--- description: ZoomInfo Chat : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZoomInfo Chat - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de chat (clavardage)](/directory/30797/live-chat/software) > [ZoomInfo Chat](/software/194609/insent-ai) # ZoomInfo Chat Canonical: https://fr.capterra.ca/software/194609/insent-ai Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/194609/insent-ai?page=2) > Solution de marketing conversationnelle qui vous aide à convertir davantage de MQL (Marketing Qualified Leads) en opportunités en alignant les équipes de vente et de marketing. > > Conclusion : 17 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ZoomInfo Chat? Entreprise B2B qui vend un produit ou un service d'une valeur supérieure à 5 000 $ par an et considère son site web comme un canal d'acquisition de clients clé. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 17 Avis | | Simplicité | 4.9/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: ZoomInfo - **Pays**: Vancouver, É.-U. - **Fondé**: 2000 ## Contexte commercial - **À partir de**: 500,00 $ US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Canada, Finlande, France, Irlande, Israël, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, Singapour, Suisse, Suède, États-Unis ## Fonctionnalités - Accès mobile - Autoresponders - Ciblage du public - Clavardage et messagerie - Clavardage proactif - Distribution de leads - Gestion des pipelines - Identification du compte cible - Importation et exportation de données - Lead nurturing - Logiciels CRM (gestion de la relation client) - Logiciels de chatbots - Messagerie client en temps réel - Messagerie instantanée - Mesure des performances - Notifications de leads - Personnalisation - Qualification de leads - ROI Tracking - Rapports et analyses - Relevé et historique des chats - Saisie de leads - Segmentation - Segmentation de leads - Stratégie de marque personnalisable - Suivi des conversions - Suivi des visiteurs de sites web - Third-Party Integrations - Transfert à un agent - Transferts/Routage ## Intégrations (6 au total) - HubSpot Marketing Hub - Marketo Engage - Microsoft Teams - Salesforce Marketing Cloud Account Engagement - Salesforce Sales Cloud - Slack ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels de chat (clavardage)](https://fr.capterra.ca/directory/30797/live-chat/software) ## Catégories connexes - [Logiciels de chat (clavardage)](https://fr.capterra.ca/directory/30797/live-chat/software) - [Logiciels de génération de prospects](https://fr.capterra.ca/directory/30963/lead-generation/software) - [Logiciels de prospection](https://fr.capterra.ca/directory/31017/lead-capture/software) - [Logiciels d'account-based marketing](https://fr.capterra.ca/directory/31125/account-based-marketing/software) - [Logiciels de marketing conversationnel](https://fr.capterra.ca/directory/31562/conversational-marketing-platform/software) ## Logiciels similaires 1. [Drift](https://fr.capterra.ca/software/150371/drift) — 4.5/5 (199 reviews) 2. [EngageBay CRM](https://fr.capterra.ca/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 3. [Bitrix24](https://fr.capterra.ca/software/113540/bitrix24) — 4.2/5 (984 reviews) 4. [Pipedrive](https://fr.capterra.ca/software/132666/pipedrive) — 4.5/5 (3042 reviews) 5. [Jobin.cloud](https://fr.capterra.ca/software/1021637/jobincloud) — 4.7/5 (172 reviews) ## Avis ### "An Honest review from an Insent hands-on user" — 5.0/5 > **Georgey** | *25 mars 2020* | Automatisation industrielle | Taux de recommandation : 8.0/10 > > **Avantages**: Account-Based Marketing - Personalized experiences Lead Qualification > > **Inconvénients**: No mobile app Noticed few bugs which I have reported > > Insent along with my Hubspot has really helped me personalize the experience for my ABM strategy. Insent has a seamless integration with HubSpot which has really helped us to identify and keep tabs on our prospects. ----- ### "THE Chatbot for ABM" — 5.0/5 > **Utilisateur vérifié** | *10 mars 2021* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: Routing to account owners and have them instantly answer/engage on Slack is a game-changer for ABM shops. They do this through integrations with our tech stack. I also like that they ID companies via reverse IP lookup, so we can still route to the right person even when we don't know who is on the site. It's also awesome that you can do custom pathways and experiences, so we can make sure the experiences and conversations aren't annoying. > > **Inconvénients**: They iterate really quickly, and, while it's great for remedying any problems, it can be hard to keep up. > > Because of Insent's human-first approach and phenomenal customer support, we can get moving a lot faster - we don't have to laboriously plan out every conversational scenario for a bot-first tool. Super smart team, fast product iteration, and a great price point - plus the integrations that make ABM a snap - make for a great experience overall. ----- ### "Great chat software with strong product and incredible customer support" — 4.0/5 > **Olivia** | *25 mai 2021* | Logiciels | Taux de recommandation : 9.0/10 > > **Avantages**: This tool is straightforward and easy to use. I love the logic you can use to build out targeted chats - you can segment based on HubSpot lists and properties as well as by url. I like that you can create bot chats with automation, but you can also point conversations directly to a member of your team. I also like that reps can chat out of the insent platform or out of Slack. Their analytics are also very useful for measuring and evaluating conversations. I love that the product team is constantly releasing improvements (their velocity is impressive\!) and that they seriously consider and quickly implement customer feedback. Our account manager, \[SENSITIVE CONTENT HIDDEN\], has been incredibly hands on and helpful, and has kept us moving forward, answering questions and helping us get set up and successful. I appreciate how proactive he is, and how he has gotten to know and understand our business and use case. > > **Inconvénients**: As a relatively new product, Insent is built to function for pretty straightforward use cases. There are some useful features that do not exist (yet). However, in being new, they are able to quickly and easily make product improvements. > > So far, the experience has been really positive. It's been super helpful to have support throughout the onboarding process to assist us in getting set up. Our rep has also been very proactive and attentive after onboarding to make sure we're getting value from the tool. We are seeing positive results in terms of engagement and qualified leads from chat. ----- ### "Easy to set up; easy to use" — 5.0/5 > **Matt** | *29 mars 2020* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: It's very easy to set up and start using. Usually companies say their tech is easy, but then it takes 4 engineers and a bunch of luck to get it up and running. This process was very smooth from the beginning and only took one person a few hours to go fully operational. > > **Inconvénients**: It only has a couple of integrations, currently, and it would be very helpful if we could integrate this into ZenDesk. > > We're using the software to communicate directly with individuals who visit our website and then qualify them for further sales follow-up. We've found it to be a lot more helpful and effective than FAQ pages or generic bot responses, and we've gotten positive feedback from prospects/customers who converted to clients. ----- ### "A sure way to elevate your website chat" — 5.0/5 > **Alex** | *14 mai 2021* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: -The Chatflow builder is incredibly easy to use. You can get started in minutes -The integrations are super robust. We use the Slack/SFDC/Hubspot integrations and they all work seamlessly. Set up was easy - Getting started has been really easy - something that is very important for a lean team\! I love their functionality like instant calendar booking, page specific chatflows and reverse IP lookup -Their Customer Success team is top notch. They preconfigured the platform to allow us to get up and running quickly. They also incorporate our suggestions in their product cycle . Insent is a true partner\! > > **Inconvénients**: -Since it's a newer platform, the tool doesn't have the largest integration library. This hasn't been an issue for us since they aren't missing anything that is mission critical. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/194609/insent-ai?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/194609/insent-ai) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées