17 ans à aider les entreprises canadiennes
à choisir le meilleur logiciel

En savoir plus sur authorize.net

Services de passerelle de paiement IP permettant aux marchands d'autoriser, de mettre en place et de gérer les cartes de crédit ou les chèques électroniques.

En savoir plus sur authorize.net

Avantages :

This suite of features is essential for the day to day running of our business. Vastly improved customer support.

Inconvénients :

There is no text to pay feature. Right now we can only email invoices.

authorize.net - Notes

Note moyenne

Simplicité d’utilisation
4,3
Service client
4,3
Fonctionnalités
4,4
Rapport qualité-prix
4,4

Probabilité de recommander le produit

8,1/10

authorize.net a reçu une note globale de 4,5 étoiles sur 5 d'après 189 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (189)

Moïse
Managing Director (Congo-Kinshasa)
Cosmétiques, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Authorize.Net est fabuleux

5,0 l’année dernière

Avantages :

Depuis que j'utilise ce logiciel je n'ai pas rencontré de problème car ça me facilite tellement les démarches pour paiement en tout cas c'est génial

Inconvénients :

C'est joli vôtre conception et vous devez apporter plus d'amélioration dans le logiciel pour une meilleure expérience

Martin
Managing Director (Congo-Kinshasa)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Authorize.Net le meilleur

5,0 il y a 2 ans

Avantages :

J'ai beaucoup aimé le système anti-fraude et ça m'a permis de me concentrer sur mon travail normal et la carte à jour qui est fabuleuse, bravo à vous

Inconvénients :

Le système de paiement local pour certains qui ne maîtrise pas trop le paiement en ligne

Kavindu Githsara
Kavindu Githsara
System Specialist (Sri Lanka)
Utilisateur LinkedIn vérifié
E-learning, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Discover the Power of Authorize.Net

5,0 il y a 2 ans

Commentaires : Overall, Authorize.Net is a reliable and secure payment gateway service that offers a range of features and tools to help businesses accept and process payments online, in person, and over the phone. Its flexibility and integrations make it a convenient and flexible solution for businesses of all sizes and industries, although the cost may be a consideration for some businesses.

Avantages :

Authorize.Net is a very reliable and secured platform. The platform is PCI compliant and uses advanced security measures to protect our customers data and ensure secure transactions. It also offers a range of fraud prevention tools, such as address verification and card code verification. Those features helped us to reduce the risk of fraudulent activity. Another pro is the platform's flexibility and integrations. Authorize.Net supports a variety of payment types, including credit cards, debit cards, and electronic checks, and it can be easily integrated with a wide range of shopping carts and e-commerce platforms. This makes it a convenient and flexible solution for businesses of all sizes and industries.

Inconvénients :

Nothing to complain, but this platform requires merchants to have a merchant account in order to use its services, which can be an additional cost for businesses that do not already have one.

Alexa
Ecom marketing and sales (É.-U.)
Textile, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Payment Processor Easy to Use

5,0 il y a 3 ans

Avantages :

Easily connects to backend of websites. Stores credit cards as tokens and is safe and easy

Inconvénients :

Hard to find transactions, have to know the last 4 of the credit card and the date the credit card was processed.

Jay
Jay
Founder (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Holds Funds like PayPal Does - Avoid.

2,0 il y a 5 ans

Commentaires : I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in particular I would steer clear because it has the same issues that PayPal exhibits were sometimes a hold your funds for no reason and you have to fight to get them. Youre flagged as high risk I was a customer with Authorize.net for about three months and I was approved for ACH bank transfers by their credit team. I put two of them through and all of a sudden my bank transfer account was shut down and they didn't tell me why other than my account was deemed high-risk by their bank and no matter what I did it would never be reopened ever. To my knowledge the only thing that makes it high-risk is that I charged about $5k in two days - Which I told the underwriter team was my norm before I signed up. They knew how much money I would be processing each month. They also told me that my business model wasn't elibigile for bank transfers. My clients couldn't even ask for a refund. All they could do was dispute the charges that were on hold and if they did that it would hurt my account and my credit. To this day they still have about $4400 of my money that I will not get until the end of January if my account is in good standing. Well I shut down the account and moved over to QuickBooks so hopefully I get paid. Again I'm doing recurring bank transfers with my client so this might not be the case for everybody and this might be great for credit card transactions.

