---
description: Cigo : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cigo - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de livraison](/directory/31261/delivery-management/software) > [Cigo](/software/204166/cigo)

# Cigo

Canonical: https://fr.capterra.ca/software/204166/cigo

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> Cette plateforme web riche en fonctionnalités vous permet de répartir, d'optimiser, de signaler et de contrôler entièrement l'expérience de fin de parcours de vos clients.
> 
> Conclusion : 20 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Cigo?

Mobilier et déménagements, appareils électroménagers, pharmacies, épiceries, services, 3PL (Third-party Logistics), matériaux de construction et enlèvement d'encombrants.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **5.0/5** | 20 Avis |
| Simplicité | 4.8/5 | D'après l'ensemble des avis |
| Support client | 4.9/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.8/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Cigo
- **Pays**: Montréal, Canada
- **Fondé**: 2015

## Contexte commercial

- **À partir de**: 299,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, arabe, espagnol, français
- **Pays disponibles**: Allemagne, Arabie saoudite, Australie, Bulgarie, Canada, Espagne, Estonie, France, Grèce, Italie, Koweït, Lettonie, Pologne, Portugal, Qatar, Royaume-Uni, Suisse, Turquie, Émirats arabes unis, États-Unis

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Base de données de clients
- GPS
- Gestion client
- Gestion de la communication
- Gestion de la maintenance
- Gestion des commandes
- Gestion des conducteurs
- Gestion des employés
- Gestion des expéditions
- Gestion des expéditions
- Gestion des ordres de travail
- Gestion des stocks
- Impression d'étiquettes
- Mesure des performances
- Optimisation des itinéraires
- Planification
- Portail client
- Rapports et analyses
- Rapports et statistiques
- Real-Time Data
- Routage
- Saisie de signature mobile
- Suivi des expéditions
- Suivi des livraisons
- Suivi des statuts
- Suivi du conducteur en direct
- Third-Party Integrations
- Étiquettes d'expédition

## Intégrations (5 au total)

- Alice POS
- PioneerRx
- Shopify
- WooCommerce
- Zapier

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels de livraison](https://fr.capterra.ca/directory/31261/delivery-management/software)

## Catégories connexes

- [Logiciels pour transporteurs](https://fr.capterra.ca/directory/10046/courier/software)
- [Logiciels de planification d'itinéraire](https://fr.capterra.ca/directory/30944/route-planning/software)
- [Logiciels de gestion de flotte automobile](https://fr.capterra.ca/directory/20007/fleet-management/software)
- [Logiciels de gestion des transports](https://fr.capterra.ca/directory/30820/transportation-management/software)
- [Logiciels de livraison](https://fr.capterra.ca/directory/31261/delivery-management/software)

##  Logiciels similaires

1. [Elite EXTRA](https://fr.capterra.ca/software/131389/elite-extra) — 4.7/5 (356 reviews)
2. [Spoke](https://fr.capterra.ca/software/210604/Spoke) — 4.8/5 (105 reviews)
3. [Detrack](https://fr.capterra.ca/software/188592/detrack) — 4.7/5 (94 reviews)
4. [Track-POD](https://fr.capterra.ca/software/178880/track-pod) — 4.7/5 (140 reviews)
5. [OptimoRoute](https://fr.capterra.ca/software/161579/optimoroute) — 4.6/5 (248 reviews)

## Avis

### "No hesitation to recommend this last mile logistics tracking app to anyone looking for peace of mind for their deliveries" — 5.0/5

> **Jay** | *7 août 2024* | Restaurants | Taux de recommandation : 10.0/10
> 
> **Avantages**: We had an issue with another provider that would simply not send notifications, get the timezones randomly reset, and other small buggy problems that would affect our operations. Since switching to Cigo, we've had none of these headaches - from the seamless integration process, to the smooth daily operation, even our end users reached out to us to let us know how much they prefer the notifications they get with this app. 

Overall fantastic experience as a client, with an awesome intuitive UX/UI that left me with very few question, which when I did open tickets, got prompt responses from their staff. Highly recommended.
> 
> **Inconvénients**: It's like day and night coming from what seemed like the dinosaur age from the previous logistics software we were using. I can't really think of anything i don't like from Cigo other than they have so many impressive features that my smaller delivery operation does not really have a use for.

-----

### "CIGO REVIEW" — 5.0/5

> **Maza** | *5 juin 2025* | Vente au détail | Taux de recommandation : 9.0/10
> 
> **Avantages**: The company I work for we use Cigo on a daily, to collect all the invoices for our commercial credit clients. Real time delivery tracking, which is very important to our business. We need to track deliveries, our whole company uses cigo all across Canada.  In the financial department we need the proof of delivery's and it makes it vey easy to obtain.
> 
> **Inconvénients**: If you a big company then Cigo is fantastic, if your a small business i don't recommend it. Its only for the delivery not for order management.
> 
> I work for the largest retailer in furniture in Canada and Cigo makes things smooth sailing.  makes delivery tracking transparent, and customer friendly.

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### "The perfect partner for a courier company" — 5.0/5

> **Thomas** | *29 mai 2024* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10
> 
> **Avantages**: Its api set up is fluid and easy. The routing and use of the software intuitive. And its all backed by a world class customer service team. I can pickup my phone and within an hour have a solution. Most of the time they pick right up
> 
> **Inconvénients**: Better reporting on the drivers would be nice
> 
> Its has been an amazing journey. We have gone from a company foing 150k a year to one doing 3 million. It has scaled every step of the way\!

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### "Best pickup/delivery software on the market" — 5.0/5

> **Jose** | *5 juin 2024* | Logistique et chaîne d'approvisionnement | Taux de recommandation : 3.0/10
> 
> **Avantages**: \[sensitive content hidden\] made sure that we were set up for success\!
> 
> **Inconvénients**: Separate cost for optional services like “auto-split”.

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### "Route management optimization at its best" — 5.0/5

> **Justin** | *12 décembre 2023* | Produits alimentaires | Taux de recommandation : 10.0/10
> 
> **Avantages**: Ease of use, accuracy, and efficient routing. Couldn't be a better solution for delivery management. \[sensitive content hidden\] our account executive has been phenomenal with letting us know of advancements and taking time to ensure we get the most out of CIGO. Rare to see this level of engagement with a sales executive post-sales.
> 
> **Inconvénients**: Can't think of anything. They are transparent with their development roadmap, if you have questions they respond so fast. Been with CIGO for a few years so it has been great to see them implement and develop improvements.
> 
> If you are looking for route management look no further. The team is fantastic to deal with and their product is outstanding. Definitely worth the investment\!

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/204166/cigo)

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| en-AU | <https://www.capterra.com.au/software/204166/cigo> |
| en-CA | <https://www.capterra.ca/software/204166/cigo> |
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| es-DO | <https://www.capterra.do/software/204166/cigo> |
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| es-PE | <https://www.capterra.pe/software/204166/cigo> |
| fr | <https://www.capterra.fr/software/204166/cigo> |
| fr-BE | <https://fr.capterra.be/software/204166/cigo> |
| fr-CA | <https://fr.capterra.ca/software/204166/cigo> |
| fr-LU | <https://www.capterra.lu/software/204166/cigo> |
| it | <https://www.capterra.it/software/204166/cigo> |
| pt | <https://www.capterra.com.br/software/204166/cigo> |
| pt-PT | <https://www.capterra.pt/software/204166/cigo> |

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