--- description: Ocelot : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ocelot - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de communication pour étudiants](/directory/31577/student-engagement-platform/software) > [Ocelot](/software/196758/ocelot) # Ocelot Canonical: https://fr.capterra.ca/software/196758/ocelot Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/196758/ocelot?page=2) > Ocelot est un logiciel d'engagement étudiant pour l'enseignement supérieur propulsé par l'intelligence artificielle. > > Conclusion : 44 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Ocelot? Les établissements d'enseignement supérieur, les services d'aide financière, les services de recrutement et d'admissions, et les affaires étudiantes. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 44 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: CareerAmerica ## Contexte commercial - **À partir de**: 15 000,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Clavardage proactif - Communication multicanal - Gestion communautaire - Gestion de l'aide financière - Gestion de la communication - Gestion des admissions - Gestion des applications - Gestion des candidats - Gestion des collectes de fonds - Gestion des listes - Gestion des logements - Infos/dossier d'étudiants - Logiciels de chatbots - Messagerie client en temps réel - Messagerie instantanée - Prise en charge de plusieurs langues - Rapports et analyses - Relevé et historique des chats - Stratégie de marque personnalisable - Third-Party Integrations - Transferts/Routage ## Intégrations (8 au total) - Ellucian - Google Analytics 360 - LibAnswers - Oracle PeopleSoft - Salesforce.org Education Cloud - ServiceNow - Slate - TeamDynamix ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de communication pour étudiants](https://fr.capterra.ca/directory/31577/student-engagement-platform/software) ## Catégories connexes - [Logiciels de communication pour étudiants](https://fr.capterra.ca/directory/31577/student-engagement-platform/software) - [Logiciels de chat (clavardage)](https://fr.capterra.ca/directory/30797/live-chat/software) - [Plateformes IA](https://fr.capterra.ca/directory/31596/conversational-ai-platform/software) - [Logiciels de gestion des anciens élèves](https://fr.capterra.ca/directory/10039/alumni-management/software) - [Logiciels de gestion élèves](https://fr.capterra.ca/directory/30799/admissions/software) ## Logiciels similaires 1. [Classter](https://fr.capterra.ca/software/155900/classter) — 4.6/5 (115 reviews) 2. [DreamApply](https://fr.capterra.ca/software/173851/dreamapply) — 4.8/5 (74 reviews) 3. [ThankView](https://fr.capterra.ca/software/183093/thankview) — 4.9/5 (213 reviews) 4. [Salesforce.org Education Cloud](https://fr.capterra.ca/software/1019085/salesforceorg-education-cloud) — 4.5/5 (8 reviews) 5. [TrueDialog](https://fr.capterra.ca/software/144641/TrueDialog) — 4.8/5 (21 reviews) ## Avis ### "Ocelot Review" — 5.0/5 > **Kristin** | *15 avril 2021* | Enseignement supérieur | Taux de recommandation : 10.0/10 > > **Avantages**: At our institution, we utilize several products from Ocelot which includes the Ocelot Chatbot/FATV \& GetSAP. One of the pros of purchasing an Ocelot software is the ease of implementation. They require little to no IT support and the Client Success Managers at Ocelot help every step of the way. Their products are straight forward and easy for students to use too\! Ocelot provides support to students 24/7/365 days per year--during times that work for our students and their needs. We have students using the bot and our FATV platform during times that our department is not open and have had nothing but positive feedback from our students. Their products have been a game changer for our institution\! > > **Inconvénients**: I don't have anything negative to say about their products. Again, they are easy to use and the Ocelot team helps every step of the way. > > Ocelot is committed to serving students and supporting staff at the college. I have nothing but positive things to say about Ocelot and the services they have provided to our college. I would highly recommend their products to anyone looking for solutions to support their staff and students. ----- ### "It's a great tool, with excellent customer service\!" — 5.0/5 > **Holly** | *4 novembre 2021* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: Their knowledgebase is phenomenal\! It was helpful to already have a library of questions included in our chatbot that we could build upon. > > **Inconvénients**: Getting the link to monthly reports is great, but it would be even better if the monthly reports were available for download from the admin site. > > From start to implementation, the customer service was absolutely fantastic\! I couldn't have asked for a better team. I extremely pleased that I was able to email my client success manager and get a quick response. Having the virtual training sessions was super helpful with getting through setup. The team continues to provide excellent customer service when I need their help. ----- ### "Good but not the greatest" — 3.0/5 > **David** | *16 novembre 2021* | Affaires internationales | Taux de recommandation : 6.0/10 > > **Avantages**: It may help to answer some questions posed by students and prospective students. > > **Inconvénients**: But many of the answers offered by the service are generic and students / inquirers almost always have follow-up questions that require a live person. So the service offered by Ocelot seems to be mostly a first-step in almost always inevitably leading to a live person being contacted. ----- ### "Ocelot Review from Pima Community College" — 5.0/5 > **Norma** | *6 mai 2021* | Enseignement supérieur | Taux de recommandation : 10.0/10 > > **Avantages**: faTV was the first product we began to use and it has helped us deliver detailed information to students that is "just enough" to help them understand and/or navigate a particular process. Since 2020, we have included the Chatbot in Financial Aid and we found great success in helping answer general questions. We have since incorporated many other offices to the Chatbot as well as using the LiveChat component to be able to respond to students more 'in-depth' or individual questions. This was especially useful in this time of the school closure (due to the pandemic), it added a personal touch and ability for students to connect with us. > > **Inconvénients**: I am aware that there is development of being able to allow the Chatbot to interface or be integrated with the student information system that is used to allow for customized, specific responses to students. This would be phenomenal to be able to enhance this tool. > > The goal of the bot is to be utilized across the college and for other/additional offices can come "on-board" to this tool. It sets a consistent tone and uniform way of communication to our students. Having this bot able to answer these up-front or first level responses creates the space that we need to able to focus our time in processing and reporting and other important activities. We are in times in which can not grow our workforce to step in and facilitate these types of responses. ----- ### "Ocelot has been a great partner" — 5.0/5 > **Jerid** | *4 novembre 2021* | Enseignement supérieur | Taux de recommandation : 10.0/10 > > **Avantages**: I love that the bot provides us with a number of ways to engage our students. Through the bot, we can leverage the AI chat to field easy and low-level questions, while also giving students the option to quickly and easily connect with a person in a number of departments. The campaign feature is especially nice in that it gives us the ability to use a single system to reach students through methods they are most likely to read (texting). > > **Inconvénients**: I wish the reporting capabilities were a little more robust and allowed for more exporting of data. It would be nice to see additional details around usage during days and non-office hours to see how many students are being served when departments are not staffed. > > Ocelot has been great at this point. Their staff was responsive and on track during the implementation process, and has continued to make themselves available afterward as we learn the nuances of the system. They have also been receptive to feedback and already made a few minor changes to improve the user experience. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/196758/ocelot?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/196758/ocelot) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Données structurées