---
description: Assembled : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Assembled - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Outils de planification](/directory/30087/scheduling/software) > [Assembled](/software/195644/assembled)

# Assembled

Canonical: https://fr.capterra.ca/software/195644/assembled

Page : 1/5\
Suivant: [Page suivante](https://fr.capterra.ca/software/195644/assembled?page=2)

> Une plateforme moderne de gestion de la main-d'œuvre conçue pour les équipes d'assistance qui évoluent rapidement.
> 
> Conclusion : 85 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Assembled?

Assembled est idéal pour les équipes d'assistance internationales en pleine expansion. Parmi ses clients, Assembled compte notamment Stripe, GoFundMe, Harry's, Notion et Hopper.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.7/5** | 85 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.4/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Assembled
- **Fondé**: 2018

## Contexte commercial

- **À partir de**: 25,00 $ US
- **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Canada, Royaume-Uni, États-Unis

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Analyse de la productivité
- Budgétisation et prévision
- Communication multicanal
- Fonctions pour centres d'appels
- Gestion de la base de connaissances
- Gestion de la conformité
- Gestion de la disponibilité
- Gestion des accords de service
- Gestion des calendriers
- Gestion des congés
- Gestion des employés
- Gestion des feuilles de temps
- Gestion des listes d'attente
- Gestion des performances
- Importation et exportation de données
- Intelligence conversationnelle
- Interface d'agent
- Intraday Management
- Logiciels de chatbots
- Messagerie instantanée
- Mesure des performances
- Outils de collaboration
- Planification automatisée
- Planification du personnel
- Planification en temps réel
- Prévision du travail
- Rappels
- Rapports et analyses
- Rapports et statistiques
- Suivi des compétences
- Suivi des présences
- Synchronisation du calendrier
- Tableau de bord d'activités
- Task Automation
- Third-Party Integrations

## Intégrations (16 au total)

- Amazon Connect
- EvaluAgent
- Five9
- Fivetran
- Gladly
- Google Calendar
- Intercom
- Kustomer
- MaestroQA
- Observe.AI
- Salesforce Service Cloud
- Slack
- Talkdesk
- UJET
- Zendesk Suite

... et 1 intégrations supplémentaires

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Outils de planification](https://fr.capterra.ca/directory/30087/scheduling/software)

## Catégories connexes

- [Outils de planification](https://fr.capterra.ca/directory/30087/scheduling/software)
- [Logiciels d'intelligence artificielle](https://fr.capterra.ca/directory/30938/artificial-intelligence/software)
- [Logiciels de support informatique](https://fr.capterra.ca/directory/30008/help-desk/software)
- [Plateformes de service client](https://fr.capterra.ca/directory/22/customer-service/software)
- [Logiciels CRM](https://fr.capterra.ca/directory/32315/customer-support/software)

##  Logiciels similaires

1. [Connecteam](https://fr.capterra.ca/software/153140/connecteam) — 4.6/5 (5058 reviews)
2. [Agendrix](https://fr.capterra.ca/software/148280/agendrix) — 4.8/5 (212 reviews)
3. [Clockify](https://fr.capterra.ca/software/169607/clockify) — 4.8/5 (9235 reviews)
4. [Paylocity](https://fr.capterra.ca/software/86714/webpay) — 4.3/5 (1822 reviews)
5. [Calabrio ONE](https://fr.capterra.ca/software/110588/calabrio-one-suite) — 4.5/5 (263 reviews)

## Avis

### "Assembled Review" — 5.0/5

> **Eric** | *30 novembre 2022* | Assurance | Taux de recommandation : 10.0/10
> 
> **Avantages**: We liked that Assembled had all the integrations we were looking for and the features our business needed without being overly complicated or requiring a long commitment to get it up and running. Within a little more than a week our team had the platform fully configured and onboarded all of our 200+ agents and have had little problems ever since. Their support staff is very knowledgeable and fast to respond whenever we have questions and the relationship with the Assembled team has been very good since implementation.
> 
> **Inconvénients**: Could use some more granularity options with the forecasting features and would also like to see better support for outbound calling. Although, everything else has been excellent.

-----

### "would recommend" — 4.0/5

> **Leon** | *13 novembre 2025* | Services financiers | Taux de recommandation : 6.0/10
> 
> **Avantages**: Easy to use and works well with other apps (slack and google meets) allowing me to update the team and make changes across the board
> 
> **Inconvénients**: I would like the option to select muliple individual members of the team so I can compare their rotas and make changes without having to see the non-relevant members
> 
> yeah good, way better than the previous rota tool we are using makes customising the rota super simple

-----

### "Its ok" — 3.0/5

> **Liz** | *21 novembre 2022* | Assurance | Taux de recommandation : 5.0/10
> 
> **Avantages**: honestly nothing I do not like using it, and will use 5/9 whenever possible cause the reporting in 5/9 is much better
> 
> **Inconvénients**: the visualization, the way it is so bulky, and the fact that as a manager I have to decipher the data insteap of being able to get a snapshot is quite a turn off.

