---
description: DealerPeak CRM Center : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: DealerPeak CRM Center - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels pour concessionnaires automobiles](/directory/20005/auto-dealer/software) > [DealerPeak CRM Center](/software/29669/dealerpeak-crm-center)

# DealerPeak CRM Center

Canonical: https://fr.capterra.ca/software/29669/dealerpeak-crm-center

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> L'éditeur aide les concessionnaires à prospérer à l'ère du numérique en leur fournissant la technologie dont ils ont besoin pour servir leurs clients avec efficacité.
> 
> Conclusion : 11 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise DealerPeak CRM Center?

Les solutions de DealerPeak sont uniques, fournissant à la fois des services de CRM et de sites web sur une plateforme technologique unifiée pour les sites, marques et sites web mono- ou multirevendeurs.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.5/5** | 11 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.5/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: DealerPeak

## Contexte commercial

- **À partir de**: 995,00 $ US
- **Public cible**: 11–50, 51–200, 201–500
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Canada, Porto Rico, États-Unis, îles Vierges américaines

##  Fonctionnalités

- Accès mobile
- Base de données de clients
- Base de données de contacts
- Devis
- Gestion des contacts
- Gestion des courriels
- Gestion des documents
- Gestion des espaces de vente
- Gestion des flux de travail
- Gestion des leads
- Gestion des stocks
- Gestion des tâches
- Gestion du financement
- Gestion du pipeline de ventes
- Importation et exportation de données
- Pour les concessionnaires automobiles
- Rapports et analyses
- Saisie de leads
- Service clientèle
- Stockage de documents
- Suivi de location
- Suivi des interactions
- Tableau de bord d'activités

## Intégrations (6 au total)

- Autosoft DMS
- CDK Global
- DealerBuilt
- Dealertrack DMS
- VUE DMS
- vAutoStock

## Ressources d'aide

- Service client/courriel
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels pour concessionnaires automobiles](https://fr.capterra.ca/directory/20005/auto-dealer/software)

## Catégories connexes

- [Logiciels pour concessionnaires automobiles](https://fr.capterra.ca/directory/20005/auto-dealer/software)
- [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software)

##  Logiciels similaires

1. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews)
2. [HubSpot CRM](https://fr.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4453 reviews)
3. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
4. [Bigin by Zoho CRM](https://fr.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (725 reviews)
5. [Kylas Sales CRM](https://fr.capterra.ca/software/210630/kylas) — 4.8/5 (573 reviews)

## Avis

### "Great Tech Service\!" — 5.0/5

> **Martin** | *31 août 2021* | Automobile | Taux de recommandation : 10.0/10
> 
> **Avantages**: Easy to navigate menu for all involved with daily
> 
> **Inconvénients**: Been pretty solid for us.  Hard to find faults
> 
> Who to spend money with in advertising.....easy to see results

-----

### "Woody's review" — 5.0/5

> **Paul** | *21 juillet 2021* | Automobile | Taux de recommandation : 10.0/10
> 
> **Avantages**: definitely the texting features and the product is not only easy to use but easy to train new employees as well on it
> 
> **Inconvénients**: it duplicates overdue tasks over and over
> 
> follow up and contacting the customer's more frequently plus the auto pilots are customizable. Also during the pandemic being able to send weekly email campaign's to our customer base has been priceless

-----

### "Horrible Support & Behind The Time" — 1.0/5

> **Allison** | *6 mars 2019* | Automobile | Taux de recommandation : 0.0/10
> 
> **Avantages**: The dashboard is easy to navigate and most employees can learn the back end fairly quickly.
> 
> **Inconvénients**: The CRM is not innovative with its templates, reporting, mobile app and much more. It seems the software has not changed much, if at all in many years, making them low on the totem pole for the most technologically advanced CRM software. Not to mention the support and account managers are terrible. They are not helpful and make simple tasks a hassle and try to get as much money out of you as possible to get it done.
> 
> We cancelled with DealerPeak and the whole process was enough to give this negative review and tell EVERYONE we know in the industry to steer clear of this software, especially when there are so many better options out there with a similar price tag, not to mention, less headaches\!

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### "Lustine CDJR General Manager Review" — 5.0/5

> **Matthew** | *24 juillet 2021* | Automobile | Taux de recommandation : 10.0/10
> 
> **Avantages**: The ability to text sms. from the App and desktop, as well as send videos through the APP provides a great advantage for the time being.
> 
> **Inconvénients**: The software is great. I would like the ability to record one video I can send to customers I designate vs. having to record a new video for every customer every time.
> 
> Experience has been great. Training has been solid. Responsiveness stellar.

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### "Love it\!" — 5.0/5

> **Amber** | *23 juillet 2021* | Automobile | Taux de recommandation : 10.0/10
> 
> **Avantages**: EASY TO USE AND SUPPORT TEAM IS AMAZING\!
> 
> **Inconvénients**: There is a lot to learn at first, but once you get the hang of it; it is really easy\!

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/29669/dealerpeak-crm-center)

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