## Contexte commercial

- **À partir de**: 10,00 $ US
- **Type de licence**:  (Version gratuite disponible) (Version d’essai gratuite)
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Afrique du Sud, Allemagne, Arabie saoudite, Australie, Canada, Inde, Irlande, Mexique, Nouvelle-Zélande, Oman, Qatar, Royaume-Uni, Singapour, Émirats arabes unis, États-Unis

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Base de données de clients
- Base de données des employés
- Changement d'équipe
- Facturation
- GPS
- Gestion de la paie
- Gestion de la sécurité
- Gestion des calendriers
- Gestion des congés
- Gestion des employés
- Gestion des enquêtes
- Gestion des feuilles de temps
- Gestion des ordres de travail
- Gestion des performances
- Gestion des tâches
- Gestion des visiteurs
- Gestion des événements
- Géorepérage
- Planification automatisée
- Portail libre-service
- Rapports d'historique
- Rapports et analyses
- Real-Time Monitoring
- Real-Time Updates
- Routage
- Suivi des compétences
- Suivi des présences
- Suivi des ressources
- Suivi des statuts

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels de sécurité](https://fr.capterra.ca/directory/30595/physical-security/software)

## Catégories connexes

- [Logiciels de sécurité](https://fr.capterra.ca/directory/30595/physical-security/software)
- [Logiciels d'affectation du personnel](https://fr.capterra.ca/directory/30059/service-dispatch/software)
- [Logiciels de gestion du personnel](https://fr.capterra.ca/directory/30210/workforce-management/software)
- [Logiciels de planning du personnel](https://fr.capterra.ca/directory/30756/employee-scheduling/software)
- [Logiciels de traceur GPS](https://fr.capterra.ca/directory/31399/gps-tracking/software)

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3. [Wageloch](https://fr.capterra.ca/software/196911/wageloch) — 4.5/5 (265 reviews)
4. [Findmyshift](https://fr.capterra.ca/software/115536/findmyshift) — 4.6/5 (1182 reviews)
5. [7shifts](https://fr.capterra.ca/software/123038/7shifts-restaurant-scheduling) — 4.7/5 (1211 reviews)

## Avis

### "Productivity Enhancement" — 5.0/5

> **Komal** | *6 août 2024* | Sécurité et enquêtes | Taux de recommandation : 10.0/10
> 
> **Avantages**: Excellent Customer service and support and quick Response
> 
> **Inconvénients**: One aspect I liked least about Nova Gems is its occasional lag when switching between different features or updating information. While the app generally performs well, these occasional delays can be frustrating, especially when I’m trying to quickly manage my tasks.
> 
> I recently started using the Nova Gems app, and overall, my experience has been quite positive. The app is user-friendly with an intuitive interface that makes navigation seamless. The features are well-organized, allowing me to efficiently manage tasks and track progress of our employees. One of the standout aspects is the robust notification system, which ensures I never miss an important update. Additionally, the customer support has been responsive and helpful whenever I've had questions. While there is always room for improvement, particularly in expanding some functionalities, Nova Gems has significantly enhanced my productivity and organization.

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### "Novagems Security Guard Software" — 4.0/5

> **Albert** | *7 août 2024* | Sécurité et enquêtes | Taux de recommandation : 8.0/10
> 
> **Avantages**: Combines schedluing and employee monitoring into one easy to use software.
> 
> **Inconvénients**: Can be glithcy, goes down for a few miutes at a time.
> 
> Great customer service and decent software at a reasonable price.

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### "Completely Satisfied" — 5.0/5

> **Nicholas** | *17 avril 2024* | Sécurité et enquêtes | Taux de recommandation : 10.0/10
> 
> **Avantages**: What I appreciate most about the Novagems is its user-friendly interface and the instant notifications it provides for employees clocking-in on time, being present on-site, and actively engaging in tasks.
> 
> **Inconvénients**: One aspect of Novagems that doesn't meet my expectation is their 24/7 customer support. While they usually answer calls promptly, the assistance provided may lack the competence, leading to delays of hours or even days to resolving an issue.
> 
> Overall Completely Satisfied, the product meets are immediate needs and allows us operate efficiently.

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### "“Promising Platform, But Not Reliable for Daily Operations”" — 1.0/5

> **Utilisateur vérifié** | *19 avril 2026* | Sécurité et enquêtes | Taux de recommandation : 0.0/10
> 
> **Avantages**: The platform has a solid concept and aims to centralize workforce management into one system. When features work as intended, they can be useful for organizing operations.
> 
> **Inconvénients**: Frequent technical issues, unreliable performance, slow customer support, and lack of flexibility. Instead of improving efficiency, it often creates additional administrative work.
> 
> Our overall experience has been frustrating. While the platform shows potential, ongoing technical issues, lack of reliability, and inconsistent support have made it difficult to depend on for daily operations. For a business that requires accuracy and efficiency, the system falls short.

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### "Great all inclusive program" — 5.0/5

> **Travis** | *5 avril 2024* | Sécurité et enquêtes | Taux de recommandation : 9.0/10
> 
> **Avantages**: This program combines the features of multiple software programs, such as patrol, scheduling, GPS monitoring, and timesheets, into one. This has greatly increased accountability for our employees and organization. The versatility of the features allows you to customize it to your individual needs.
> 
> **Inconvénients**: There were some bugs in the beginning, but the support team fixed them promptly. There are some additional reporting features that would help our organization, and I know the support team is working to implement them.
> 
> Novagems allowed us to consolidate several technology platforms into one. It has a lot of versatile features and is easy to use. Novagem customer support is extremely friendly, responsive, and communicative.

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## Liens

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