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Un excellent outil de surveillance de l'expérience utilisateur, qui agit également en tant que plateforme APM (Application Performance Management), BPM (Business Process Management), RUM (Real User Monitoring), d'automatisation et de Big Data tout-en-un, en temps réel, 24 h/24, 7 j/7.
Detailed and simple documentation for the app features. Great support team which doesn't charge anything extra.
The learning curve is a bit steep, probably expected from a fully featured monitoring platform. I struggled to get started and it took a lot of time to find my way in the documentation.
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Germain apm great tools for monitoring your site
Commentaires : i have great experience in germain APM tools
Avantages :
German apm user session tracking functionality very useful, i also like features Analytics, Alerts and performance. Integration was so easy in any website.
Inconvénients :
Sometimes forget password option on login page is not working properly also for new user it is very difficult to understand apm tools all functionality so we need proper documentation of all functionality.
Full stack insight and alerting for many applications, including Siebel CRM
Commentaires : We have found that working with the Germain APM team has been very productive. The team responds to issues raised quickly, and they provide feature updates and fixes monthly. The product has evolved with our needs and requests.
Avantages :
Gemain's best capability is its correlation from the users' desktops through the application, database, and infrastructure. For end users in a web app, JavaScript insights are especially detailed, and its alerting integration via email and web hooks are flexible enough to work within our enterprise. One particularly nice feature is being able to search first by field type (e.g., "Host Name") or even by a specific value. Typing in a specific value (user login, server name, SQL ID) runs a query across all searchable fields. This capability is especially helpful when the user does not know the exact field name but has a value ready. All matching fields with that value appear in a dropdown for selection.
Inconvénients :
The user interface is somewhat outdated relative to competing products; Germain APM is nearing release of a refactored UI.
Réponse de l'équipe de Germain UX
il y a 4 ans
Thank you so much Jason. Our new UI is ready and we can't wait for your organization to use it! :) and thank you for your amazing support :)
Awesome Product
Commentaires : The UI of the product is little hard to understand for new customers. Sometimes login system takes too much time to response.
Avantages :
Germain APM have many features. User session tracking feature one of them. It's very advance tracking system that track user's every event in in his application. I like the feature.
Inconvénients :
It is a very useful product. I used their user session tracking system and it works great. It can help people to get analytics of the user session events in the application.
Réponse de l'équipe de Germain UX
il y a 4 ans
Hi Mohammad, thanks so much!
A Swiss army knife
Commentaires : the tool allowed, in just one place, to keep the development, test management, and monitoring of the created / tested elements
Avantages :
I found a powerful tool, very complete because it has several resources in one place For those looking to manage their applications, this Swiss army knife comes to improve the performance of your team and will add a lot to your production. I still haven't seen anything like it. You can monitor how many times the page is accessed, how many clicks each button has received and generate a complete quantity report and performance, which you can use for your management team or your devteam. Automate your tests and repeat as many times as necessary to ensure quality in your application. Manage consumption of your APIs, both GET and POST Analyze KPIs and user experience through the Analytics menu. But if you don't have a lot of knowledge, Wizards can easily guide you and make your life easier.
Inconvénients :
The aplication doesn had a kind of log of changes, but it send you a e-mail when something happens
Réponse de l'équipe de Germain UX
il y a 4 ans
Thanks you Silva. In our latest available release, we do have log changes monitoring capability and audit trail for any configuration changes that are made..let me know if you need to discuss this.
usage experience for 6m+ period and its impact on the product
Avantages :
Step-by-step instruction for the setup is clear, it goes smooth and easy. Great documentation and support. Specifically per our project needs our techops/dops team was able to setup monitoring Java app with germain APM very quickly (CPU and memory usage and HTTP requests (inbound and outbound)), and after that we were able to improve performance of the application drastically for the timeline of last 4 sprints. Also error rate have enormously decreased after fixing some crucial bugs (that been reported by APM). Currently setting up monitoring for (native) Android app. Experience with Germain APM is outstanding. Pricing is reasonable. Definitely recommend it to use. This is a perfect fit for startups and mid-size projects.
Inconvénients :
Documentation is a bit outdated in some places, e.g https://germainapm.atlassian.net/wiki/spaces/germainAPM/pages/99221657/User+Automation+Testing+using+Selenium . But QA automation team was able to resolved all the technical clarification with support.
Réponse de l'équipe de Germain UX
il y a 4 ans
Thanks for your review Eugene. We are in the process of updating our doc so it reflect the new release we have spent 14 months building! :)
Complete Tool for IT
Commentaires : Server and Network Infrastructure monitoring.
Avantages :
Germainapm is a complete tool that an IT of every organization really needed. It will help IT infrastructure both front and back to run smoothly and to prevent breakdown. Using this software is a huge advantage, it will save employee time and company profit. The software interface and functionality are well detailed. What I like most in GermainAPM are the complete data sources for both hardware and software. The ability to analyze user experience and business processes is amazing.
Inconvénients :
The wizard in deploying new task like monitoring is a little bit confusing for a new user, however still it can be learn easily.
Réponse de l'équipe de Germain UX
il y a 4 ans
Thanks for your review Alexandre. We are working on enhancing the ux of our config wizards so a non-it person can easily use them. We are looking at having this ready by end of 2020. thanks again
Germain APM Found very Useful solution for my enterprise
Commentaires : actually the best thing is we can get all the things in one place without paying extra charges and Germain APM is very useful in this pandemic because I can schedule meetings with my team easily, overall helpful when we experience any issue for my products
Avantages :
Germain APM found a powerful tool, easy to use and get all the resources that need for my enterprise, the features are liked most, we can do the testing, automation, monitoring, and get analytics at one place, apart from these things we can schedule meetings which is a very helpful feature for me in these days to collaborate with my team . Germain APM fulfills me all business needs. we get better quality in cheap price which is a good thing for any consumer
Inconvénients :
UI seems to be outdated need to improve and must-have mobile apps for both android and ios
Réponse de l'équipe de Germain UX
il y a 4 ans
Thank you so much Talal. We do have a UI look-and-feel revamp project (that is now possible since we just released a brand new UI using the best JS framework on the market in 2020). We have a mobile app for monitoring/troubleshooting of android mobile device and apps, and yes we need to provide IOS. Our new UI is built with a mobile-friendly JS framework so most users are going that way..but we are looking at building a mobile app as well. thanks again :)
Very convenient and gets the job done
Commentaires : Great experience, saved us a lot of time and effort on resolving issues in our applications. It helped us focus on scaling our business.
Avantages :
Setting up and configuring Germain APM is very straightforward, their documentation clearly specified what needs to be done. We really liked the convenience and their fair pricing. Their User Replay feature is great, it helped us save a lot of time on testing and figuring out the main cause of user-related issues. Germain APM has a lot of options for monitoring and analytics which can be used on almost any type of online business. We run a couple of web and mobile applications and mainly use their platform to enhance user experience and root out issues, their automated application code performance review is a bonus. Considering that they have a wide range of application support, we never felt that our choices were limited.
Inconvénients :
Although they have phone and email, it would be good to have a live chat option for support.
Réponse de l'équipe de Germain UX
il y a 4 ans
Thanks Ian. We will be having a chat support option by 8/30/20! :)
germain APM
Avantages :
I've been using germain APM for quite some time now. It is giving me very clear insights on the performance of my applications. It is very easy to use and navigate, even for non-experienced users. It has great collections of wizards that can help you with the monitoring and automation of your system. I also love that there is a Chrome extension now, for monitoring and debugging my JS code.
Inconvénients :
The only drawback is the large list of KPIs and SLAs that I have to scroll through to find the one I need, but I can live with that.
Réponse de l'équipe de Germain UX
il y a 4 ans
Thanks for your feedback Evgeni. Note there is a free-text search at the top of the screen for you to find KPI and SLA so you don't have to scrolldown.
Great monitoring tool with lots of integrations for different services
Avantages :
What I liked: 1. Integrations with lots of common tools 2. Different customization for monitoring configurations (like setting up hosts, HTTP Actions, etc.) 3. Documentation is awesome and really helpful. Very detailed steps (checked through the documentation for JS, VueJS, and Java)
Inconvénients :
What I didn't like: Although the application is very solid with a lot of features it also has a number of bugs. Sometimes I face performance might be better, especially during search or switching between steps while configuring something. Also, I am unable to login now after I changed my password with either old or new password. When I tried to log in using Google, it returned me back with a message I have to log in with email & password since I did signup in such way.
Réponse de l'équipe de Germain UX
il y a 4 ans
Thank you for this great feedback Roman and sorry for the trouble. The environment you used has an older version of germainAPM and is smaller (in hardware size and speed) than our more recent cloud instances, yet we will fix that for your instances and similar ones.