-----

### "Assembled feedback" — 4.0/5

> **Jennveve** | *10 décembre 2025* | Services financiers | Taux de recommandation : 8.0/10
> 
> **Avantages**: In the staffing timeline, we can now have multiple selection unlike before that we can only select one.
> 
> **Inconvénients**: In heatmaps, hopefully it will also be an added feature that we can have multiple selection. Currently, we only have the option to choose one.
> 
> Overall, assembled features are improving unlike before that we are having challenges but looking forward to more added features.

-----

### "MTM scheduler review" — 4.0/5

> **Dawn** | *19 novembre 2025* | Transport routier/ferroviaire | Taux de recommandation : 8.0/10
> 
> **Avantages**: The overall product seems to be great. There are some bugs to work on directly with what our company needs, but they have been very helpful in working to get what we need fixed.
> 
> **Inconvénients**: There are some issues with adding events that we are working with getting fixed. They have been very helpful in working with the issues we are coming across to get resolved.
> 
> It has been a great product. The staff have been very cooperative in listening to our needs as a company and updating the kinks.

-----

Page : 1/5\
Suivant: [Page suivante](https://fr.capterra.ca/software/195644/assembled?page=2)

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/195644/assembled)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/195644/Assembled/> |
| en-AE | <https://www.capterra.ae/software/195644/assembled> |
| en-AU | <https://www.capterra.com.au/software/195644/assembled> |
| en-CA | <https://www.capterra.ca/software/195644/assembled> |
| en-GB | <https://www.capterra.co.uk/software/195644/assembled> |
| en-IE | <https://www.capterra.ie/software/195644/assembled> |
| en-IL | <https://www.capterra.co.il/software/195644/assembled> |
| en-IN | <https://www.capterra.in/software/195644/assembled> |
| en-NZ | <https://www.capterra.co.nz/software/195644/assembled> |
| en-SG | <https://www.capterra.com.sg/software/195644/assembled> |
| en-ZA | <https://www.capterra.co.za/software/195644/assembled> |
| es | <https://www.capterra.es/software/195644/assembled> |
| es-AR | <https://www.capterra.com.ar/software/195644/assembled> |
| es-CL | <https://www.capterra.cl/software/195644/assembled> |
| es-CO | <https://www.capterra.co/software/195644/assembled> |
| es-CR | <https://www.capterra.co.cr/software/195644/assembled> |
| es-DO | <https://www.capterra.do/software/195644/assembled> |
| es-EC | <https://www.capterra.ec/software/195644/assembled> |
| es-MX | <https://www.capterra.mx/software/195644/assembled> |
| es-PA | <https://www.capterra.com.pa/software/195644/assembled> |
| es-PE | <https://www.capterra.pe/software/195644/assembled> |
| fr | <https://www.capterra.fr/software/195644/assembled> |
| fr-BE | <https://fr.capterra.be/software/195644/assembled> |
| fr-CA | <https://fr.capterra.ca/software/195644/assembled> |
| fr-LU | <https://www.capterra.lu/software/195644/assembled> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada aide des millions de professionnels à trouver le bon logiciel. Découvrez les avis, les notes et les listes exhaustives d'outils informatiques.","email":"info@fr.capterra.ca","url":"https://fr.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://fr.capterra.ca/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Assembled","description":"Assembled est une plateforme moderne de gestion de la main-d'œuvre conçue pour les équipes d'assistance mondiales en pleine expansion. L'éditeur aide les équipes à prévoir la demande d'assistance, à établir et gérer les horaires des équipes, à suivre les performances en temps réel et à respecter les horaires, ainsi qu'à découvrir des informations pour améliorer les opérations d'assistance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5d90eeb7-ed26-4dc8-aea0-204002495830.png","url":"https://fr.capterra.ca/software/195644/assembled","@id":"https://fr.capterra.ca/software/195644/assembled#software","@type":"SoftwareApplication","publisher":{"@id":"https://fr.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":85},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://fr.capterra.ca/software/195644/assembled#faqs","@type":"FAQPage","mainEntity":[{"name":"Qui utilise Assembled?","@type":"Question","acceptedAnswer":{"text":"Assembled est idéal pour les équipes d'assistance internationales en pleine expansion. Parmi ses clients, Assembled compte notamment Stripe, GoFundMe, Harry's, Notion et Hopper.","@type":"Answer"}}]},{"@id":"https://fr.capterra.ca/software/195644/assembled#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Outils de planification","position":2,"item":"/directory/30087/scheduling/software","@type":"ListItem"},{"name":"Assembled","position":3,"item":"/software/195644/assembled","@type":"ListItem"}]}]}
</script>