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Epicor ERP fournit des logiciels métiers flexibles et spécifiques à chaque secteur, répondant aux besoins précis des clients fabricants.
I like the flexibility to customize the software to fit your business. There are many features which can be incredibly useful.
Several modules are included for improving requirements and are very weak. Example: Integration to Salesforce.
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Epicor ERP allows the analysis of data in real time.
Commentaires : Epicor is a solid and highly scalable option that generates a positive return on investment. It also has a real-time data analysis. I recommend Epicor ERP thanks to all the functions that allow employees to work more efficiently and quickly. Although Epicor needs to improve the support team a lot, I'm sure to recommend it.
Avantages :
Epicor ERP creates purchase orders, senders and invoices that generate a high return on investment. In addition, we have been able to accurately track work activity. Epicor meets our accounting needs. Epicor ERP is ideal for companies that buy components from many different places, so there can be traceability. A large number of departments use the system (order entry, sales, IT, finance). In addition, Epicor has a user interface with the ability to export to Excel. Epicor allows real-time data analysis and financial reporting to help make decisions faster.
Inconvénients :
Epicor does not take advantage of innovations in the development of queries, which would allow inexperienced users to generate their own results without the help of the IT department. In addition, the software support team still needs to improve greatly in order to achieve better efficiency.
ERP for Medium-sized manufacturers
Commentaires : Epicor ERP is the lifeblood of our company. It has all the transactional records and ensures items are produced, delivered, and invoiced efficiently. Requires a large up-front investment of time and energy to get set up, but once it has gone LIVE, you won't be able to imagine running your business without it.
Avantages :
Epicor ERP is an all-in-one solution for medium-sized manufacturers. It covers everything needed and has lots of optional modules. We use it for: Quoting Orders Jobs/BOMs Product Configurator Dashboards Reports Purchasing Inventory Production AP & AR invoicing The Epicor team has worked hard to improve the software over the years, and it is now 100% Microsoft Stack. The SQL database can be queried from within the software using reports and dashboards, or externally using Business Intelligence software such as Power BI or Tableau. The price point is better compared to some of its larger competitors in the ERP space. If you have less than 200 users, Epicor will be a much more cost-effective ERP than the ERP leaders. The opportunities for customisation and personalisation are very high.
Inconvénients :
Earlier versions of Epicor ERP were slow and clunky, but the new version is really fast. Also, you need experts to help you implement the software, and a dedicated team to maintain it. This is not an "out of the box" solution. It requires you to map your business processes and then implement the software carefully to suit the way your business works. You can customise almost anything you want in the system, but greater customisation brings with it added complexity and possible issues when upgrading point releases and versions.
Alternatives envisagées :
Epicor replaces SAP
Avantages :
Ease of use. Build for manufacturing Integration with other platforms
Inconvénients :
Epicor is a good ERP. Unfortunately, the ERP industry is more focused on the next customer versus the customers they have and Epicor is part of that. The industry as a whole needs to improve quality and customer service.

We use Epicor to run our whole business.
Commentaires : The customizability of this software is the key advantage for this compared to other ERP systems. They approach the company has is "we can't make it perfect for everyone, so we will let you make the changes you need for you".
Avantages :
We like that it's incredibly flexible. Epicor has put a lot of work into tools to help customize the product. Each tool has a different level of complexity, and some take more knowledge than others to use, but it will get as advanced as your skill set.
Inconvénients :
Out of the box it's fairly clunky to use. One record at a time is usually how things are done. That makes initial acceptance from users a bit of a challenge. But if you have users that are creative and can convey what they want, you usually can find a way to make things easier for them. If they just whine, not so much.

Manage your data with all-in-one tools.
Commentaires : I intuitively improve our own services with a large proportion of work, according to acquisitions, general accounting of our business establishment, forecasts of each product made for loyal and powerful customers, who are interested and in the production that we carry out daily, highlighting before this software, we used multiple databases with a particular platform, which caused us many constant delays and serious administrative problems, that Epicor ERP, solved these problems on a large scale, causing satisfaction, thanks to its integrated functions.
Avantages :
Epicor ERP has incredible functionality for supply chain management, which is acquired by an entire organization, in order to maintain proper control, to classify appropriate use, that is, to know precisely where these will be used digital products, in the different departments that we acquire in executive disposition, mentioning that it allows us to modify their visual aspects, to establish them in our most conducive environment, being one of the tools that most attracts my attention, as it is one of the ones that I use for adequate familiarization, when executing the pending work to be done.
Inconvénients :
It is important to note that many of the functions that most companies use must be added by users, which allows the process at work to be slower and delays the qualities in productivity, being a significant problem, since these working parts must be integrated. by the same software, for a majority management in the performance and profitability of the time, which requires an update in these sectors of the system.
Réponse de l'équipe de Epicor Software
il y a 4 ans
Hello Isabella, thank you for your feedback about Epicor ERP. We're glad to hear the integration functionality is working well for you and simplifying how you work. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.

