--- description: Lightspeed eCommerce : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lightspeed eCommerce - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de commerce en ligne](/directory/3/ecommerce/software) > [Lightspeed eCommerce](/software/211850/lightspeed-ecommerce) # Lightspeed eCommerce Canonical: https://fr.capterra.ca/software/211850/lightspeed-ecommerce Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/211850/lightspeed-ecommerce?page=2) > Lightspeed eCommerce donne à votre boutique en ligne l'attrait qu'elle mérite grâce à un marketing intégré, des outils de référencement et un inventaire centralisé. > > Conclusion : 21 utilisateurs lui ont donné la note de **3.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Lightspeed eCommerce? Lightspeed eCommerce est conçu pour les commerces de détail qui souhaitent se concentrer sur la croissance de leur activité en ligne, proposer aux clients une expérience d'achat moderne et travailler plus efficacement. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.6/5** | 21 Avis | | Simplicité | 3.7/5 | D'après l'ensemble des avis | | Support client | 3.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Lightspeed - **Pays**: Montreal, Canada - **Fondé**: 2012 ## Contexte commercial - **À partir de**: 49,00 € - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français, italien, néerlandais - **Pays disponibles**: Allemagne, Australie, Autriche, Belgique, Canada, Danemark, Espagne, France, Irlande, Luxembourg, Malte, Norvège, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, Suisse, Tchéquie, États-Unis ## Fonctionnalités - API - Accès mobile - Alertes/Notifications - Caisse pour restaurants - Catalog Management - Comptes clients - Gestion SEO - Gestion de contenu - Gestion de l'e-commerce - Gestion de site web - Gestion des avis - Gestion des canaux - Gestion des commandes - Gestion des expéditions - Gestion des modèles - Gestion des promotions - Gestion des retours - Gestion des stocks - Intégration de place de marché électronique - Logiciels CRM (gestion de la relation client) - Marketing multicanal - Marketing par courriel - Panier d'achat - Rapports et statistiques - Suivi de l'inventaire - Suivi des commandes - Sécurité des données - Third-Party Integrations ## Intégrations (9 au total) - Homebase - Mailchimp - Perkville - Planday - SKU IQ - SkuVault Core - SwiftCount - TapMango - booxi Inc ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de commerce en ligne](https://fr.capterra.ca/directory/3/ecommerce/software) ## Catégories connexes - [Logiciels de commerce en ligne](https://fr.capterra.ca/directory/3/ecommerce/software) - [Logiciels e-commerce pour PME](https://fr.capterra.ca/directory/31259/small-business-ecommerce/software) - [Logiciels e-commerce multicanal](https://fr.capterra.ca/directory/31281/multi-channel-ecommerce/software) - [Logiciels de commande en ligne](https://fr.capterra.ca/directory/32698/online-ordering/software) - [Logiciels d'e-commerce headless](https://fr.capterra.ca/directory/32175/headless-ecommerce-platform/software) ## Logiciels similaires 1. [Adobe Commerce](https://fr.capterra.ca/software/83890/magento-commerce) — 4.3/5 (655 reviews) 2. [Shopify](https://fr.capterra.ca/software/83891/shopify) — 4.5/5 (6668 reviews) 3. [Squarespace](https://fr.capterra.ca/software/143461/squarespace) — 4.5/5 (3384 reviews) 4. [Wix](https://fr.capterra.ca/software/169007/wix) — 4.4/5 (10606 reviews) 5. [Square Online](https://fr.capterra.ca/software/199711/square-online) — 4.6/5 (327 reviews) ## Avis ### "Not the greatest but can have potential" — 3.0/5 > **Utilisateur vérifié** | *17 septembre 2025* | Marketing et publicité | Taux de recommandation : 4.0/10 > > **Avantages**: This product is easy to use shows money management progress can hold inventory in ne place website easy to set up > > **Inconvénients**: Online Payments can be tricky Customer support not easy to get ahold of Takes awhile for email support > > Not really the greatest but has some good points I can see it be a good thing for you depending what its for ----- ### "Lightspeed for retail stores" — 5.0/5 > **Rachael** | *3 décembre 2025* | Vente au détail | Taux de recommandation : 8.0/10 > > **Avantages**: I used Lightspeed for my pet store and grooming salon. It’s easy to process orders and handle inventory. > > **Inconvénients**: I had issues with connectivity and syncing inventory at times. It was also time consuming processing inventory expiration dates. > > I used lightspeed for my pet depot franchise in Temecula CA. It would have been nice to have a rep with lightspeed train me on the system. ----- ### "Accessibility and ease for a small business" — 4.0/5 > **Katia** | *29 mars 2021* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: When I was in the market for an Ecom platform for my retail business urgently since the pandemic closed our doors to the public, I was so pleased to find that Lightspeed offered great templates that could be customized and loaded for a great professional and appealing website in half the time it would have taken me to have one built and launched. I am happy to say we just celebrated our year anniversary and are very pleased with the ease and income it has generated so far. We are a longstanding family business since 1978 and creating an Ecom presence was something we were looking to expand with. Our clients constantly compliment our Website and even go as far as browse the pages and styles they like to then come by and try on their choices. Lightspeed Ecommerce perfectly complimented our Lightspeed POS system. > > **Inconvénients**: I had some small issues in regards to content loading and where the content would show up on the platform template but a quick call to support would resolve the matter and they even offered to walk me through the process so I could resolve the matter should it be needed in the future. > > I no longer feel like my retail business is "out of the loop". With eCommerce I can feel confident like any of my competitors and can be on the same comparing category. ----- ### "Lightspeed Wins Hands Down" — 5.0/5 > **Bryan** | *23 mars 2021* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: My client was looking for one POS solution for his two brick-and-mortar stores and an existing Ecommerce website. We looked at many companies and without reservation recommended Lightspeed. > > **Inconvénients**: None. We have not found anything we don't like about Lightspeed. > > I can't say enough about their support. Any questions I have are immediately taken care of. Their technical support team is knowledgeable, professional, and courteous. ----- ### "Long Time Lightspeed Customers" — 5.0/5 > **Ryan** | *16 décembre 2023* | Biens de consommation | Taux de recommandation : 0.0/10 > > **Avantages**: Its an online based eCommerce. Over the last 10 years it has been a satisfactory product however when initiating it it took awhile to implement effectively for a shoe store. > > **Inconvénients**: We have been lightspeed customers for 10 years. We are coming up on our renewal. We have been nothing short of harassed by Ariel our account manager to use their credit card processing system. We have been using lightspeed without Lightspeeds processor and all of a sudden we are now "required" to use their credit card processor or we will be penalized and a percentage of our sales would go to Lightspeed for not using their processor. This all came from our account manager. We contacted Lightspeed yesterday and informed by the billing department that is not necessarily true. We asked for a new account manager and they keep wanting to put us with the same account manager who gave us false information. All we want to do is sign up for another year and it seems very difficult to do so. I don't understand how 10 years of using their system and they are so easy to brush this off. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/211850/lightspeed-ecommerce?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/211850/lightspeed-ecommerce) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Données structurées