Best APM tool in market
Avantages :
- It has very simple UI to get start and it also save your preferences to customise the feature set as per your need. Secondly, colourful charts really save your time and one can quickly get an idea of the application performance - Germain APM ability to support all types of applications whether it's a web, desktop or mobile application and on whatever technology stack it's built, you can simply manage all the application layers front end, back end, Servers, network etc. with single tool is amazing. - Getting automated Emails with set of Actions/Suggestion one need to take when any SLA fails is an awesome feature which helps you to keep an eye on application performance even when you are not accessing it - Detailed and simple documentation for the app features. Great support team which doesn't charge anything extra. - Last but not the least, Germain APM feature which I like the most is its Customisation Review Tool (CRT) which identify potential functional and performance issues with their severity and suggest tuning recommendations as per best practices. You don't need to wait for the application to be in production to identify your issues. Though this feature comes with an additional cost but it's worth spending.
Inconvénients :
Due to the robust feature sets, initially it took some time to understand and properly use the application. But fortunate enough to have a very responsive support team available for help whenever needed.
Réponse de l'équipe de Germain UX
il y a 4 ans
Awesome thanks! and good call about newrelic which may have more features but germainAPM provides better insights..
One of the best real user monitoring (RUM) software available
Commentaires : Overall experience is really good and it has helped our organization.
Avantages :
Signup process is very convenient even for newbies. Germain APM is one of the best tools available online to monitor real time user experience of your website. Pros: User Interface: User interface is really interactive and user doesn't have to navigate to any other web page in order to fully explore the options. The website is cross functional and it works incredibly well in almost all the browsers. Its very easy to manage the dashboard as per your business needs. Functionality: Germain APM monitors worst user experience by monitoring website malfunctions including expensive SQL Query, Application slowness while triggering specific chunk of code and any back-end application process. This helps organizations to improve user experiences with reduced response time.
Inconvénients :
The only con is that customer support is somewhat slow because of US and European timezone.
Réponse de l'équipe de Germain UX
il y a 4 ans
thanks Ali! :) you can also use germainAPM to monitor Business Processes and Technology uptime and performance! and we are growing and building a support team closer to your timezone! stay tune! :)
Simple & Intuitive
Commentaires : Overall it's a very good experience using germain APM. It's very much useful and easy to use.
Avantages :
Germain APM provides a modular and intuitive design which helps us in visualising all of our key-metrics (technical & functional) in real-time. The simplistic way of adding smart filters on top of any component/feature is fabulous. Out-of-the-box Dashboard templates are really helpful to ramp up quickly and start visualising just by plugging in the data. It’s like one stop shop that solves the need of monitoring our systems to identify where our users are struggling.
Inconvénients :
By default please provide a sample dashboard with preloaded data to play around and learn more. Even if I am 100% Zoom, I will always need to scroll down to click on “Next” button within a popup that has lot of white space.
Réponse de l'équipe de Germain UX
il y a 4 ans
Thank you. Default dashboards are available from the left menu > dashboards > all. But we agree we need to have data on each to kind of help you start seeing that is looks like, planning to work on this sometime this year.
Easy to use app to manage and improve UX
Avantages :
Having a questionnaire to identify end goals after signing up is a great way to help users start using Germain APM. I found Wizards to be very helpful in configuring Germain APM because it already makes the commonly used software for monitoring, analytics, and automation available. The visual menu is pleasing to the eyes, it's like your only browsing the App Store. Adding configurations and managing entries can easily be done in a few clicks. The Aggregated Dashboard makes it easier to monitor the data because it shows the overview of all the things that need to be monitored, may it be business or technical related. It's also good that you can easily generate reports with anything visible on the dashboard.
Inconvénients :
The unlimited portlet that the user can create/add in an Aggregated dashboard is a good feature but the downside is the more portlets you add, the dashboard may perform slower.
Réponse de l'équipe de Germain UX
il y a 4 ans
thank you for your review. the performance of the dashboard is much faster if you use a dedicated cloud or onpremise environment and use elasticSearch or MongoDb as backend data store. Your current env is likely storing data into one of the relational db we also support, relational db arent as fast as nosql ones. feel free to contact if you need more details.
Why Germain is the next Zapier of Cloud based APM
Commentaires : It gets you on your way to profile and manage your nodes in a matter of few clicks and in designing your very own personalized dashboard.
