--- description: Ventrata : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ventrata - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Systèmes de billeterie](/directory/30039/ticketing/software) > [Ventrata](/software/198239/ventrata) # Ventrata Canonical: https://fr.capterra.ca/software/198239/ventrata Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/198239/ventrata?page=2) > Solution de billetterie omnicanale qui aide les entreprises à gérer les réservations, à émettre des factures, à générer des rapports, à automatiser les prix, etc. > > Conclusion : 18 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Ventrata? Conçue pour les opérateurs touristiques ainsi que les opérateurs de bus, les attractions touristiques et les bus touristiques à arrêts multiples, il s'agit d'une solution de billetterie qui permet d'intégrer les canaux de vente à la comptabilité et aux brochures des agents. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 18 Avis | | Simplicité | 4.9/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Ventrata - **Fondé**: 2016 ## Contexte commercial - **À partir de**: 525,00 € - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français, italien - **Pays disponibles**: Afrique du Sud, Allemagne, Australie, Autriche, Belgique, Canada, Cité du Vatican, Croatie, Danemark, Espagne, Estonie, Finlande, France, Grèce, Hongrie, Inde, Irlande, Islande, Italie, Lettonie et 26 de plus ## Fonctionnalités - Barcode/Ticket Scanning - Création d'itinéraires - Création de packages - Gestion de site web - Gestion des données client - Gestion des fournisseurs - Gestion des prix - Gestion des promotions - Gestion des ressources - Gestion des réservations - Intégration GDS et OTA - Logiciels CRM (gestion de la relation client) - Rapports et statistiques - Sièges réservés - Traitement des paiements ## Intégrations (18 au total) - Adyen - FareHarbor - Gateway Ticketing - Google Ads - Google Maps - Ingresso - Klaviyo - Mailjet - Palisis - Peek Pro - Postmark - ROLLER - RocketRez - TourCMS - TourOpp GO ... et 3 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - Base de connaissances - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Systèmes de billeterie](https://fr.capterra.ca/directory/30039/ticketing/software) ## Catégories connexes - [Systèmes de billeterie](https://fr.capterra.ca/directory/30039/ticketing/software) - [Logiciels pour tour opérateurs](https://fr.capterra.ca/directory/20033/tour-operator/software) ## Logiciels similaires 1. [Showpass](https://fr.capterra.ca/software/153637/showpass) — 4.7/5 (406 reviews) 2. [Eventbrite](https://fr.capterra.ca/software/114949/eventbrite) — 4.6/5 (5748 reviews) 3. [Beyonk](https://fr.capterra.ca/software/1018625/beyonk) — 4.9/5 (167 reviews) 4. [Purplepass](https://fr.capterra.ca/software/133885/purplepass-ticketing) — 4.9/5 (302 reviews) 5. [TicketSource](https://fr.capterra.ca/software/143073/ticketsource) — 4.8/5 (533 reviews) ## Avis ### "Great All-In-One ticketing and booking platform for tours and attractions" — 4.0/5 > **Kentall** | *12 avril 2023* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: This software is great in providing a comprehensive range of tools including modules for ticketing, reservations, payments, and customer management, among others. It is scalable, making it easy for businesses to add new products or locations to their system. Also, the platform is user-friendly, with a simple booking process that makes it easy for customers to book and manage their reservations. > > **Inconvénients**: I have seen that it may not integrate with all the software that we are using, despite offering integrations with popular tools, but still, this is a great and helpful app to use for me. ----- ### "A Game-Changer for Our Tour Operations" — 5.0/5 > **Amanda** | *22 juillet 2025* | Loisirs, voyage et tourisme | Taux de recommandation : 10.0/10 > > **Avantages**: Ventrata has exceeded our expectations with its all-in-one solution tailored for tour operators. The onboarding process was seamless, supported by an in-depth discovery phase that addressed many of our concerns early on. Their customer success team is highly responsive and knowledgeable, offering proactive guidance through regular calls and chat support. We especially appreciate their continuous development approach, openness to feedback, and community-building efforts such as hosting Ventrata Open. Their industry leadership, particularly in connectivity, enables smooth integration with our key partners, enhancing efficiency and reducing manual work. > > **Inconvénients**: Due to the solution's extensive functionality, it is challenging to utilize its full potential right from the start. Learning to adapt workflows takes time, and we've had to rethink some internal processes. While feature requests are possible, they can take time to be addressed, which is understandable given Ventrata’s wide customer base, but occasionally frustrating when custom needs arise. > > We have not regretted switching to Ventrata for a moment. It’s been a reliable, future-forward platform backed by a team that genuinely listens and innovates. Each month, we discover new features within the system that continue to elevate our operations. We see Ventrata not just as a provider, but as a long-term partner. ----- ### "New customer review" — 4.0/5 > **Harriet** | *29 juillet 2025* | Musées et institutions | Taux de recommandation : 8.0/10 > > **Avantages**: How agile and intuitive the system is. It is really easy to use and to get some really great insight. Our technical support is also really responsive and helpful in getting issues resolved. The instant chat is also super helpful and they are great at directing you to where you need to be. We are fairly new to Ventrata but our ticketing has developed considerably driving visitors and revenue for our business. > > **Inconvénients**: Not really a con for the system, our business is very nuanced and Ventrata has worked so hard to meet our requirements, but something that is symptomatic of a project of our size, that we haven't got our BAU meetings in the diary and we have been in BAU phase for three months. We are also very heavily nuanced in our business type so I know once all of our audiences are on Ventrata that we will have some cons. > > We are fairly new in our ticketing journey with Ventrata as we have been onboarded in April 2025, there is also two thirds of our audiences that still need to be onboarded, which will happen in November 2025, but our experience so far has been really positive. Ventrata have met our numerous and various nuances and challenges with lots of really useful discussions and understanding, which has resulted in most cases in a really good step forward. On some of our niche requirements it has been invaluable to hear what our competitors are doing to resolve problems that they face in their ticketing. ----- ### "A Game-changer for tour and attraction management" — 4.0/5 > **Marianna** | *16 juillet 2025* | Loisirs, voyage et tourisme | Taux de recommandation : 9.0/10 > > **Avantages**: What I liked most about Ventrata is how it centralizes all our sales - online, on-site, and through resellers - into one platform. It saves time and gives us clear visibility of our performance. > > **Inconvénients**: The initial onboarding was a bit overwhelming due to the number of features. It took time to understand how everything worked together. > > Overall, our experience with Ventrata has been very positive. The platform is robust, well-suited for managing high volumes of bookings, and has significantly streamlined our sales processes. While there was a bit of a learning curve initially, the support team was responsive and helpful throughout. Once we got comfortable, we were able to unlock a lot of value, especially with channel management and real-time availability. ----- ### "Fantastic Booking System" — 5.0/5 > **Jess** | *31 juillet 2025* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Functionality - specifically around resource management Customer Support - very, very strong. Extremely responsive and helpful Value for Money Communication - Nothing but professional. They always send timely notifications, and reply to email quickly. Their team has been great to partner with. > > **Inconvénients**: Very little. We had issues with adding multiple products to our cart with our checkout widget. Other than that, the learning curve was a little steep, but we had it down after a week. > > Great experience. The product and team are both top-notch - I can't say enough. I've been working in tourism (city bike tours) for two decades, and Ventrata has been the best booking system I have seen and worked with. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/198239/ventrata?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/198239/ventrata) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées