--- description: Tourwriter : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Tourwriter - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour tour opérateurs](/directory/20033/tour-operator/software) > [Tourwriter](/software/39473/tourwriter) # Tourwriter Canonical: https://fr.capterra.ca/software/39473/tourwriter Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/39473/tourwriter?page=2) > Logiciel de création d'itinéraires fiable, puissant et multifonctionnel, conçu sur mesure pour les organisateurs de voyage. > > Conclusion : 41 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Tourwriter? Tour-opérateurs et agences réceptives (DMC) qui vendent des voyages personnalisés et se spécialisent dans des marchés de niche. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 41 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Tourwriter - **Fondé**: 2004 ## Contexte commercial - **À partir de**: 149,00 $ US - **Public cible**: 2–10, 11–50 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur) - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Anguilla, Argentine, Aruba, Australie, Autriche, Bahamas, Barbade, Belgique, Bermudes, Bolivie, Brésil, Bulgarie, Bélize, Canada, Chili et 110 de plus ## Fonctionnalités - Création d'itinéraires - Création de packages - Devis - Gestion des clients - Gestion des fournisseurs - Gestion des prix - Gestion des réservations - Gestion des réservations - Intégration comptable - Logiciels CRM (gestion de la relation client) - Paiements électroniques - Rapports et analyses - Rapports et statistiques - Réservation en ligne - Système central de réservation - Traitement des paiements ## Intégrations (5 au total) - Google Maps - Stripe - Vamoos Travel App - Xero - Zoho Analytics ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels pour tour opérateurs](https://fr.capterra.ca/directory/20033/tour-operator/software) ## Catégories connexes - [Logiciels pour tour opérateurs](https://fr.capterra.ca/directory/20033/tour-operator/software) - [Logiciels pour agences de voyages](https://fr.capterra.ca/directory/20034/travel-agency/software) ## Logiciels similaires 1. [Toogo](https://fr.capterra.ca/software/160230/toogo) — 4.8/5 (40 reviews) 2. [WeTravel](https://fr.capterra.ca/software/163474/wetravel) — 4.8/5 (524 reviews) 3. [Perk](https://fr.capterra.ca/software/171040/travelperk) — 4.7/5 (421 reviews) 4. [Odys](https://fr.capterra.ca/software/1064342/odys) — 5.0/5 (6 reviews) 5. [Ezus](https://fr.capterra.ca/software/190113/esus) — 4.7/5 (60 reviews) ## Avis ### "A fast way of building personalized itineraries" — 5.0/5 > **Angela** | *27 novembre 2025* | Loisirs, voyage et tourisme | Taux de recommandation : 10.0/10 > > **Avantages**: With Tourwriter managing the details, we respond faster and deliver richer, personalized trips. We’re now able to provide an answer to every lead within 24 hours. Being quick is important. Tourwriter makes searching through suppliers and products very quick and easy, freeing our team to focus on tailoring the exact itinerary for each client. Recommended for bespoke operators looking to scale without losing personal touch. > > **Inconvénients**: Sometimes some much-needed upgrades take a while to get launched, but the platform where users can leave direct feedback to the TW team is very useful. ----- ### "Tourwrite - game changer for Fantastica Italia" — 5.0/5 > **MariaLaura** | *14 novembre 2024* | Loisirs, voyage et tourisme | Taux de recommandation : 10.0/10 > > **Avantages**: Easiness of use speed in creating the proposals and inputting the data in the software look of the proposals > > **Inconvénients**: There is really not a thing I don't like about Tourwriter but if I had to pick one, I'd like the ability to customize more the look of the itinerary template. > > Tourwriter has been a game-changer for our growing travel agency. The software’s ease of use and powerful features have helped us work more efficiently and enhance our brand. Overall, Tourwriter has been instrumental in streamlining our operations and supporting our growth. ----- ### "Terrible - More hassle than its worth" — 1.0/5 > **Luke** | *13 septembre 2019* | Loisirs, voyage et tourisme | Taux de recommandation : 0.0/10 > > **Avantages**: It works after many many many hours of implementation. I'm talking 12 months + > > **Inconvénients**: The product knowledge of the implementation team is terrible. It has taken us over 12 months to try and get the implementation complete and we were always timely in getting our tasks completed. The problem stems from an itinerary template we signed up for as one of their standard available simply did not work. Then they would not read emails or action them until weeks later this took almost 3 months to get something that should have been pretty much ready off the shelf. Then their allocation system did not work, once again delayed by implementation team not reading and actioning emails we sent noting the errors. Then the API would not send all the data they said it would. Once again no response or action to issues that were raised for months until they finally pulled their finger out and talked through the issues with us and finally they tested it and then they see that it doesnt work the way they say it was meant to and they finally make changes. When they decide to action some changes it can happen quickly but thats once things have been escalated almost as high as they can go. The entire system is better off as a result of our stuggles because quite simply many aspects simply did not work in a way that was logical to even a very small tour operator such as ourselves. > > Terrible. I cant believe i'm still trying to deal with them but once you've invested as much time and personal hours as we have its hard to go back. Don't make the same mistake we did and cut your loses before you even start. Find another system. ----- ### "Great product, great team." — 5.0/5 > **Josephine** | *1 décembre 2025* | Loisirs, voyage et tourisme | Taux de recommandation : 10.0/10 > > **Avantages**: Allows us to keep all our info in one place and create beautiful custom itineraries faster and more easily. Flexible and user friendly. > > **Inconvénients**: Hard to undo if you make a mistake or delete something by accident - history is not stored (minor issue) > > Love Tourwriter and especially love that the team listens to their customers and provides regular updates that make us say "yay" instead "oh gosh what changed now". ----- ### "My favorite software for travel design" — 5.0/5 > **Mauricio** | *10 avril 2024* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Availability of the sales team, support team, implementation was very easy\! > > **Inconvénients**: Maybe at first the system did not have too many colors, it was only gray, black, white tones. > > I have been working with them about 6 years ago and Tour Writer has simplified my daily tasks designing itineraries, best thing is that they keep updating and improving the system to users, they also listen to our suggestions. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/39473/tourwriter?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/39473/tourwriter) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées