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Avantages :

Our biggest pluses for Absorb are the integration with Salesforce and users being able to take courses directly from salesforce and the ease of use for our admins to create and manage courses.

Inconvénients :

When assigning courses you can only assign to a whole or sub-department, you can exclude.

Absorb LMS - Notes

Note moyenne

Simplicité d’utilisation
4,5
Service client
4,5
Fonctionnalités
4,3
Rapport qualité-prix
4,4

Probabilité de recommander le produit

8,5/10

Absorb LMS a reçu une note globale de 4,5 étoiles sur 5 d'après 284 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (284)

Craig
Organizational Development & Effectiveness Business Partner
Utilisateur LinkedIn vérifié
Assurance, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Absorb is a Great Choice for a LMS

5,0 il y a 3 ans
Sous-titres en français disponibles pour la vidéo
Karim
Directeur Marketing (Congo-Kinshasa)
Télécommunications, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Absorber le LMS the big

5,0 l’année dernière

Avantages :

J'aime beaucoup le fait de voir la façon dont ça facilite les cours en ligne en tout cas c'est une particularité

Inconvénients :

Le seul défaut jusque là est que son interaction est souvent imprécise

Victorien
Gestion de Clientele (Bénin)
Utilisateur LinkedIn vérifié
Comptabilité, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Bon logiciel a

4,0 il y a 10 mois

Avantages :

Elle me permet de suivre facilement mes cours en ligne.a

Inconvénients :

Elle a besoin d'une connection internet stable.

Antoinette
Antoinette
Digital Coordinator (R.-U.)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Refreshing and innovative LMS product

5,0 il y a 6 mois

Commentaires : Customer service team are excellent. Project implementation team also excellent. Smooth implementation process. Overall positive and professional experience with the whole team.

Avantages :

The user interface. It is easy to navigate and makes good use of accessibility.

Inconvénients :

In the course setup section I would like to see more developer integration options alongside SCORMS, TinCan, AICC etc. OCN requested compliance integrations with the product so it would be good to see something like this added in the future.

Alternatives envisagées : Docebo

Pourquoi choisir Absorb LMS : Former LMS feedback indicated non user friendly interface and a lack of usage across OCNs active centres due to this.

Logiciel antérieur : Moodle

Pourquoi passer à Absorb LMS : ABSORB's price was overall the best out of all for the features and functionality contained within the whole subscription price. The customer service engineers post implementation are also extremely helpful and will always provide alternative solutions or workarounds on the platform too.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Articles de sport, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great Partnership

4,0 il y a 6 mois

Commentaires : It has been my team's experience that with Absorb Learning Management System (LMS) as our partners, we have elevated what the standard for online learning had been in the past. We believe Absorb offers a user-friendly interface and robust functionality that caters to our diverse organizational needs.

Avantages :

The easy navigation, customization options, and learner engagement capabilities have empowered our organization to deliver impactful training programs. Backed by a solid customer support, we consider this LMS as a trusted partner in education and training, that has helped us drive educational success and innovation globally.

Inconvénients :

We've learned that a perfect Learning Management System is not a reality. Though most functionalities are essential to our success there are many others that don't fit our particular user case.

Alternatives envisagées : Skilljar Customer Education et Docebo

Pourquoi choisir Absorb LMS : Capabilities and especially promised developments where not aligned with our program's needs.

Logiciel antérieur : BlueVolt

Pourquoi passer à Absorb LMS : Navigation and easiness of use felt more modern and engaging.

Andrea V
Support Director (É.-U.)
E-learning, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A bit clunky but in the end it does the job

3,0 l’année dernière

Commentaires : Having to deliver training content for compliance purposes has been very easy and fast to setup thanks for the integrated content library. It is not complicated to use if the project is simple. Reporting can be s bit slow but it does its job.

Avantages :

It does the job. The course creation feature is good, the authoring tool doesn't disappoint, and the free content library is perfect. This is very important for companies that need to deliver training in no time. The performance is good because it's cloud-based, so it scales well in case of need. The LMS could also be a source of revenue thanks to e-commerce tool. It comes with a lot of integrations so the system can communicate with external environments.

Inconvénients :

The look and feel appears dated, despite constant improvements, and the administration tasks need to be done according to Absorb's logic and it could be very different from how other LMSs work.

Sarah
Learning and Development Manager (Australie)
Relations gouvernementales, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Initative platform and great customer focused team

5,0 il y a 2 mois

Commentaires : The LMS allows us to uplift our capability to encourage a modern and user friendly experience. From implementation and roll out the process has been fairly smooth and the team have been really helpful to ensure we are making the most of the system. Our support team in Australia has been prompt and guiding in answering any queries and ensuring we use our system in the best way possible.

Avantages :

The platform is intuitive and fairly easy to navigate. The help guides are useful and if further detail is required, the support team are always on hand for guidance.

Inconvénients :

A little more work around the dynamic targeting of user groups would be great.

Mekhala
Sr. Director, Client Delivery (Canada)
E-learning, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Why would I suggest Absorb?

4,0 il y a 5 mois

Avantages :

Robust reporting and Dashboards - Implementing robust reporting and dashboard features in Absorb LMS involved configuring custom reporting tools and dashboards to track learner progress, performance, and engagement metrics effectively. Customizing reporting for license usage and billing to meet specific organizational requirements has posed complexity, data integration, and usability challenges. Close collaboration between the Absorb billing and internal delivery teams was essential to define reporting requirements and configure custom reports accurately.

Inconvénients :

e-Commerce - Business to Customer is one of our lead profit generation initiatives, and we want to create a unique learning experience for individuals interested in shaping their DEI learning journey. Challenges were introduced in secure payment processing, and outdated knowledge-based articles were found in Absorb. Extensive collaboration was required between the finance, IT, and Absorb LMS specialists to identify the payment issues. A temporary solution was enabled to capture the payments that still pose a risk. Integrations admin authorization - While Absorb has essential integrations on a button click, it has dependencies on the admin authorization between different systems. Admin within Absorb should also have admin privileges in other systems, which is not always the case within the organization.

Jason
Sr. Manager Learning and Development (É.-U.)
Automobile, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Review of Absorb LMS

4,0 il y a 7 mois

Commentaires : Absorb LMS does meet our needs and the people at Absorb are always great partners. I am interested in seeing new products and how we can use Absorb more in our business.

Avantages :

Absorb's customer support has always exceeded expectations when needed. Fortunately, we have needed their assistance often, but they have always been a great partner when working through any issues. A great example is working with Absorb's support as we transitioned to a new HRIS platform. I had the pleasure of working with [sensitive content hidden] and he was fantastic. Always quick to reply and willing to help! He made the migration a smooth process! Highly recommend [sensitive content hidden]!

Inconvénients :

The new Learner Portal updates are not simple for learners to navigate. We use online courses consisting of several modules/chapters. It has become a challenge for our learners to move to the next module. Please add a button that allows them to move forward to next module.

Terry
Sr. Instructional Designer (É.-U.)
Services d'information, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Chosen Absorb - 3 times

5,0 il y a 8 mois

Avantages :

What I like most about Absorb is the ease of use as admin. I also value the responsiveness of the customer service team.

Inconvénients :

My dislikes are trivial to be honest. I wish the certificate creation tool was easier to use and I had the ability to assign deactivation dates to non-regular users.

Alternatives envisagées : LearnUpon et TalentLMS

Pourquoi choisir Absorb LMS : They were lacking in several features that we needed. Additionally, their reporting was very cumbersome.

Logiciel antérieur : 360Learning

Pourquoi passer à Absorb LMS : The feature set was the biggest factor in our decision making.

Ralph
Trainer (É.-U.)
Jeux d’argent et casinos, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Our experience with Absorb

5,0 il y a 8 mois

Commentaires : Every Absorb employee we have dealt with has been knowledgeable. and responsive with effective solutions for issues we needed guidance about. They make sure the issue is resolved.

Avantages :

The Absorb products have a lot of capability and can be configured appropriately for our particular business needs. Absorb implementation was accomplished in less time that some other employee-based systems we have in place. The Absorb platform has never had a performance issue that affected our business.

Inconvénients :

While there is plenty of report capability designed into the product it would be nice to have the capability expanded to allow for more ad hoc reporting.

Eric
Director of Operations (É.-U.)
Formation et accompagnement professionnel, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Absorb is a Game Changer for Any Learning/Training Usecase

5,0 il y a 9 mois

Commentaires : Loving every minute of our Absorb experience. We are beyond happy with our decision and as we hit the almost 1-year point, we know this is the home for our training content for years to come!

Avantages :

Absorb is an amazing powerful LMS, but is amazingly easy to use as well. The dashboard customization, course settings, and user management are straightforward and impactful. And if you get some of the add-ons, you won't ever think of switching to another LMS!