Avantages :

It was very easy to set up recurring payments and sync with my webmaster.

Inconvénients :

- The UI is extremely outdated and looks like it's from the early 2000s. - Your invoices are not customizable and they look tacky - Navigating around the menu is not user-friendly as finding where you're trying to go and can be difficult - Customer support is not the greatest and sometimes I can't help you with your problems or get back to you in a timely matter

Shannon
E-Commerce Marketing Manager (É.-U.)
Vente en gros, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great for and B2B payment processer

4,0 il y a 4 mois

Avantages :

Super Secure for you and your customers easy to set up and use Low fees Over 25+ year experience in the payment gateway services business

Inconvénients :

Some feature do not work properly due to high security of information even when set up properly.(Stored Credit Cards feature in BigCommerce)

Francesca
ICT Director (É.-U.)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The Unshouting but Effective Payment Platform

5,0 il y a 6 mois

Commentaires : It has been an awesome experience more so due to its accurate fraud prevention feature that never fails at detecting any fraudulent activity coupled with the electronic payments which are quite fast. Besides, it integrated very easily with our company system.

Avantages :

It is very easy to implement and has a perfect reporting interface

Inconvénients :

The only issue it the pricing which may not favor every user

Keith
Keith
V.P. of Consulting Services (É.-U.)
Utilisateur LinkedIn vérifié
Télécommunications, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Payment Gateway But Not Exactly a Payment Processor

3,0 il y a 3 ans

Commentaires : Although I liked the flexibility of a separate CC processor and gateway with Authorize.Net, I ultimately switched to a different provider that could provide full service payment processing and gateway services all together. I may be paying slightly higher processing fees, it is just easier to have it all together in one place.

Avantages :

At one time Authorize.Net was only one of a handful of payment gateways for small business. They do that well and have a feature-rich customer portal. They are also widely supported by the various eCommerce platforms.

Inconvénients :

Be aware that Authorize.Net is not a CC card processor but a payment gateway that can be paired with a CC processor. There are a many one-stop alternatives available today. You might be able to get a better discount rate with a CC processor/Authorize.Net combo, but it is certainly more hassle.

Falak
Network Administrator (Canada)
Internet, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Very Convenient payment processing for customers and merchants

5,0 il y a 8 mois

Avantages :

Payment processing is very streamlined as it is very easy for customers and merchants to manage payments and it sync very well with different accounting softwares

Inconvénients :

The Payment processing time is very long I think. It takes some time to post the payment, but this sometimes depends on banks as well.

Vanessa
BILLING AND INSURANCE SPECIALIST (É.-U.)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

AUTHORIZENET IS A MUST HAVE

5,0 il y a 2 mois

Commentaires : OVERALL IT IS A GREAT WAY OF SETTING UP PAYMENT ARRANGEMENTS WITHOUT CONSTANT REMINDERS. I LOVE THE EASE OF GAINING CLEARED AND DECLINED PAYMENTS.

Avantages :

INSTANT PAYMENT INFORMATION. DECLINED AND ACCEPTED WITHOUT HAVING TO TAKE THE TIME TO PROCESS EACH PAYMENT.

Inconvénients :

LOG IN CAN BE DAUNTING. I HAVE TO MAKE SURE MY EMAIL IS UP TO RECEIVE A CODE EVERYTIME I SIGN IN. I UNDERSTAND WHY BUT, IT CAN BE A HASSLE

Lori
ProJet manager (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Platform

5,0 il y a 5 mois

Avantages :

It is straightforward to navigate through and look up all the payments made. It is also effortless to refund or cancel a payment.

Inconvénients :

I have not found anything I do not like.

Tanveer
Human Resource Manager (É.-U.)
Gestion de l'enseignement, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

authorize.net Works Efficiently Because It Is Reliable

5,0 il y a 7 mois

Avantages :

For Efficient Payment Processing, authorize.net Is Highly Effective and Accurate to Use. It has a great customer support team.