Good Mid Market Configurable ERP Software
Commentaires : Overall my experience with Epicor is very positive. I like the way that I can modify just about everything in order to adjust to my work flow and to solve problems. The support is standard large company support, the first call you make will be to tier one and unless it is simple it will get escalated.
Avantages :
The software is very robust. Just about everything that the software does is configurable and modifiable. The interface is fairly customizable, you can move things around and even change the color scheme to your liking.
Inconvénients :
I wouldn't say I dislike this, but do take into consideration that the customization of the software requires a significant amount of programming skill. This software is not targeted at smaller companies that wouldn't have an IT staff or are not willing to spend money on outside programmers.
Réponse de l'équipe de Epicor Software
il y a 6 ans
Thank you for taking the time to post a review, Michael. We appreciate the feedback you have provided on customization. At Epicor, we are committed to providing an ease of use experience. Thank you.

Epicor ERP Software Review
Avantages :
Very versatile software that can be adapted to fit any business needs. I have been a Senior Consultant for Epicor and also an end user for a total of 15 years in all functional areas. Feel free to contact me with any questions. Robert W F Krause Epicor/ERP/Consulting Krause Consultants Cell: 516.983.8095 Email: [email protected] http://www.krauseconsultants.com/
Inconvénients :
The software is very complex and requires some initial training to use it effectively.

Very customisable ERP
Avantages :
This ERP is very customisable. You can change the behavior of the software with it's DATA DIRECTIVE, METHODE DIRECTIVE. You can change the look and feel of every screen with it's internal .NET engine.
Inconvénients :
It is slow... You will need a very fast server. The query engine (BAQ) is very limited with Epicor 9 but I heard it's better with Epicor 10. If you made a lot of customisation, the upgrades will be difficult.

An all in one accounting, payroll, inventory, etc in one system
Commentaires : I dreaded work for the first 6 months when we implemented Epicor, but now I'd choose Epicor over any other software any day.
Avantages :
The features and customizations are endless! Customer service and tech support are also pretty great!
Inconvénients :
Very hard and time consuming to learn. Not easy to teach someone else.

