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En savoir plus sur MasterControl Manufacturing Excellence

Manufacturing Excellence est une solution qui permet de dématérialiser les dossiers de production et d'améliorer le contrôle des documents, la révision et les délais de validation.

En savoir plus sur MasterControl Manufacturing Excellence

Avantages :

It will be easy to integrate with our existing QMS system and user can easily build template.

Inconvénients :

There are some areas that are obviously not geared toward how modern clinical laboratories do document control, but as they get more and more clinical laboratory clients I suspect that will change.

MasterControl Manufacturing Excellence - Notes

Note moyenne

Simplicité d’utilisation
4,3
Service client
4,6
Fonctionnalités
4,3
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,5/ 10

MasterControl Manufacturing Excellence a reçu une note globale de 4,5 étoiles sur 5 d'après 144 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (144)

Greg
Greg
Senior Solutions Architect (É.-U.)
Utilisateur LinkedIn vérifié
Tabac, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Liggett Group MX Review

4,0 il y a 2 ans

Commentaires : It works well and optimistic of future improvements

Avantages :

ease of use with template builder and deployment within our manufacturing environment

Inconvénients :

integration still needs improvement in flexibility and features

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Produits pharmaceutiques, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

MasterControl Manufacturing Excellence (Mx) Embedded with Quality Throughout

5,0 il y a 12 mois

Commentaires : Overall, we have had a great experience with MasterControl Manufacturing Excellence. The product is easy to use, easy to validate, and allows us to make our manufacturing process digital. The support from MasterControl has also been top tier.

Avantages :

MasterControl's Mx solution is embedded with quality throughout the entire platform and process. Mx does not just document completion of executed steps during the manufacturing process. It allows you to easily configure defined parameters and what happens when entered values exceed these limits. The Review by Exception tool allows quality assurance reviewers to focus on specific key areas of the batch record rather than completing a line-by-line review due to these configurable controls. In addition, the product is integrated with the quality solutions of MasterControl, including documents, training, and quality events. For example, the system performs training checks to prevent users from working on a batch record if their training is not complete (there is an option for a supervisor override), and deviations can be launched and linked from the batch record with the quality event status clearly visible to batch reviewers. Lastly, we like how easy the software is to use; we are able to configure it ourselves without needing ongoing consultants.

Inconvénients :

There are some minor software limitations, for example you cannot correct or change a lot number after a batch record is created. There are also some features, such as global elements, that cannot be used in conjunction with other features, such as product families. Once you learn these limitations, you are able to develop workarounds for them.

Laura
Quality Assurance Specialist (É.-U.)
Produits pharmaceutiques, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

MasterControl Review

3,0 l’année dernière

Avantages :

The infocard feature that allows you to check previous history, status, revisions, upload attachments, and adding links to documents.

Inconvénients :

Constantly logs out of my account, frequently doesn't save or capture changes in collaboration workspace, frequently doesn't allow or there is an error when opening documents in collaboration, lag time to search for documents, occasionally will have to click "discard" or "replace" the infocard when revising documents in the collaboration workspace, and searching for document # and sometimes doesn't show up unless you click "expand search" to find the document.

Justin
Senior Manufacturing Engineer (É.-U.)
Appareils médicaux, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Excellent product and customer service

5,0 l’année dernière

Avantages :

MasterControl MES has provided my company with a great resource to make our entire process more lean. The savings we have had as a company just from moving away from paper records is worthwhile enough, but the modular nature and no-code simplicity of the interface has allowed us simplify all of our records in a way that was easy to implement. Also, the interface with our quality system was seamless and API integrations are something we are looking forward to putting in place. MasterControl is also constantly improving their software to provide more and more functionality to its end users and the customer service experience has been excellent

Inconvénients :

Integrating with regulatory, validation of templates, and some small lags are the main issues or services that we have not taken advantage of yet.

Janet
GMP Technical Writer II (É.-U.)
Produits pharmaceutiques, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

#MES G.O.A.T

4,0 l’année dernière

Avantages :

I find the Master Template Builder tool to be relatively easy to use. The interface is user-friendly and functionalities make sense.