Avantages :
Application Performance Management has come a long way since client server profilers and now is fully integrated into cloud enabled services. The Gartner APM magic quadrant recognizes the few participants in the varied landscape, Germain being a prime candidate to pose a significant threat and market leaders in the days ahead. Germain is simply a cost effective, transparent, and effective solution for the enterprise to profile their service delivery performance while having no significant strain on resources, this is achieved by the remote sensing and logging of Germain APM and automation.
Inconvénients :
The dashboard interface could use some better themes however, the core features and services simply exceed expectation.
Réponse de l'équipe de Germain UX
il y a 4 ans
Thanks. Gartner magic quadrant doesnt let small players come in, even if the tech is stronger than they vendors they list..a shame!
Great software for monitoring with the great price and support!
Avantages :
Firstly, I like the price of this product, it is not expensive like others, but the value it brings to me is uncountable. It has a lot of helpful features for the user. Also, I can ask the helps from the customer support without extra cost. Secondly, the germain APM monitor performance status of the system from the customer viewpoint, hence it is not only be able to fast handle the error in the event of a system failure, but also be able to analyze and clarify the cause quickly, allowing managers to reduce the analyzing for the complexity of causes to transfer and solve the problem. Next, This monitoring system almost has no impact on the operating environment of the monitored system and can also monitor the status of external link services.
Inconvénients :
The only thing that I suggest here to improve is that you should support the multi language feature, then everyone can use it easily. Example in my country, we have a lot of companies need the APM, but not all of them have good English skill.
Réponse de l'équipe de Germain UX
il y a 4 ans
Thanks Mai! multiple language support is in our roadmap.
New Generation Monitoring come All in One Platform
Commentaires : I just started exploring the huge ocean of germainAPM. Totally impressed by the variety of functionalities they provide. Also, happy to say that the satisfaction gained at the first browsing instance itself, gives a good idea of the functionalities.
Avantages :
1. Germain website is an ALL IN ONE solution for Monitoring, Data Analytics, Automation and customizable dashboards all in Cloud. 2. Anywhere access of all the information like monitoring data etc which are just few clicks away. 3. Loved their aspect of reducing the effort connecting various websites and tools and as its already mentioned a one stop location to do all the work at a stretch. 4. Customization is one of the key attractions. This not only provides various service customizations but also customizable dashboards with attractive graphical representations (bar graphs, etc) catering to various customer requirements and their own styles.
Inconvénients :
1. The dashboard looks bland. Could have been a bit jazzier 2. There is still a great option and room to provide more explanation of each of the categories on the way of working, which will help a first-time user. 3. Monitoring Categorization can be done better. The user/organization will get an idea of how exactly they can map according to their organizational needs accordingly.
Réponse de l'équipe de Germain UX
il y a 4 ans
Thank you very much. germainAPM is also available onpremise and we are actively working on providing embedded tutorial...as well as making dashboards a bit jazzier (easy as our UI is now based one of the best js framework in today's market)
Here you will find solutions for monitoring and analyzing for everything
Commentaires : The system GermainAPM contains lots of services and scripts,which user can review and use for monitoring, analyze and collecting of data.
Avantages :
As a client,I can choose lots of tools on different program languages,Wizard page contains box list of services for Saas and Paas, separated in categories,which is very easy to see all services/tools/apps. Overall the design is user friendly, left side menu is well structured with compact view or extended view. Strongly recommend to companies ,which have to make deep analyse and monitoring. I used GermainApm for wordpress and results are the best.
Inconvénients :
I marked that it is not user comfortable to have search field where has suggestions for each new word. It would be good this functionality to be separeted or modify- user should used only suggestions keywords for searching or he should enter free search text/keywords.When there are no available results, the page looks non-structured - titles, buttons and icons with magnifier.All these items look like scattered throughout the page
Germain APM is all in one monitoring tool for us
Commentaires : It really helps to save time and not need to spend time to find out different tools to measure your server and website performance. For me, it provides features that we are looking for at least.
Avantages :
According to my experience, Germain APM covers a large number of operations which helps developers, administrators, and others to get very clear analytics of their application including easy to understand graphs and statistics. It saves a lot of extra time and money also by providing application monitoring service which is far easy to use and follow. What I like is it's GUI and statistics which represent almost everything about application performance.
Inconvénients :
I would say about it's pricing as it's quite good for companies but for individual developers, it could be a bit costly.
