---
description: Community SMS Marketing Platform : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Community SMS Marketing Platform - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de chat (clavardage)](/directory/30797/live-chat/software) > [Community SMS Marketing Platform](/software/219460/community)

# Community SMS Marketing Platform

Canonical: https://fr.capterra.ca/software/219460/community

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> Community est un canal de marketing par SMS qui connecte les entrepreneurs, les petites entreprises et les marques à leur public, le tout par SMS.
> 
> Conclusion : 29 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Community SMS Marketing Platform?

Artistes, créateurs, personnalités publiques, entrepreneurs, petites entreprises, entreprises multimédias, marques et grandes entreprises

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.8/5** | 29 Avis |
| Simplicité | 4.7/5 | D'après l'ensemble des avis |
| Support client | 4.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Community.com
- **Fondé**: 2018

## Contexte commercial

- **À partir de**: 199,00 $ US
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Autoresponders
- Ciblage du public
- Clavardage et messagerie
- Envoi de SMS en masse
- Gestion de la communication
- Gestion des contacts
- Géociblage
- Historique des clients
- Messagerie bidirectionnelle
- Messagerie client en temps réel
- Messagerie instantanée
- Messagerie planifiée
- Personnalisation de messages
- Planification des campagnes
- Planification des campagnes
- Rapports et analyses
- Réponses automatisées
- Stratégie de marque personnalisable
- Suivi de l'engagement
- Tableau de bord d'activités
- Third-Party Integrations

## Intégrations (8 au total)

- ActBlue
- Adobe Journey Optimizer
- Formstack Forms
- Salesforce Data Cloud
- Salesforce Marketing Cloud
- Salesforce Sales Cloud
- Shopify
- Zapier

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances

## Category

- [Logiciels de chat (clavardage)](https://fr.capterra.ca/directory/30797/live-chat/software)

## Catégories connexes

- [Logiciels de chat (clavardage)](https://fr.capterra.ca/directory/30797/live-chat/software)
- [Plateformes SMS marketing](https://fr.capterra.ca/directory/30842/sms-marketing/software)
- [Outils de relation client](https://fr.capterra.ca/directory/30906/customer-engagement/software)
- [Logiciels de marketing conversationnel](https://fr.capterra.ca/directory/31562/conversational-marketing-platform/software)

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2. [Birdeye](https://fr.capterra.ca/software/152997/birdeye) — 4.7/5 (702 reviews)
3. [Intercom](https://fr.capterra.ca/software/134347/intercom) — 4.5/5 (1131 reviews)
4. [charles](https://fr.capterra.ca/software/1012151/charles) — 4.4/5 (21 reviews)
5. [Quiq](https://fr.capterra.ca/software/166780/quiq-messaging) — 4.5/5 (37 reviews)

## Avis

### "Obsessed with community" — 5.0/5

> **Krista** | *5 mai 2021* | E-learning | Taux de recommandation : 10.0/10
> 
> **Avantages**: The unlimited text plan was what got me.
I’ve explored other texting platforms but wanted it to be a way to deeply connect with my audience. I found the plans to be very restrictive and not cost effective how I wanted to communicate regularly with my fairly large audience.
> 
> **Inconvénients**: I would love to see a way to track more analytics such as purchases. I am trying out the Shopify integration which may be the answer to this\! Otherwise I love the simplicity of all the features.
> 
> Community has been professsional, responsive Snd hands on with their service and support. It has been the most exciting and valuable piece I’ve added into my business in a long time and the engagement with my community is unmatched. I’m obsessed with this platform.

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### "More personal touch for clients" — 5.0/5

> **Jenna** | *24 mai 2021* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10
> 
> **Avantages**: It directly connects me to my client/consumer--- and they get the sense that I care on a more personal level. (PLUS--- they ALWAYS check their text)
> 
> **Inconvénients**: That it integrates my personal contact card with this platform  for people that already know me. (green bubbles vs iphone blue bubbles)
> 
> LOVE it so far. I was already able to create a "challenge" that got 31 new prospective clients to sign up via the app. So pleased\!

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### "No android app" — 5.0/5

> **Nekeyta** | *10 juin 2021* | Cosmétiques | Taux de recommandation : 5.0/10
> 
> **Avantages**: I liked the options to chat real time and they the contacts are categorized.
> 
> **Inconvénients**: No app for android devices. Which makes it less convenient than email for anyone who isn't an apple user
> 
> I was a little upset with my overall experience. Because I was Sol really heavily on all the reasons why I should sign up. All the features and all the things that would be beneficial to my business. But then I was not told that I didn't not have the option to have the app because I have an Android. I learned it the hard way when a client text me and I didn't respond and a timely fashion. The solution to just continue to check it makes it extremely unconvenient.

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### "Great Marketing Tool" — 5.0/5

> **Leonnette** | *25 avril 2021* | Divertissement | Taux de recommandation : 7.0/10
> 
> **Avantages**: I like that I can categorize the different ppl. I also love how I can communicate separately and collectively as well. I also love the analytics.
> 
> **Inconvénients**: That you can’t send a text to ppl first to invite them and let them opt in. I also think it should be a little cheaper for those just getting started and a person should be able to try free first thing see if it works for them.
> 
> I love the product and it is a good marketing tool for sure. I also love that the team is very responsive and they have someone to show you how to use the product.

-----

### "Connect to your community like never before" — 4.0/5

> **Kristin** | *10 juin 2021* | E-learning | Taux de recommandation : 10.0/10
> 
> **Avantages**: I love how easy it is to connect with my community in a meaningful way. Scheduling texts and relying to inquiries are so simple.
> 
> **Inconvénients**: There is no Android app and often the mobile site doesn't display properly so I find myself sending less texts than I would to which is frustrating.
> 
> I love being genuinely connected to my community\!

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/219460/community)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/219460/Community/> |
| en-AE | <https://www.capterra.ae/software/219460/community> |
| en-AU | <https://www.capterra.com.au/software/219460/community> |
| en-CA | <https://www.capterra.ca/software/219460/community> |
| en-GB | <https://www.capterra.co.uk/software/219460/community> |
| en-IE | <https://www.capterra.ie/software/219460/community> |
| en-IL | <https://www.capterra.co.il/software/219460/community> |
| en-IN | <https://www.capterra.in/software/219460/community> |
| en-NZ | <https://www.capterra.co.nz/software/219460/community> |
| en-SG | <https://www.capterra.com.sg/software/219460/community> |
| en-ZA | <https://www.capterra.co.za/software/219460/community> |
| fr | <https://www.capterra.fr/software/219460/community> |
| fr-BE | <https://fr.capterra.be/software/219460/community> |
| fr-CA | <https://fr.capterra.ca/software/219460/community> |
| fr-LU | <https://www.capterra.lu/software/219460/community> |

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