Inconvénients :

I like the efficiency of authorize.net. authorize.net has been brilliant.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Think tanks, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

It's been great for our business

5,0 il y a 6 ans

Commentaires : Authorize.net has been super simple and straight forward to use. I've been able to cancel a charge that was made in error before it even hit a card. I get full details of who is purchasing and how much. I can look up transactions easily. It's been a great second backup system for us as far as credit card records. It's been very easy to implement on our website and we've been very happy.

Avantages :

I have loved using Authorize.net. Often I have to go back thru our credit card records to check how much was charged or how much was refunded. It's great to be able to look up via credit card number or names. Customer service has always been excellent whenever I've needed to contact them. I also like that I'm able to run reports of all of our transactions when I'm trying to compartmentalized different amounts and categories. It works well with our registration system.

Inconvénients :

I wish that we were able to issue refunds after the 3 month period. I know we can lose some of our security measures to allow our system to automatically refund but we don't want to do that. Instead we take the cc number and manually enter it into a different refund system for those return that are past 3 months. I think the security issue is a mandated issue and there is not much Authorize can do. I do wish the downloads went to a simpler to read excel format but I tend to take the CSV file and do what I need to do to make it work.

Katharine
Lead Box Office Representative (É.-U.)
Gestion d'organisme à but non lucratif, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Authorize.net is a good standard for authorization terminals!

4,0 il y a 5 ans

Commentaires : It allows for our business to run far more smoothly in contrast with our clunky patron CRM software. It's a solid product to use and while it has it's flaws, is nothing short of consistent. Less frills and smooth than Square but in many ways far more direct and clear.

Avantages :

- Very easy to use towards transactions, refunds and troubleshooting any and all patron issues within our site. -Allows to run reports for settled transaction, dispute declined transactions and see where fraudulent purchased might occur. - Has access to extended actions that allow us to void transactions, go into our accounts linked to the terminal and locate specific details we cannot always locate otherwise.

Inconvénients :

-Can be a bit slow with processing requests or locating specific transactions. -Is temperamental with the variables (i.e. first, last name, zip code, etc.) when running reports. Have to be careful when entering data, must be exact or actions may not always be carried out clearly. -Running reports will not show transactions within the last business day, setlled or unsettled. -Processing refunds has a 90 day limit.

Katherine
Development Director (É.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Authorize is a Must for Fundraising

5,0 il y a 3 ans

Commentaires : Authorize allows our office to be efficent in collecting payments for our campaigns and track donors. It also is a quick way to look up past payments in the transaction search-- a feature we use weekly!

Avantages :

Our office can do everything with Authorize.net...track payments, set up recuuring billing, recharge community members. Our favorite feature is how we get an email everytime someone uses the credit card form on our website so we do not have to go into Authroize.net to pull up information.

Inconvénients :

Our office would benefit from the last 4 digits of the credit card in the email that is sent to us after someone makes a payment.

allie
Director of Membership (É.-U.)
Gestion d'organisme à but non lucratif, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Decent Merchant Services

4,0 il y a 5 ans

Commentaires : As I mentioned above, it integrates well with our website and is easy to do transactions on the app. It's nice not to have to worry about merging systems.

Avantages :

I like that Authorize.net is easy to integrate into our website and other things that we use to accept money. It makes it seamless when needing to do event registration. They also have a great app you can download and use for transactions which I really like and has been a simple way for us to take money at events. Definitely recommend.

Inconvénients :

I haven't found anything with the software I don't like. It seems to be good for our needs and we don't plan to switch anytime.

Daniel
Business Development Manager (R.-U.)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Competent platform, but falling quickly out of date

3,0 il y a 5 ans

Commentaires : We have had a successful number of years using authorize.net, and it has made a great alternative to other payment gateways that we've used. However in recent months we've been feeling the limitations of the platform, and so we're now looking at migrating.

Avantages :

Authorize.net have a great range of features such as subscription, storing customer data, email notifications for payments made. This suite of features is essential for the day to day running of our business. Vastly improved customer support.

Inconvénients :

Payments take a long time to clear. The UI of the authorize.net seems very dated and is clunky to use.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Design graphique, Travailleur autonome
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

If I could give support more stars...

5,0 il y a 5 ans

Commentaires : When working with Shopify and other e-commerce solutions, I've had to get a processing gateway up and running for several clients. On occasion I've worked with businesses considered "high risk", so many processors wouldn't touch them. Authorize.Net not only enabled these risk companies to build an online presence, but the customer support team have gone above and beyond on several occasions to ensure all of my clients needs have been met.