Inconvénients :

For Master Template building, our team has found that some restrictions are difficult to find work-arounds for. For example, if an Operation level is configured to be 'Repeatable', if any calculated values are within that repeated Operation, those same values cannot be pulled to other parts of the record. This is limiting when data propagates throughout an entire record. I have trained the Builders to instruct 'transcribing values' from repeatable Operations to be able to be used later downstream.

Daniel
RA/QC (É.-U.)
Appareils médicaux, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

MasterControl - Digitize Your World

5,0 l’année dernière

Avantages :

Issuing batch records is extremely simple. Lot number control ensures numbers aren't skipped and the ability to filter records between various products is extremely useful. Mx Builder is user friendly and intuitive to use. Regex expressions allow you to define user inputs, decreasing entry errors.

Inconvénients :

Reporting and data analysis is a bit challenging. Insights is an improvement from Jreports, however, there is still quite a learning curve before the module becomes useful. More training and improvements to the speed/functionality of Insights would greatly improve the product.

Chad
Senior Manufacturing Associate (É.-U.)
Biotechnologie, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Review of MasterControl in MFG from builder/user perspective

5,0 l’année dernière

Commentaires : Overall MasterControl has been a huge success for our company. Standards of quality, tracibility and less deviations are all apparent with the implementation on MasterControl within our site.

Avantages :

I like the flexibility to build an electronic batch around our process. In the past I've seen process changes occur in order to facilitate lack of software configurability which is a concern. The flexibility of MasterControl eliminates that concern.

Inconvénients :

Fully integrating MasterControl with an established ERP such as SAP is a little more difficult than it first seemed. We have quite intricate batch records with a large amount of differing components. MasterControl has been open and helpful during this process, but there have been many bumps in the road.

Glenn
Senior eQuality System Analyst (É.-U.)
Biotechnologie, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Electronic Batch Record Review

5,0 l’année dernière

Avantages :

We use this product to maintain our production in our subsidiary, and not many other companies offer this feature.

Inconvénients :

The cost of licensure limits how many people can make and use the eBR.

Alla
Manager (É.-U.)
Production alimentaire, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

MasterControl Review

5,0 il y a 9 mois

Avantages :

I liked organization of documents the most.

Inconvénients :

I like the least is the lack of connectivity between records.

Rose
Business Process Owner (Irlande)
Biotechnologie, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Potential

4,0 il y a 9 mois

Avantages :

The adaptability of the platform. Development of workflows to suite end users. Continuous improvements with quarterly upgrades.

Inconvénients :

Cumbersome drafting of templates. Have no to configure each step

clark
QMS MANAGER (É.-U.)
Tabac, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Mx Review

4,0 l’année dernière

Avantages :

Ease of conffiguration and use of product

Inconvénients :

Lack of integration which is key in reducing the number of templates

Cory
Manufacturing and Training Compliance Supervisor (É.-U.)
Produits pharmaceutiques, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Manufacturing Excellence Review

4,0 l’année dernière

Commentaires : MasterControl has been a great help with implementation of MX. The initial sessions with the SMEs were very beneficial in helping us to gain a thorough understanding of the tool which allowed us to effectively use the tool once our initial implementation phase was finished. They are also excellent at listening to the input that we have given about added functionality and are continually improving the product.

Avantages :

It provides a digital format for documenting production activities. This allows for a reduction in human errors specifically in documentation, as well as the ability to easily collect and analyze data about the manufacturing process.

Inconvénients :

The largest friction point that we have with MX is a lack of customizability. Our process is very complex and we have found ourselves having to make multi-step workarounds in order to replicate our process.

Esdras
Quality (É.-U.)
Appareils médicaux, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Mckesson

4,0 l’année dernière

Commentaires : Great I like the functionality

Avantages :

Qms system integration with all modules.

Inconvénients :

Limits to eform with validation control.

Stephen
IT Manager (É.-U.)
Produits pharmaceutiques, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to build, easy to use, reduces errors

4,0 l’année dernière

Commentaires : The staff is great, the product is simple to use, but powerful. Would like to see more functionality as the product continues to grow.

Avantages :

The system is easy to understand, MBRs are easy to buildThe system is easy to use, production records are easily understoodHelp reduce errors by setting criteria on entries

Inconvénients :

With simplicity comes lack of functionality. Would love to see the system be able to interface with SCADA systems to control equipment, or historians more easily to pull data into the production record.