Inconvénients :

For our specific use case (recurring training vs one and done or certificate renewal), the out-of-the-box reports don't allow us easy visibility into individual chapter completions. It focuses more on course completion

Alternatives envisagées : SkyPrep et Northpass

Pourquoi choisir Absorb LMS : Functionality was lacking. Customization options weren't as robust and Absorb Create was a HUGE game changer for us!

Logiciel antérieur : Docebo

Pourquoi passer à Absorb LMS : Customization options. Ease of use. Absorb create

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Sécurité publique, 1 001–5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Absorb LMS Review

5,0 il y a 5 mois

Commentaires : It has been overall well. The system is a great way of managing eLearning

Avantages :

There are alot of off the shelf templates that can be used. Can customize templates for corporate use. Content can have branching for easier completing multiple items from the same sheet

Inconvénients :

I do not find it intutive and so I spend too much time creating items that are not as easy to create from as I would like to see.

Celia
Manager, Volunteer Partnerships & Engagement (É.-U.)
Gestion d'organisme à but non lucratif, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Finally, an LMS that is Simple and Customizable

5,0 il y a 3 ans

Commentaires : We use Absorb for an external audience - volunteers - and they have no complaints. They find it simple to use and don't require an official onboarding process.

Avantages :

I love that this product is customizable according to your organization's needs. The business model is to teach you how to fish so that you own the system and can make branding updates, page templates, email templates, etc. You can customize the Learner Home to your preferences. You're not stuck with an LMS in a box where you have to rely on customer support for everything. In addition, the system is simple to learn administratively. I'm most impressed with its reporting function which has been very complicated in my experience with many other learning systems. Also, the Global Resources field is awesome so you don't have to pretend documents always belong with a course.

Inconvénients :

The ILC course feature could use more flexibility. Would be great to have users be able to register for more than one ILC session within a course. I end up duplicating a lot of courses just to add the ability to register for more sessions.

Alex
Content and Student Experience Manager (Australie)
E-learning, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Intuitive, Adaptable System

5,0 il y a 2 ans

Commentaires : We have not had the option to easily view student logins, update courses, create courses and manage our student experience to date, and Absorb has solved all of these problems immediately. The system has been very easy to set-up, easy to navigate within - from a student and admin experience - and the Absorb Create function is invaluable.

Avantages :

The simplicity of the system - back end and front end - have made the implementation and launch of our Absorb LMS very straightforward. My company has some unique use cases and my implementation manager, [sensitive content hidden], workshopped a number of issues with me and together we came up with effective solutions. The ease of uploading content has meant that I have had the opportunity to test various course set-ups very quickly.

Inconvénients :

Our courses require individualised feedback for assessments and currently Absorb is not set-up to allow for this in a comprehensive manner.

Alternatives envisagées : Docebo

Pourquoi choisir Absorb LMS : Our previous LMS did not have any of the functionality we needed. It was set-up without planning or assessment of our requirements.

Pourquoi passer à Absorb LMS : The features available in Absorb LMS were similar to these other products, but Absorb Create and the pricepoint were what set Absorb apart.

Nikita
Business Development Manager (É.-U.)
Organisme social ou civique, 201–500 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

One of the easiest system that I have developed and deployed

5,0 il y a 3 ans

Avantages :

I found Absorb to be easy to use, from implementation to development. My Project Coordinators and integration teams were phenomenal in navigating the process and when challenges arise. We were able to customize the site to our likening and needs. The features are easy to use and user friendly for everyone. I would recommend this product!

Inconvénients :

The only downside that I experience was using one template for internal employees (using SSO) and external partners with e-commerce pricing. There were several issues that came up that we needed to be creative to address.

Dan
Payroll and Systems Admin (É.-U.)
Jeux d’argent et casinos, 501–1 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A solid LMS that just keeps getting better.

5,0 il y a 4 ans

Commentaires : Overall, our company was looking for a platform to offer both mandatory and optional training for our employees during the COVID lock downs. When implementing Absorb, we found it also was platform for not only training, but also an informational channel, complete with acknowledgements of receiving the information. It will also be the backbone for all of our ILCs moving forward, and hopefully with more solid integration with our Teams platform.

Avantages :

Ease of use as both a learner and administrator. ADP integration and automation. Learner and Admin portals load quickly and are responsive. Excellent support and implementation experiences with quick turn around, and constant updates and improvements in the pipe line.

