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En savoir plus sur Cvent Event Management

Une plateforme complète de marketing et de gestion d'événements qui gère l'ensemble du cycle de vie de l'événement (en personne et virtuel), du début à la fin.

En savoir plus sur Cvent Event Management

Avantages :

I really enjoy how it is able to integrate with other systems to enhance the capabilities or to leverage existing information instead of having to recreate everything.

Inconvénients :

I don't know if the issue was software-based, or due to admin error, however. I think part of the problem is that the system can be complicated in setting up, and needs expertise to fully leverage.

Cvent Event Management - Notes

Note moyenne

Simplicité d’utilisation
4,1
Service client
4,5
Fonctionnalités
4,3
Rapport qualité-prix
4,1

Probabilité de recommander le produit

8,4/ 10

Cvent Event Management a reçu une note globale de 4,5 étoiles sur 5 d'après 968 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (968)

Brianne
Assistant Director
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

One-Stop for Event Management and Registration Needs

5,0 il y a 3 ans
Sous-titres en français disponibles pour la vidéo
Pascal
Emea event manager (France)
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Une solution daté et extremement cher. A fuir !

1,0 il y a 2 ans

Commentaires : Ce produit est a fuir! Le support sur la zone Europe est tres aléatoire. Ils sont tres forts pour vendre la solution et une vraie catastrophe pour vous aider !

Avantages :

Cette solution est connu sur le marché américain et sans doute pensé pour ce marché uniquement.

Inconvénients :

L'interface de gestion est completement à revoir. Elle est daté et anti pratique. La gestion multi langue est tres mal supporté. Effectuer une mise en page et tester le résultat vous demandera plus que du temps...

Eldon
Eldon
Event Coordinator (É.-U.)
Utilisateur LinkedIn vérifié
Enseignement supérieur, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

An Event Management Must!

4,0 il y a 10 mois

Avantages :

The software is feature-rich from the planning stages of an event through to the execution. WYSIWYG site development, conditional logic in emails and easy-to-develop registration process make planning easy. OnArrival and Attendee Hub make the constituent experience seamless and positive.

Inconvénients :

The libraries available to store your event documents and graphics need an update for ease-of-use.

Julia
Association Coordinator (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Cvent Event Management is the best event management software!

5,0 il y a 10 mois

Commentaires : Our experience with Cvent is among the best relationships I've ever had with a vendor. The customer service is exceptional. They anticipate our needs and have solutions read for us. We speak to our account manager quarterly and our customer support every other month.

Avantages :

We use Cvent Event Management to manage our events and membership database. We use Cvent for event set-up, registration, speaker management, sponsor and exhibitor interaction, attendee engagement, and feedback afterward. Cvent has streamlined our processes, allowing a small staff to concentrate on other activities related to our conferences and providing a better experience for our attendees.

Inconvénients :

The learning curve was steep. Once we were familiar with it, we could quickly set up events. The products that are still being updated, like Abstract Management, are not as user-friendly as the updated products.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Cvent Event Education Services

3,0 l’année dernière

Avantages :

Great software program for educational services learning how to manage events and the proper documents needed (i.e., RFP).

Inconvénients :

There are no instructions or examples on how to accurately and properly fill out certain documents and forms, such as a request for proposal form.

Jenn
Director of Professional Development (É.-U.)
Enseignement supérieur, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Director of Professional Development

5,0 il y a 4 mois

Commentaires : Having worked with Cvent extensively over the years, I can confidently say it has been a reliable and robust platform. The customer service team stands out for their responsiveness, and my overall experience has been consistently positive.

Avantages :

Cvent Event Management offers a comprehensive solution that streamlines the entire event planning process. The platform seamlessly integrates essential features including event setup, speaker coordination, and attendee registration management. Event organizers can easily handle sponsor and exhibitor interactions, coordinate sessions, and foster participant engagement through interactive tools. Built-in feedback surveys help measure event success and gather valuable insights. A standout feature is the platform's user-friendly website builder and mobile app creation tools, which enhance the event experience while requiring minimal technical expertise.

Inconvénients :

Cvent, while powerful, comes with a significant cost investment, making it most cost-effective for our larger-scale events. The platform's training resources are somewhat restrictive – comprehensive learning opportunities are primarily available through the annual Cvent CONNECT conference or in the Community webinars. This limitation can impact new users' ability to fully utilize the platform's capabilities.

Mary Ann
Event Coordinator (É.-U.)
Banque, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Cvent Event Management - Mary Ann Hall

5,0 il y a 11 mois

Commentaires : Once I read and understand the program, its easy with tutorials and articles in the help section to figure out what I want to do step by step. If those do not work there is an excellent customer service to assist.

Avantages :

The ease of use, the valuable data that it compiles, and the ease for the attendees.

Inconvénients :

I dont think there isnt anything I do not like about the Event Management.

Alternatives envisagées : Salesforce Sales Cloud

Pourquoi passer à Cvent Event Management : Ease of use, the data the program can provide, and the flexability of advancing events in the program.

Carlos
Senior Client Services Executive (R.-U.)
Événementiel, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Feedback

4,0 l’année dernière

Commentaires : It has been a learning curve but we are getting to the point where we are perfectionist and targeting more does issues we are getting but everything else is fabulous

Avantages :

I really like the bespoke building of events / tayloring

Inconvénients :

VAT issues sometimes when amending transactions the VAT option disappears

Alternatives envisagées : Bizzabo et Swapcard

Pourquoi passer à Cvent Event Management : Pending approvals and more customised experiences

Alyson
Registration Specialist (É.-U.)
Recherche, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Cvent is Wonderful

5,0 il y a 6 mois

Commentaires : Great! I love [sensitive content hidden]. Always happy and super helpful.

Avantages :

Their Customer Service product knowledge.

Inconvénients :

It can be difficult to search through the vast Knowledge Base

Alisa
Events Manager (É.-U.)
E-learning, 201–500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Gets the job done!

5,0 il y a 10 mois

Avantages :

User-friendly and customizable. Also the customer support.

Inconvénients :

n/a I haven't had any issues that would cause me to write any cons.

Cate
Director of Constituent Relations (É.-U.)
Événementiel, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to Use; professional

5,0 l’année dernière

Commentaires : I have absolutely loved working with Cvent and have been a loyal customer for a decade. I highly recommend Cvent Event Management!

Avantages :

The Cvent Event Management Platform is so easy to use! The team at Cvent sets you up for success, training you and your team to build your own registration systems and event emails. This allows you to have full, customizable control of the product and create a seamless and branded experience for your users.

Inconvénients :

The cost is a bit higher than some other platforms, particularly if you only have limited use for the system.

Soo
Managing Director (É.-U.)
Transport routier/ferroviaire, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Amazing all in one program

5,0 l’année dernière

Avantages :

i love the ability to manage all aspects of the event through one cloud based software

Inconvénients :

lag times or when there is a system issue but its not often

Alternatives envisagées : Splash

Pourquoi passer à Cvent Event Management : price and options were not the same as what we wanted

Parul
Event Technology Coordinator (R.-U.)
Conseil en gestion, 501–1 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Efficient and Comprehensive Event Management"

5,0 il y a 5 mois

Commentaires : My overall experience with Cvent Event Management has been very positive. The platform is user-friendly, offers comprehensive features, and integrates well with other tools. It has streamlined our event planning process and provided valuable insights, making it easier to manage and execute successful events.

Avantages :

Excellent customer service and extensive help resources. Good integration capabilities, it seamlessly connects with other software and platforms. Suitable for events of all sizes, from small meetings to large conferences.

Inconvénients :

May require significant time to fully understand all features.

Chelsea
Senior Congress Coordinator (É.-U.)
Cabinets médicaux, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A Cvent Platform review

5,0 il y a 5 mois

Commentaires : I have been using Cvent since 2014 and can say that I have had a great experience over the past 10 years and have seen so many new updates and features rolled out that make me excited to see what they can offer in the future, as well.

Avantages :

I like having the ability to execute an event from its inception all the way through execution and post-event using all of the Cvent platform whether it be via the Event Management platform, the mobile app, and onsite management.

Inconvénients :

The only con I would say is there is a limit to how customized you can make things at a certain point.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Conseil en gestion, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Streamlines registrations of all sizes

4,0 l’année dernière

Avantages :

Whether we're hosting an event for 5 or 5,000 cvent registration helps us streamline our registration process and turn a manual or complex process with ease. We can then do post-reg reports, follow-ups and cross-event attendance analytics with ease.

Inconvénients :

Sometimes the need to create custom fields or the understanding of how to 'register on behalf of someone'. The one thing I think we dislike the most is if during set up you create a mandatory checkbox question (i.e. agree to our Terms and Conditions) you can't just edit the text if you find a typo, you have to delete it and start over.

Ngozi
AG Director Arts and Craft Department (R.-U.)
Art/artisanat, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Cvent Event Management Review by N.Akande

4,0 il y a 4 mois

Avantages :

Cvent Event Management centralize scheduling of hybrid, virtual and in-person events in one place.

Inconvénients :

It only support online registration due to lack of offline access.

Billie
Meeting Associate (R.-U.)
Produits pharmaceutiques, 10 000+ employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Cvent works with you

5,0 l’année dernière

Avantages :

Cvent Event Management works with you from the start to the end of your event, allowing you to have a good working picture of even the largest-scale events. The ease of use of Cvent features makes it a stress-free tool, which I know I can rely upon through my work.

Inconvénients :

Some of the features have become a little outdated, however Cvent is constantly working to update features, and they really listen to their customers about what is important to them.

Réponse de l'équipe de Cvent

l’année dernière

Thanks for the feedback Billie! We are very active with our customers over at the Cvent Community and we also have a product release email notification called Product News. You can simply subscribe and we will keep you informed about every bi-weekly release we do. If you'd like to let me know what features seem outdated, I would be happy to pass that along to our product team!

Steven
Systems Administrator (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Review

4,0 l’année dernière

Avantages :

Registration is pretty easy to set up. I wish there was a more linear path for creating an event or a checklist to use for some of the different parts.

Inconvénients :

Cost and ease of customization. It seems that you may need some coding experience to really get the most out of building the registration site and the attendee site and app are even more limited.

Vivian
Website Coordinator (É.-U.)
Événementiel, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

A great solution for all your event management needs

4,0 il y a 4 mois

Avantages :

I like that Cvent Event Management has an amazing customer support service and that they provide all the tools I need for efficiently and securely managing my company's events.

Inconvénients :

I think there could be improvements in terms of website and registration design and customizability.

Manmadharaj
Assistant manager (Inde)
Produits pharmaceutiques, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Cvent cares you event!!!

5,0 il y a 9 mois

Avantages :

Web registration, payment set up, reporting, attendee hub

Inconvénients :

I don't think I have anything specific to event management. It works the way we expect.

Liz
Director of Marketing and Events (É.-U.)
Événementiel, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Solid Product But Deceptive Sales Tactics

4,0 l’année dernière

Avantages :

Cvent offers a robust event management platform, complemented by an efficient abstract management system. The suite is enriched with extensive training resources, facilitating seamless deployment of event websites and meeting applications.

Inconvénients :

We recently encountered a significant issue with Cvent. Despite upgrading our services, we were inaccurately charged for onsite equipment and additional items we no longer utilize. Efforts to resolve this through the sales representative have been ongoing for months, with little progress. Upon reviewing past communications, it's evident that the charges contradict the terms discussed during our upgrade. The response from the current sales representative, attributing the error to a predecessor and offering a credit conditional on a three-year renewal, is disappointing and unprofessional. This approach has unfortunately tarnished our long-standing relationship with Cvent.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Production audiovisuelle, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great tool for event management

5,0 il y a 10 mois

Avantages :

It is a great tool for the overall event management process

Inconvénients :

Some of the email functions are very limited. Once you select an audience for an email you cannot update it

Karen
Event Marketing Manager (Canada)
Comptabilité, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Cvent ideal for multiday virtual conference

5,0 l’année dernière

Commentaires : -Cvent has by far the best customer support from account managers to their 24/7 online customer support

Avantages :

-easy to host mulitple sessions-easy to build website and attendee hub

Inconvénients :

-there is not a direct integration into Hubspot

Sierra
Event Registration Coordinator (É.-U.)
Services d'information, 10 000+ employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

CVENT Reviw

4,0 il y a 9 mois

Commentaires : Overall, I enjoy CVENT. I believe it is a solid event tool that I would recommend to others.

Avantages :

I enjoy how customizable everything is and how there is a process for everything.

Inconvénients :

Cvent community is never up to date. If we have questions, we have to message our cvent contact.

Ginger
Director (É.-U.)
Gestion de l'enseignement, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

One-Stop-Shop for Events

4,0 l’année dernière

Avantages :

The platform is easy to use for the smallest or largest of events. You can capture all of the information needed to have a successful event.

Inconvénients :

It can be difficult to understand the language being used often researching features to better understand the set-up. The language isn't as intuitive as I would like.

Pierre
Events (É.-U.)
Compagnies aériennes/Aéronautique, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great product for event planner

5,0 il y a 2 ans

Avantages :

Cvent is a great platform to source your venue and create your event, registration. Also the integration it provides with AttendeeHub and/or onArrival is key when planning events.

Inconvénients :

While the backend tool is easy to use and user friendly, I would love to see a more mobile version of the backend.