Kathlene
IT Project Manager (É.-U.)
Produits pharmaceutiques, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Expensive but worth it

5,0 l’année dernière

Commentaires : .

Avantages :

This product is ensuring equipment stays calibrated per schedule. This ensures compliance.

Inconvénients :

Ok, it’s expensive. But after the expense, it still delivers the ROI. So it’s worth it.

Patricia
SME production (É.-U.)
Appareils médicaux, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Manufacturing

4,0 l’année dernière

Avantages :

Just learning the building of it working on it now

Inconvénients :

Just learning and building it out to work for operators

Tracie
Sr. Manager of Quality (É.-U.)
Produits pharmaceutiques, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great for Startup

5,0 l’année dernière

Commentaires : Mx is a very versatile tool! We are using it not only for manufacturing batch records but also for raw material control records (to capture receiving, inspection, and disposition of raw materials) and have even begun to try using it to capture records for reagent and standards preparation.

Avantages :

We are a startup company and we did not have previously written batch records to integrate into Mx. We are building ours within the solution from the ground up. It is very simple and easy to build in the required controls as well as integrate with other solutions/modules within MasterControl such as Documents, Process, etc.

Inconvénients :

We have not currently encountered any issues or needs that are not met.

Kimberly
Quality Assurance Program Manager (É.-U.)
Produits pharmaceutiques, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Easy to Implement for Basic Production

5,0 l’année dernière

Commentaires : Easier than paper batch records and results in less user error.

Avantages :

Applicable to our processes, staff loved electronic paperwork.

Inconvénients :

Time to set up properly not fast enough for staff!

Ashley
Sr. Quality Systems Manager (É.-U.)
Appareils médicaux, 501–1 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Manufacturing is excellent

4,0 l’année dernière

Commentaires : Overall extremely positive experience! The team loves the ease of use!

Avantages :

Great easy to use template builder. Rollout was simple and easy for users to adopt!

Inconvénients :

Routing templates for approval by both internal teams and external customers is important.. with the ability to only route the pdf output on a workflow.. we have had to perform more change iterations due to limited builder liscensing.

Corneel
Qa officer (Belgique)
Cabinets médicaux, 11–50 employés
Temps d'utilisation du logiciel : Version d’essai gratuite
Source de l'avis

Really easy to use

4,0 il y a 9 mois

Avantages :

Its really easy to use. Very nice interface and also very promising future in this field

Inconvénients :

Sometimes the system is a bit slow in use. Our it department is working on it

Vanessa
MC SysAdmin (É.-U.)
Produits pharmaceutiques, 5 001–10 000 employés
Temps d'utilisation du logiciel : Version d’essai gratuite
Source de l'avis

Good

5,0 l’année dernière

Avantages :

Easy to use, user friendly. Paperless, efficient

Inconvénients :

Not really bad to share, unless basic user not needed.

Tarick
Senior Scientist (Canada)
Biotechnologie, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Mx

4,0 l’année dernière

Commentaires : For me as a new user, MX, once used a few times becomes user friendly.

Avantages :

It's ability to reduce paper usage and produce more user friendly protocols.

Inconvénients :

Learning about how to use it for me would be easier with more videos available to demonstrate how to use it.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Produits pharmaceutiques, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Go Paperless!

5,0 il y a 2 ans

Avantages :

The UI is very user friendly and intuitive

Inconvénients :

Lack of a dark mode feature, themes were recently removed and a dark mode would be nice and easier on the eyes for those accustomed to it

Mark
Senior Buyer (É.-U.)
Biotechnologie, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Document Revision History Control Software

5,0 il y a 2 ans

Commentaires : Overall Master Control has been great for our business.

Avantages :

I like that it is a great way to control documents and their revision history. Great collaboration tools for new documents.

Inconvénients :

Needs better reporting and searching abilities

Benazir
Business Development and Special Project Manager (É.-U.)
Biotechnologie, 2–10 employés
Temps d'utilisation du logiciel : Version d’essai gratuite
Source de l'avis

Great Variety of Needs in a bundle

3,0 l’année dernière

Avantages :

The interface is intuitive, ensuring a smooth user experience. Collaborative features enhance team efficiency.

Inconvénients :

Initial learning curve, but support team is helpful. Customization might be overwhelming for beginners.