17 ans à aider les entreprises canadiennes
à choisir le meilleur logiciel

En savoir plus sur Loox

Loox est une application complète d'évaluation de produits qui permet aux marques de toutes tailles de recueillir automatiquement les avis des clients.

En savoir plus sur Loox

Avantages :

Quite easy to integrate and send automated reviews.

Inconvénients :

Find the dashboard and setting pages quite clunky and tricky to use.

Loox - Notes

Note moyenne

Simplicité d’utilisation
4,8
Service client
4,9
Fonctionnalités
4,7
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,8/10

Loox a reçu une note globale de 4,9 étoiles sur 5 d'après 16 avis d'utilisateurs publiés sur Capterra.

Filtrer les avis (16)

Classer par

Avez-vous déjà utilisé Loox?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (16)

Justin
Justin
Owner (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Loox is a solid all arounder

5,0 l’année dernière

Commentaires : overall I think it was a great platform, it just did not exactly fit what I was looking for so I did prefer other options. I think that if you are looking to start with a platform then this is a great option but if you're looking to transfer over I think you're better off with some of the more elite options

Avantages :

One of the features I like the most about loox was how well integrated it was, although now I think it has taken a little bit of a backseat to some of the other review platforms out there in that regard

Inconvénients :

My least liked thing about loox is that If you have previous reviews it wasn't as easy to change over to this software as it was with other ones A lot of them are able to go into some sort of generic import template but I didn't find that to be quite as simple with this one as it was with others and in fact I did not even import any of my old reviews

Vickie
Manager (R.-U.)
Art/artisanat, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Good to use

5,0 il y a 2 ans

Commentaires : Very good would recommend

Avantages :

Customer support is excellent they set the whole thing up for me

Inconvénients :

Can't think of anything the whole package is good

Marcus
Marketer (Italie)
Marketing et publicité, Travailleur autonome
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Solid review platform

4,0 il y a 2 semaines Nouveau

Commentaires : Good but can be better. Need to make it more customizable.

Avantages :

Easy to use and not too complicated like a lot of other apps.

Inconvénients :

Need more customizations. It’s pretty much made as “one size fits all” which is good enough for most businesses but as you grow, you might want to make it more custom.

Sergio
Sergio
E-commerce Manager (Liban)
Utilisateur LinkedIn vérifié
Marketing et publicité, Travailleur autonome
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The Only Social Proof App You Will Ever Need

5,0 il y a 2 ans

Avantages :

It is easy to import genuine product reviews with photos for your Shopify store! To help set up social proof on your webstore and improve credibility and trust.

Inconvénients :

They do not offer a free plan, and they do not easily integrate or embed within all themes, especially on the product description page; I was finding it hard to replace Loox's imported reviews within the existing section of my product reviews on the product page.

Réponse de l'équipe de Loox Online

il y a 2 ans

Thanks for the great feedback Sergio! Loox integrates well with almost every theme we've come across, but you're welcome to reach out to our support team and we'll assist with any questions you may still have.

David
Vice-President (Canada)
Utilisateur LinkedIn vérifié
Art, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best in class

5,0 il y a 3 ans

Avantages :

I've tried a few, there's many copycats doing the same, they're the best and implementing new features often, new with video reviews.

Inconvénients :

It is also pretty much the most expensive, you get what you pay for

Christelle
CEO (France)
Articles de sport, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great services but very expensive

5,0 il y a 2 ans

Avantages :

Easy to integrate, good level of customization and good support if you need helps

Inconvénients :

The Growth plan charges 30$ for 300 additional mails - I think this is very expensive, similar to TrustPilot which is a level above.

Kate
Director (Australie)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great app

5,0 il y a 2 ans

Avantages :

The reviews on our website provide excellent social proof that helps us to convert sales. The customer service team at Loox have been quick to respond and help us when we have reached out.

Inconvénients :

We are very satisfied with the software!

Electra
CEO (É.-U.)
Cosmétiques, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Best Review Management Software

5,0 il y a 2 ans

Avantages :

i love the new feature where a customer can do video reviews. i love that i can choose coupon codes for customers to give reviews i love have easy it was for integration.

Inconvénients :

i actually do not have any cons at this time.

sean
ceo (É.-U.)
Santé, bien-être et fitness, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

B strong

5,0 il y a 2 ans

Commentaires : its been totally fine.

Avantages :

easy to use, easy for clients to use, i like being able to send emails quickly to clients.

Inconvénients :

expensive, there are other free or cheaper options on the market.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great App

5,0 il y a 2 ans

Avantages :

Its a very useful app to work with social proof

Inconvénients :

I would like some more design features to show the reviews on my site

Leny
founer (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

super impressed!

5,0 il y a 2 ans

Commentaires : Fantastic, easy to use software that does what you want it to do and looks good doing it.

Avantages :

THis app helped us build our reviews from zero to over 100. It's an attractive addition to our site and brings so much credibility to our products.

Inconvénients :

nothing yet! So far its been a smooth use.

Quincy
Founder (Australie)
Vente au détail, Travailleur autonome
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Such a great tool so customers can review your producys

5,0 il y a 2 ans

Commentaires : Excellent experience with loox so far and will continue to use it

Avantages :

Easy to use app for shopify and displays on website so people can see reviews of products

Inconvénients :

The email design function is quite limited and cannot personalise to business too much

Gabriel Stefkov
Manager (Bulgarie)
Électronique grand public, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

App every store needs

5,0 l’année dernière

Avantages :

Having the opportunity to import reviews, mange them, get them on time is crucial. All this increase the liv our clients and their satisfaction!

Inconvénients :

None, everything is great and easy to navigate!

Connor
Owner (Porto Rico)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The best review app for Shopify

5,0 il y a 3 ans

Avantages :

I love the dashboard, the coupon incentives for customers to leave photo/ video reviews, and the reminders the app sends out to each customer.

Inconvénients :

I wish the review request email had more flexibility when it comes to the email address the review request messages are sent from.

Alex
Founder (Australie)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Review

4,0 il y a 2 ans

Avantages :

Quite easy to integrate and send automated reviews.

Inconvénients :

Find the dashboard and setting pages quite clunky and tricky to use. The layout and design could be cleaner.

Ashley
founder (Canada)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

easy to use product

5,0 il y a 2 ans

Avantages :

easy to use, have gathered reivews automatically

Inconvénients :

the design could be more appealing around the reviews and how they appear on the website