15 ans à aider les entreprises canadiennes
à choisir le meilleur logiciel

En savoir plus sur authorize.net

Services de passerelle de paiement IP permettant aux marchands d'autoriser, de mettre en place et de gérer les cartes de crédit ou les chèques électroniques.

En savoir plus sur authorize.net

Avantages :

This suite of features is essential for the day to day running of our business. Vastly improved customer support.

Inconvénients :

There is no text to pay feature. Right now we can only email invoices.

authorize.net - Notes

Note moyenne

Simplicité d’utilisation
4,3
Service client
4,3
Fonctionnalités
4,4
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,1/10

authorize.net a reçu une note globale de 4,5 étoiles sur 5 d'après 181 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (181)

Moïse
Managing Director (Congo-Kinshasa)
Cosmétiques, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Authorize.Net est fabuleux

5,0 il y a 11 mois

Avantages :

Depuis que j'utilise ce logiciel je n'ai pas rencontré de problème car ça me facilite tellement les démarches pour paiement en tout cas c'est génial

Inconvénients :

C'est joli vôtre conception et vous devez apporter plus d'amélioration dans le logiciel pour une meilleure expérience

Martin
Managing Director (Congo-Kinshasa)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Authorize.Net le meilleur

5,0 l’année dernière

Avantages :

J'ai beaucoup aimé le système anti-fraude et ça m'a permis de me concentrer sur mon travail normal et la carte à jour qui est fabuleuse, bravo à vous

Inconvénients :

Le système de paiement local pour certains qui ne maîtrise pas trop le paiement en ligne

Nipon
Nipon
Executive Director (Bangladesh)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

They are still providing the best card processing services for websites & online shops!

5,0 il y a 2 ans

Commentaires : Great! I call them the universal card processor for almost every sort of business

Avantages :

You might not hear a lot about them these days but actually they are the biggest network of merchant account provider processing card payments for almost every type of businesses since the beginning of e-commerce. They offer plan for high risk business sectors too and process cards in a lot of currencies. Plug-ins available for almost every platform out there and clear payments to bank daily.

Inconvénients :

I found there interface little tricky and needed expert’s help to integrate with my e-commerce site.

Joseph
CTO (É.-U.)
Vente en gros, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

THE Standard in the industry of processing

5,0 il y a 2 semaines Nouveau

Commentaires : It was easy to start and requires no maintenance to continue running.

Avantages :

Authorize has been the easiest to use with no changes. They pass the test of time.

Inconvénients :

No cons whatsoever. They are flawless in operation.

Josh
Josh
Managing Member (É.-U.)
Utilisateur LinkedIn vérifié
E-learning, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Slow Payments, Convoluted Explanations for Account Use

3,0 il y a 3 ans

Commentaires : Overall, Authorize.net has some benefits like customer trust and fraud prevention and if you are good at code, it might be great for you. Otherwise it seems a little outdated and complicated to set up and use beyond their automated features.

Avantages :

I do like that Authorize.net is pretty widespread in its use, and that I feel I can implement it in a variety of mediums including SuiteDash CRM and Payments, my website, etc. It is rather versatile in that sense and allows for customization or more simplicity if needed.

Inconvénients :

If you are doing anything beyond setting up Authorize.net with them directly and having them manage your processor, it is really difficult to figure out what to do and what you need. Customer service is great, but I prefer to just get things done on my own without multiple phone calls to set things up. Payments come slowly and it just overall feels really outdated for me.

Tammy
FOH Manager (Canada)
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

This system is Ok

4,0 le mois dernier Nouveau

Avantages :

That you can go in and search specifically by name on someone who has paid

Inconvénients :

It was confusing once we were switching over companies. We cancelled and they are still charging us for it

Joe
Marketer (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

A Bit Dated, But Functional

4,0 il y a 3 ans

Commentaires : Overall, positive experience. Had one day where the servers went down and were unable to take payment for a couple hours. Other than that, zero outages or complaints.

Avantages :

We've had very little problems with fraudulent payment attempts. Security settings are quite customizable and ease of setup is good.

Inconvénients :

The interface is a little outdated. Other processors like Square and Stripe feel more sleek and modern, more navigable.

Francesca
ICT Director (É.-U.)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The Unshouting but Effective Payment Platform

5,0 il y a 2 semaines Nouveau

Commentaires : It has been an awesome experience more so due to its accurate fraud prevention feature that never fails at detecting any fraudulent activity coupled with the electronic payments which are quite fast. Besides, it integrated very easily with our company system.