Inconvénients :

Limited assessment options when it comes to answer types. Reporting structure takes a bit to get used to. Setup takes quite a bit of time investment, but pays off with future proofing the system.

Alternatives envisagées : Litmos

Pourquoi passer à Absorb LMS : Value and robust functionality. Highly customizable. ADP simultaneous integration.

Allison
Allison
VP of L&D Solutions (É.-U.)
E-learning, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Unexpected Limitations

4,0 il y a 5 ans

Commentaires : Overall it's ok. Again we were really disappointed about the department/sub-department functionality. So if you are using Absorb for multiple clients not just internally then beware. It is definitely easier to see how many users we have in the system, who has taken what courses, our popular courses, and course evaluation scores which for us are all important KPI's. overall great value for the price.

Avantages :

Absorb is really easy to use and navigate. We purchased it for the ability to have "department" or sub-companies. We provide training materials and the platform to our clients so having a multi-tenant LMS was critical. I love the ability to customize colors and layout for various clients. The onboarding process was pretty smooth and the staff is attentive.

Inconvénients :

My biggest disappointment was that that the multi-tenancy or segregating by departments did not function as we expected causing us to have to adjust our offering and prices for clients. When assigning courses you can only assign to a whole or sub-department, you can exclude. So if 99 customers get the library and one doesn't, you have to allow 99 clients instead of just restricting one. When restricting departments they can manage only the users and courses within their department. However, this does not apply to the mercury module, Global Resources, Competencies, Categories, Message Templates, Ecommerce, and Public Catalogs. So we had to disable access to department admins for these features otherwise they would see other departments (clients) information which is terrible!!!! So instead we have to manage all of these features for our clients. So every time they want a billboard changed we have to do it for example. It puts a lot more management on our behalf that we weren't expecting. other little things we don't like are: -no course number field -can't control the order modules are consumed ina chapter only the order of the chapters. -can't change the reports on the dashboard or re-order it -resources don't have a thumbnail- makes them look empty/incomplete -no place for text on the home dashboard. -roles are not department-specific -can't change password expiry beyond 7 days -task functionality is way too basic -no ability to integrate tasks or due dates with calendars

Arleen
Learning and Development Administrator (É.-U.)
Construction, 1 001–5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Cotton Holdings Review

5,0 il y a 5 mois

Commentaires : I would rate it 10/10 after implementation once we received help from [sensitive content hidden]. Absorb LMS addressed a critical challenge within our organization by consolidating multiple learning management systems (LMS) and training accounts into a single platform. This consolidation streamlines the management of training resources and records, eliminating the need to navigate through numerous systems. Furthermore, Absorb LMS enhances our reporting capabilities by centralizing data collection and analysis. Instead of pulling information from disparate sources, we now access comprehensive training data from one centralized location, enabling more efficient and insightful reporting processes. [sensitive content hidden] have been prompt in responding to, assisting with and resolving our concerns. [sensitive content hidden] is a wealth of knowledge, I am so thankful to have his expertise to assist me as I learn the ins and outs of the administration side of Absorb.

Avantages :

What I appreciate most about Absorb LMS is the invaluable support provided by resources such as [sensitive content hidden]. Their guidance has been instrumental in our journey with the platform, particularly during the initial stages when onboarding took longer than anticipated. Their expertise has enabled us to overcome challenges efficiently and make significant progress, ensuring that we maximize the benefits of our Absorb LMS account.

Inconvénients :

While Absorb LMS's customizability is undoubtedly a strength, it also presents a unique challenge: starting with a clean slate. Unlike more rigid systems with predefined templates, Absorb LMS offers a blank canvas, requiring organizations to invest time and effort into tailoring the platform to their specific needs. However, this process, while initially demanding, ultimately ensures that the learning experience is precisely aligned with the organization's goals and values, resulting in a more effective and engaging training program in the long run.

Michaela
Director of Instructional Design (É.-U.)
E-learning, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Effortless Success

5,0 il y a 2 ans

Commentaires : We have had an absolutely wonderful experience with Absorb thus far. There were a few temporary hiccups along the way with our account manager. This has all been fixed since. The absolute best part of the experience besides the software is our Client Success Manager, Taylor. I do not know if we could have stayed with Absorb as long as we have without him. He is the ultimate reason we have chosen to stay so long.