Very user friendly
Avantages :
There is a report for LITERALLY everything. If you don't see it, contact customer support and they can help you. Great software.
Inconvénients :
Can be kind of confusing if you aren't familiar with ERP systems. Overall easy, though.
Strong ERP for midmarket Make to Stock / Make to Order manufacturers
Commentaires : While sometimes ERP can feel like a necessary evil, Epicor Kinetic is mature, robust, extensible and proven. It should be a strong contender for any mid-market manufacturer considering a digital transformation.
Avantages :
Epicor Kinetic is a robust, mature ERP system that is continuing to innovate. The core function and structure is sound, included modules are robust, and there is a strong and growing architecture for extensibility & customization.
Inconvénients :
Many features have been added over the years, some via acquisition - not all are done well or at feature parity. The new UI still feels like it's in Beta, but all new features are developed for the new UI. Internal support is poor, but there is a strong consulting and user community that offsets that somewhat.
Overall great experience it in terms of scalability, customization, and providing business needs.
Commentaires : I learned how to create SSRS reports. I learned how to customize different menu items using the wide variety of customization tools. I learned how to query data and transform them in many different ways to present accurate reports. I learned how to use the many menu items and modify them to our business needs. I learned how to develop business process flows for our company to reference whether it's entering an order, tracking an order, creating a job, etc. I learned how to troubleshoot errors that arise. I learned how to identify what causes errors within the software. I learned how to map out what what each menu item is used for. Overall it is a great learning experience and there is much more to learn from this software and I am grateful for having to work with this software.
Avantages :
I mostly like the ease of use of this software. Data entry and Data queries are easy to do with the many screens provided in this software. One thing to mention is the powerful search function to find different screens, displays their path within this software so that is also a big plus. Another positive is the overall navigation of this software with the different modules feels natural because of the 'tree view' option for the menu items. The different maintenance screens are set up pretty nicely and can be customized depending on what type of SaaS option you have so that is great as well. I also really like the security settings I can adjust to prevent users from accessing certain screens or hiding certain fields from them. One final mention for this section would have to be the SSRS integration. I design lots of reports and it is extremely easy to pull data into an SSRS report and present them how I want it.
Inconvénients :
Of all the pros that I have listed in the previous section, there are some cons to mention as well. One mention that I like least about this software is the optimization of this software. Many screens take at least 2 minute to open and that is with the recommended hardware specs provided. Another mention is that the PDF reports take at least 2 minute or more to view. I know that the reports are server side and I don't know the process flow of it but it would be nice to click the print preview button and 3 seconds later, have the report show.
Tracking Product
Commentaires : I think its great , I have been using this soft ware for a very Long Time
Avantages :
Being able to track parts through all operations and the short cuts Epicor has
Inconvénients :
Can be tricky when using transaction History
Powerful software, when it works.
Commentaires : As with any ERP - it was oversold in the beginning, and support has seemed to get more and more distant year by year. In the end, it's a great piece of software if you can support it yourself and don't upgrade too frequently.
Avantages :
Epicor's service-oriented architecture is powerful - allows us to adapt their platform to our business use case and workflows when necessary. Recent versions hit at a somewhat modern UI which we're looking forward to, and the addition of the RESTful API has been a godsend.
Inconvénients :
Lots of bugs introduced in each version - but the pace of releases is fast to keep up with them. Their support is rough when necessary. Can take literal days or weeks trying to get through to someone in the right country/right team who actually understands the failure mode and is willing to take the issue seriously.
Réponse de l'équipe de Epicor Software
il y a 5 ans
Hello John, Thank you for your feedback about Epicor ERP. We're glad to hear the solution has been powerful for your business. We're sorry to hear you have experienced distant support. We would like to learn more about the issue you are experiencing so we can deliver a solution. Please send us an email to [email protected] with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced, and we look forward to resolving it. Sincerely, The Epicor Social Team
Great for Manufacturing Plants
Commentaires : The business problems we solved are more up-to-date inventory management system and the ability to make last-minute changes from customers without re-creating orders.
Avantages :
I like the flexibility to customize the software to fit your business. There are many features which can be incredibly useful. The fact that it is Windows-based is a plus fo our antiquated facility.
Inconvénients :
The one con I have about this software is the price. I like that we can find status updates in real-time on orders or inventory; however, to get this feature you have to pay even more money.
Réponse de l'équipe de Epicor Software
il y a 5 ans
Hi Dawn, thank you for your feedback about Epicor ERP. We're glad to hear the flexibility and ability to customize is so useful. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.
My opinion on Epicor ERP
Avantages :
I have been using this software for 5 years and have learned to use it correctly. I liked the approach of the software despite the fact that it was necessary to take new benchmarks but that is the goal of a new software! This very versatile product would be more suitable for a larger company than mine where I worked as a team but since COVID19, I have become a freelance.
Inconvénients :
This software package allowed me to personalize and optimize the management of my contacts. On the other hand, I was not able to make any changes easily because I had not taken the additional training module. Note that there are many security measures leaving the cancellation of certain aspects impossible for me.
Réponse de l'équipe de Epicor Software
il y a 4 ans
Hello David, thank you for your feedback on Epicor ERP. We are pleased to hear you find it versatile to use. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.
Do not buy this program!!!!!
Commentaires : My company thought we were moving up in the world. Our last system only did half what we needed and had a lot of bugs, but it was cheap. The sales team at Epicor really sold us on what this will do, told me I would not spend nearly as much time in the office and could be out running my company more. HA! I spend 3 times as much time in the office and still can't work this program half the time despite months of expensive training. And this program doesn't do half what the sales team said. We used to have hand written invoices we manually entered into QuickBooks. I would take that again over Epicor in a heartbeat. I don't even want my money back. I just want to convince my business partners to ditch this mistake! I wish I read more reviews. I have never reviewed ANYTHING online before but I had to for this.
Avantages :
Written for hardware stores. Sales people really do their job well.
Inconvénients :
I am not a hardware store. This program is a nightmare. If you make a mistake be prepared to spend hours fixing it. Epicor's own help pages have fixes that do not exist in the program. This program has been overwritten so many times it makes no sense to use. Not at all intuitive. Incredibly expensive monthly support for absolute garbage!
Incomplete Product
Commentaires : Data is missing in certain tables, but is there in the regular version. Overall there are many issues and it makes our jobs harder. Once everything starts running smoothly it could be a powerful tool.
Avantages :
The potential to be a great product is there.
Inconvénients :
It is still incomplete, we've filled out many help tickets since we switched to the kinetic interface
Not Easy to Use or Setup
Avantages :
you can control al you company with this software, from Sales to Shipments and billing, you can also control you shop floor (Manufacturing) know in what part of the process your finish goods are, inventory, wip, purchasing all your supply chain is cover with this software, very powerful tool.
Inconvénients :
Extremely difficult to setup, and not very user friendly, you have to open a lot of windows to get some information, MES tool is not very friendly user has to enter a lot of data manually if you want to control all your process, causing users not to feed the system correctly.
Great All Around Product
Commentaires : I've been using this system in some variation for 20 years. It has been great to see it develop into the great product we have today. Epicor seems to be committed to staying on the edge of emerging technology trends that can only help all of their customers.
Avantages :
Quote to cash navigation using the Open With functionality throughout the software, BPM wizards that allow you to do simple If\Then type triggers with no custom programming, BAQ functionality with subqueries, Education Courses, much easier path for version and patch updates
Inconvénients :
Application support desk for certain modules, debugging options for customization (compile) errors, training of some of support staff seems to be lacking. 50% of time I end up figuring out the issue myself and feeling like I'm teaching their staff.
Epicor for Manufacturing
Commentaires : The latest version of Epicor helps your company keep connected with the latest software capabilities.
Avantages :
Very Customizable. Uses industry standard .Net programming language and function. Hooks to SQL server.
Inconvénients :
Not geared for small operations. The cost of entry makes this product geared to Mid sized companies.
Réponse de l'équipe de Epicor Software
il y a 4 ans
Hi Max, thank you for your feedback about Epicor ERP. We're glad to hear you find the ease of customization beneficial. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about the program.
Epicor ERP - Inovative solution for running our manufacturing business into the future.
Commentaires : Have used Epicor since the start of 2010, been very reliable for us. The improvements is speed of the system over the last 8 years has been fantastic. Like the direction the software is moving and the abilities to get to the data and analysis easily and quickly with the software they provide. Great product.
Avantages :
Easy to use, Get training available, Always working to improve their product, Great support. Epicor continues to improve there software adding new features that customers are looking for, adding third party solutions to plug into their software. They are adding features before we are even ready to use them, being able to go more mobile, improving communication between users at our company. Great Product configurator, best I have seen!
Inconvénients :
Does cost a little more than we were hoping, but the ROI made it worthwhile doing. Moving away from crystal to SSRS was a little rough, but like the change once we were through it.
Epicor
Avantages :
We use a ton of customizations and personalization. The ability to do so is awesome!
Inconvénients :
We are a job shop, non-stock parts with many only being built once. Epicor 10 is more geared towards stock jobs and continued quantities
Réponse de l'équipe de Epicor Software
il y a 5 ans
Hi Daniel, thank you for your feedback about Epicor ERP. We're glad to hear the customization functionality is working well for you. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.
Great if you are a potential new customer, not so great after
Avantages :
We went from a manmade access system to this ERP system being our first. I enjoyed the easy click through menu options and ability to customize the forms to our liking. We have a unique business that would not fit an out of the box capability.
Inconvénients :
Reporting is not easy in this system. Almost everything has to be customizable and it created many years worth of problems trying to build this system without a strong support team. We have been trying for over a year to get our rep to give us pricing on licenses as we have grown and would like to expand in this area. We cannot get responses from the website support, our rep, or anything. Once you become a customer, you are abandoned, and left with very little support. this was not ideal as we developed how we wanted to use an ERP system and what the system could really do. We have spent 100s of thousands with other consulting companies to try to build the system, all while paying for the support and maintenance without any support.
EPICore EPR
Avantages :
Unlike some software where the beginning of the text is used for searching this software allows the user to use any part of the text for which your are searching.
Inconvénients :
Generated reports do not search the entire report unless starting again from page one. What this means is if the user finds the item searched for on page 520 the next search will start from page 520 unless the search box is closed and page one is clicked on to start the search.
Réponse de l'équipe de Epicor Software
il y a 5 ans
Hi James, thank you for your feedback about Epicor ERP. We're glad to hear the search function is working well for you. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program. Yours sincerely, The Epicor Social Media Team