Avantages :

It is very easy to implement and has a perfect reporting interface

Inconvénients :

The only issue it the pricing which may not favor every user

Falak
Network Administrator (Canada)
Internet, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Very Convenient payment processing for customers and merchants

5,0 il y a 2 mois Nouveau

Avantages :

Payment processing is very streamlined as it is very easy for customers and merchants to manage payments and it sync very well with different accounting softwares

Inconvénients :

The Payment processing time is very long I think. It takes some time to post the payment, but this sometimes depends on banks as well.

Tanveer
Human Resource Manager (É.-U.)
Gestion de l'enseignement, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

authorize.net Works Efficiently Because It Is Reliable

5,0 il y a 4 semaines Nouveau

Avantages :

For Efficient Payment Processing, authorize.net Is Highly Effective and Accurate to Use. It has a great customer support team.

Inconvénients :

I like the efficiency of authorize.net. authorize.net has been brilliant.

Valentina
Finance Manager (É.-U.)
Hôpitaux et soins de santé, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

authorize.net Is a Powerful, Essential and Reliable Tool

5,0 il y a 3 semaines Nouveau

Avantages :

I like the effcetive features of authorize.net. authorize.net has been meeting our needs due to its reliability.

Inconvénients :

authorize.net has powerful features. It has been so amazing to use authorize.net.

Bradley
Marketing Director (Canada)
Automobile, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great compliance tool for pro users...

4,0 il y a 3 mois

Avantages :

Ease of setup and integration with existing web platforms.

Inconvénients :

Customer support was a tad lacking. Took far too long to get answers to generic questions.

Candice
Senior Office Administrator (É.-U.)
Construction, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

The most affordable payment processing option out there!

5,0 il y a 12 mois

Avantages :

The fees are a fraction of some competitors, but the software works seamlessly

Inconvénients :

I can't think of anything I dislike. It really is awesome software.

Corinne
Development Manager (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Adequate Payment Gateway

5,0 il y a 3 ans

Commentaires : Overall, I think there is a reason nearly every organization I've worked with uses this payment gateway. It works well and is fairly intuitive.

Avantages :

I've used Authorize.net as a payment gateway at multiple organizations. It is fairly easy to use and intuitive when it comes to basic functions like payment processing, refunds, looking up transactions. They have a live chat customer support feature which is really handy.

Inconvénients :

The security features can be very confusing and the resources they have for explaining them are adequate but could be a little more clear. Sometimes the instructions on their FAQs dont seem to match what I actually see on my screen, so I've had to reach out to customer support for pretty basic stuff. Luckily their customer service is pretty good.

Brittany
Brittany
Director of Account Management (É.-U.)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy to use and safe!

5,0 il y a 4 ans

Avantages :

It was very simple to set up and implement on our clients' sites. We also chose this as our payment portal because it is very safe for the customers' information.

Inconvénients :

The only thing I did not like is when they updated their platform we had to make changes to the code ourselves which caused some hiccups on our end, other than that no issues.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Sports, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Authorize.net Review

5,0 il y a 5 ans

Commentaires : Authorize.net helps us take and track payments. We have been using it for 8+ years with my company and haven't had many issues. We use it with several different POS systems and the support provided whenever there are issues is great. They have one of the most effective chat for help options I have ever used.

Avantages :

Authorize.net makes it super easy to take payments through our ticketing system. If we weren't able to link these programs getting payments would take a lot more effort, but this provides ease for the front and back end.

Inconvénients :

The software uses another third party processor that adds additional fees, but overall doesn't harm the effectiveness of the program.

Mattie
Ecommerce Manager (É.-U.)
Articles de sport, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Good Solution If You Don't Want Built In Payment Providers

5,0 il y a 2 ans

Commentaires : Overall, I've always had a pretty good experience with Authorize.net

Avantages :

It's pretty much a one click install now with most major e-commerce providers. It gives you plenty of anti-fraud settings, and is easy to find payments and see all transactions / attempted transactions

Inconvénients :

The overall UX design is pretty rough, it feels like it was designed 15 years ago and has never been updated. That's purely aesthetic though. Rates are decent, although it's hard to compete with some of hosted eCommerce single percentage rates for all cards.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Design graphique, Travailleur autonome
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

If I could give support more stars...