Avantages :

There are so many great things I can say about Absorb. The absolute best feature of the software itself is the individuality it allows us to create for users. We have some standard courses that clients are interested in, however, the biggest pull is allowing us to make the experience feel custom to them. Our customers can easily navigate their own portals effortlessly. Customizing the templates and organization of courses is the personal touch that makes this software so great.

Inconvénients :

There are a few key features that I have noticed are not a part of Absorb software that could really be useful. The templates and options on how it is set up are pretty standard, however, certain options such as the calendar for example. Our clients love the calendar. However, you cannot really edit the calendar for full customization. I think if all of the template options had more range in customization it would be a bit better.

Danielle
Senior Corporate Trainer (É.-U.)
Assurance, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

No Regrets

4,0 il y a 2 ans

Commentaires : Absorb has allowed us to provide customized learning experiences for our employees, and we were also able to incorporate additional professional development course libraries to expand learning opportunities.

Avantages :

We chose Absorb as our first Learning Management System. The design isn’t too complex, which made it easier to transition previously manual instruction to online learning. It is intuitive enough that we can allow non-trainers to create content without needing to be system experts. While we were not initially satisfied with Absorb’s customer service, within the last year (2022), they have become extremely responsive to all requests for assistance and also invite feedback and recommendations for improvement.

Inconvénients :

Sometimes the system design has what seems like obvious gaps or things that don’t work as smoothly as we would prefer for learning management. We would also like to see much more effort in the user experience to allow better filtering and course organization.

Anthony
Anthony
Business Development Manager (É.-U.)
Utilisateur LinkedIn vérifié
Biens de consommation, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Robust and easy-to-use learning platform

5,0 il y a 2 ans

Avantages :

It offers a very pleasant experience when browsing its interface and viewing the content of the learning programs. Its search tool is very precise to quickly find the required courses. It provides a lot of versatility with its mobile app, which allows you to log in from anywhere and at any time. The evaluation process is very intuitive and simple to carry out.

Inconvénients :

So far, the only thing I think it can add is a better level of personalization of the learning processes, however, this is a versatile and very complete platform.

hazlon
Learning and Development Consultant (Canada)
Hôpitaux et soins de santé, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Team Absorb provides the perfect mix of Yoda and Obi-Wan for anyone new to the LMS universe!

5,0 il y a 7 ans

Commentaires : We introduced Absorb ten months ago and have been able to centralize/track a lot of internal and external learning for staff. These are exciting times and there is so much more to learn!

Avantages :

My favourite feature is the people behind the software and their willingness to provide meaningful/practical answers for each question I ask. There really are no silly questions and that is most reassuring for novel LMS users! I had no prior experience with this type of technology so it's been quite the learning curve for me and my organization. Thanks to Team Absorb's reliable customer service, I'm still learning something new each day! I also appreciate how many ways there are to customize the software for organizations of any size. We're relatively small (under 1,000 learners) but we have some unique features in our reporting structure. I was able to work with Team Absorb to build some behaviours/rules into our LMS that reflect our set-up and match the information coming in the nightly imports from our HRIS.

Inconvénients :

Right now, about 98% of supervisor approval requests make it to the supervisor but it would be awesome if 100% of the requests made it through.

Irene
Learning Management System Administrator (Irlande)
Services et technologies de l'information, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy to implement tool with great potential to develop further

5,0 il y a 5 mois

Avantages :

Easy to implement, easy to learn as an admin. Support Team always ready and helpful. Very customisable to cater for different audiences

Inconvénients :

It's missing bulk actions for courses and user management that would make life easier

Amanda
OMU System Administrator (É.-U.)
Machines, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Absorb LMS Review

5,0 il y a 8 mois

Commentaires : [sensitive content hidden] is an awesome Client success manager and has help so much. Sometimes i need to bounce ideas off of him and he is willing to listen and test them. I am happy with the support we recieved after being partnered with [sensitive content hidden].

Avantages :

Pulling reports are easy and can export them into excel or set them up for sending out on a timeline to others via email.

Inconvénients :

Assigning sometimes is difficult when you have to choose a date and not a month and day. Doesn't allow for flexibility.

Krisstina
Safety Administrator (Canada)
Pétrole et énergies, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Absorb LMS

4,0 il y a 5 mois

Avantages :

The Admin panel is very intuitive for self learning and navigation. The flexibility in the end user view was so configurable that we made this an very easy to use system for our audience.

Inconvénients :

The reporting structure within the Admin panel is extremely rigid. Ultimately, this was not as useful for us and we had to export all of our information out of the system and manage it elsewhere.