Avantages :

Generally setup is straight forward and uneventful for e-commerce situations, fees are within average ranges. Best pro is their flexibility in working with businesses that other payment processors won't touch. Near one-click integration with some platforms. Very few issues over the years, clients have been very content and never have had issues getting in touch with their reps.

Inconvénients :

Setup and dashboard can be situationally daunting, but once you get up and running it's generally smooth sailing. Tools/reports interface could be cleaner and better organized.

Dave
Dave
Manager (É.-U.)
Utilisateur LinkedIn vérifié
Services d'information, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

My go to payment processor

5,0 il y a 5 ans

Commentaires : Overall, highly recommended. We've never had any serious issues with Authorize.Net's service.

Avantages :

We have been using Authorize.Net for years on our customer eCommerce sites. Setup is easy and payments are secure.

Inconvénients :

If a problem arises, our customers normally contact Authorize directly by phone. They won't usually respond to me directly since I am not the account holder. As the IT contact for our customers, it would be nice to more easily be able to contact Authorize without having to go through the customer for technical issues.

Becky
General Manager (É.-U.)
Édition, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Authorize.net valuable service

5,0 l’année dernière

Avantages :

The product is easy to use and provides a critical function (online ordering)

Inconvénients :

Seems like there are some unnecessary hoops to jump through for different levels of sales.

Saily
Director of Accounting (É.-U.)
Enseignement primaire et secondaire, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Authorize.net is a payment gateway which allows our school to run credit card payments securely

4,0 il y a 7 ans

Commentaires : 1. Secure processing of credit card transactions,
2. Integration with school's website
3. Creation of payment forms in flexible and suitable for a variety of transactions such as events, school store, etc

Avantages :

Authorize.net integrates well with our school website (managed by Finalsite). We are able to set up forms to collect credit card payments for school events. We also have the ability to collect credit card payments for our school store and sell tickets for Parent Organization events. The process to set up a form is easy to complete and Authorize.net offers flexibility with the design and options to make the form eye appealing. Credit card payments are processed securely. The reporting features offered by Authorize.net are optimal and information about cash receipts can be downloaded to simplify the reconciliation process on a daily basis.

Paul
Manager (É.-U.)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Basic processor

4,0 il y a 3 ans

Commentaires : We have used AuthorizeNet for over 20 years for our business. The product is solid and stable.

Avantages :

The easy to navigate menus are very intuitive and simple. You can easily find what you need quickly plus it has a QuickBooks download feature.

Inconvénients :

In the transaction statistics report there are no hyperlinks to expand the report data. This is a minor thing, you just need to go to the Reports, but it's a feature some other processors have.

michael
manager (É.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I like using this application because of it's ease of use.

5,0 il y a 6 ans

Commentaires : Ease of tracking credit card transactions that were made on-line from our website. It is very simple to do refunds as well.

Avantages :

The reporting is simple to use and doing voids or refunds is very straight forward. Documenting and printing receipts is also a great feature.

Inconvénients :

Credit card processing security is very strict. You only can do refunds that are 120 or less days old. Sometimes we have a need to go out further to refund a customer.

Martin
Customer Success Manager (É.-U.)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Rock Solid!

5,0 il y a 5 ans

Commentaires : We use it every day - customer support is superior - never had any issues.

Avantages :

This Gateway works extremely well - you can set up recurring charges. The CC expiration date can be automatically updated.

Inconvénients :

I'd like to be able to change the next charge date on a Recurring charge. Or I'd like the ability to only do charges on a weekday...so, if the 1st falls on Sat, I'd like the charge to happen on the 3rd.

Mia
Business Manager (É.-U.)
Gestion d'organisme à but non lucratif, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Report Review

5,0 il y a 2 ans

Commentaires : Authorize.Net helps me to track our income through online bookings. It summarizes each transaction in a trackable way and helps me transfer them over to Quickbooks.

Avantages :

I don't feel like I use Authorize.Net to its fullest. My primary use falls under the reports, but I appreciate the ease of use.

Inconvénients :

The biggest con is probably feeling like I am under utilizing the software.