5,0 il y a 4 ans

Commentaires : When working with Shopify and other e-commerce solutions, I've had to get a processing gateway up and running for several clients. On occasion I've worked with businesses considered "high risk", so many processors wouldn't touch them. Authorize.Net not only enabled these risk companies to build an online presence, but the customer support team have gone above and beyond on several occasions to ensure all of my clients needs have been met.

Avantages :

Generally setup is straight forward and uneventful for e-commerce situations, fees are within average ranges. Best pro is their flexibility in working with businesses that other payment processors won't touch. Near one-click integration with some platforms. Very few issues over the years, clients have been very content and never have had issues getting in touch with their reps.

Inconvénients :

Setup and dashboard can be situationally daunting, but once you get up and running it's generally smooth sailing. Tools/reports interface could be cleaner and better organized.

Neda
B&B Owner Operator (Canada)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Reliable and up to date service

4,0 il y a 11 mois

Commentaires : It has been great for the last few years

Avantages :

Ease of use and integration and good customer service

Inconvénients :

I can only cancel a transaction after 60 days and because we take the deposit months in advance, it can become an issue due to cancellation of our booking

Saily
Director of Accounting (É.-U.)
Enseignement primaire et secondaire, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Authorize.net is a payment gateway which allows our school to run credit card payments securely

4,0 il y a 7 ans

Commentaires : 1. Secure processing of credit card transactions,
2. Integration with school's website
3. Creation of payment forms in flexible and suitable for a variety of transactions such as events, school store, etc

Avantages :

Authorize.net integrates well with our school website (managed by Finalsite). We are able to set up forms to collect credit card payments for school events. We also have the ability to collect credit card payments for our school store and sell tickets for Parent Organization events. The process to set up a form is easy to complete and Authorize.net offers flexibility with the design and options to make the form eye appealing. Credit card payments are processed securely. The reporting features offered by Authorize.net are optimal and information about cash receipts can be downloaded to simplify the reconciliation process on a daily basis.

Heather
General manager (É.-U.)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Good processor

5,0 il y a 2 ans

Commentaires : Authorize.net helps us with back end transactions that cannot be done in our reservation software.

Avantages :

I like the authorize.net’s online portal is easy to navigate and find transactions.

Inconvénients :

I wish there was a way to do unmatched refunds for older transactions.

Martin
Customer Success Manager (É.-U.)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Rock Solid!

5,0 il y a 4 ans

Commentaires : We use it every day - customer support is superior - never had any issues.

Avantages :

This Gateway works extremely well - you can set up recurring charges. The CC expiration date can be automatically updated.

Inconvénients :

I'd like to be able to change the next charge date on a Recurring charge. Or I'd like the ability to only do charges on a weekday...so, if the 1st falls on Sat, I'd like the charge to happen on the 3rd.

Mia
Business Manager (É.-U.)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Report Review

5,0 il y a 2 ans

Commentaires : Authorize.Net helps me to track our income through online bookings. It summarizes each transaction in a trackable way and helps me transfer them over to Quickbooks.

Avantages :

I don't feel like I use Authorize.Net to its fullest. My primary use falls under the reports, but I appreciate the ease of use.

Inconvénients :

The biggest con is probably feeling like I am under utilizing the software.

Laura
ADMIN (É.-U.)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Fast & Easy Payment Gateway!

4,0 il y a 6 ans

Commentaires : We have been using Authorize.net for online payment processing for over 3 years. Simple interface and convenient button for processing refunds. Customer service is helpful and easy to get ahold of.

Avantages :

Quick & easy Virtual Terminal for payment processing. Links up with virtually any website or API. Simple transaction search & detailed customizable reporting.

Inconvénients :

Must pull monthly statements from a separate website.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Administration publique, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Reliable payment processing

4,0 il y a 5 ans

Commentaires : We use Authorize.net as payment processor in 3 different applications that we use to accept credit card payments. Their API is compatible with the different software and is reliable without downtime.

Avantages :

Authorize.net is compatible with all of the different cashiering software that we use. It is reliable and I don't know of any outages or problems processing cards or transactions. It is easy to create an account and get started.

Inconvénients :

It can be difficult to understand how to setup and use their API if you are doing your own programing and their admin website is not that easy to use when changing settings on your account. They are often changing their API for increased security but that comes with the inconvenience of reprogramming your API interface.