Réponse de l'équipe de Germain UX
il y a 4 ans
Thank you Rahul. Our entry level price is $29/month, giving all the features and upto 1 million metrics analysis or transaction execution per DAY, for developers or individual contributors.
Extraordinary product
Avantages :
Overall experience is really good, after purchasing software not only the product was extraordinary but the services are great too.It helped my company to increase its business. Whenever we faced any issue the support team was very proactive and in no time my issues are solved, i am very happy with my purchase decision. It very easy and simple to use and we are easily using this software as a service
Inconvénients :
The UI needs to be refactored to the modern standard and its little complex to create new dashboard for users a little hard to remember steps
Réponse de l'équipe de Germain UX
il y a 4 ans
Thank you so much Siku. Dashboards can be created in several ways 1)logon>dashboard>explore your data> any search here will auto generate a dashboard 2)logon>dashboard>all>create a new dashboard>add portlet(s) for any of the listed kpis or create a new kpi first ..=>this second process is being refactored so it is easier :)
An across-the-board system
Avantages :
An across-the-board system that monitors the organization’s production environment, germain APM also offers comprehensive resources available to the team to learn about monitoring and analysis. The benefits provide a drill down insight into the usage and effectiveness of applications implemented in the business. The interface design using a Spaces Directory makes it easy for users who are familiar with popular DevOps apps (such as Atlassian).
Inconvénients :
Because of the wide range of tools and features available on germain, it can be quite daunting knowing how to set up the application an easier start. A more obvious workflow would be valuable.
Réponse de l'équipe de Germain UX
il y a 4 ans
Hi Gill, thank you so much. we are working on the UX of our own platform...check back with us in around 12/20! :)
Impressed by it's varieties of features and configurations
Avantages :
Flexibility in configuring the KPI indicators helps in discovering user/app/server behaviour and the contents across the channels.Automation of the components like Scripts,Clicks, Alerts would be highly effective in proactive monitoring or making the events and logs easily accessible by the operations team.Modality of Dashboard, folders management and its ability of search using several filters are remarkable.
Inconvénients :
Performance is found slow in my environment and seems to be worked a bit more on UI parts (for example to modify the filter in search),separation by different colors or fonts would have been preferred.
Réponse de l'équipe de Germain UX
il y a 4 ans
Thanks for your review Sovita.
Good platform for real time data monitoring and analysis
Avantages :
I like it could be used for any kind of Industry. It's really important. I can pull data from a lot of different resources and monitor them which is just perfect! And this list of resources is impressive. I also do really love this platform could build realtime Dashboards. Moreover, I can create custom Dashboards and set up custom Alerts.
Inconvénients :
It would be great to have a bit more data sources like iOS Application/iOS Device (iPhone/iPad) by analogy with Android Application/Android Device, ElasticSearch, some Flat Files, PostgreSQL, possibility to pull data from some API, Cloudera, MongoDB, Spark SQL.
Réponse de l'équipe de Germain UX
il y a 4 ans
Thanks so much!
Awesome stack of monitor functions
Avantages :
Germain offers great services, the UI is very well designed, clean, and lightweight, allowing you to set up your environment in a straightforward manner. The insights you get are amazing, allowing you to discover flaws that you have and can represent a potential risk in the future that maybe we haven't put attention to it. There is an unusual but tremendous powerful service which is to schedule ssh or SQL scripts from the UI! Forget about cronjobs where you don't have clear visibility of what, and when is running from here you can easily have a wider overview of what's running.
Inconvénients :
As consideration some flows in the UI could be improved, for example when you are creating an ssh session you might have two kinds of the login: username and password, or with a username with its private key, currently you can do that but displaying on "advance" options and filling a larger form where you have to assume using the key will have higher priority over username and password.
Réponse de l'équipe de Germain UX
il y a 4 ans
thank you!
Nice platform to justify and monitor your app activity.
Avantages :
It shows you all activity using the chart like User session login, logout and also displays you pages activity which users redirect on those pages. There will I get results in charts format since last few of months to current date. so it helps to reviews well.
Inconvénients :
Layout should be better that right now. so user can easily understand it. I think It should require compare functionality to compare 2 user activity or any 2 date comparison or 2 session comparison.
Réponse de l'équipe de Germain UX
il y a 4 ans
Thank you Nikunj! a great news, the compare feature has been added to our pdt last week, we have yet to deploy for cloud customers end of this month! stay tune! :)